133 lines
5 KiB
Ruby
133 lines
5 KiB
Ruby
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require 'rails_helper'
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RSpec.describe 'Ticket zoom', type: :system do
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describe 'owner auto-assignment' do
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let!(:ticket) { create(:ticket, group: Group.find_by(name: 'Users'), state: Ticket::State.find_by(name: 'new')) }
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let!(:session_user) { User.find_by(login: 'master@example.com') }
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context 'for agent disabled' do
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before do
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Setting.set('ticket_auto_assignment', false)
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Setting.set('ticket_auto_assignment_selector', { condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:work_on).pluck(:id) } } })
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Setting.set('ticket_auto_assignment_user_ids_ignore', [])
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end
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it 'do not assign ticket to current session user' do
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refresh
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visit "#ticket/zoom/#{ticket.id}"
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within(:active_content) do
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expect(page).to have_css('select[name=owner_id]')
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expect(page).to have_select('owner_id',
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selected: '-',
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options: ['-', 'Agent 1 Test', 'Test Master Agent'])
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end
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end
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end
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context 'for agent enabled' do
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before do
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Setting.set('ticket_auto_assignment', true)
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Setting.set('ticket_auto_assignment_selector', { condition: { 'ticket.state_id' => { operator: 'is', value: Ticket::State.by_category(:work_on).pluck(:id) } } })
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end
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context 'with empty "ticket_auto_assignment_user_ids_ignore"' do
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it 'assigns ticket to current session user' do
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refresh
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visit "#ticket/zoom/#{ticket.id}"
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within(:active_content) do
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expect(page).to have_css('.content.active select[name=owner_id]')
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expect(page).to have_select('owner_id',
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selected: session_user.fullname,
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options: ['-', 'Agent 1 Test', 'Test Master Agent'])
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end
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end
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end
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context 'with "ticket_auto_assignment_user_ids_ignore" (as integer)' do
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it 'assigns ticket not to current session user' do
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Setting.set('ticket_auto_assignment_user_ids_ignore', session_user.id)
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refresh
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visit "#ticket/zoom/#{ticket.id}"
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within(:active_content) do
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expect(page).to have_css('select[name=owner_id]')
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expect(page).to have_select('owner_id',
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selected: '-',
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options: ['-', 'Agent 1 Test', 'Test Master Agent'])
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end
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end
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end
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context 'with "ticket_auto_assignment_user_ids_ignore" (as string)' do
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it 'assigns ticket not to current session user' do
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Setting.set('ticket_auto_assignment_user_ids_ignore', session_user.id.to_s)
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refresh
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visit "#ticket/zoom/#{ticket.id}"
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within(:active_content) do
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expect(page).to have_css('select[name=owner_id]')
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expect(page).to have_select('owner_id',
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selected: '-',
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options: ['-', 'Agent 1 Test', 'Test Master Agent'])
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end
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end
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end
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context 'with "ticket_auto_assignment_user_ids_ignore" (as [integer])' do
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it 'assigns ticket not to current session user' do
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Setting.set('ticket_auto_assignment_user_ids_ignore', [session_user.id])
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refresh
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visit "#ticket/zoom/#{ticket.id}"
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within(:active_content) do
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expect(page).to have_css('select[name=owner_id]')
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expect(page).to have_select('owner_id',
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selected: '-',
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options: ['-', 'Agent 1 Test', 'Test Master Agent'])
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end
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end
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end
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context 'with "ticket_auto_assignment_user_ids_ignore" (as [string])' do
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it 'assigns ticket not to current session user' do
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Setting.set('ticket_auto_assignment_user_ids_ignore', [session_user.id.to_s])
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refresh
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visit "#ticket/zoom/#{ticket.id}"
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within(:active_content) do
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expect(page).to have_css('select[name=owner_id]')
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expect(page).to have_select('owner_id',
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selected: '-',
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options: ['-', 'Agent 1 Test', 'Test Master Agent'])
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end
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end
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end
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context 'with "ticket_auto_assignment_user_ids_ignore" and other user ids' do
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it 'assigns ticket to current session user' do
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Setting.set('ticket_auto_assignment_user_ids_ignore', [99_999, 999_999])
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refresh
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visit "#ticket/zoom/#{ticket.id}"
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within(:active_content) do
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expect(page).to have_css('select[name=owner_id]')
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expect(page).to have_select('owner_id',
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selected: session_user.fullname,
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options: ['-', 'Agent 1 Test', 'Test Master Agent'])
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end
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end
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end
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end
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end
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end
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