# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/ class ImportFreshdeskController < ApplicationController def url_check return if setup_done_response # validate if params[:url].blank? || params[:url] !~ %r{^(http|https)://.+?$} render json: { result: 'invalid', message: 'Invalid URL!', } return end endpoint = "#{params[:url]}/api/v2" endpoint.gsub!(%r{([^:])//+}, '\\1/') response = UserAgent.request("#{endpoint}/contacts") if response.header.nil? || !response.header['x-freshdesk-api-version'] render json: { result: 'invalid', message_human: url_check_human_error_message(response.error.to_s), message: response.error.to_s, } return end Setting.set('import_freshdesk_endpoint', endpoint) render json: { result: 'ok', url: params[:url], } end def credentials_check return if setup_done_response if !params[:token] render json: { result: 'invalid', message_human: 'Incomplete credentials', } return end Setting.set('import_freshdesk_endpoint_key', params[:token]) result = Sequencer.process('Import::Freshdesk::ConnectionTest') if !result[:connected] Setting.set('import_freshdesk_endpoint_key', nil) render json: { result: 'invalid', message_human: 'Invalid credentials!', } return end render json: { result: 'ok', } end def import_start return if setup_done_response Setting.set('import_mode', true) Setting.set('import_backend', 'freshdesk') job = ImportJob.create(name: 'Import::Freshdesk') AsyncImportJob.perform_later(job) render json: { result: 'ok', } end def import_status job = ImportJob.find_by(name: 'Import::Freshdesk') if job.finished_at.present? Setting.reload end model_show_render_item(job) end private def setup_done count = User.all.count() done = true if count <= 2 done = false end done end def setup_done_response if !setup_done return false end render json: { setup_done: true, } true end def url_check_human_error_message(error) translation_map = { 'No such file' => 'Hostname not found!', 'getaddrinfo: nodename nor servname provided, or not known' => 'Hostname not found!', 'No route to host' => 'No route to host!', 'Connection refused' => 'Connection refused!', } message_human = '' translation_map.each do |key, message| if error.match?(%r{#{Regexp.escape(key)}}i) message_human = message end end message_human end end