trabajo-afectivo/lib/import/otrs/queue.rb

63 lines
1.3 KiB
Ruby

# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
module Import
module OTRS
class Queue
include Import::Helper
include Import::OTRS::Helper
MAPPING = {
ChangeTime: :updated_at,
CreateTime: :created_at,
CreateBy: :created_by_id,
ChangeBy: :updated_by_id,
Name: :name,
QueueID: :id,
Comment: :note,
}.freeze
def initialize(queue)
import(queue)
end
private
def import(queue)
create_or_update(map(queue))
end
def create_or_update(queue)
return if updated?(queue)
create(queue)
end
def updated?(queue)
@local_queue = Group.find_by(id: queue[:id])
return false if !@local_queue
log "update Group.find_by(id: #{queue[:id]})"
@local_queue.update!(queue)
true
end
def create(queue)
log "add Group.find_by(id: #{queue[:id]})"
@local_queue = Group.new(queue)
@local_queue.id = queue[:id]
@local_queue.save
reset_primary_key_sequence('groups')
end
def map(queue)
{
created_by_id: 1,
updated_by_id: 1,
active: active?(queue),
}
.merge(from_mapping(queue))
end
end
end
end