42 lines
963 B
Ruby
42 lines
963 B
Ruby
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# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
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class Stats::TicketLoadMeasure
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def self.generate(user)
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# owned tickets
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count = Ticket.where(owner_id: user.id).count
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# get total open
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total = Ticket.where(group_id: user.groups.map(&:id), state_id: Ticket::State.by_category('open').map(&:id) ).count
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average = '-'
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state = 'good'
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# if in_process_precent > 80
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# state = 'supergood'
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# elsif in_process_precent > 60
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# state = 'good'
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# elsif in_process_precent > 40
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# state = 'ok'
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# elsif in_process_precent > 20
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# state = 'bad'
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# elsif in_process_precent > 5
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# state = 'superbad'
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# end
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if count > total
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total = count
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end
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load_measure_precent = (count * 1000) / ((total * 1000) / 100)
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{
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average: average,
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percent: load_measure_precent,
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state: state,
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own: count,
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total: total,
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}
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end
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end
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