64a87b1c67
- Translations are no longer fetched from the cloud. - Instead, they are extracted from the codebase and stored in i18n/zammad.pot. - Translations will be managed via a public Weblate instance soon. - The translated .po files are fed to the database as before. - It is now possible to change "translation" strings for en-us locally via the admin GUI. - It is no longer possible to submit local changes.
19 lines
520 B
Text
19 lines
520 B
Text
O Chamado vai ser escalado (#{ticket.title})
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<div>Oi #{recipient.firstname},</div>
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<br>
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<div>Um chamado (#{ticket.title}) de "<b>#{ticket.customer.longname}</b>" vai ser escalado em "#{ticket.escalation_at}"!</div>
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<br>
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<% if @objects[:article] %>
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<div>
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#{t('Information')}:
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<blockquote type="cite">
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#{article.body_as_html}
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</blockquote>
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</div>
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<% end %>
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<br>
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<div>
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<a href="#{config.http_type}://#{config.fqdn}/#ticket/zoom/#{ticket.id}" target="zammad_app">Veja mais informações no Zammad</a>
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</div>
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