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# Copyright (C) 2012-2022 Zammad Foundation, https://zammad-foundation.org/
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require 'test_helper'
class IntegrationIcingaTest < ActiveSupport :: TestCase
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# according
# https://github.com/Icinga/icinga2/blob/master/etc/icinga2/scripts/mail-service-notification.sh
# http://docs.icinga.org/icinga2/latest/doc/module/icinga2/chapter/monitoring-basics#host-states
# http://docs.icinga.org/icinga2/latest/doc/module/icinga2/chapter/monitoring-basics#service-states
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setup do
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Setting . set ( 'icinga_integration' , true )
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Setting . set ( 'icinga_sender' , 'icinga2@monitoring.example.com' )
end
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test 'base tests' do
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# RBL check
email_raw_string = " To: support@example.com
Subject : [ PROBLEM ] RBL check on apn4711 . dc . example . com is CRITICAL !
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 1 - 1 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga 2 Service Monitoring on apn4711 . dc . example . com ** ** *
= 3 D = 3 D > RBL check on apn4711 . dc . example . com is CRITICAL ! < = 3 D = 3 D
Info : CHECK_RBL CRITICAL - apn4711 . dc . example . com BLACKLISTED on 1 server of =
38 ( ix . dnsbl . example . com ) = 20
When : 2017 - 08 - 06 22 : 18 : 43 + 0200
Service : RBL check ( Display Name : \ " RBL check \" )
Host : apn4711 . dc . example . com ( Display Name : \ " apn4711.dc.example.com \" )
IPv4 : 127 . 0 . 0 . 1 = "
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ticket_0 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_0 . state . name )
assert ( ticket_0 . preferences )
assert ( ticket_0 . preferences [ 'icinga' ] )
assert_equal ( 'apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")' , ticket_0 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)' , ticket_0 . preferences [ 'icinga' ] [ 'info' ] )
assert_equal ( 'RBL check (Display Name: "RBL check")' , ticket_0 . preferences [ 'icinga' ] [ 'service' ] )
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assert_equal ( 'CRITICAL' , ticket_0 . preferences [ 'icinga' ] [ 'state' ] )
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# RBL check II
email_raw_string = " To: support@example.com
Subject : [ PROBLEM ] RBL check on apn4711 . dc . example . com is CRITICAL !
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 1 - 2 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga 2 Service Monitoring on apn4711 . dc . example . com ** ** *
= 3 D = 3 D > RBL check on apn4711 . dc . example . com is CRITICAL ! < = 3 D = 3 D
Info : CHECK_RBL CRITICAL - apn4711 . dc . example . com BLACKLISTED on 1 server of =
38 ( ix . dnsbl . example . com ) = 20
When : 2017 - 08 - 06 22 : 18 : 43 + 0200
Service : RBL check ( Display Name : \ " RBL check \" )
Host : apn4711 . dc . example . com ( Display Name : \ " apn4711.dc.example.com \" )
IPv4 : 127 . 0 . 0 . 1 = "
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ticket_0_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_0_1 . state . name )
assert ( ticket_0_1 . preferences )
assert ( ticket_0_1 . preferences [ 'icinga' ] )
assert_equal ( 'apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")' , ticket_0_1 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)' , ticket_0_1 . preferences [ 'icinga' ] [ 'info' ] )
assert_equal ( 'RBL check (Display Name: "RBL check")' , ticket_0_1 . preferences [ 'icinga' ] [ 'service' ] )
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assert_equal ( 'CRITICAL' , ticket_0_1 . preferences [ 'icinga' ] [ 'state' ] )
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assert_equal ( ticket_0_1 . id , ticket_0 . id )
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email_raw_string = " To: support@example.com
Subject : [ PROBLEM ] RBL check on apn4711 . dc . example . com is OK !
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 1 - 2 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga 2 Service Monitoring on apn4711 . dc . example . com ** ** *
= 3 D = 3 D > RBL check on apn4711 . dc . example . com is OK ! < = 3 D = 3 D
Info : CHECK_RBL OK - apn4711 . dc . example . com BLACKLISTED on 1 server of =
38 ( ix . dnsbl . example . com ) = 20
When : 2017 - 08 - 06 22 : 18 : 43 + 0200
Service : RBL check ( Display Name : \ " RBL check \" )
Host : apn4711 . dc . example . com ( Display Name : \ " apn4711.dc.example.com \" )
IPv4 : 127 . 0 . 0 . 1 = "
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ticket_0_2 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'closed' , ticket_0_2 . state . name )
assert ( ticket_0_2 . preferences )
assert ( ticket_0_2 . preferences [ 'icinga' ] )
assert_equal ( 'apn4711.dc.example.com (Display Name: "apn4711.dc.example.com")' , ticket_0_2 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CHECK_RBL CRITICAL - apn4711.dc.example.com BLACKLISTED on 1 server of 38 (ix.dnsbl.example.com)' , ticket_0_2 . preferences [ 'icinga' ] [ 'info' ] )
assert_equal ( 'RBL check (Display Name: "RBL check")' , ticket_0_2 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'CRITICAL' , ticket_0_2 . preferences [ 'icinga' ] [ 'state' ] )
assert_equal ( ticket_0_2 . id , ticket_0 . id )
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# matching sender - CPU Load/host.internal.loc
email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
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Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 2 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : CPU Load
Host : host . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
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ticket_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_1 . state . name )
assert ( ticket_1 . preferences )
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assert ( ticket_1 . preferences [ 'icinga' ] )
assert_equal ( 'host.internal.loc' , ticket_1 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CPU Load' , ticket_1 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_1 . preferences [ 'icinga' ] [ 'state' ] )
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# matching sender - Disk Usage 123/host.internal.loc
email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - Disk Usage 123 is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
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Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 3 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : Disk Usage 123
Host : host . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
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ticket_2 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_2 . state . name )
assert ( ticket_2 . preferences )
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assert ( ticket_2 . preferences [ 'icinga' ] )
assert_equal ( 'host.internal.loc' , ticket_2 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'Disk Usage 123' , ticket_2 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_2 . preferences [ 'icinga' ] [ 'state' ] )
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assert_not_equal ( ticket_2 . id , ticket_1 . id )
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# matching sender - follow-up - CPU Load/host.internal.loc
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email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
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Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 4 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : CPU Load
Host : host . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
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ticket_1_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_1_1 . state . name )
assert ( ticket_1_1 . preferences )
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assert ( ticket_1_1 . preferences [ 'icinga' ] )
assert_equal ( 'host.internal.loc' , ticket_1_1 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CPU Load' , ticket_1_1 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_1_1 . preferences [ 'icinga' ] [ 'state' ] )
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assert_equal ( ticket_1 . id , ticket_1_1 . id )
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# matching sender - follow-up - recovery - CPU Load/host.internal.loc
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email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
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Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 5 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga ** ** *
Notification Type : RECOVERY
Service : CPU Load
Host : host . internal . loc
Address : = 20
State : OK
Date / Time : 2016 - 01 - 31 10 : 48 : 02 + 0100
Additional Info : OK - load average : 1 . 62 , 1 . 17 , 0 . 49
Comment : [ ] =
"
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ticket_1_2 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( ticket_1 . id , ticket_1_2 . id )
assert_equal ( 'closed' , ticket_1_2 . state . name )
assert ( ticket_1_2 . preferences )
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assert ( ticket_1_2 . preferences [ 'icinga' ] )
assert_equal ( 'host.internal.loc' , ticket_1_2 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CPU Load' , ticket_1_2 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_1_2 . preferences [ 'icinga' ] [ 'state' ] )
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# host down
email_raw_string = " To: support@example.com
Subject : PROBLEM - apn4711 . dc . example . com is DOWN
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 5 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga ** ** *
Notification Type : PROBLEM
Host : apn4711 . dc . example . com
Address : 127 . 0 . 0 . 1
State : DOWN
Date / Time : 2017 - 01 - 14 11 : 33 : 02 + 0100
Additional Info : CRITICAL - Host Unreachable ( 127 . 0 . 0 . 1 )
Comment : [ ] =
"
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ticket_3 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_3 . state . name )
assert ( ticket_3 . preferences )
assert ( ticket_3 . preferences [ 'icinga' ] )
assert_equal ( 'apn4711.dc.example.com' , ticket_3 . preferences [ 'icinga' ] [ 'host' ] )
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assert_nil ( ticket_3 . preferences [ 'icinga' ] [ 'service' ] )
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assert_equal ( 'DOWN' , ticket_3 . preferences [ 'icinga' ] [ 'state' ] )
assert_not_equal ( ticket_3 . id , ticket_1 . id )
# host up
email_raw_string = " To: support@example.com
Subject : RECOVERY - apn4711 . dc . example . com is UP
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 5 @monitoring . znuny . com >
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From : icinga2 @monitoring . example . com ( icinga )
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** ** * Icinga ** ** *
Notification Type : RECOVERY
Host : apn4711 . dc . example . com
Address : 127 . 0 . 0 . 1
State : UP
Date / Time : 2017 - 01 - 14 12 : 07 : 11 + 0100
Additional Info : PING OK - Packet loss = 0 % , RTA = 21 . 37 ms
Comment : [ ] =
"
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ticket_3_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( ticket_3 . id , ticket_3_1 . id )
assert_equal ( 'closed' , ticket_3_1 . state . name )
assert ( ticket_3_1 . preferences )
assert ( ticket_3_1 . preferences [ 'icinga' ] )
assert_equal ( 'apn4711.dc.example.com' , ticket_3 . preferences [ 'icinga' ] [ 'host' ] )
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assert_nil ( ticket_3_1 . preferences [ 'icinga' ] [ 'service' ] )
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assert_equal ( 'DOWN' , ticket_3_1 . preferences [ 'icinga' ] [ 'state' ] )
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# ping down
email_raw_string = " To: support@example.com
Subject : [ PROBLEM ] Ping IPv4 on apn4711 . dc . example . com is WARNING !
From : icinga2 @monitoring . example . com ( icinga )
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** ** * Service Monitoring on monitoring . example . com ** ** *
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Ping IPv4 on apn4711 . dc . example . com is WARNING !
Info : PING WARNING - Packet loss = 3 D 0 % , RTA = 3 D 160 . 57 ms
When : 2017 - 09 - 28 09 : 41 : 03 + 0200
Service : Ping IPv4
Host : apn4711 . dc . example . com
IPv4 : 127 . 0 . 0 . 1 = "
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ticket_4 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_4 . state . name )
assert ( ticket_4 . preferences )
assert ( ticket_4 . preferences [ 'icinga' ] )
assert_equal ( 'apn4711.dc.example.com' , ticket_4 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'Ping IPv4' , ticket_4 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_4 . preferences [ 'icinga' ] [ 'state' ] )
assert_not_equal ( ticket_4 . id , ticket_1 . id )
# ping up
email_raw_string = " To: support@example.com
Subject : [ RECOVERY ] Ping IPv4 on apn4711 . dc . example . com is OK !
From : icinga2 @monitoring . example . com ( icinga )
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** ** * Service Monitoring on monitoring . example . com ** ** *
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Ping IPv4 on apn4711 . dc . example . com is OK !
Info : PING OK - Packet loss = 3 D 0 % , RTA = 3 D 20 . 23 ms
When : 2017 - 09 - 28 11 : 42 : 01 + 0200
Service : Ping IPv4
Host : apn4711 . dc . example . com
IPv4 : 127 . 0 . 0 . 1 = "
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ticket_4_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( ticket_4 . id , ticket_4_1 . id )
assert_equal ( 'closed' , ticket_4_1 . state . name )
assert ( ticket_4_1 . preferences )
assert ( ticket_4_1 . preferences [ 'icinga' ] )
assert_equal ( 'apn4711.dc.example.com' , ticket_4 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'Ping IPv4' , ticket_4 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_4_1 . preferences [ 'icinga' ] [ 'state' ] )
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# host down
email_raw_string = " To: support@example.com
Subject : [ PROBLEM ] Host apn4709 . dc . example . com is DOWN !
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
From : icinga2 @monitoring . example . com ( icinga )
** ** * Host Monitoring on monitoring . example . com ** ** *
apn4709 . dc . example . com is DOWN !
Info : CRITICAL - Plugin timed out
When : 2017 - 09 - 29 14 : 19 : 40 + 0200
Host : apn4709 . dc . example . com
IPv4 : = 09 127 . 0 . 0 . 1 = "
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ticket_5 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_5 . state . name )
assert ( ticket_5 . preferences )
assert ( ticket_5 . preferences [ 'icinga' ] )
assert_equal ( 'apn4709.dc.example.com' , ticket_5 . preferences [ 'icinga' ] [ 'host' ] )
assert_nil ( ticket_5 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'DOWN' , ticket_5 . preferences [ 'icinga' ] [ 'state' ] )
assert_not_equal ( ticket_5 . id , ticket_1 . id )
# host up
email_raw_string = " To: support@example.com
Subject : [ RECOVERY ] Host apn4709 . dc . example . com is UP !
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
From : icinga2 @monitoring . example . com ( icinga )
** ** * Host Monitoring on monitoring . example . com ** ** *
apn4709 . dc . example . com is UP !
Info : PING OK - Packet loss = 3 D 0 % , RTA = 3 D 20 . 20 ms
When : 2017 - 09 - 29 14 : 23 : 36 + 0200
Host : apn4709 . dc . example . com
IPv4 : = 09 127 . 0 . 0 . 1 =
"
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ticket_5_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( ticket_5 . id , ticket_5_1 . id )
assert_equal ( 'closed' , ticket_5_1 . state . name )
assert ( ticket_5_1 . preferences )
assert ( ticket_5_1 . preferences [ 'icinga' ] )
assert_equal ( 'apn4709.dc.example.com' , ticket_5 . preferences [ 'icinga' ] [ 'host' ] )
assert_nil ( ticket_5_1 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'DOWN' , ticket_5_1 . preferences [ 'icinga' ] [ 'state' ] )
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end
test 'not matching sender tests' do
# not matching sender
email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 1 - 0 @monitoring . znuny . com >
From : icinga_not_matching @monitoring . example . com ( icinga )
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** ** * Icinga ** ** *
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Notification Type : PROBLEM
Service : CPU Load
Host : host . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
2019-06-28 11:38:49 +00:00
ticket_p , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2017-09-25 20:58:37 +00:00
assert_equal ( 'new' , ticket_p . state . name )
assert ( ticket_p . preferences )
assert_not ( ticket_p . preferences [ 'icinga' ] )
Setting . set ( 'icinga_sender' , 'regex:icinga2@monitoring.example.com' )
# not matching sender
email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 1 - 0 @monitoring . znuny . com >
From : icinga_not_matching @monitoring . example . com ( icinga )
** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : CPU Load
Host : host . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
2019-06-28 11:38:49 +00:00
ticket_p , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2017-09-25 20:58:37 +00:00
assert_equal ( 'new' , ticket_p . state . name )
assert ( ticket_p . preferences )
assert_not ( ticket_p . preferences [ 'icinga' ] )
# not matching sender
email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 1 - 0 @monitoring . znuny . com >
Return - Path : bob @example . com
** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : CPU Load
Host : host . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
2019-06-28 11:38:49 +00:00
ticket_p , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2017-09-25 20:58:37 +00:00
assert_equal ( 'new' , ticket_p . state . name )
assert ( ticket_p . preferences )
assert_not ( ticket_p . preferences [ 'icinga' ] )
end
test 'matching sender tests' do
2019-08-16 15:39:31 +00:00
# matching sender - follow-up - CPU Load/host.internal.loc
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email_raw_string = " To: support@example.com
Subject : PROBLEM - host . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 4 @monitoring . znuny . com >
From : icinga2 @monitoring . example . com ( icinga )
** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : CPU Load
Host : host . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
2019-06-28 11:38:49 +00:00
ticket_1_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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assert_equal ( 'new' , ticket_1_1 . state . name )
assert ( ticket_1_1 . preferences )
assert ( ticket_1_1 . preferences [ 'icinga' ] )
assert_equal ( 'host.internal.loc' , ticket_1_1 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CPU Load' , ticket_1_1 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_1_1 . preferences [ 'icinga' ] [ 'state' ] )
Setting . set ( 'icinga_sender' , 'regex:icinga2@monitoring.example.com' )
# matching sender I
email_raw_string = " To: support@example.com
Subject : PROBLEM - host1 . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 4 @monitoring . znuny . com >
From : icinga2 @monitoring . example . com ( icinga )
** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : CPU Load
Host : host1 . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
2019-06-28 11:38:49 +00:00
ticket_1_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2017-09-25 20:58:37 +00:00
assert_equal ( 'new' , ticket_1_1 . state . name )
assert ( ticket_1_1 . preferences )
assert ( ticket_1_1 . preferences [ 'icinga' ] )
assert_equal ( 'host1.internal.loc' , ticket_1_1 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CPU Load' , ticket_1_1 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_1_1 . preferences [ 'icinga' ] [ 'state' ] )
# matching sender I
Setting . set ( 'icinga_sender' , 'regex:(icinga2|abc123)@monitoring.example.com' )
email_raw_string = " To: support@example.com
Subject : PROBLEM - host2 . internal . loc - CPU Load is WARNING
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 4 @monitoring . znuny . com >
From : icinga2 @monitoring . example . com ( icinga )
** ** * Icinga ** ** *
Notification Type : PROBLEM
Service : CPU Load
Host : host2 . internal . loc
Address : = 20
State : WARNING
Date / Time : 2016 - 01 - 31 10 : 46 : 20 + 0100
Additional Info : WARNING - load average : 3 . 44 , 0 . 99 , 0 . 35
Comment : [ ] =
"
2019-06-28 11:38:49 +00:00
ticket_1_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2017-09-25 20:58:37 +00:00
assert_equal ( 'new' , ticket_1_1 . state . name )
assert ( ticket_1_1 . preferences )
assert ( ticket_1_1 . preferences [ 'icinga' ] )
assert_equal ( 'host2.internal.loc' , ticket_1_1 . preferences [ 'icinga' ] [ 'host' ] )
assert_equal ( 'CPU Load' , ticket_1_1 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'WARNING' , ticket_1_1 . preferences [ 'icinga' ] [ 'state' ] )
end
test 'recover without problem tests' do
# host up without problem
email_raw_string = " To: support@example.com
Subject : RECOVERY - apn4711 . dc . example . com is UP
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20160131094621 . 29 ECD400F29C - icinga - 5 @monitoring . znuny . com >
From : icinga2 @monitoring . example . com ( icinga )
** ** * Icinga ** ** *
Notification Type : RECOVERY
Host : apn4711 . dc . example . com
Address : 127 . 0 . 0 . 1
State : UP
Date / Time : 2017 - 01 - 14 12 : 07 : 11 + 0100
Additional Info : PING OK - Packet loss = 0 % , RTA = 21 . 37 ms
Comment : [ ] =
"
2019-06-28 11:38:49 +00:00
ticket_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
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ticket_count = Ticket . count
assert_not ( ticket_1 )
assert_equal ( ticket_count , Ticket . count )
2016-04-12 11:44:28 +00:00
end
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test 'icinga email autoclose' do
Setting . set ( 'icinga_sender' , 'zaihan@example.com' )
email_raw_string = ' Return - Path : < support @example . com >
Received : from 0474741 8 efb9 ( [ 175 . 137 . 28 . 47 ] )
by smtp . example . com with ESMTPSA id r14sm6448824pfa . 163 . 2018 . 04 . 03 . 10 . 10 . 59
for < support @example . com >
( version = TLS1_2 cipher = ECDHE - RSA - AES128 - GCM - SHA256 bits = 128 / 128 ) ;
Tue , 03 Apr 2018 10 : 11 : 00 - 0700 ( PDT )
From : " zaihan@example.com " < zaihan @example . com >
X - Google - Original - From : " zaihan@example.com " < zaihan @example . com >
Message - ID : < 301139 . 467253478 - sendEmail @ 0474741 8 efb9 >
To : " support@example.com " < support @example . com >
Subject : PROBLEM - Awesell - is DOWN
Date : Tue , 3 Apr 2018 17 : 11 : 04 + 0000
X - Mailer : sendEmail - 1 . 56
MIME - Version : 1 . 0
Content - Type : multipart / related ; boundary = " ----MIME delimiter for sendEmail-587258.191387267 "
This is a multi - part message in MIME format . To properly display this message you need a MIME - Version 1 . 0 compliant Email program .
- - - - - - MIME delimiter for sendEmail - 587258 . 191387267
Content - Type : text / plain ;
charset = " iso-8859-1 "
Content - Transfer - Encoding : 7 bit
** ** * Host Monitoring on 0474741 8 efb9 ** ** *
Awesell is DOWN !
Info : PING CRITICAL - Packet loss = 100 %
When : 2018 - 04 - 03 17 : 11 : 04 + 0000
Host : Awesell
IPv4 : 192 . 168 . 1 . 8
- - - - - - MIME delimiter for sendEmail - 587258 . 191387267 - - '
2019-06-28 11:38:49 +00:00
ticket_0 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2018-04-11 16:44:04 +00:00
assert_equal ( 'new' , ticket_0 . state . name )
assert ( ticket_0 . preferences )
assert ( ticket_0 . preferences [ 'icinga' ] )
assert_equal ( 'DOWN' , ticket_0 . preferences [ 'icinga' ] [ 'state' ] )
email_raw_string = ' Return - Path : < support @example . com >
Received : from 0474741 8 efb9 ( [ 175 . 137 . 28 . 47 ] )
by smtp . example . com with ESMTPSA id b73sm6127782pga . 62 . 2018 . 04 . 03 . 10 . 31 . 00
for < support @example . com >
( version = TLS1_2 cipher = ECDHE - RSA - AES128 - GCM - SHA256 bits = 128 / 128 ) ;
Tue , 03 Apr 2018 10 : 31 : 01 - 0700 ( PDT )
From : " zaihan@example.com " < zaihan @example . com >
X - Google - Original - From : " zaihan@example.com " < zaihan @example . com >
Message - ID : < 601339 . 882795827 - sendEmail @ 0474741 8 efb9 >
To : " support@example.com " < support @example . com >
Subject : RECOVERY - Awesell - is UP
Date : Tue , 3 Apr 2018 17 : 31 : 05 + 0000
X - Mailer : sendEmail - 1 . 56
MIME - Version : 1 . 0
Content - Type : multipart / related ; boundary = " ----MIME delimiter for sendEmail-322998.239033954 "
This is a multi - part message in MIME format . To properly display this message you need a MIME - Version 1 . 0 compliant Email program .
- - - - - - MIME delimiter for sendEmail - 322998 . 239033954
Content - Type : text / plain ;
charset = " iso-8859-1 "
Content - Transfer - Encoding : 7 bit
** ** * Host Monitoring on 0474741 8 efb9 ** ** *
Awesell is UP !
Info : PING OK - Packet loss = 68 % , RTA = 0 . 59 ms
When : 2018 - 04 - 03 17 : 31 : 05 + 0000
Host : Awesell
IPv4 : 192 . 168 . 1 . 8
- - - - - - MIME delimiter for sendEmail - 322998 . 239033954 - -
'
2019-06-28 11:38:49 +00:00
ticket_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2018-04-11 16:44:04 +00:00
assert_equal ( 'closed' , ticket_1 . state . name )
assert ( ticket_1 . preferences )
assert ( ticket_1 . preferences [ 'icinga' ] )
assert_equal ( 'DOWN' , ticket_1 . preferences [ 'icinga' ] [ 'state' ] )
2018-08-21 06:03:51 +00:00
end
test 'match also values without new line at the end of a line' do
email_raw_string = ' Return - Path : < icinga2 @monitoring . example . com >
Date : Tue , 21 Aug 2018 03 : 05 : 01 + 0200
To : hostmaster @example . com
Subject : [ PROBLEM ] OS Updates ( yum ) on host . example . com is CRITICAL !
User - Agent : Heirloom mailx 12 . 5 7 / 5 / 10
MIME - Version : 1 . 0
Content - Type : text / plain ; charset = us - ascii
Content - Transfer - Encoding : quoted - printable
Message - Id : < 20180821010501 . 4 A182846DBA @monitoring . example . com >
From : icinga2 @monitoring . example . com ( icinga )
** ** * Service Monitoring on monitoring . example . com ** ** *
OS Updates ( yum ) on host . example . com is CRITICAL !
Info : CHECK_UPDATES CRITICAL - 12 non - critical updates available = 20
audit - libs . x86_64
dracut . x86_64
initscripts . x86_64
kpartx . x86_64
libblkid . x86_64
libmount . x86_64
libuuid . x86_64
mariadb - libs . x86_64
systemd . x86_64
systemd - libs . x86_64
systemd - sysv . x86_64
util - linux . x86_64
When : 2018 - 08 - 21 03 : 05 : 01 + 0200
Service : OS Updates ( yum )
Host : host . example . com '
2019-06-28 11:38:49 +00:00
ticket_1 , _article_p , _user_p , _mail = Channel :: EmailParser . new . process ( { } , email_raw_string )
2018-08-21 06:03:51 +00:00
assert_equal ( 'new' , ticket_1 . state . name )
assert ( ticket_1 . preferences )
assert ( ticket_1 . preferences [ 'icinga' ] )
assert_equal ( 'CRITICAL' , ticket_1 . preferences [ 'icinga' ] [ 'state' ] )
assert_equal ( 'CHECK_UPDATES CRITICAL - 12 non-critical updates available' , ticket_1 . preferences [ 'icinga' ] [ 'info' ] )
assert_equal ( 'OS Updates (yum)' , ticket_1 . preferences [ 'icinga' ] [ 'service' ] )
assert_equal ( 'host.example.com' , ticket_1 . preferences [ 'icinga' ] [ 'host' ] )
2018-04-11 16:44:04 +00:00
end
2016-04-12 11:44:28 +00:00
end
