trabajo-afectivo/lib/sessions/event/chat_session_close.rb

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class Sessions::Event::ChatSessionClose < Sessions::Event::ChatBase
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=begin
a agent or customer is closing the chat session
payload
{
event: 'chat_session_close',
data: {},
}
return is sent as message back to peer
=end
def run
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return super if super
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return if !check_chat_session_exists
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realname = 'Anonymous'
# if it is a agent session, use the realname if the agent for close message
chat_session = current_chat_session
if @session && @session['id'] && chat_session.user_id
agent_user = chat_session.agent_user
if agent_user[:name]
realname = agent_user[:name]
end
end
# check count of participents
participents_count = 0
if chat_session.preferences[:participents]
participents_count = chat_session.preferences[:participents].count
end
# notify about "closing"
if participents_count < 2 || (@session && chat_session.user_id == @session['id'])
message = {
event: 'chat_session_closed',
data: {
session_id: chat_session.session_id,
realname: realname,
},
}
# close session if host is closing it
chat_session.state = 'closed'
chat_session.save
# set state update to all agents
Chat.broadcast_agent_state_update([chat_session.chat_id])
# send position update to other waiting sessions
Chat.broadcast_customer_state_update(chat_session.chat_id)
# notify about "leaving"
else
message = {
event: 'chat_session_left',
data: {
session_id: chat_session.session_id,
realname: realname,
},
}
end
chat_session.send_to_recipients(message, @client_id)
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# notifiy participients
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{
event: 'chat_status_close',
data: {
state: 'ok',
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session_id: chat_session.session_id,
},
}
end
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end