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"EscalationSolutionTime": "0",
"LockID": "1",
"TicketNumber": "2014071754002471",
"DynamicField_ITSMDecisionResult": null,
"Lock": "unlock",
"CreateTimeUnix": "1405600183",
"SLAID": null,
"DynamicField_ITSMCriticality": null,
"From": "470@company-support.com"
}
],
"StateType": "new",
"EscalationSolutionTime": "0",
"LockID": "1",
"TicketNumber": "2014071754002471",
"DynamicField_ITSMDecisionResult": null,
"CreateTimeUnix": "1405600183",
"Lock": "unlock",
"SLAID": "",
"DynamicField_ITSMCriticality": null
}
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