2013-04-23 18:36:09 +00:00
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# encoding: utf-8
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require 'browser_test_helper'
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2013-06-18 21:36:07 +00:00
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class AgentTicketActionLevel1Test < TestCase
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2015-01-28 22:47:05 +00:00
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def test_agent_ticket_merge_closed_tab
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2013-07-25 09:11:20 +00:00
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2015-02-23 15:35:48 +00:00
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# merge ticket with closed tab
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@browser = browser_instance
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login(
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2015-04-27 13:42:53 +00:00
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username: 'agent1@example.com',
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password: 'test',
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url: browser_url,
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2015-02-23 15:35:48 +00:00
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)
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tasks_close_all()
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# create new ticket
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ticket1 = ticket_create(
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2015-04-27 13:42:53 +00:00
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data: {
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customer: 'nico',
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group: 'Users',
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title: 'some subject 123äöü - with closed tab',
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body: 'some body 123äöü - with closed tab',
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2013-04-23 18:36:09 +00:00
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},
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2015-02-23 15:35:48 +00:00
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)
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sleep 1
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2013-04-23 18:36:09 +00:00
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2015-02-23 15:35:48 +00:00
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# update ticket
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ticket_update(
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2015-04-27 13:42:53 +00:00
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data: {
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body: 'some body 1234 äöüß - with closed tab',
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2013-04-23 18:36:09 +00:00
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},
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2015-02-23 15:35:48 +00:00
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)
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2013-04-23 18:36:09 +00:00
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2015-02-23 15:35:48 +00:00
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tasks_close_all()
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2013-05-31 23:52:15 +00:00
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2015-02-23 15:35:48 +00:00
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# create second ticket to merge
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2015-04-27 19:56:07 +00:00
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ticket_create(
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2015-04-27 13:42:53 +00:00
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data: {
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customer: 'nico',
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group: 'Users',
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title: 'test to merge - with closed tab',
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body: 'some body 123äöü 222 - test to merge - with closed tab',
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2013-04-23 18:36:09 +00:00
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},
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2015-02-23 15:35:48 +00:00
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)
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2015-01-28 22:47:05 +00:00
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2015-02-23 15:35:48 +00:00
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ticket_update(
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2015-04-27 13:42:53 +00:00
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data: {
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body: 'some body 1234 äöüß 333 - with closed tab',
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2015-01-28 22:47:05 +00:00
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},
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2015-02-23 15:35:48 +00:00
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)
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# check if task is shown
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match(
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2015-04-27 13:42:53 +00:00
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css: '.tasks',
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value: 'test to merge - with closed tab',
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2015-02-23 15:35:48 +00:00
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)
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# merge tickets
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2015-05-31 22:47:53 +00:00
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click( css: '.active div[data-tab="ticket"] .js-actions .icon-arrow-down' )
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2015-04-27 13:42:53 +00:00
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click( css: '.active div[data-tab="ticket"] .js-actions a[data-type="ticket-merge"]' )
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2015-02-23 15:35:48 +00:00
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watch_for(
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2015-04-27 13:42:53 +00:00
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css: '.modal',
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value: 'merge',
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2015-02-23 15:35:48 +00:00
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)
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set(
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2015-04-27 13:42:53 +00:00
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css: '.modal input[name="master_ticket_number"]',
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value: ticket1[:number],
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2015-02-23 15:35:48 +00:00
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)
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2015-04-27 13:42:53 +00:00
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click( css: '.modal button[type="submit"]' )
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2015-02-23 15:35:48 +00:00
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# check if merged to ticket is shown now
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watch_for(
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2015-06-02 18:23:02 +00:00
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css: '.active .ticketZoom-header .ticket-number',
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2015-04-27 13:42:53 +00:00
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value: ticket1[:number],
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2015-02-23 15:35:48 +00:00
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)
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watch_for(
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2015-04-27 13:42:53 +00:00
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css: '.active .ticket-article',
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value: 'test to merge - with closed tab',
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2015-02-23 15:35:48 +00:00
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)
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# check if task is now gone
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match_not(
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2015-04-27 13:42:53 +00:00
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css: '.tasks',
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value: 'test to merge',
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2015-02-23 15:35:48 +00:00
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)
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match(
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2015-04-27 13:42:53 +00:00
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css: '.tasks',
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value: 'some subject 123äöü - with closed tab',
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2015-02-23 15:35:48 +00:00
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)
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# close task/cleanup
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tasks_close_all()
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# merge ticket with open tabs
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ticket3 = ticket_create(
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2015-04-27 13:42:53 +00:00
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data: {
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customer: 'nico',
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group: 'Users',
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title: 'some subject 123äöü - with open tab',
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body: 'some body 123äöü - with open tab',
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2015-01-28 22:47:05 +00:00
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},
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2015-02-23 15:35:48 +00:00
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)
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2015-04-27 19:56:07 +00:00
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ticket_create(
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2015-04-27 13:42:53 +00:00
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data: {
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customer: 'nico',
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group: 'Users',
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title: 'test to merge - with open tab',
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body: 'some body 123äöü 222 - test to merge - with open tab',
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2015-01-28 22:47:05 +00:00
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},
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2015-02-23 15:35:48 +00:00
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)
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# merge tickets
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2015-05-31 22:47:53 +00:00
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click( css: '.active div[data-tab="ticket"] .js-actions .icon-arrow-down' )
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2015-04-27 13:42:53 +00:00
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click( css: '.active div[data-tab="ticket"] .js-actions a[data-type="ticket-merge"]' )
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2015-02-23 15:35:48 +00:00
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watch_for(
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2015-04-27 13:42:53 +00:00
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css: '.modal',
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value: 'merge',
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2015-02-23 15:35:48 +00:00
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)
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set(
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2015-04-27 13:42:53 +00:00
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css: '.modal input[name="master_ticket_number"]',
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value: ticket3[:number],
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2015-02-23 15:35:48 +00:00
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)
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2015-04-27 13:42:53 +00:00
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click( css: '.modal button[type="submit"]' )
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2015-02-23 15:35:48 +00:00
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# check if merged to ticket is shown now
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watch_for(
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2015-06-02 18:23:02 +00:00
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css: '.active .ticketZoom-header .ticket-number',
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2015-04-27 13:42:53 +00:00
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value: ticket3[:number],
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2015-02-23 15:35:48 +00:00
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)
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watch_for(
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2015-04-27 13:42:53 +00:00
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css: '.active .ticket-article',
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value: 'test to merge - with open tab',
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2015-02-23 15:35:48 +00:00
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)
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# check if task is now gone
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match_not(
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2015-04-27 13:42:53 +00:00
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css: '.tasks',
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value: 'test to merge',
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2015-02-23 15:35:48 +00:00
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)
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match(
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2015-04-27 13:42:53 +00:00
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css: '.tasks',
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value: 'some subject 123äöü - with open tab',
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2015-02-23 15:35:48 +00:00
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)
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2015-01-28 22:47:05 +00:00
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end
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2015-04-27 14:15:29 +00:00
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end
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