43 lines
1.6 KiB
Ruby
43 lines
1.6 KiB
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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class Sequencer
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class Unit
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module Import
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module Zendesk
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module Ticket
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class Mapping < Sequencer::Unit::Base
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include ::Sequencer::Unit::Import::Common::Mapping::Mixin::ProvideMapped
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uses :resource, :user_id, :owner_id, :group_id,
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:organization_id, :priority_id, :state_id,
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:article_sender_id, :article_type_id,
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:subject
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def process
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provide_mapped do
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{
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id: resource.id,
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number: resource.id,
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title: subject,
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owner_id: owner_id,
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group_id: group_id,
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customer_id: user_id,
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organization_id: organization_id,
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priority_id: priority_id,
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state_id: state_id,
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pending_time: resource.due_at,
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updated_at: resource.updated_at,
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created_at: resource.created_at,
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updated_by_id: user_id,
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created_by_id: user_id,
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create_article_sender_id: article_sender_id,
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create_article_type_id: article_type_id,
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}
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end
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end
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end
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end
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end
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end
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end
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end
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