trabajo-afectivo/lib/import/otrs/customer.rb
2022-01-01 14:38:12 +01:00

72 lines
1.8 KiB
Ruby

# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
module Import
module OTRS
class Customer
include Import::Helper
include Import::OTRS::Helper
MAPPING = {
ChangeTime: :updated_at,
CreateTime: :created_at,
CreateBy: :created_by_id,
ChangeBy: :updated_by_id,
CustomerCompanyName: :name,
CustomerCompanyComment: :note,
}.freeze
def initialize(customer)
import(customer)
end
def self.by_customer_id(customer_id)
organizations = Import::OTRS::Requester.load('Customer')
result = nil
organizations.each do |organization|
next if customer_id != organization['CustomerID']
result = Organization.find_by(name: organization['CustomerCompanyName'])
break
end
result
end
private
def import(customer)
create_or_update(map(customer))
end
def create_or_update(customer)
return if updated?(customer)
create(customer)
end
def updated?(customer)
@local_customer = Organization.find_by(name: customer[:name])
return false if !@local_customer
log "update Organization.find_by(name: #{customer[:name]})"
@local_customer.update!(customer)
true
end
def create(customer)
log "add Organization.find_by(name: #{customer[:name]})"
@local_customer = Organization.create(customer)
reset_primary_key_sequence('organizations')
end
def map(customer)
{
created_by_id: 1,
updated_by_id: 1,
active: active?(customer),
}
.merge(from_mapping(customer))
end
end
end
end