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# Welcome to Zammad
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Zammad is a web based open source helpdesk/customer support system with many
features to manage customer communication via several channels like telephone,
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facebook, twitter, chat and e-mails. It is distributed under version 3 of the
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GNU AFFERO General Public License (GNU AGPLv3).
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Do you receive many e-mails and want to answer them with a team of agents?
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You're going to love Zammad!
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## Status
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- CI: ![ci ](https://github.com/zammad/zammad/workflows/ci/badge.svg )
- Build Docker images: ![build-docker-compose-images ](https://github.com/zammad/zammad/workflows/build-docker-compose-images/badge.svg ) ![build-docker-image ](https://github.com/zammad/zammad/workflows/build-docker-image/badge.svg )
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- Code: [![Code Climate ](https://codeclimate.com/github/zammad/zammad/badges/gpa.svg )](https://codeclimate.com/github/zammad/zammad)
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- Docs: [![Documentation Status ](https://readthedocs.org/projects/zammad/badge/ )](https://docs.zammad.org)
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- Issues: [![Percentage of issues still open ](http://isitmaintained.com/badge/open/zammad/zammad.svg )](https://github.com/zammad/zammad/issues "Percentage of issues still open") [![Average time to resolve an issue ](http://isitmaintained.com/badge/resolution/zammad/zammad.svg )](https://github.com/zammad/zammad/issues?q=is%3Aissue+is%3Aclosed "Average time to resolve an issue")
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- Download DEB/RPM: [![ ](https://img.shields.io/badge/Branch-stable-blue.svg )](https://packager.io/gh/zammad/zammad#stable) [![ ](https://img.shields.io/badge/Branch-develop-lightgrey.svg )](https://packager.io/gh/zammad/zammad#develop)
- Docker multi container image: [![ ](https://img.shields.io/badge/version-stable-blue.svg )](https://hub.docker.com/r/zammad/zammad-docker-compose)
- Docker single container image: [![ ](https://img.shields.io/badge/version-develop-lightgrey.svg )](https://hub.docker.com/r/zammad/zammad/)
- Vagrant: [![ ](https://img.shields.io/badge/version-develop-lightgrey.svg )](https://github.com/zammad/zammad-vagrant)
- License: [![ ](https://img.shields.io/badge/License-AGPL%203.0-brightgreen.svg )](https://github.com/zammad/zammad/blob/develop/LICENSE)
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## Installing & Getting Started
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https://docs.zammad.org
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## Screenshots
https://zammad.org/screenshots
## REST API
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https://docs.zammad.org/en/latest/api/intro.html
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## Contributing
https://zammad.org/participate
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Thanks! ❤️ ❤️ ❤️
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Your Zammad Team