82 lines
2 KiB
Ruby
82 lines
2 KiB
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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class Integration::CtiController < ApplicationController
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skip_before_action :verify_csrf_token
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before_action :check_configured, :check_token
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# notify about inbound call / block inbound call
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def event
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local_params = ActiveSupport::HashWithIndifferentAccess.new(params.permit!.to_h)
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cti = Cti::Driver::Cti.new(params: local_params, config: config_integration)
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result = cti.process
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# check if inbound call should get rejected
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if result[:action] == 'reject'
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response_ok(action: 'reject', reason: 'busy')
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return true
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end
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# check if outbound call changes the outbound caller_id
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if result[:action] == 'set_caller_id'
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data = {
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action: 'dial',
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caller_id: result[:params][:from_caller_id],
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number: result[:params][:to_caller_id],
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}
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response_ok(data)
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return true
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end
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if result[:action] == 'invalid_direction'
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response_error('Invalid direction!')
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return true
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end
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response_ok({})
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end
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private
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def check_token
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if Setting.get('cti_token') != params[:token]
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response_unauthorized('Invalid token, please contact your admin!')
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return
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end
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true
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end
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def check_configured
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http_log_config facility: 'cti'
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if !Setting.get('cti_integration')
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response_error('Feature is disable, please contact your admin to enable it!')
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return
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end
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if config_integration.blank? || config_integration[:inbound].blank? || config_integration[:outbound].blank?
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response_error('Feature not configured, please contact your admin!')
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return
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end
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true
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end
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def config_integration
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@config_integration ||= Setting.get('cti_config')
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end
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def response_error(error)
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render json: { error: error }, status: :unprocessable_entity
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end
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def response_unauthorized(error)
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render json: { error: error }, status: :unauthorized
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end
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def response_ok(data)
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render json: data, status: :ok
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end
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end
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