trabajo-afectivo/lib/import/otrs/history/new_ticket.rb

module Import
  module OTRS
    class History
      class NewTicket < Import::OTRS::History
        def init_callback(history)
          @history_attributes = {
            id:             history['HistoryID'],
            o_id:           history['TicketID'],
            history_type:   'created',
            history_object: 'Ticket',
            created_at:     history['CreateTime'],
            created_by_id:  history['CreateBy']
          }
        end
      end
    end
  end
end