trabajo-afectivo/spec/models/user_spec.rb

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# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
require 'rails_helper'
require 'models/application_model_examples'
require 'models/concerns/has_groups_examples'
require 'models/concerns/has_history_examples'
require 'models/concerns/has_roles_examples'
require 'models/concerns/has_groups_permissions_examples'
require 'models/concerns/has_xss_sanitized_note_examples'
require 'models/concerns/can_be_imported_examples'
require 'models/concerns/has_object_manager_attributes_examples'
require 'models/user/can_lookup_search_index_attributes_examples'
require 'models/user/performs_geo_lookup_examples'
require 'models/concerns/has_taskbars_examples'
RSpec.describe User, type: :model do
subject(:user) { create(:user) }
let(:customer) { create(:customer) }
let(:agent) { create(:agent) }
let(:admin) { create(:admin) }
it_behaves_like 'ApplicationModel', can_assets: { associations: :organization }
it_behaves_like 'HasGroups', group_access_factory: :agent
it_behaves_like 'HasHistory'
it_behaves_like 'HasRoles', group_access_factory: :agent
it_behaves_like 'HasXssSanitizedNote', model_factory: :user
it_behaves_like 'HasGroups and Permissions', group_access_no_permission_factory: :user
it_behaves_like 'CanBeImported'
it_behaves_like 'HasObjectManagerAttributes'
it_behaves_like 'CanLookupSearchIndexAttributes'
it_behaves_like 'HasTaskbars'
it_behaves_like 'UserPerformsGeoLookup'
describe 'Class methods:' do
describe '.identify' do
it 'returns users by given login' do
expect(described_class.identify(user.login)).to eq(user)
end
it 'returns users by given email' do
expect(described_class.identify(user.email)).to eq(user)
end
it 'returns nil for empty username' do
expect(described_class.identify('')).to be_nil
end
end
end
describe 'Instance methods:' do
describe '#out_of_office?' do
context 'without any out_of_office_* attributes set' do
it 'returns false' do
expect(agent.out_of_office?).to be(false)
end
end
context 'with valid #out_of_office_* attributes' do
before do
agent.update(
out_of_office_start_at: Time.current.yesterday,
out_of_office_end_at: Time.current.tomorrow,
out_of_office_replacement_id: 1
)
end
context 'but #out_of_office: false' do
before { agent.update(out_of_office: false) }
it 'returns false' do
expect(agent.out_of_office?).to be(false)
end
end
context 'and #out_of_office: true' do
before { agent.update(out_of_office: true) }
it 'returns true' do
expect(agent.out_of_office?).to be(true)
end
context 'after the #out_of_office_end_at time has passed' do
before { travel 2.days }
it 'returns false (even though #out_of_office has not changed)' do
expect(agent.out_of_office).to be(true)
expect(agent.out_of_office?).to be(false)
end
end
end
end
context 'date range is inclusive' do
before do
freeze_time
agent.update(
out_of_office: true,
out_of_office_start_at: 1.day.from_now.to_date,
out_of_office_end_at: 1.week.from_now.to_date,
out_of_office_replacement_id: 1
)
end
it 'today in office' do
expect(agent).not_to be_out_of_office
end
it 'tomorrow not in office' do
travel 1.day
expect(agent).to be_out_of_office
end
it 'after 7 days not in office' do
travel 7.days
expect(agent).to be_out_of_office
end
it 'after 8 days in office' do
travel 8.days
expect(agent).not_to be_out_of_office
end
end
# https://github.com/zammad/zammad/issues/3590
context 'when setting the same date' do
before do
freeze_time
target_date = 1.day.from_now.to_date
agent.update(
out_of_office: true,
out_of_office_start_at: target_date,
out_of_office_end_at: target_date,
out_of_office_replacement_id: 1
)
end
it 'agent is out of office tomorrow' do
travel 1.day
expect(agent).to be_out_of_office
end
it 'agent is not out of office the day after tomorrow' do
travel 2.days
expect(agent).not_to be_out_of_office
end
it 'agent is not out of office today' do
expect(agent).not_to be_out_of_office
end
context 'given it respects system time zone' do
before do
travel_to Time.current.end_of_day
end
it 'agent is in office if in UTC' do
expect(agent).not_to be_out_of_office
end
it 'agent is out of office if ahead of UTC' do
travel_to Time.current.end_of_day
Setting.set('timezone_default', 'Europe/Vilnius')
expect(agent).to be_out_of_office
end
end
end
end
describe '#out_of_office_agent' do
it { is_expected.to respond_to(:out_of_office_agent) }
context 'when user has no designated substitute' do
it 'returns nil' do
expect(user.out_of_office_agent).to be_nil
end
end
context 'when user has designated substitute' do
subject(:user) do
create(:user,
out_of_office: out_of_office,
out_of_office_start_at: Time.zone.yesterday,
out_of_office_end_at: Time.zone.tomorrow,
out_of_office_replacement_id: substitute.id,)
end
let(:substitute) { create(:user) }
context 'but is not out of office' do
let(:out_of_office) { false }
it 'returns nil' do
expect(user.out_of_office_agent).to be_nil
end
end
context 'and is out of office' do
let(:out_of_office) { true }
it 'returns the designated substitute' do
expect(user.out_of_office_agent).to eq(substitute)
end
end
context 'with recursive out of office structure' do
let(:out_of_office) { true }
let(:substitute) do
create(:user,
out_of_office: out_of_office,
out_of_office_start_at: Time.zone.yesterday,
out_of_office_end_at: Time.zone.tomorrow,
out_of_office_replacement_id: user_active.id,)
end
let!(:user_active) { create(:user) }
it 'returns the designated substitute recursive' do
expect(user.out_of_office_agent).to eq(user_active)
end
end
context 'with recursive out of office structure with a endless loop' do
let(:out_of_office) { true }
let(:substitute) do
create(:user,
out_of_office: out_of_office,
out_of_office_start_at: Time.zone.yesterday,
out_of_office_end_at: Time.zone.tomorrow,
out_of_office_replacement_id: user_active.id,)
end
let!(:user_active) do
create(:user,
out_of_office: out_of_office,
out_of_office_start_at: Time.zone.yesterday,
out_of_office_end_at: Time.zone.tomorrow,
out_of_office_replacement_id: agent.id,)
end
before do
user_active.update(out_of_office_replacement_id: substitute.id)
end
it 'returns the designated substitute recursive with a endless loop' do
expect(user.out_of_office_agent).to eq(substitute)
end
end
context 'with stack depth exceeding limit' do
let(:replacement_chain) do
user = create(:agent)
14
.times
.each_with_object([user]) do |_, memo|
memo << create(:agent, :ooo, ooo_agent: memo.last)
end
.reverse
end
let(:ids_executed) { [] }
before do
allow_any_instance_of(described_class).to receive(:out_of_office_agent).and_wrap_original do |method, *args| # rubocop:disable RSpec/AnyInstance
ids_executed << method.receiver.id
method.call(*args)
end
allow(Rails.logger).to receive(:warn)
end
it 'returns the last agent at the limit' do
expect(replacement_chain.first.out_of_office_agent).to eq replacement_chain[10]
end
it 'does not evaluate element beyond the limit' do
user_beyond_limit = replacement_chain[11]
replacement_chain.first.out_of_office_agent
expect(ids_executed).not_to include(user_beyond_limit.id)
end
it 'does evaluate element within the limit' do
user_within_limit = replacement_chain[5]
replacement_chain.first.out_of_office_agent
expect(ids_executed).to include(user_within_limit.id)
end
it 'logs error below the limit' do
replacement_chain.first.out_of_office_agent
expect(Rails.logger).to have_received(:warn).with(%r{#{Regexp.escape('Found more than 10 replacement levels for agent')}})
end
it 'does not logs warn within the limit' do
replacement_chain[10].out_of_office_agent
expect(Rails.logger).not_to have_received(:warn)
end
end
end
end
describe '#out_of_office_agent_of' do
context 'when no other agents are out-of-office' do
it 'returns an empty ActiveRecord::Relation' do
expect(agent.out_of_office_agent_of)
.to be_an(ActiveRecord::Relation)
.and be_empty
end
end
context 'when designated as the substitute' do
let!(:agent_on_holiday) do
create(
:agent,
out_of_office_start_at: Time.current.yesterday,
out_of_office_end_at: Time.current.tomorrow,
out_of_office_replacement_id: agent.id,
out_of_office: out_of_office
)
end
context 'of an in-office agent' do
let(:out_of_office) { false }
it 'returns an empty ActiveRecord::Relation' do
expect(agent.out_of_office_agent_of)
.to be_an(ActiveRecord::Relation)
.and be_empty
end
end
context 'of an out-of-office agent' do
let(:out_of_office) { true }
it 'returns an ActiveRecord::Relation including that agent' do
expect(agent.out_of_office_agent_of)
.to match_array([agent_on_holiday])
end
end
context 'when inherited' do
let(:out_of_office) { true }
let!(:agent_on_holiday_sub) do
create(
:agent,
out_of_office_start_at: Time.current.yesterday,
out_of_office_end_at: Time.current.tomorrow,
out_of_office_replacement_id: agent_on_holiday.id,
out_of_office: out_of_office
)
end
it 'returns an ActiveRecord::Relation including both agents' do
expect(agent.out_of_office_agent_of)
.to match_array([agent_on_holiday, agent_on_holiday_sub])
end
end
context 'when inherited endless loop' do
let(:out_of_office) { true }
let!(:agent_on_holiday_sub) do
create(
:agent,
out_of_office_start_at: Time.current.yesterday,
out_of_office_end_at: Time.current.tomorrow,
out_of_office_replacement_id: agent_on_holiday.id,
out_of_office: out_of_office
)
end
let!(:agent_on_holiday_sub2) do
create(
:agent,
out_of_office_start_at: Time.current.yesterday,
out_of_office_end_at: Time.current.tomorrow,
out_of_office_replacement_id: agent_on_holiday_sub.id,
out_of_office: out_of_office
)
end
before do
agent_on_holiday_sub.update(out_of_office_replacement_id: agent_on_holiday_sub2.id)
end
it 'returns an ActiveRecord::Relation including both agents referencing each other' do
expect(agent_on_holiday_sub.out_of_office_agent_of)
.to match_array([agent_on_holiday_sub, agent_on_holiday_sub2])
end
end
end
end
describe '#by_reset_token' do
subject(:user) { token.user }
let(:token) { create(:token_password_reset) }
context 'with a valid token' do
it 'returns the matching user' do
expect(described_class.by_reset_token(token.name)).to eq(user)
end
end
context 'with an invalid token' do
it 'returns nil' do
expect(described_class.by_reset_token('not-existing')).to be_nil
end
end
end
describe '#password_reset_via_token' do
subject(:user) { token.user }
let!(:token) { create(:token_password_reset) }
it 'changes the password of the token user and destroys the token' do
expect { described_class.password_reset_via_token(token.name, Faker::Internet.password) }
.to change { user.reload.password }
.and change(Token, :count).by(-1)
end
end
describe '#permissions' do
let(:user) { create(:agent).tap { |u| u.roles = [u.roles.first] } }
let(:role) { user.roles.first }
let(:permissions) { role.permissions }
it 'is a simple association getter' do
expect(user.permissions).to match_array(permissions)
end
context 'for inactive permissions' do
before { permissions.first.update(active: false) }
it 'omits them from the returned hash' do
expect(user.permissions).not_to include(permissions.first)
end
end
context 'for permissions on inactive roles' do
before { role.update(active: false) }
it 'omits them from the returned hash' do
expect(user.permissions).not_to include(*role.permissions)
end
end
end
describe '#permissions?' do
subject(:user) { create(:user, roles: [role]) }
let(:role) { create(:role, permissions: [permission]) }
let(:permission) { create(:permission, name: permission_name) }
context 'with privileges for a root permission (e.g., "foo", not "foo.bar")' do
let(:permission_name) { 'foo' }
context 'when given that exact permission' do
it 'returns true' do
expect(user.permissions?('foo')).to be(true)
end
end
context 'when given an active sub-permission' do
before { create(:permission, name: 'foo.bar') }
it 'returns true' do
expect(user.permissions?('foo.bar')).to be(true)
end
end
describe 'chain-of-ancestry quirk' do
context 'when given an inactive sub-permission' do
before { create(:permission, name: 'foo.bar.baz', active: false) }
it 'returns false, even with active ancestors' do
expect(user.permissions?('foo.bar.baz')).to be(false)
end
end
context 'when given a sub-permission that does not exist' do
before { create(:permission, name: 'foo.bar', active: false) }
it 'can return true, even with inactive ancestors' do
expect(user.permissions?('foo.bar.baz')).to be(true)
end
end
end
context 'when given a glob' do
context 'matching that permission' do
it 'returns true' do
expect(user.permissions?('foo.*')).to be(true)
end
end
context 'NOT matching that permission' do
it 'returns false' do
expect(user.permissions?('bar.*')).to be(false)
end
end
end
end
context 'with privileges for a sub-permission (e.g., "foo.bar", not "foo")' do
let(:permission_name) { 'foo.bar' }
context 'when given that exact sub-permission' do
it 'returns true' do
expect(user.permissions?('foo.bar')).to be(true)
end
context 'but the permission is inactive' do
before { permission.update(active: false) }
it 'returns false' do
expect(user.permissions?('foo.bar')).to be(false)
end
end
end
context 'when given a sibling sub-permission' do
let(:sibling_permission) { create(:permission, name: 'foo.baz') }
context 'that exists' do
before { sibling_permission }
it 'returns false' do
expect(user.permissions?('foo.baz')).to be(false)
end
end
context 'that does not exist' do
it 'returns false' do
expect(user.permissions?('foo.baz')).to be(false)
end
end
end
context 'when given the parent permission' do
it 'returns false' do
expect(user.permissions?('foo')).to be(false)
end
end
context 'when given a glob' do
context 'matching that sub-permission' do
it 'returns true' do
expect(user.permissions?('foo.*')).to be(true)
end
context 'but the permission is inactive' do
before { permission.update(active: false) }
it 'returns false' do
expect(user.permissions?('foo.*')).to be(false)
end
end
end
context 'NOT matching that sub-permission' do
it 'returns false' do
expect(user.permissions?('bar.*')).to be(false)
end
end
end
end
end
describe '#permissions_with_child_ids' do
context 'with privileges for a root permission (e.g., "foo", not "foo.bar")' do
subject(:user) { create(:user, roles: [role]) }
let(:role) { create(:role, permissions: [permission]) }
let!(:permission) { create(:permission, name: 'foo') }
let!(:child_permission) { create(:permission, name: 'foo.bar') }
let!(:inactive_child_permission) { create(:permission, name: 'foo.baz', active: false) }
it 'includes the IDs of users explicit permissions' do
expect(user.permissions_with_child_ids)
.to include(permission.id)
end
it 'includes the IDs of users active sub-permissions' do
expect(user.permissions_with_child_ids)
.to include(child_permission.id)
.and not_include(inactive_child_permission.id)
end
end
end
describe '#locale' do
subject(:user) { create(:user, preferences: preferences) }
context 'with no #preferences[:locale]' do
let(:preferences) { {} }
context 'with default locale' do
before { Setting.set('locale_default', 'foo') }
it 'returns the system-wide default locale' do
expect(user.locale).to eq('foo')
end
end
context 'without default locale' do
before { Setting.set('locale_default', nil) }
it 'returns en-us' do
expect(user.locale).to eq('en-us')
end
end
end
context 'with a #preferences[:locale]' do
let(:preferences) { { locale: 'bar' } }
it 'returns the users configured locale' do
expect(user.locale).to eq('bar')
end
end
end
describe '#check_login' do
let(:agent) { create(:agent) }
it 'does use the origin login' do
new_agent = create(:agent)
expect(new_agent.login).not_to end_with('1')
end
it 'does number up agent logins (1)' do
new_agent = create(:agent, login: agent.login)
expect(new_agent.login).to eq("#{agent.login}1")
end
it 'does number up agent logins (5)' do
new_agent = create(:agent, login: agent.login)
4.times do
new_agent = create(:agent, login: agent.login)
end
expect(new_agent.login).to eq("#{agent.login}5")
end
it 'does backup with uuid in cases of many duplicates' do
new_agent = create(:agent, login: agent.login)
20.times do
new_agent = create(:agent, login: agent.login)
end
expect(new_agent.login.sub!(agent.login, '')).to be_a_uuid
end
end
describe '#check_name' do
it 'guesses user first/last name with non-ASCII characters' do
user = create(:user, firstname: 'perkūnas ąžuolas', lastname: '')
expect(user).to have_attributes(firstname: 'Perkūnas', lastname: 'Ąžuolas')
end
end
end
describe 'Attributes:' do
describe '#out_of_office' do
context 'with #out_of_office_start_at: nil' do
before { agent.update(out_of_office_start_at: nil, out_of_office_end_at: Time.current) }
it 'cannot be set to true' do
expect { agent.update(out_of_office: true) }
.to raise_error(Exceptions::UnprocessableEntity)
end
end
context 'with #out_of_office_end_at: nil' do
before { agent.update(out_of_office_start_at: Time.current, out_of_office_end_at: nil) }
it 'cannot be set to true' do
expect { agent.update(out_of_office: true) }
.to raise_error(Exceptions::UnprocessableEntity)
end
end
context 'when #out_of_office_start_at is AFTER #out_of_office_end_at' do
before { agent.update(out_of_office_start_at: Time.current.tomorrow, out_of_office_end_at: Time.current.next_month) }
it 'cannot be set to true' do
expect { agent.update(out_of_office: true) }
.to raise_error(Exceptions::UnprocessableEntity)
end
end
context 'when #out_of_office_start_at is AFTER Time.current' do
before { agent.update(out_of_office_start_at: Time.current.tomorrow, out_of_office_end_at: Time.current.yesterday) }
it 'cannot be set to true' do
expect { agent.update(out_of_office: true) }
.to raise_error(Exceptions::UnprocessableEntity)
end
end
context 'when #out_of_office_end_at is BEFORE Time.current' do
before { agent.update(out_of_office_start_at: Time.current.last_month, out_of_office_end_at: Time.current.yesterday) }
it 'cannot be set to true' do
expect { agent.update(out_of_office: true) }
.to raise_error(Exceptions::UnprocessableEntity)
end
end
end
describe '#out_of_office_replacement_id' do
it 'cannot be set to invalid user ID' do
expect { agent.update(out_of_office_replacement_id: described_class.pluck(:id).max.next) }
.to raise_error(ActiveRecord::InvalidForeignKey)
end
it 'can be set to a valid user ID' do
expect { agent.update(out_of_office_replacement_id: 1) }
.not_to raise_error
end
end
describe '#login_failed' do
before { user.update(login_failed: 1) }
it 'is reset to 0 when password is updated' do
expect { user.update(password: Faker::Internet.password) }
.to change(user, :login_failed).to(0)
end
end
describe '#password' do
let(:password) { Faker::Internet.password }
context 'when set to plaintext password' do
it 'hashes password before saving to DB' do
user.password = password
expect { user.save }
.to change { PasswordHash.crypted?(user.password) }
end
end
context 'for existing user records' do
context 'when changed to empty string' do
before { user.update(password: password) }
it 'keeps previous password' do
expect { user.update!(password: '') }
.not_to change(user, :password)
end
end
context 'when changed to nil' do
before { user.update(password: password) }
it 'keeps previous password' do
expect { user.update!(password: nil) }
.not_to change(user, :password)
end
end
end
context 'for new user records' do
context 'when passed as an empty string' do
let(:another_user) { create(:user, password: '') }
it 'sets password to nil' do
expect(another_user.password).to be_nil
end
end
context 'when passed as nil' do
let(:another_user) { create(:user, password: nil) }
it 'sets password to nil' do
expect(another_user.password).to be_nil
end
end
end
context 'when set to SHA2 digest (to facilitate OTRS imports)' do
it 'does not re-hash before saving' do
user.password = "{sha2}#{Digest::SHA2.hexdigest(password)}"
expect { user.save }.not_to change(user, :password)
end
end
context 'when set to Argon2 digest' do
it 'does not re-hash before saving' do
user.password = PasswordHash.crypt(password)
expect { user.save }.not_to change(user, :password)
end
end
context 'when creating two users with the same password' do
before { user.update(password: password) }
let(:another_user) { create(:user, password: password) }
it 'does not generate the same password hash' do
expect(user.password).not_to eq(another_user.password)
end
end
context 'when saving a very long password' do
let(:long_string) { "asd1ASDasd!#{Faker::Lorem.characters(number: 1_000)}" }
it 'marks object as invalid by adding error' do
user.update(password: long_string)
expect(user.errors.full_messages).to eq([['Invalid password, it must be shorter than %s characters!', 1000]])
end
end
end
describe '#phone' do
subject(:user) { create(:user, phone: orig_number) }
context 'when included on create' do
let(:orig_number) { '1234567890' }
it 'adds corresponding CallerId record' do
expect { user }
.to change { Cti::CallerId.where(caller_id: orig_number).count }.by(1)
end
end
context 'when added on update' do
let(:orig_number) { nil }
let(:new_number) { '1234567890' }
before { user } # create user
it 'adds corresponding CallerId record' do
expect { user.update(phone: new_number) }
.to change { Cti::CallerId.where(caller_id: new_number).count }.by(1)
end
end
context 'when falsely added on update (change: [nil, ""])' do
let(:orig_number) { nil }
let(:new_number) { '' }
before { user } # create user
it 'does not attempt to update CallerId record' do
allow(Cti::CallerId).to receive(:build).with(any_args)
expect(Cti::CallerId.where(object: 'User', o_id: user.id).count)
.to eq(0)
expect { user.update(phone: new_number) }
.to change { Cti::CallerId.where(object: 'User', o_id: user.id).count }.by(0)
expect(Cti::CallerId).not_to have_received(:build)
end
end
context 'when removed on update' do
let(:orig_number) { '1234567890' }
let(:new_number) { nil }
before { user } # create user
it 'removes corresponding CallerId record' do
expect { user.update(phone: nil) }
.to change { Cti::CallerId.where(caller_id: orig_number).count }.by(-1)
end
end
context 'when changed on update' do
let(:orig_number) { '1234567890' }
let(:new_number) { orig_number.next }
before { user } # create user
it 'replaces CallerId record' do
expect { user.update(phone: new_number) }
.to change { Cti::CallerId.where(caller_id: orig_number).count }.by(-1)
.and change { Cti::CallerId.where(caller_id: new_number).count }.by(1)
end
end
end
describe '#preferences' do
describe '"mail_delivery_failed{,_data}" keys' do
before do
user.update(
preferences: {
mail_delivery_failed: true,
mail_delivery_failed_data: Time.current
}
)
end
it 'deletes "mail_delivery_failed"' do
expect { user.update(email: Faker::Internet.email) }
.to change { user.preferences.key?(:mail_delivery_failed) }.to(false)
end
it 'leaves "mail_delivery_failed_data" untouched' do
expect { user.update(email: Faker::Internet.email) }
.to not_change { user.preferences[:mail_delivery_failed_data] }
end
end
end
describe '#image' do
describe 'when value is invalid' do
let(:value) { 'Th1515n0t4v4l1dh45h' }
it 'prevents create' do
expect { create(:user, image: value) }.to raise_error(Exceptions::UnprocessableEntity, %r{#{value}})
end
it 'prevents update' do
expect { create(:user).update!(image: value) }.to raise_error(Exceptions::UnprocessableEntity, %r{#{value}})
end
end
end
describe '#image_source' do
describe 'when value is invalid' do
let(:value) { 'Th1515n0t4v4l1dh45h' }
let(:escaped) { Regexp.escape(value) }
it 'valid create' do
expect(create(:user, image_source: 'https://zammad.org/avatar.png').image_source).not_to be_nil
end
it 'removes invalid image source of create' do
expect(create(:user, image_source: value).image_source).to be_nil
end
it 'removes invalid image source of update' do
user = create(:user)
user.update!(image_source: value)
expect(user.image_source).to be_nil
end
end
end
end
describe 'Associations:' do
subject(:user) { create(:agent, groups: [group_subject]) }
let!(:group_subject) { create(:group) }
it 'does remove references before destroy' do
refs_known = { 'Group' => { 'created_by_id' => 1, 'updated_by_id' => 0 },
'Token' => { 'user_id' => 1 },
'Ticket::Article' =>
{ 'created_by_id' => 1, 'updated_by_id' => 1, 'origin_by_id' => 1 },
'Ticket::StateType' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Ticket::Article::Sender' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Ticket::Article::Type' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Ticket::Article::Flag' => { 'created_by_id' => 0 },
'Ticket::Priority' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Ticket::SharedDraftStart' => { 'created_by_id' => 1, 'updated_by_id' => 0 },
'Ticket::SharedDraftZoom' => { 'created_by_id' => 1, 'updated_by_id' => 0 },
'Ticket::TimeAccounting' => { 'created_by_id' => 0 },
'Ticket::State' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Ticket::Flag' => { 'created_by_id' => 0 },
'PostmasterFilter' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'OnlineNotification' => { 'user_id' => 1, 'created_by_id' => 0, 'updated_by_id' => 0 },
'Ticket' =>
{ 'created_by_id' => 0, 'updated_by_id' => 0, 'owner_id' => 1, 'customer_id' => 3 },
'Template' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Avatar' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Scheduler' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Chat' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'HttpLog' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'EmailAddress' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Taskbar' => { 'user_id' => 1 },
'Sla' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'UserDevice' => { 'user_id' => 1 },
'Chat::Message' => { 'created_by_id' => 1 },
'Chat::Agent' => { 'created_by_id' => 1, 'updated_by_id' => 1 },
'Chat::Session' => { 'user_id' => 1, 'created_by_id' => 0, 'updated_by_id' => 0 },
'Tag' => { 'created_by_id' => 0 },
'Karma::User' => { 'user_id' => 0 },
'Karma::ActivityLog' => { 'user_id' => 1 },
'RecentView' => { 'created_by_id' => 1 },
'KnowledgeBase::Answer::Translation' =>
{ 'created_by_id' => 0, 'updated_by_id' => 0 },
'KnowledgeBase::Answer' =>
{ 'archived_by_id' => 1, 'published_by_id' => 1, 'internal_by_id' => 1 },
'Report::Profile' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Package' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Job' => { 'created_by_id' => 0, 'updated_by_id' => 1 },
'Store' => { 'created_by_id' => 0 },
'Cti::CallerId' => { 'user_id' => 1 },
'DataPrivacyTask' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Trigger' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Translation' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'ObjectManager::Attribute' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'User' => { 'created_by_id' => 2, 'out_of_office_replacement_id' => 1, 'updated_by_id' => 2 },
'Organization' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Macro' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'CoreWorkflow' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Mention' => { 'created_by_id' => 1, 'updated_by_id' => 0, 'user_id' => 1 },
'Channel' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Role' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'History' => { 'created_by_id' => 6 },
'Webhook' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Overview' => { 'created_by_id' => 1, 'updated_by_id' => 0 },
'ActivityStream' => { 'created_by_id' => 0 },
'StatsStore' => { 'created_by_id' => 0 },
'TextModule' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Calendar' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'UserGroup' => { 'user_id' => 1 },
'Signature' => { 'created_by_id' => 0, 'updated_by_id' => 0 },
'Authorization' => { 'user_id' => 1 } }
# delete objects
token = create(:token, user: user)
online_notification = create(:online_notification, user: user)
taskbar = create(:taskbar, user: user)
user_device = create(:user_device, user: user)
karma_activity_log = create(:karma_activity_log, user: user)
cti_caller_id = create(:cti_caller_id, user: user)
authorization = create(:twitter_authorization, user: user)
recent_view = create(:recent_view, created_by: user)
avatar = create(:avatar, o_id: user.id)
overview = create(:overview, created_by_id: user.id, user_ids: [user.id])
mention = create(:mention, mentionable: create(:ticket), user: user)
mention_created_by = create(:mention, mentionable: create(:ticket), user: create(:agent), created_by: user)
user_created_by = create(:customer, created_by_id: user.id, updated_by_id: user.id, out_of_office_replacement_id: user.id)
chat_session = create(:'chat/session', user: user)
chat_message = create(:'chat/message', chat_session: chat_session)
chat_message2 = create(:'chat/message', chat_session: chat_session, created_by: user)
draft_start = create(:ticket_shared_draft_start, created_by: user)
draft_zoom = create(:ticket_shared_draft_zoom, created_by: user)
expect(overview.reload.user_ids).to eq([user.id])
# create a chat agent for admin user (id=1) before agent user
# to be sure that the data gets removed and not mapped which
# would result in a foreign key because of the unique key on the
# created_by_id and updated_by_id.
create(:'chat/agent')
chat_agent_user = create(:'chat/agent', created_by_id: user.id, updated_by_id: user.id)
# invalid user (by email) which has been updated by the user which
# will get deleted (#3935)
invalid_user = build(:user, email: 'abc', created_by_id: user.id, updated_by_id: user.id)
invalid_user.save!(validate: false)
# move ownership objects
group = create(:group, created_by_id: user.id)
job = create(:job, updated_by_id: user.id)
ticket = create(:ticket, group: group_subject, owner: user)
ticket_article = create(:ticket_article, ticket: ticket, created_by_id: user.id, updated_by_id: user.id, origin_by_id: user.id)
customer_ticket1 = create(:ticket, group: group_subject, customer: user)
customer_ticket2 = create(:ticket, group: group_subject, customer: user)
customer_ticket3 = create(:ticket, group: group_subject, customer: user)
knowledge_base_answer = create(:knowledge_base_answer, archived_by_id: user.id, published_by_id: user.id, internal_by_id: user.id)
refs_user = Models.references('User', user.id, true)
expect(refs_user).to eq(refs_known)
user.destroy
expect { token.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { online_notification.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { taskbar.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { user_device.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { karma_activity_log.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { cti_caller_id.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { authorization.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { recent_view.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { avatar.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { customer_ticket1.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { customer_ticket2.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { customer_ticket3.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { chat_agent_user.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { mention.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect(mention_created_by.reload.created_by_id).not_to eq(user.id)
expect(overview.reload.user_ids).to eq([])
expect { chat_session.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { chat_message.reload }.to raise_exception(ActiveRecord::RecordNotFound)
expect { chat_message2.reload }.to raise_exception(ActiveRecord::RecordNotFound)
# move ownership objects
expect { group.reload }.to change(group, :created_by_id).to(1)
expect { job.reload }.to change(job, :updated_by_id).to(1)
expect { ticket.reload }.to change(ticket, :owner_id).to(1)
expect { ticket_article.reload }
.to change(ticket_article, :origin_by_id).to(1)
.and change(ticket_article, :updated_by_id).to(1)
.and change(ticket_article, :created_by_id).to(1)
expect { knowledge_base_answer.reload }
.to change(knowledge_base_answer, :archived_by_id).to(1)
.and change(knowledge_base_answer, :published_by_id).to(1)
.and change(knowledge_base_answer, :internal_by_id).to(1)
expect { user_created_by.reload }
.to change(user_created_by, :created_by_id).to(1)
.and change(user_created_by, :updated_by_id).to(1)
.and change(user_created_by, :out_of_office_replacement_id).to(1)
expect { draft_start.reload }.to change(draft_start, :created_by_id).to(1)
expect { draft_zoom.reload }.to change(draft_zoom, :created_by_id).to(1)
expect { invalid_user.reload }.to change(invalid_user, :created_by_id).to(1)
end
it 'does delete cache after user deletion' do
online_notification = create(:online_notification, created_by_id: user.id)
online_notification.attributes_with_association_ids
user.destroy
expect(online_notification.reload.attributes_with_association_ids['created_by_id']).to eq(1)
end
it 'does return an exception on blocking dependencies' do
expect { user.send(:destroy_move_dependency_ownership) }.to raise_error(RuntimeError, 'Failed deleting references! Check logic for UserGroup->user_id.')
end
describe '#organization' do
describe 'email domain-based assignment' do
subject(:user) { build(:user) }
context 'when not set on creation' do
before { user.assign_attributes(organization: nil) }
context 'and #email domain matches an existing Organization#domain' do
before { user.assign_attributes(email: 'user@example.com') }
let(:organization) { create(:organization, domain: 'example.com') }
context 'and Organization#domain_assignment is false (default)' do
before { organization.update(domain_assignment: false) }
it 'remains nil' do
expect { user.save }.not_to change(user, :organization)
end
end
context 'and Organization#domain_assignment is true' do
before { organization.update(domain_assignment: true) }
it 'is automatically set to matching Organization' do
expect { user.save }
.to change(user, :organization).to(organization)
end
end
end
context 'and #email domain doesnt match any Organization#domain' do
before { user.assign_attributes(email: 'user@example.net') }
let(:organization) { create(:organization, domain: 'example.com') }
context 'and Organization#domain_assignment is true' do
before { organization.update(domain_assignment: true) }
it 'remains nil' do
expect { user.save }.not_to change(user, :organization)
end
end
end
end
context 'when set on creation' do
before { user.assign_attributes(organization: specified_organization) }
let(:specified_organization) { create(:organization, domain: 'example.net') }
context 'and #email domain matches a DIFFERENT Organization#domain' do
before { user.assign_attributes(email: 'user@example.com') }
let!(:matching_organization) { create(:organization, domain: 'example.com') }
context 'and Organization#domain_assignment is true' do
before { matching_organization.update(domain_assignment: true) }
it 'is NOT automatically set to matching Organization' do
expect { user.save }
.not_to change(user, :organization).from(specified_organization)
end
end
end
end
end
end
end
describe 'Callbacks, Observers, & Async Transactions -' do
describe 'System-wide agent limit checks:' do
let(:agent_role) { Role.lookup(name: 'Agent') }
let(:admin_role) { Role.lookup(name: 'Admin') }
let(:current_agents) { described_class.with_permissions('ticket.agent') }
describe '#validate_agent_limit_by_role' do
context 'for Integer value of system_agent_limit' do
context 'before exceeding the agent limit' do
before { Setting.set('system_agent_limit', current_agents.count + 1) }
it 'grants agent creation' do
expect { create(:agent) }
.to change(current_agents, :count).by(1)
end
it 'grants role change' do
future_agent = create(:customer)
expect { future_agent.roles = [agent_role] }
.to change(current_agents, :count).by(1)
end
describe 'role updates' do
let(:agent) { create(:agent) }
it 'grants update by instances' do
expect { agent.roles = [admin_role, agent_role] }
.not_to raise_error
end
it 'grants update by id (Integer)' do
expect { agent.role_ids = [admin_role.id, agent_role.id] }
.not_to raise_error
end
it 'grants update by id (String)' do
expect { agent.role_ids = [admin_role.id.to_s, agent_role.id.to_s] }
.not_to raise_error
end
end
end
context 'when exceeding the agent limit' do
it 'creation of new agents' do
Setting.set('system_agent_limit', current_agents.count + 2)
create_list(:agent, 2)
expect { create(:agent) }
.to raise_error(Exceptions::UnprocessableEntity)
.and change(current_agents, :count).by(0)
end
it 'prevents role change' do
Setting.set('system_agent_limit', current_agents.count)
future_agent = create(:customer)
expect { future_agent.roles = [agent_role] }
.to raise_error(Exceptions::UnprocessableEntity)
.and change(current_agents, :count).by(0)
end
end
end
context 'for String value of system_agent_limit' do
context 'before exceeding the agent limit' do
before { Setting.set('system_agent_limit', (current_agents.count + 1).to_s) }
it 'grants agent creation' do
expect { create(:agent) }
.to change(current_agents, :count).by(1)
end
it 'grants role change' do
future_agent = create(:customer)
expect { future_agent.roles = [agent_role] }
.to change(current_agents, :count).by(1)
end
describe 'role updates' do
let(:agent) { create(:agent) }
it 'grants update by instances' do
expect { agent.roles = [admin_role, agent_role] }
.not_to raise_error
end
it 'grants update by id (Integer)' do
expect { agent.role_ids = [admin_role.id, agent_role.id] }
.not_to raise_error
end
it 'grants update by id (String)' do
expect { agent.role_ids = [admin_role.id.to_s, agent_role.id.to_s] }
.not_to raise_error
end
end
end
context 'when exceeding the agent limit' do
it 'creation of new agents' do
Setting.set('system_agent_limit', (current_agents.count + 2).to_s)
create_list(:agent, 2)
expect { create(:agent) }
.to raise_error(Exceptions::UnprocessableEntity)
.and change(current_agents, :count).by(0)
end
it 'prevents role change' do
Setting.set('system_agent_limit', current_agents.count.to_s)
future_agent = create(:customer)
expect { future_agent.roles = [agent_role] }
.to raise_error(Exceptions::UnprocessableEntity)
.and change(current_agents, :count).by(0)
end
end
end
end
describe '#validate_agent_limit_by_attributes' do
context 'for Integer value of system_agent_limit' do
before { Setting.set('system_agent_limit', current_agents.count) }
context 'when exceeding the agent limit' do
it 'prevents re-activation of agents' do
inactive_agent = create(:agent, active: false)
expect { inactive_agent.update!(active: true) }
.to raise_error(Exceptions::UnprocessableEntity)
.and change(current_agents, :count).by(0)
end
end
end
context 'for String value of system_agent_limit' do
before { Setting.set('system_agent_limit', current_agents.count.to_s) }
context 'when exceeding the agent limit' do
it 'prevents re-activation of agents' do
inactive_agent = create(:agent, active: false)
expect { inactive_agent.update!(active: true) }
.to raise_error(Exceptions::UnprocessableEntity)
.and change(current_agents, :count).by(0)
end
end
end
end
end
describe 'Touching associations on update:' do
subject!(:user) { create(:customer) }
let!(:organization) { create(:organization) }
context 'when a customer gets a organization' do
it 'touches its organization' do
expect { user.update(organization: organization) }
.to change { organization.reload.updated_at }
end
end
end
describe 'Cti::CallerId syncing:' do
context 'with a #phone attribute' do
subject(:user) { build(:user, phone: '1234567890') }
it 'adds CallerId record on creation (via Cti::CallerId.build)' do
expect(Cti::CallerId).to receive(:build).with(user)
user.save
end
it 'does not update CallerId record on touch/update (via Cti::CallerId.build)' do
expect(Cti::CallerId).to receive(:build).with(user)
user.save
expect(Cti::CallerId).not_to receive(:build).with(user)
user.touch
end
it 'destroys CallerId record on deletion' do
user.save
expect { user.destroy }
.to change { Cti::CallerId.count }.by(-1)
end
end
end
describe 'Cti::Log syncing:' do
context 'with existing Log records' do
context 'for incoming calls from an unknown number' do
let!(:log) { create(:'cti/log', :with_preferences, from: '1234567890', direction: 'in') }
context 'when creating a new user with that number' do
subject(:user) { build(:user, phone: log.from) }
it 'populates #preferences[:from] hash in all associated Log records (in a bg job)' do
expect do
user.save
TransactionDispatcher.commit
Scheduler.worker(true)
end.to change { log.reload.preferences[:from]&.first }
.to(hash_including('caller_id' => user.phone))
end
end
context 'when updating a user with that number' do
subject(:user) { create(:user) }
it 'populates #preferences[:from] hash in all associated Log records (in a bg job)' do
expect do
user.update(phone: log.from)
TransactionDispatcher.commit
Scheduler.worker(true)
end.to change { log.reload.preferences[:from]&.first }
.to(hash_including('object' => 'User', 'o_id' => user.id))
end
end
context 'when creating a new user with an empty number' do
subject(:user) { build(:user, phone: '') }
it 'does not modify any Log records' do
expect do
user.save
TransactionDispatcher.commit
Scheduler.worker(true)
end.not_to change { log.reload.attributes }
end
end
context 'when creating a new user with no number' do
subject(:user) { build(:user, phone: nil) }
it 'does not modify any Log records' do
expect do
user.save
TransactionDispatcher.commit
Scheduler.worker(true)
end.not_to change { log.reload.attributes }
end
end
end
context 'for incoming calls from the given user' do
subject(:user) { create(:user, phone: '1234567890') }
let!(:logs) { create_list(:'cti/log', 5, :with_preferences, from: user.phone, direction: 'in') }
context 'when updating #phone attribute' do
context 'to another number' do
it 'empties #preferences[:from] hash in all associated Log records (in a bg job)' do
expect do
user.update(phone: '0123456789')
TransactionDispatcher.commit
Scheduler.worker(true)
end.to change { logs.map(&:reload).map { |log| log.preferences[:from] } }
.to(Array.new(5) { nil })
end
end
context 'to an empty string' do
it 'empties #preferences[:from] hash in all associated Log records (in a bg job)' do
expect do
user.update(phone: '')
TransactionDispatcher.commit
Scheduler.worker(true)
end.to change { logs.map(&:reload).map { |log| log.preferences[:from] } }
.to(Array.new(5) { nil })
end
end
context 'to nil' do
it 'empties #preferences[:from] hash in all associated Log records (in a bg job)' do
expect do
user.update(phone: nil)
TransactionDispatcher.commit
Scheduler.worker(true)
end.to change { logs.map(&:reload).map { |log| log.preferences[:from] } }
.to(Array.new(5) { nil })
end
end
end
context 'when updating attributes other than #phone' do
it 'does not modify any Log records' do
expect do
user.update(mobile: '2345678901')
TransactionDispatcher.commit
Scheduler.worker(true)
end.not_to change { logs.map(&:reload).map(&:attributes) }
end
end
end
end
end
end
end