259 lines
8.3 KiB
Ruby
259 lines
8.3 KiB
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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require 'rails_helper'
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RSpec.describe Escalation::TicketPreferences do
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let(:instance) { described_class.new ticket }
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let(:ticket) { create(:ticket) }
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describe '#sla_changed?' do
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it 'false when using same sla' do
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sla = create(:sla)
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instance.hash[:sla_id] = sla.id
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instance.hash[:sla_updated_at] = sla.updated_at
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expect(instance).not_to be_sla_changed(sla)
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end
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it 'true when using another sla' do
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sla = create(:sla)
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sla2 = create(:sla)
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instance.hash[:sla_id] = sla.id
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instance.hash[:sla_updated_at] = sla.updated_at
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expect(instance).to be_sla_changed(sla2)
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end
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it 'true when using updated sla' do
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sla = create(:sla)
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instance.hash[:sla_id] = sla.id
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instance.hash[:sla_updated_at] = sla.updated_at
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sla.touch
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expect(instance).to be_sla_changed(sla)
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end
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it 'doe not fail given nil' do
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expect { instance.sla_changed?(nil) }.not_to raise_error
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end
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end
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describe '#calendar_changed?' do
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it 'false when using same calendar' do
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calendar = create(:calendar)
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instance.hash[:calendar_id] = calendar.id
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instance.hash[:calendar_updated_at] = calendar.updated_at
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expect(instance).not_to be_calendar_changed(calendar)
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end
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it 'true when using another calendar' do
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calendar = create(:calendar)
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calendar2 = create(:calendar)
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instance.hash[:calendar_id] = calendar.id
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instance.hash[:calendar_updated_at] = calendar.updated_at
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expect(instance).to be_calendar_changed(calendar2)
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end
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it 'true when using updated calendar' do
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calendar = create(:calendar)
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instance.hash[:calendar_id] = calendar.id
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instance.hash[:calendar_updated_at] = calendar.updated_at
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calendar.touch
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expect(instance).to be_calendar_changed(calendar)
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end
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it 'doe not fail given nil' do
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expect { instance.calendar_changed?(nil) }.not_to raise_error
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end
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end
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describe '#first_response_at_changed?' do
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before { freeze_time }
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it 'true when changed' do
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instance.hash[:first_response_at] = 1.day.ago
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ticket.update! first_response_at: 1.week.ago
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expect(instance).to be_first_response_at_changed(ticket)
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end
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it 'false when matching' do
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instance.hash[:first_response_at] = 7.days.ago
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ticket.update! first_response_at: 1.week.ago
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expect(instance).not_to be_first_response_at_changed(ticket)
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end
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end
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describe '#last_update_at_changed?' do
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before { freeze_time }
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it 'true when changed' do
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instance.hash[:last_update_at] = 1.day.ago
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ticket.update! last_contact_customer_at: 1.week.ago
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expect(instance).to be_last_update_at_changed(ticket)
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end
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it 'false when matching' do
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instance.hash[:last_update_at] = 7.days.ago
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ticket.update! last_contact_customer_at: 1.week.ago
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expect(instance).not_to be_last_update_at_changed(ticket)
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end
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end
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describe '#close_at_changed?' do
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before { freeze_time }
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it 'true when changed' do
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instance.hash[:close_at] = 1.day.ago
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ticket.update! close_at: 1.week.ago
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expect(instance).to be_close_at_changed(ticket)
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end
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it 'false when matching' do
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instance.hash[:close_at] = 7.days.ago
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ticket.update! close_at: 1.week.ago
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expect(instance).not_to be_close_at_changed(ticket)
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end
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end
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describe '#property_changes?' do
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before { freeze_time }
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it 'false when no changes' do
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ticket.update! last_contact_customer_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).not_to be_property_changes(ticket)
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end
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it 'true when #first_response_at changes' do
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ticket.update! last_contact_customer_at: 1.week.ago, first_response_at: 4.days.ago, close_at: 1.day.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).to be_property_changes(ticket)
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end
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it 'true when last_update_at changes' do
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ticket.update! last_contact_customer_at: 2.weeks.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).to be_property_changes(ticket)
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end
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it 'true when #close_at changes' do
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ticket.update! last_contact_customer_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 2.days.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).to be_property_changes(ticket)
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end
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end
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describe '#any_changes?' do
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let(:sla) { create(:sla) }
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before do
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freeze_time
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sla
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instance.hash[:sla_id] = sla.id
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instance.hash[:sla_updated_at] = sla.updated_at
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instance.hash[:calendar_id] = sla.calendar.id
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instance.hash[:calendar_updated_at] = sla.calendar.updated_at
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end
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it 'false when no changes' do
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instance.hash[:escalation_disabled] = false
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ticket.update! last_contact_customer_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).not_to be_any_changes(ticket, sla, false)
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end
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it 'true when time property changed' do
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instance.hash[:escalation_disabled] = false
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ticket.update! last_contact_customer_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 2.days.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).to be_any_changes(ticket, sla, false)
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end
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it 'true when sla changes' do
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sla2 = create(:sla)
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instance.hash[:escalation_disabled] = false
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ticket.update! last_contact_customer_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).to be_any_changes(ticket, sla2, false)
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end
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it 'true when escalability status changes' do
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instance.hash[:escalation_disabled] = true
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ticket.update! last_contact_customer_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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instance.hash.merge! last_update_at: 1.week.ago, first_response_at: 5.days.ago, close_at: 1.day.ago
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expect(instance).to be_any_changes(ticket, sla, false)
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end
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end
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describe '#update_preferences' do
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it 'sets escalation_calculation in ticket preferences' do
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response = :spec
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allow(instance).to receive(:hash_of).and_return(response)
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instance.update_preferences(ticket, nil, false)
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expect(ticket.preferences[:escalation_calculation]).to eq response
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end
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end
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describe '#hash_of' do
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let(:last_contact) { 6.days.ago }
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let(:first_response_at) { 1.week.ago }
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let(:close_at) { 1.day.ago }
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let(:sla) { create(:sla, updated_at: 1.week.from_now) }
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let(:escalation_disabled) { false }
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let(:result) { instance.hash_of(ticket, sla, escalation_disabled) }
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before do
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freeze_time
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sla
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ticket.update! last_contact_customer_at: last_contact, first_response_at: first_response_at, close_at: close_at
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end
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it { expect(result).to be_a(Hash) }
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it { expect(result[:first_response_at]).to eq ticket.first_response_at }
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it { expect(result[:last_update_at]).to eq last_contact }
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it { expect(result[:close_at]).to eq ticket.close_at }
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it { expect(result[:sla_id]).to eq sla.id }
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it { expect(result[:sla_updated_at]).to eq sla.updated_at }
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it { expect(result[:calendar_id]).to eq sla.calendar.id }
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it { expect(result[:calendar_updated_at]).to eq sla.calendar.updated_at }
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it { expect(result[:escalation_disabled]).to eq escalation_disabled }
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context 'when sla not given' do
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let(:sla) { nil }
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it 'sla and calendar meta data are not included' do
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expect(result.keys).to eq %i[first_response_at last_update_at close_at escalation_disabled]
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end
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end
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end
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end
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