2015-10-20 08:48:43 +00:00
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# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
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2015-10-29 15:19:31 +00:00
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require 'tempfile'
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2015-10-20 08:48:43 +00:00
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class ReportsController < ApplicationController
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2016-08-12 16:39:09 +00:00
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before_action { authentication_check(permission: 'report') }
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2015-10-20 08:48:43 +00:00
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# GET /api/reports/config
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2015-10-29 15:19:31 +00:00
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def reporting_config
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2015-10-20 08:48:43 +00:00
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render json: {
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config: Report.config,
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profiles: Report::Profile.list,
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}
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end
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# GET /api/reports/generate
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def generate
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2015-10-29 02:33:36 +00:00
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get_params = params_all
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return if !get_params
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result = {}
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2016-06-30 20:04:48 +00:00
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get_params[:metric][:backend].each { |backend|
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2015-10-29 02:33:36 +00:00
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condition = get_params[:profile].condition
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if backend[:condition]
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backend[:condition].merge(condition)
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else
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backend[:condition] = condition
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end
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next if !backend[:adapter]
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result[backend[:name]] = backend[:adapter].aggs(
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range_start: get_params[:start],
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range_end: get_params[:stop],
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interval: get_params[:range],
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selector: backend[:condition],
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params: backend[:params],
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)
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}
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#created = aggs(start, stop, range, 'created_at', profile.condition)
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2016-09-14 07:15:30 +00:00
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#closed = aggs(start, stop, range, 'close_at', profile.condition)
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2015-10-29 02:33:36 +00:00
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#first_solution =
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#reopend = backend(start, stop, range, Report::TicketReopened, profile.condition)
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# add backlog
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#backlogs = []
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#position = -1
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#created.each {|_not_used|
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# position += 1
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# diff = created[position][1] - closed[position][1]
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# backlog = [position+1, diff]
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# backlogs.push backlog
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#}
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2015-10-20 08:48:43 +00:00
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render json: {
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data: result
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2015-10-20 08:48:43 +00:00
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}
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end
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# GET /api/reports/sets
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def sets
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2015-10-29 02:33:36 +00:00
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get_params = params_all
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return if !get_params
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if !params[:downloadBackendSelected]
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render json: {
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error: 'No such downloadBackendSelected param',
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}, status: :unprocessable_entity
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return
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end
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# get data
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result = {}
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get_params[:metric][:backend].each { |backend|
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2015-10-29 02:33:36 +00:00
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next if params[:downloadBackendSelected] != backend[:name]
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condition = get_params[:profile].condition
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if backend[:condition]
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backend[:condition].merge(condition)
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else
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backend[:condition] = condition
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end
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next if !backend[:adapter]
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result = backend[:adapter].items(
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range_start: get_params[:start],
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range_end: get_params[:stop],
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interval: get_params[:range],
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selector: backend[:condition],
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params: backend[:params],
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2015-10-29 18:20:22 +00:00
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sheet: params[:sheet],
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)
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2015-10-29 15:19:31 +00:00
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# generate sheet
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next if !params[:sheet]
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content = sheet(get_params[:profile], backend[:display], result)
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send_data(
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content,
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filename: "tickets-#{get_params[:profile].name}-#{backend[:display]}.xls",
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type: 'application/vnd.ms-excel',
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disposition: 'attachment'
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)
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}
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return if params[:sheet]
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2015-10-29 02:33:36 +00:00
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render json: result
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end
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def params_all
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profile = nil
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if !params[:profiles] && !params[:profile_id]
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raise Exceptions::UnprocessableEntity, 'No such profiles param'
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end
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2015-10-29 15:19:31 +00:00
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if params[:profile_id]
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profile = Report::Profile.find(params[:profile_id])
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else
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params[:profiles].each { |profile_id, active|
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next if !active
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profile = Report::Profile.find(profile_id)
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}
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end
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if !profile
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raise Exceptions::UnprocessableEntity, 'No such active profile'
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end
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2015-10-29 15:19:31 +00:00
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local_config = Report.config
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if !local_config || !local_config[:metric] || !local_config[:metric][params[:metric].to_sym]
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raise Exceptions::UnprocessableEntity, "No such metric #{params[:metric]}"
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end
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metric = local_config[:metric][params[:metric].to_sym]
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2015-10-20 08:48:43 +00:00
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#{"metric"=>"count", "year"=>2015, "month"=>10, "week"=>43, "day"=>20, "timeSlot"=>"year", "report"=>{"metric"=>"count", "year"=>2015, "month"=>10, "week"=>43, "day"=>20, "timeSlot"=>"year"}}
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if params[:timeRange] == 'realtime'
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start = (Time.zone.now - 60.minutes).iso8601
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stop = Time.zone.now.iso8601
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range = 'minute'
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elsif params[:timeRange] == 'day'
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date = Date.parse("#{params[:year]}-#{params[:month]}-#{params[:day]}").to_s
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start = "#{date}T00:00:00Z"
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stop = "#{date}T23:59:59Z"
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range = 'hour'
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elsif params[:timeRange] == 'week'
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start = Date.commercial(params[:year], params[:week]).iso8601
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stop = Date.parse(start).end_of_week
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range = 'week'
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2015-10-20 08:48:43 +00:00
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elsif params[:timeRange] == 'month'
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start = Date.parse("#{params[:year]}-#{params[:month]}-01}").iso8601
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stop = Date.parse(start).end_of_month
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range = 'day'
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2015-10-20 08:48:43 +00:00
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else
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start = "#{params[:year]}-01-01"
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stop_date = Date.parse(start).end_of_month
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stop = "#{stop_date.year}-#{stop_date.month}-#{stop_date.day}"
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range = 'month'
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end
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{
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profile: profile,
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metric: metric,
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config: local_config,
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2015-10-29 02:33:36 +00:00
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start: start,
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stop: stop,
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range: range,
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2015-10-20 08:48:43 +00:00
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}
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end
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2015-10-29 15:19:31 +00:00
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def sheet(profile, title, result)
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# Create a new Excel workbook
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temp_file = Tempfile.new('time_tracking.xls')
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workbook = WriteExcel.new(temp_file)
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# Add a worksheet
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worksheet = workbook.add_worksheet
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worksheet.set_column(0, 0, 10)
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worksheet.set_column(1, 1, 34)
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worksheet.set_column(2, 2, 10)
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worksheet.set_column(3, 3, 10)
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worksheet.set_column(4, 7, 20)
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# Add and define a format
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format = workbook.add_format # Add a format
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format.set_bold
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format.set_size(14)
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format.set_color('black')
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worksheet.set_row(0, 0, 6)
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# Write a formatted and unformatted string, row and column notation.
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worksheet.write(0, 0, "Tickets: #{profile.name} (#{title})", format)
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format_header = workbook.add_format # Add a format
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format_header.set_italic
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format_header.set_bg_color('gray')
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format_header.set_color('white')
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worksheet.write(2, 0, '#', format_header )
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worksheet.write(2, 1, 'Title', format_header )
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worksheet.write(2, 2, 'State', format_header )
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worksheet.write(2, 3, 'Priority', format_header )
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worksheet.write(2, 4, 'Customer', format_header )
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worksheet.write(2, 5, 'Created at', format_header )
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worksheet.write(2, 6, 'Updated at', format_header )
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worksheet.write(2, 7, 'Closed at', format_header )
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row = 2
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result[:ticket_ids].each { |ticket_id|
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ticket = Ticket.lookup(id: ticket_id)
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row += 1
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worksheet.write(row, 0, ticket.number )
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worksheet.write(row, 1, ticket.title)
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worksheet.write(row, 2, ticket.state.name)
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worksheet.write(row, 3, ticket.priority.name)
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worksheet.write(row, 4, ticket.customer.fullname)
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worksheet.write(row, 5, ticket.created_at)
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worksheet.write(row, 6, ticket.updated_at)
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2016-09-14 07:15:30 +00:00
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worksheet.write(row, 7, ticket.close_at)
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}
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workbook.close
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# read file again
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file = File.new(temp_file, 'r')
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contents = file.read
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file.close
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contents
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end
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2015-10-20 08:48:43 +00:00
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end
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