trabajo-afectivo/lib/import/otrs/article_customer_factory.rb

18 lines
399 B
Ruby

# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
module Import
module OTRS
module ArticleCustomerFactory
extend Import::Factory
def skip?(record, *_args)
return true if record['SenderType'] != 'customer'
return true if record['CreatedBy'].to_i != 1
return true if record['From'].blank?
false
end
end
end
end