35 lines
789 B
Ruby
35 lines
789 B
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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class Sequencer
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class Unit
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module Import
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module Zendesk
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module Ticket
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class StateId < Sequencer::Unit::Common::Provider::Named
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uses :resource
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private
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def state_id
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::Ticket::State.select(:id).find_by(name: local).id
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end
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def local
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mapping.fetch(resource.status, resource.status)
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end
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def mapping
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{
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'pending' => 'pending reminder',
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'solved' => 'closed',
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'deleted' => 'removed',
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'hold' => 'open'
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}.freeze
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end
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end
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end
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end
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end
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end
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end
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