trabajo-afectivo/test/browser/agent_ticket_actions_level1_test.rb

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# encoding: utf-8
require 'browser_test_helper'
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class AgentTicketActionLevel1Test < TestCase
def test_agent_ticket_merge_closed_tab
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# merge ticket with closed tab
@browser = browser_instance
login(
username: 'agent1@example.com',
password: 'test',
url: browser_url,
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)
tasks_close_all()
# create new ticket
ticket1 = ticket_create(
data: {
customer: 'nico',
group: 'Users',
title: 'some subject 123äöü - with closed tab',
body: 'some body 123äöü - with closed tab',
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},
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)
sleep 1
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# update ticket
ticket_update(
data: {
body: 'some body 1234 äöüß - with closed tab',
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},
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)
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tasks_close_all()
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# create second ticket to merge
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ticket_create(
data: {
customer: 'nico',
group: 'Users',
title: 'test to merge - with closed tab',
body: 'some body 123äöü 222 - test to merge - with closed tab',
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},
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)
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ticket_update(
data: {
body: 'some body 1234 äöüß 333 - with closed tab',
},
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)
# check if task is shown
match(
css: '.tasks',
value: 'test to merge - with closed tab',
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)
# merge tickets
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click( css: '.active div[data-tab="ticket"] .js-actions .icon-arrow-down' )
click( css: '.active div[data-tab="ticket"] .js-actions a[data-type="ticket-merge"]' )
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watch_for(
css: '.modal',
value: 'merge',
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)
set(
css: '.modal input[name="master_ticket_number"]',
value: ticket1[:number],
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)
click( css: '.modal button[type="submit"]' )
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# check if merged to ticket is shown now
watch_for(
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css: '.active .ticketZoom-header .ticket-number',
value: ticket1[:number],
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)
watch_for(
css: '.active .ticket-article',
value: 'test to merge - with closed tab',
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)
# check if task is now gone
match_not(
css: '.tasks',
value: 'test to merge',
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)
match(
css: '.tasks',
value: 'some subject 123äöü - with closed tab',
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)
# close task/cleanup
tasks_close_all()
# merge ticket with open tabs
ticket3 = ticket_create(
data: {
customer: 'nico',
group: 'Users',
title: 'some subject 123äöü - with open tab',
body: 'some body 123äöü - with open tab',
},
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)
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ticket_create(
data: {
customer: 'nico',
group: 'Users',
title: 'test to merge - with open tab',
body: 'some body 123äöü 222 - test to merge - with open tab',
},
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)
# merge tickets
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click( css: '.active div[data-tab="ticket"] .js-actions .icon-arrow-down' )
click( css: '.active div[data-tab="ticket"] .js-actions a[data-type="ticket-merge"]' )
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watch_for(
css: '.modal',
value: 'merge',
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)
set(
css: '.modal input[name="master_ticket_number"]',
value: ticket3[:number],
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)
click( css: '.modal button[type="submit"]' )
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# check if merged to ticket is shown now
watch_for(
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css: '.active .ticketZoom-header .ticket-number',
value: ticket3[:number],
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)
watch_for(
css: '.active .ticket-article',
value: 'test to merge - with open tab',
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)
# check if task is now gone
match_not(
css: '.tasks',
value: 'test to merge',
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)
match(
css: '.tasks',
value: 'some subject 123äöü - with open tab',
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)
end
end