39 lines
1.1 KiB
Ruby
39 lines
1.1 KiB
Ruby
# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
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# Schedules a backgrond communication job for new facebook articles.
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module Ticket::Article::EnqueueCommunicateFacebookJob
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extend ActiveSupport::Concern
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included do
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after_create :ticket_article_enqueue_communicate_facebook_job
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end
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private
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def ticket_article_enqueue_communicate_facebook_job
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# return if we run import mode
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return true if Setting.get('import_mode')
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# only do send email if article got created via application_server (e. g. not
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# if article and sender type is set via *.postmaster)
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return true if ApplicationHandleInfo.postmaster?
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# if sender is customer, do not communicate
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return true if !sender_id
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sender = Ticket::Article::Sender.lookup(id: sender_id)
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return true if sender.nil?
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return true if sender.name == 'Customer'
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# only apply for facebook
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return true if !type_id
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type = Ticket::Article::Type.lookup(id: type_id)
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return true if type.nil?
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return true if !type.name.start_with?('facebook')
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CommunicateFacebookJob.perform_later(id)
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end
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end
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