21 lines
556 B
Ruby
21 lines
556 B
Ruby
# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
|
|
|
|
# Adds new and updated tickets to the reopen log processing.
|
|
module Ticket::CallsStatsTicketReopenLog
|
|
extend ActiveSupport::Concern
|
|
|
|
included do
|
|
before_create :ticket_call_stats_ticket_reopen_log
|
|
before_update :ticket_call_stats_ticket_reopen_log
|
|
end
|
|
|
|
private
|
|
|
|
def ticket_call_stats_ticket_reopen_log
|
|
|
|
# return if we run import mode
|
|
return if Setting.get('import_mode')
|
|
|
|
Stats::TicketReopen.log('Ticket', id, saved_changes, updated_by_id)
|
|
end
|
|
end
|