trabajo-afectivo/db/seeds/macros.rb

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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
Macro.create_if_not_exists(
name: __('Close & Tag as Spam'),
perform: {
'ticket.state_id' => {
value: Ticket::State.by_category(:closed).first.id,
},
'ticket.tags' => {
operator: 'add',
value: 'spam',
},
'ticket.owner_id' => {
pre_condition: 'current_user.id',
value: '',
},
},
ux_flow_next_up: 'next_task',
note: __('example macro'),
active: true,
)