52 lines
959 B
Ruby
52 lines
959 B
Ruby
# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
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class Sessions::Event::ChatAgentState < Sessions::Event::ChatBase
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=begin
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a agent triggers its own chat availability state
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payload
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{
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event: 'chat_agent_state',
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data: {
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active: true, # true|false
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},
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}
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return is sent as message back to peer
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=end
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def run
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return super if super
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# check if user has permissions
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return if !permission_check('chat.agent', 'chat')
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update_state
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{
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event: 'chat_agent_state',
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data: {
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state: 'ok',
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active: @payload['data']['active'],
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},
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}
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end
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private
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def update_state
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chat_user = User.lookup(id: @session['id'])
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return if !Chat::Agent.state(@session['id'], @payload['data']['active'])
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chat_ids = Chat.agent_active_chat_ids(chat_user)
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# broadcast new state to agents
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Chat.broadcast_agent_state_update(chat_ids, @session['id'])
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end
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end
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