trabajo-afectivo/spec/system/ticket/view_spec.rb

377 lines
12 KiB
Ruby

# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
require 'rails_helper'
RSpec.describe 'Ticket views', type: :system do
context 'macros' do
let!(:group1) { create :group }
let!(:group2) { create :group }
let!(:macro_without_group) { create :macro }
let!(:macro_note) { create :macro, perform: { 'article.note'=>{ 'body' => 'macro body', 'internal' => 'true', 'subject' => 'macro note' } } }
let!(:macro_group1) { create :macro, groups: [group1] }
let!(:macro_group2) { create :macro, groups: [group2] }
it 'supports group-dependent macros' do
ticket1 = create :ticket, group: group1
ticket2 = create :ticket, group: group2
# give user access to all groups including those created
# by using FactoryBot outside of the example
group_names_access_map = Group.all.pluck(:name).index_with do |_group_name|
'full'.freeze
end
current_user do |user|
user.group_names_access_map = group_names_access_map
user.save!
end
# refresh browser to get macro accessable
refresh
visit '#ticket/view/all_open'
within(:active_content) do
ticket = page.find(:table_row, 1).native
# click and hold first ticket in table
click_and_hold(ticket)
# move ticket to y -ticket.location.y
move_mouse_by(0, -ticket.location.y + 5)
# move a bit to the left to display macro batches
move_mouse_by(-250, 0)
expect(page).to have_selector(:macro_batch, macro_without_group.id, visible: :visible)
expect(page).to have_no_selector(:macro_batch, macro_group1.id)
expect(page).to have_no_selector(:macro_batch, macro_group2.id)
release_mouse
refresh
ticket = page.find(:table_row, ticket1.id).native
# click and hold first ticket in table
click_and_hold(ticket)
# move ticket to y -ticket.location.y
move_mouse_by(0, -ticket.location.y + 5)
# move a bit to the left to display macro batches
move_mouse_by(-250, 0)
expect(page).to have_selector(:macro_batch, macro_without_group.id, visible: :visible)
expect(page).to have_selector(:macro_batch, macro_group1.id)
expect(page).to have_no_selector(:macro_batch, macro_group2.id)
release_mouse
refresh
ticket = page.find(:table_row, ticket2.id).native
# click and hold first ticket in table
click_and_hold(ticket)
# move ticket to y -ticket.location.y
move_mouse_by(0, -ticket.location.y + 5)
# move a bit to the left to display macro batches
move_mouse_by(-250, 0)
expect(page).to have_selector(:macro_batch, macro_without_group.id, visible: :visible)
expect(page).to have_no_selector(:macro_batch, macro_group1.id)
expect(page).to have_selector(:macro_batch, macro_group2.id)
end
end
it 'can use macro to create article' do
refresh
visit '#ticket/view/all_open'
within(:active_content) do
ticket = page.find(:table_row, Ticket.first.id).native
# click and hold first ticket in table
click_and_hold(ticket)
# move ticket to y -ticket.location.y
move_mouse_by(0, -ticket.location.y + 5)
# move a bit to the left to display macro batches
move_mouse_by(-250, 0)
expect(page).to have_selector(:macro_batch, macro_note.id, wait: 10)
macro = find(:macro_batch, macro_note.id)
move_mouse_to(macro)
release_mouse
expect do
wait(10, interval: 0.1).until { Ticket.first.articles.last.subject == 'macro note' }
end.not_to raise_error
end
end
context 'with macro batch overlay' do
shared_examples "adding 'small' class to macro element" do
it 'adds a "small" class to the macro element' do
within(:active_content) do
ticket = page.find(:table_row, Ticket.first.id).native
display_macro_batches(ticket)
expect(page).to have_selector('.batch-overlay-macro-entry.small', wait: 10)
release_mouse
end
end
end
shared_examples "not adding 'small' class to macro element" do
it 'does not add a "small" class to the macro element' do
within(:active_content) do
ticket = page.find(:table_row, Ticket.first.id).native
display_macro_batches(ticket)
expect(page).to have_no_selector('.batch-overlay-macro-entry.small', wait: 10)
release_mouse
end
end
end
shared_examples 'showing all macros' do
it 'shows all macros' do
within(:active_content) do
ticket = page.find(:table_row, Ticket.first.id).native
display_macro_batches(ticket)
expect(page).to have_selector('.batch-overlay-macro-entry', count: all, wait: 10)
release_mouse
end
end
end
shared_examples 'showing some macros' do |count|
it 'shows all macros' do
within(:active_content) do
ticket = page.find(:table_row, Ticket.first.id).native
display_macro_batches(ticket)
expect(page).to have_selector('.batch-overlay-macro-entry', count: count, wait: 10)
release_mouse
end
end
end
shared_examples 'show macros batch overlay' do
before do
Macro.destroy_all && (create_list :macro, all)
refresh
page.current_window.resize_to(width, height)
visit '#ticket/view/all_open'
end
context 'with few macros' do
let(:all) { 15 }
context 'when on large screen' do
let(:width) { 1520 }
let(:height) { 1040 }
it_behaves_like 'showing all macros'
it_behaves_like "not adding 'small' class to macro element"
end
context 'when on small screen' do
let(:width) { 1020 }
let(:height) { 1040 }
it_behaves_like 'showing all macros'
it_behaves_like "not adding 'small' class to macro element"
end
end
context 'with many macros' do
let(:all) { 50 }
context 'when on large screen' do
let(:width) { 1520 }
let(:height) { 1040 }
it_behaves_like 'showing some macros', 32
end
context 'when on small screen' do
let(:width) { 1020 }
let(:height) { 1040 }
it_behaves_like 'showing some macros', 30
it_behaves_like "adding 'small' class to macro element"
end
end
end
include_examples 'show macros batch overlay'
end
end
context 'when performing a Bulk action' do
context 'when creating a Note', authenticated_as: :user do
let(:group) { create :group }
let(:user) { create :admin, groups: [group] }
let!(:ticket1) { create(:ticket, state_name: 'open', owner: user, group: group) }
let!(:ticket2) { create(:ticket, state_name: 'open', owner: user, group: group) }
let(:note) { Faker::Lorem.sentence }
it 'adds note to all selected tickets' do
visit 'ticket/view/my_assigned'
within :active_content do
all('.js-checkbox-field', count: 2).each(&:click)
click '.js-confirm'
find('.js-confirm-step textarea').fill_in with: note
click '.js-submit'
end
expect do
wait(10, interval: 0.1).until { [ ticket1.articles.last&.body, ticket2.articles.last&.body ] == [note, note] }
end.not_to raise_error
end
end
# https://github.com/zammad/zammad/issues/3568
# We need a manual ticket creation to test the correct behaviour of the bulk functionality, because of some
# leftovers after the creation in the the javascript assets store.
context 'when performed a manual Ticket creation', authenticated_as: :agent do
let(:customer) { create(:customer) }
let(:group) { Group.find_by(name: 'Users') }
let(:agent) { create(:agent, groups: [group]) }
let!(:template) { create(:template, :dummy_data, group: group, owner: agent, customer: customer) }
before do
visit 'ticket/create'
within(:active_content) do
use_template(template)
click('.js-submit')
find('.ticket-article-item')
end
end
it 'check that no duplicated article was created after usage of bulk action' do
click('.menu-item[href="#ticket/view"]')
created_ticket_id = Ticket.last.id
within(:active_content) do
click("tr[data-id='#{created_ticket_id}'] .js-checkbox-field")
find('select[name="priority_id"] option[value="1"]').select_option
click('.js-confirm')
click('.js-submit')
await_empty_ajax_queue
# Check if still only one article exists on the ticket.
click("tr[data-id='#{created_ticket_id}'] a")
expect(page).to have_css('.ticket-article-item', count: 1)
end
end
end
end
context 'Setting "ui_table_group_by_show_count"', authenticated_as: :authenticate, db_strategy: :reset do
let!(:ticket1) { create(:ticket, group: Group.find_by(name: 'Users')) }
let!(:ticket2) { create(:ticket, group: Group.find_by(name: 'Users')) }
let!(:ticket3) { create(:ticket, group: Group.find_by(name: 'Users')) }
let!(:ticket4) { create(:ticket, group: Group.find_by(name: 'Users')) }
def authenticate
create :object_manager_attribute_select, name: 'grouptest'
ObjectManager::Attribute.migration_execute
ticket1
ticket2.update(grouptest: 'key_1')
ticket3.update(grouptest: 'key_2')
ticket4.update(grouptest: 'key_1')
Overview.find_by(name: 'Open').update(group_by: 'grouptest')
Setting.set('ui_table_group_by_show_count', true)
true
end
it 'shows correct ticket counts' do
visit 'ticket/view/all_open'
within(:active_content) do
page.find('.js-tableBody td b', text: '(1)')
page.find('.js-tableBody td b', text: 'value_1 (2)')
page.find('.js-tableBody td b', text: 'value_2 (1)')
end
end
end
context 'Customer', authenticated_as: :authenticate do
let(:customer) { create(:customer, :with_org) }
let(:ticket) { create(:ticket, customer: customer) }
def authenticate
ticket
customer
end
it 'does basic view test of tickets' do
visit 'ticket/view/my_tickets'
expect(page).to have_text(ticket.title, wait: 10)
click_on 'My Organization Tickets'
expect(page).to have_text(ticket.title, wait: 10)
end
end
describe 'Grouping' do
context 'when sorted by custom object date', authenticated_as: :authenticate, db_strategy: :reset do
let(:ticket1) { create(:ticket, group: Group.find_by(name: 'Users'), cdate: '2018-01-17') }
let(:ticket2) { create(:ticket, group: Group.find_by(name: 'Users'), cdate: '2018-08-19') }
let(:ticket3) { create(:ticket, group: Group.find_by(name: 'Users'), cdate: '2019-01-19') }
let(:ticket4) { create(:ticket, group: Group.find_by(name: 'Users'), cdate: '2021-08-18') }
def authenticate
create :object_manager_attribute_date, name: 'cdate'
ObjectManager::Attribute.migration_execute
ticket4
ticket3
ticket2
ticket1
Overview.find_by(link: 'all_unassigned').update(group_by: 'cdate')
true
end
it 'does show the date groups sorted' do
visit 'ticket/view/all_unassigned'
text = page.find('.js-tableBody').text(:all)
expect(text.index('01/17/2018') < text.index('08/19/2018')).to eq(true)
expect(text.index('08/19/2018') < text.index('01/19/2019')).to eq(true)
expect(text.index('01/19/2019') < text.index('08/18/2021')).to eq(true)
end
end
end
end