1267 lines
40 KiB
Ruby
1267 lines
40 KiB
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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require 'test_helper'
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class TicketSelectorTest < ActiveSupport::TestCase
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setup do
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@group = Group.create_or_update(
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name: 'SelectorTest',
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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roles = Role.where(name: 'Agent')
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@agent1 = User.create_or_update(
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login: 'ticket-selector-agent1@example.com',
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firstname: 'Notification',
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lastname: 'Agent1',
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email: 'ticket-selector-agent1@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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groups: [@group],
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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@agent2 = User.create_or_update(
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login: 'ticket-selector-agent2@example.com',
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firstname: 'Notification',
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lastname: 'Agent2',
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email: 'ticket-selector-agent2@example.com',
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password: 'agentpw',
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active: true,
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roles: roles,
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updated_at: '2015-02-05 16:38:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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roles = Role.where(name: 'Customer')
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@organization1 = Organization.create_if_not_exists(
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name: 'Selector Org',
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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@customer1 = User.create_or_update(
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login: 'ticket-selector-customer1@example.com',
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firstname: 'Notification',
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lastname: 'Customer1',
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email: 'ticket-selector-customer1@example.com',
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password: 'customerpw',
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active: true,
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organization_id: @organization1.id,
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roles: roles,
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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@customer2 = User.create_or_update(
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login: 'ticket-selector-customer2@example.com',
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firstname: 'Notification',
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lastname: 'Customer2',
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email: 'ticket-selector-customer2@example.com',
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password: 'customerpw',
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active: true,
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organization_id: nil,
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roles: roles,
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updated_at: '2015-02-05 16:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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Ticket.where(group_id: @group.id).destroy_all
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end
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test 'ticket create' do
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Ticket.destroy_all
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ticket1 = Ticket.create!(
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title: 'some title1',
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group: @group,
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customer_id: @customer1.id,
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owner_id: @agent1.id,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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created_at: '2015-02-05 16:37:00',
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# updated_at: '2015-02-05 17:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert(ticket1, 'ticket created')
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assert_equal(ticket1.customer.id, @customer1.id)
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assert_equal(ticket1.organization.id, @organization1.id)
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travel 1.second
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ticket2 = Ticket.create!(
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title: 'some title2',
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group: @group,
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customer_id: @customer2.id,
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state: Ticket::State.lookup(name: 'new'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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created_at: '2015-02-05 16:37:00',
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# updated_at: '2015-02-05 17:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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assert(ticket2, 'ticket created')
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assert_equal(ticket2.customer.id, @customer2.id)
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assert_nil(ticket2.organization_id)
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travel 1.second
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ticket3 = Ticket.create!(
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title: 'some title3',
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group: @group,
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customer_id: @customer2.id,
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state: Ticket::State.lookup(name: 'open'),
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priority: Ticket::Priority.lookup(name: '2 normal'),
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created_at: '2015-02-05 16:37:00',
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# updated_at: '2015-02-05 17:37:00',
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updated_by_id: 1,
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created_by_id: 1,
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)
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ticket3.update_columns(escalation_at: '2015-02-06 10:00:00')
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assert(ticket3, 'ticket created')
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assert_equal(ticket3.customer.id, @customer2.id)
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assert_nil(ticket3.organization_id)
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travel 1.second
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# search not matching
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condition = {
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'ticket.state_id' => {
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operator: 'is',
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value: [99],
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 0)
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# search matching with empty value / missing key
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.state_id' => {
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operator: 'is',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_nil(ticket_count)
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# search matching with empty value []
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.state_id' => {
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operator: 'is',
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value: [],
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_nil(ticket_count)
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# search matching with empty value ''
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.state_id' => {
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operator: 'is',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_nil(ticket_count)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_nil(ticket_count)
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# search matching
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.state_id' => {
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operator: 'is',
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value: [Ticket::State.lookup(name: 'new').id],
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10)
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assert_equal(ticket_count, 2)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 2)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 1)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.state_id' => {
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operator: 'is not',
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value: [Ticket::State.lookup(name: 'open').id],
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10)
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assert_equal(ticket_count, 2)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 2)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 1)
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condition = {
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'ticket.escalation_at' => {
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operator: 'is not',
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value: nil,
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}
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 1)
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# search - created_at
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.created_at' => {
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operator: 'after (absolute)', # before (absolute)
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value: '2015-02-05T16:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 3)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 2)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.created_at' => {
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operator: 'after (absolute)', # before (absolute)
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value: '2015-02-05T18:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 0)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.created_at' => {
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operator: 'before (absolute)',
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value: '2015-02-05T18:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 3)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 2)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.created_at' => {
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operator: 'before (absolute)',
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value: '2015-02-05T16:00:00.000Z',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 0)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.created_at' => {
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operator: 'before (relative)',
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range: 'day', # minute|hour|day|month|
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value: '10',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 3)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 2)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.created_at' => {
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operator: 'till (relative)',
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range: 'year', # minute|hour|day|month|
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value: '10',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 3)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 2)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.created_at' => {
|
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operator: 'within last (relative)',
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range: 'year', # minute|hour|day|month|
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value: '10',
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 3)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 2)
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# search - updated_at
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.updated_at' => {
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operator: 'before (absolute)',
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value: (Time.zone.now + 1.day).iso8601,
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 3)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
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assert_equal(ticket_count, 0)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
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assert_equal(ticket_count, 1)
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
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assert_equal(ticket_count, 2)
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condition = {
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'ticket.group_id' => {
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operator: 'is',
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value: @group.id,
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},
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'ticket.updated_at' => {
|
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operator: 'before (absolute)',
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value: (Time.zone.now - 1.day).iso8601,
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},
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}
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ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
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assert_equal(ticket_count, 0)
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|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.updated_at' => {
|
|
operator: 'after (absolute)',
|
|
value: (Time.zone.now + 1.day).iso8601,
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.updated_at' => {
|
|
operator: 'after (absolute)',
|
|
value: (Time.zone.now - 1.day).iso8601,
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 3)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.updated_at' => {
|
|
operator: 'before (relative)',
|
|
range: 'day', # minute|hour|day|month|
|
|
value: '10',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.updated_at' => {
|
|
operator: 'till (relative)',
|
|
range: 'year', # minute|hour|day|month|
|
|
value: '10',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 3)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.updated_at' => {
|
|
operator: 'within last (relative)',
|
|
range: 'year', # minute|hour|day|month|
|
|
value: '10',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 3)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
# invalid conditions
|
|
assert_raise RuntimeError do
|
|
ticket_count, tickets = Ticket.selectors(nil, limit: 10)
|
|
end
|
|
|
|
# search with customers
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'customer.email' => {
|
|
operator: 'contains',
|
|
value: 'ticket-selector-customer1',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'customer.email' => {
|
|
operator: 'contains not',
|
|
value: 'ticket-selector-customer1-not_existing',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 3)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
# search with organizations
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'organization.name' => {
|
|
operator: 'contains',
|
|
value: 'selector',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
# search with organizations
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'organization.name' => {
|
|
operator: 'contains',
|
|
value: 'selector',
|
|
},
|
|
'customer.email' => {
|
|
operator: 'contains',
|
|
value: 'ticket-selector-customer1',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'organization.name' => {
|
|
operator: 'contains',
|
|
value: 'selector',
|
|
},
|
|
'customer.email' => {
|
|
operator: 'contains not',
|
|
value: 'ticket-selector-customer1',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
# with owner/customer/org
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.owner_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'specific',
|
|
value: @agent1.id,
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.owner_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'specific',
|
|
# value: @agent1.id, # value is not set, no result should be shown
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_nil(ticket_count)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_nil(ticket_count)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_nil(ticket_count)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_nil(ticket_count)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.owner_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'not_set',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.owner_id' => {
|
|
operator: 'is not',
|
|
pre_condition: 'not_set',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
UserInfo.current_user_id = @agent1.id
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.owner_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'current_user.id',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
UserInfo.current_user_id = @agent2.id
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.owner_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'current_user.id',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
UserInfo.current_user_id = @customer1.id
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.customer_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'current_user.id',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
UserInfo.current_user_id = @customer2.id
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.customer_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'current_user.id',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10)
|
|
assert_equal(ticket_count, 2)
|
|
|
|
UserInfo.current_user_id = @customer1.id
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.organization_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'current_user.organization_id',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
UserInfo.current_user_id = @customer2.id
|
|
condition = {
|
|
'ticket.group_id' => {
|
|
operator: 'is',
|
|
value: @group.id,
|
|
},
|
|
'ticket.organization_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'current_user.organization_id',
|
|
},
|
|
}
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer1)
|
|
assert_equal(ticket_count, 1)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10, current_user: @customer2)
|
|
assert_equal(ticket_count, 0)
|
|
|
|
ticket_count, tickets = Ticket.selectors(condition, limit: 10)
|
|
assert_equal(ticket_count, 0)
|
|
travel_back
|
|
end
|
|
|
|
test 'ticket tags filter' do
|
|
ticket_tags_1 = Ticket.create!(
|
|
title: 'some title1',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: 1,
|
|
created_by_id: 1,
|
|
)
|
|
ticket_tags_2 = Ticket.create!(
|
|
title: 'some title1',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: 1,
|
|
created_by_id: 1,
|
|
)
|
|
Ticket.create!(
|
|
title: 'some title1',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: 1,
|
|
created_by_id: 1,
|
|
)
|
|
|
|
Tag.tag_add(
|
|
object: 'Ticket',
|
|
o_id: ticket_tags_1.id,
|
|
item: 'contains_all_1',
|
|
created_by_id: 1,
|
|
)
|
|
Tag.tag_add(
|
|
object: 'Ticket',
|
|
o_id: ticket_tags_1.id,
|
|
item: 'contains_all_2',
|
|
created_by_id: 1,
|
|
)
|
|
Tag.tag_add(
|
|
object: 'Ticket',
|
|
o_id: ticket_tags_1.id,
|
|
item: 'contains_all_3',
|
|
created_by_id: 1,
|
|
)
|
|
Tag.tag_add(
|
|
object: 'Ticket',
|
|
o_id: ticket_tags_2.id,
|
|
item: 'contains_all_3',
|
|
created_by_id: 1,
|
|
)
|
|
|
|
# search all with contains all
|
|
condition = {
|
|
'ticket.tags' => {
|
|
operator: 'contains all',
|
|
value: 'contains_all_1, contains_all_2, contains_all_3',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
condition = {
|
|
'ticket.tags' => {
|
|
operator: 'contains all',
|
|
value: 'contains_all_1, contains_all_2, contains_all_3, xxx',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(0, ticket_count)
|
|
|
|
# search all with contains one
|
|
condition = {
|
|
'ticket.tags' => {
|
|
operator: 'contains one',
|
|
value: 'contains_all_1, contains_all_2, contains_all_3',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(2, ticket_count)
|
|
|
|
condition = {
|
|
'ticket.tags' => {
|
|
operator: 'contains one',
|
|
value: 'contains_all_1, contains_all_2'
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
# search all with contains one not
|
|
condition = {
|
|
'ticket.tags' => {
|
|
operator: 'contains one',
|
|
value: 'contains_all_1, contains_all_3'
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(2, ticket_count)
|
|
|
|
condition = {
|
|
'ticket.tags' => {
|
|
operator: 'contains one',
|
|
value: 'contains_all_1, contains_all_2, contains_all_3'
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(2, ticket_count)
|
|
end
|
|
|
|
test 'ticket title with certain content' do
|
|
Ticket.create!(
|
|
title: 'some_title1',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: 1,
|
|
created_by_id: 1,
|
|
)
|
|
Ticket.create!(
|
|
title: 'some::title2',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: 1,
|
|
created_by_id: 1,
|
|
)
|
|
Ticket.create!(
|
|
title: 'some-title3',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: 1,
|
|
created_by_id: 1,
|
|
)
|
|
|
|
# search all with contains
|
|
condition = {
|
|
'ticket.title' => {
|
|
operator: 'contains',
|
|
value: 'some_title1',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
condition = {
|
|
'ticket.title' => {
|
|
operator: 'contains',
|
|
value: 'some::title2',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
condition = {
|
|
'ticket.title' => {
|
|
operator: 'contains',
|
|
value: 'some-title3',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
# search all with is
|
|
condition = {
|
|
'ticket.title' => {
|
|
operator: 'is',
|
|
value: 'some_title1',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
condition = {
|
|
'ticket.title' => {
|
|
operator: 'is',
|
|
value: 'some::title2',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
condition = {
|
|
'ticket.title' => {
|
|
operator: 'is',
|
|
value: 'some-title3',
|
|
},
|
|
}
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(1, ticket_count)
|
|
|
|
end
|
|
|
|
test 'access: "ignore"' do
|
|
Ticket.destroy_all
|
|
|
|
Ticket.create!(
|
|
title: 'some title1',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: 1,
|
|
created_by_id: 1,
|
|
)
|
|
|
|
Ticket.create!(
|
|
title: 'some title2',
|
|
group: @group,
|
|
customer_id: @customer1.id,
|
|
owner_id: @agent1.id,
|
|
state: Ticket::State.lookup(name: 'new'),
|
|
priority: Ticket::Priority.lookup(name: '2 normal'),
|
|
created_at: '2015-02-05 16:37:00',
|
|
updated_by_id: @agent2.id,
|
|
created_by_id: 1,
|
|
)
|
|
|
|
condition = {
|
|
'ticket.title' => {
|
|
operator: 'contains',
|
|
value: 'some',
|
|
},
|
|
}
|
|
|
|
# visible by owner
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent1)
|
|
assert_equal(2, ticket_count)
|
|
|
|
# not visible by another agent
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2)
|
|
assert_equal(0, ticket_count)
|
|
|
|
# visible by another user when access: "ignore". For example, when tickets are performed after action of another user
|
|
ticket_count, _tickets = Ticket.selectors(condition, limit: 10, current_user: @agent2, access: 'ignore')
|
|
assert_equal(2, ticket_count)
|
|
|
|
condition2 = {
|
|
'ticket.updated_by_id' => {
|
|
operator: 'is',
|
|
pre_condition: 'current_user.id',
|
|
value: '',
|
|
value_completion: ''
|
|
}
|
|
}
|
|
|
|
# not visible by another agent even if matches current user precondition
|
|
ticket_count, _tickets = Ticket.selectors(condition2, limit: 10, current_user: @agent2)
|
|
assert_equal(0, ticket_count)
|
|
|
|
# visible by another user when access: "ignore" if matches current user precondition
|
|
ticket_count, _tickets = Ticket.selectors(condition2, limit: 10, current_user: @agent2, access: 'ignore')
|
|
assert_equal(1, ticket_count)
|
|
end
|
|
end
|