42 lines
1.3 KiB
Ruby
42 lines
1.3 KiB
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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class Sequencer
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class Unit
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module Zendesk
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class Client < Sequencer::Unit::Common::Provider::Fallback
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provides :client
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private
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def client
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require 'zendesk_api' # Only load this gem when it is really used.
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ZendeskAPI::Client.new do |config|
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config.url = Setting.get('import_zendesk_endpoint')
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# Basic / Token Authentication
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config.username = Setting.get('import_zendesk_endpoint_username')
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config.token = Setting.get('import_zendesk_endpoint_key')
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# when hitting the rate limit, sleep automatically,
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# then retry the request.
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config.retry = true
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# disable cache to avoid unneeded memory consumption
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# since we are using each object only once
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# Inspired by: https://medium.com/swiftype-engineering/using-jmat-to-find-analyze-memory-in-jruby-1c4196c1ec72
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config.cache = false
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# increase timeouts to avoid network issues.
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config.client_options = {
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request: {
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open_timeout: 20, # default is 10
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timeout: 120, # default is 60
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},
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}
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end
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end
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end
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end
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end
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end
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