137 lines
5 KiB
Ruby
137 lines
5 KiB
Ruby
# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
|
|
|
|
require 'rails_helper'
|
|
|
|
RSpec.describe ::Sequencer::Unit::Import::Freshdesk::Tickets, sequencer: :unit, db_strategy: 'reset' do
|
|
context 'when importing ticket list from freshdesk' do
|
|
let(:group) { create :group }
|
|
let(:owner) { create :agent, group_ids: [group.id] }
|
|
|
|
let(:id_map) do
|
|
{
|
|
'User' => {
|
|
80_014_400_475 => owner.id,
|
|
},
|
|
'Group' => {
|
|
80_000_374_718 => group.id,
|
|
},
|
|
}
|
|
end
|
|
|
|
let(:ticket_data) do
|
|
{
|
|
'cc_emails' => [],
|
|
'fwd_emails' => [],
|
|
'reply_cc_emails' => [],
|
|
'ticket_cc_emails' => [],
|
|
'fr_escalated' => false,
|
|
'spam' => false,
|
|
'email_config_id' => nil,
|
|
'group_id' => 80_000_374_718,
|
|
'priority' => 1,
|
|
'requester_id' => 80_014_400_475,
|
|
'responder_id' => 80_014_400_475,
|
|
'source' => 3,
|
|
'company_id' => nil,
|
|
'status' => 2,
|
|
'subject' => 'Inline Images Failing?',
|
|
'association_type' => nil,
|
|
'support_email' => nil,
|
|
'to_emails' => ['info@zammad.org'],
|
|
'product_id' => nil,
|
|
'type' => nil,
|
|
'due_by' => '2021-05-17T12:29:27Z',
|
|
'fr_due_by' => '2021-05-15T12:29:27Z',
|
|
'is_escalated' => false,
|
|
'custom_fields' => {},
|
|
'created_at' => '2021-05-14T12:29:27Z',
|
|
'updated_at' => '2021-05-14T12:30:19Z',
|
|
'associated_tickets_count' => nil,
|
|
'tags' => [],
|
|
}
|
|
end
|
|
|
|
let(:resources_payloud) do
|
|
[
|
|
ticket_data.merge(
|
|
id: 10
|
|
),
|
|
ticket_data.merge(
|
|
id: 11
|
|
),
|
|
]
|
|
end
|
|
|
|
let(:process_payload) do
|
|
{
|
|
import_job: build_stubbed(:import_job, name: 'Import::Freshdesk', payload: {}),
|
|
dry_run: false,
|
|
request_params: {},
|
|
field_map: {},
|
|
id_map: id_map,
|
|
time_entry_available: true,
|
|
}
|
|
end
|
|
|
|
before do
|
|
# We only want to test here the Ticket API, so disable other modules in the sequence
|
|
# that make their own HTTP requests.
|
|
custom_sequence = Sequencer::Sequence::Import::Freshdesk::Ticket.sequence.dup
|
|
custom_sequence.delete('Import::Freshdesk::Ticket::Fetch')
|
|
custom_sequence.delete('Import::Freshdesk::Ticket::TimeEntries')
|
|
custom_sequence.delete('Import::Freshdesk::Ticket::Conversations')
|
|
allow(Sequencer::Sequence::Import::Freshdesk::Ticket).to receive(:sequence) { custom_sequence }
|
|
|
|
# Mock the groups get request
|
|
stub_request(:get, 'https://yours.freshdesk.com/api/v2/tickets?order_by=updated_at&order_type=asc&page=1&per_page=100&updated_since=1970-01-01').to_return(status: 200, body: JSON.generate(resources_payloud), headers: {})
|
|
end
|
|
|
|
context 'when page limit is not reached' do
|
|
it 'check ticket count' do
|
|
expect { process(process_payload) }.to change(Ticket, :count).by(2)
|
|
end
|
|
end
|
|
|
|
context 'when page limit is reached' do
|
|
let(:resources_payloud_second_cycle) do
|
|
[
|
|
ticket_data.merge(
|
|
id: 11
|
|
),
|
|
ticket_data.merge(
|
|
id: 12
|
|
),
|
|
|
|
# Subject was changed during the import.
|
|
ticket_data.merge(
|
|
id: 10,
|
|
subject: 'Different subject'
|
|
),
|
|
]
|
|
end
|
|
|
|
before do
|
|
stub_request(:get, 'https://yours.freshdesk.com/api/v2/tickets?order_by=updated_at&order_type=asc&page=1&per_page=100&updated_since=1970-01-01').to_return(status: 200, body: JSON.generate(resources_payloud), headers: { link: 'second-page' })
|
|
stub_request(:get, 'https://yours.freshdesk.com/api/v2/tickets?order_by=updated_at&order_type=asc&page=1&per_page=100&&updated_since=2021-05-14T12:30:19Z').to_return(status: 200, body: JSON.generate(resources_payloud_second_cycle), headers: {})
|
|
end
|
|
|
|
it 'check ticket count' do
|
|
expect do
|
|
process(process_payload) do |instance|
|
|
# Set the `page_cycle` to zero, so that we trigger a new cycle (normally if more then 30.000 tickets exists)
|
|
allow(instance).to receive(:page_cycle).and_return(0)
|
|
end
|
|
end.to change(Ticket, :count).by(3)
|
|
end
|
|
|
|
it 'check that ticket title was changed during import' do
|
|
process(process_payload) do |instance|
|
|
# Set the `page_cycle` to zero, so that we trigger a new cycle (normally if more then 30.000 tickets exists)
|
|
allow(instance).to receive(:page_cycle).and_return(0)
|
|
end
|
|
|
|
expect(Ticket.find_by(number: 10).title).to eq('Different subject')
|
|
end
|
|
end
|
|
end
|
|
end
|