48 lines
878 B
Ruby
48 lines
878 B
Ruby
# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
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class Ticket::Number
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include ApplicationLib
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=begin
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generate new ticket number
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result = Ticket::Number.generate
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returns
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result = "1234556" # new ticket number
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=end
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def self.generate
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49_999.times do
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number = adapter.generate
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return number if !Ticket.exists?(number: number)
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end
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raise __("Can't generate new ticket number!")
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end
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=begin
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check if string contains a valid ticket number
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result = Ticket::Number.check('some string [Ticket#123456]')
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returns
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result = ticket # Ticket model of ticket with matching ticket number
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=end
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def self.check(string)
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adapter.check(string)
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end
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# load backend based on config
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def self.adapter
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Setting.get('ticket_number')&.constantize ||
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raise(__('Missing ticket_number setting option'))
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end
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end
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