trabajo-afectivo/app/jobs/ticket_user_ticket_counter_job.rb

49 lines
1.4 KiB
Ruby

# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
class TicketUserTicketCounterJob < ApplicationJob
include HasActiveJobLock
def lock_key
# "TicketUserTicketCounterJob/23/42"
"#{self.class.name}/#{arguments[0]}/#{arguments[1]}"
end
def perform(customer_id, updated_by_id)
# check if update is needed
customer = User.lookup(id: customer_id)
return if !customer
# count open and closed tickets of customer
ticket_count = {
closed: 0,
open: 0,
}
if customer_id != 1
ticket_count.each_key do |ticket_state_category|
ticket_states = Ticket::State.by_category(ticket_state_category)
ticket_state_ids = ticket_states.map(&:id)
tickets = Ticket.where(
customer_id: customer_id,
state_id: ticket_state_ids,
)
ticket_count[ticket_state_category] = tickets.count
end
end
needs_update = false
ticket_count.each_key do |ticket_state_category|
preferences_key = :"tickets_#{ticket_state_category}"
next if customer[:preferences][preferences_key] == ticket_count[ticket_state_category]
needs_update = true
customer[:preferences][preferences_key] = ticket_count[ticket_state_category]
end
return if !needs_update
customer.updated_by_id = updated_by_id
customer.save
end
end