trabajo-afectivo/db/seeds/object_manager_attributes.rb

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# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'number',
display: '#',
data_type: 'input',
data_option: {
type: 'text',
readonly: 1,
null: true,
maxlength: 60,
width: '68px',
},
editable: false,
active: true,
screens: {
create_top: {},
edit: {},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 5,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'title',
display: 'Title',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 200,
null: false,
translate: false,
},
editable: false,
active: true,
screens: {
create_top: {
'-all-' => {
null: false,
},
},
edit: {},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 8,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'customer_id',
display: 'Customer',
data_type: 'user_autocompletion',
data_option: {
relation: 'User',
autocapitalize: false,
multiple: false,
guess: true,
null: false,
limit: 200,
placeholder: 'Enter Person or Organization/Company',
minLengt: 2,
translate: false,
permission: ['ticket.agent'],
},
editable: false,
active: true,
screens: {
create_top: {
'-all-' => {
null: false,
},
},
edit: {},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 10,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'organization_id',
display: 'Organization',
data_type: 'autocompletion_ajax',
data_option: {
relation: 'Organization',
autocapitalize: false,
multiple: false,
null: true,
translate: false,
permission: ['ticket.agent'],
readonly: 1,
},
editable: false,
active: true,
screens: {
create_top: {
'-all-' => {
null: false,
},
},
edit: {},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 12,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'type',
display: 'Type',
data_type: 'select',
data_option: {
default: '',
options: {
'Incident' => 'Incident',
'Problem' => 'Problem',
'Request for Change' => 'Request for Change',
},
nulloption: true,
multiple: false,
null: true,
translate: true,
},
editable: true,
active: false,
screens: {
create_middle: {
'-all-' => {
null: false,
item_class: 'column',
},
},
edit: {
'ticket.agent' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 20,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'group_id',
display: 'Group',
data_type: 'select',
data_option: {
default: '',
relation: 'Group',
relation_condition: { access: 'full' },
nulloption: true,
multiple: false,
null: false,
translate: false,
only_shown_if_selectable: true,
permission: ['ticket.agent', 'ticket.customer'],
},
editable: false,
active: true,
screens: {
create_middle: {
'-all-' => {
null: false,
item_class: 'column',
},
},
edit: {
'ticket.agent' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 25,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'owner_id',
display: 'Owner',
data_type: 'select',
data_option: {
default: '',
relation: 'User',
relation_condition: { roles: 'Agent' },
nulloption: true,
multiple: false,
null: true,
translate: false,
permission: ['ticket.agent'],
},
editable: false,
active: true,
screens: {
create_middle: {
'-all-' => {
null: true,
item_class: 'column',
},
},
edit: {
'-all-' => {
null: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 30,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'state_id',
display: 'State',
data_type: 'select',
data_option: {
relation: 'TicketState',
nulloption: true,
multiple: false,
null: false,
default: Ticket::State.find_by(default_follow_up: true).id,
translate: true,
filter: Ticket::State.by_category(:viewable).pluck(:id),
},
editable: false,
active: true,
screens: {
create_middle: {
'ticket.agent' => {
null: false,
item_class: 'column',
filter: Ticket::State.by_category(:viewable_agent_new).pluck(:id),
},
'ticket.customer' => {
item_class: 'column',
nulloption: false,
null: true,
filter: Ticket::State.by_category(:viewable_customer_new).pluck(:id),
default: Ticket::State.find_by(default_create: true).id,
},
},
edit: {
'ticket.agent' => {
nulloption: false,
null: false,
filter: Ticket::State.by_category(:viewable_agent_edit).pluck(:id),
},
'ticket.customer' => {
nulloption: false,
null: true,
filter: Ticket::State.by_category(:viewable_customer_edit).pluck(:id),
default: Ticket::State.find_by(default_follow_up: true).id,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 40,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'pending_time',
display: 'Pending till',
data_type: 'datetime',
data_option: {
future: true,
past: false,
diff: 24,
null: true,
translate: true,
permission: %w[ticket.agent],
},
editable: false,
active: true,
screens: {
create_middle: {
'-all-' => {
null: false,
item_class: 'column',
},
},
edit: {
'-all-' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 41,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'priority_id',
display: 'Priority',
data_type: 'select',
data_option: {
relation: 'TicketPriority',
nulloption: false,
multiple: false,
null: false,
default: Ticket::Priority.find_by(default_create: true).id,
translate: true,
},
editable: false,
active: true,
screens: {
create_middle: {
'ticket.agent' => {
null: false,
item_class: 'column',
},
},
edit: {
'ticket.agent' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 80,
)
ObjectManager::Attribute.add(
force: true,
object: 'Ticket',
name: 'tags',
display: 'Tags',
data_type: 'tag',
data_option: {
type: 'text',
null: true,
translate: false,
},
editable: false,
active: true,
screens: {
create_bottom: {
'ticket.agent' => {
null: true,
},
},
edit: {},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 900,
)
ObjectManager::Attribute.add(
force: true,
object: 'TicketArticle',
name: 'type_id',
display: 'Type',
data_type: 'select',
data_option: {
relation: 'TicketArticleType',
nulloption: false,
multiple: false,
null: false,
default: Ticket::Article::Type.lookup(name: 'note').id,
translate: true,
},
editable: false,
active: true,
screens: {
create_middle: {},
edit: {
'ticket.agent' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 100,
)
ObjectManager::Attribute.add(
force: true,
object: 'TicketArticle',
name: 'internal',
display: 'Visibility',
data_type: 'select',
data_option: {
options: {
2017-11-23 08:09:44 +00:00
true: 'internal',
false: 'public'
},
nulloption: false,
multiple: false,
null: true,
default: false,
translate: true,
},
editable: false,
active: true,
screens: {
create_middle: {},
edit: {
'ticket.agent' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 200,
)
ObjectManager::Attribute.add(
force: true,
object: 'TicketArticle',
name: 'to',
display: 'To',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 1000,
null: true,
},
editable: false,
active: true,
screens: {
create_middle: {},
edit: {
'ticket.agent' => {
null: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 300,
)
ObjectManager::Attribute.add(
force: true,
object: 'TicketArticle',
name: 'cc',
display: 'Cc',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 1000,
null: true,
},
editable: false,
active: true,
screens: {
create_top: {},
create_middle: {},
edit: {
'ticket.agent' => {
null: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 400,
)
ObjectManager::Attribute.add(
force: true,
object: 'TicketArticle',
name: 'body',
display: 'Text',
data_type: 'richtext',
data_option: {
type: 'richtext',
maxlength: 150_000,
upload: true,
rows: 8,
null: true,
},
editable: false,
active: true,
screens: {
create_top: {
'-all-' => {
null: false,
},
},
edit: {
'-all-' => {
null: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 600,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'login',
display: 'Login',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 100,
null: true,
autocapitalize: false,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {},
view: {
'-all-' => {
shown: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 100,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'firstname',
display: 'Firstname',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 150,
null: false,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {
'-all-' => {
null: false,
},
},
invite_agent: {
'-all-' => {
null: false,
},
},
invite_customer: {
'-all-' => {
null: false,
},
},
edit: {
'-all-' => {
null: false,
},
},
create: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 200,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'lastname',
display: 'Lastname',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 150,
null: false,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {
'-all-' => {
null: false,
},
},
invite_agent: {
'-all-' => {
null: false,
},
},
invite_customer: {
'-all-' => {
null: false,
},
},
edit: {
'-all-' => {
null: false,
},
},
create: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 300,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'email',
display: 'Email',
data_type: 'input',
data_option: {
type: 'email',
maxlength: 150,
null: true,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {
'-all-' => {
null: false,
},
},
invite_agent: {
'-all-' => {
null: false,
},
},
invite_customer: {
'-all-' => {
null: false,
},
},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 400,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'web',
display: 'Web',
data_type: 'input',
data_option: {
type: 'url',
maxlength: 250,
null: true,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 500,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'phone',
display: 'Phone',
data_type: 'input',
data_option: {
type: 'tel',
maxlength: 100,
null: true,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 600,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'mobile',
display: 'Mobile',
data_type: 'input',
data_option: {
type: 'tel',
maxlength: 100,
null: true,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 700,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'fax',
display: 'Fax',
data_type: 'input',
data_option: {
type: 'tel',
maxlength: 100,
null: true,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 800,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'organization_id',
display: 'Organization',
data_type: 'autocompletion_ajax',
data_option: {
multiple: false,
nulloption: true,
null: true,
relation: 'Organization',
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {
'-all-' => {
null: true,
},
},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 900,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'department',
display: 'Department',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 200,
null: true,
item_class: 'formGroup--halfSize',
},
editable: true,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1000,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'street',
display: 'Street',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 100,
null: true,
},
editable: true,
active: false,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1100,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'zip',
display: 'Zip',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 100,
null: true,
item_class: 'formGroup--halfSize',
},
editable: true,
active: false,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1200,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'city',
display: 'City',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 100,
null: true,
item_class: 'formGroup--halfSize',
},
editable: true,
active: false,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1300,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'country',
display: 'Country',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 100,
null: true,
item_class: 'formGroup--halfSize',
},
editable: true,
active: false,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1325,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'address',
display: 'Address',
data_type: 'textarea',
data_option: {
type: 'text',
maxlength: 500,
null: true,
item_class: 'formGroup--halfSize',
},
editable: true,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1350,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'password',
display: 'Password',
data_type: 'input',
data_option: {
type: 'password',
maxlength: 100,
null: true,
autocomplete: 'new-password',
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
signup: {
'-all-' => {
null: false,
},
},
invite_agent: {},
invite_customer: {},
edit: {
'admin.user' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {}
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1400,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'vip',
display: 'VIP',
data_type: 'boolean',
data_option: {
null: true,
default: false,
item_class: 'formGroup--halfSize',
options: {
false: 'no',
true: 'yes',
},
translate: true,
permission: ['admin.user', 'ticket.agent'],
},
editable: false,
active: true,
screens: {
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1490,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'note',
display: 'Note',
data_type: 'richtext',
data_option: {
type: 'text',
maxlength: 5000,
null: true,
note: 'Notes are visible to agents only, never to customers.',
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {
'-all-' => {
null: true,
},
},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1500,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'role_ids',
display: 'Permissions',
data_type: 'user_permission',
data_option: {
null: false,
item_class: 'checkbox',
permission: ['admin.user'],
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {
'-all-' => {
null: false,
default: [Role.lookup(name: 'Agent').id],
},
},
invite_customer: {},
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1600,
)
ObjectManager::Attribute.add(
force: true,
object: 'User',
name: 'active',
display: 'Active',
data_type: 'active',
data_option: {
null: true,
default: true,
permission: ['admin.user', 'ticket.agent'],
},
editable: false,
active: true,
screens: {
signup: {},
invite_agent: {},
invite_customer: {},
edit: {
'-all-' => {
null: false,
},
},
create: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1800,
)
ObjectManager::Attribute.add(
force: true,
object: 'Organization',
name: 'name',
display: 'Name',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 150,
null: false,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
edit: {
'-all-' => {
null: false,
},
},
create: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 200,
)
ObjectManager::Attribute.add(
force: true,
object: 'Organization',
name: 'shared',
display: 'Shared organization',
data_type: 'boolean',
data_option: {
null: true,
default: true,
note: 'Customers in the organization can view each other items.',
item_class: 'formGroup--halfSize',
options: {
true: 'yes',
false: 'no',
},
translate: true,
permission: ['admin.organization'],
},
editable: false,
active: true,
screens: {
edit: {
'-all-' => {
null: false,
},
},
create: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1400,
)
ObjectManager::Attribute.add(
force: true,
object: 'Organization',
name: 'domain_assignment',
display: 'Domain based assignment',
data_type: 'boolean',
data_option: {
null: true,
default: false,
note: 'Assign Users based on users domain.',
item_class: 'formGroup--halfSize',
options: {
true: 'yes',
false: 'no',
},
translate: true,
permission: ['admin.organization'],
},
editable: false,
active: true,
screens: {
edit: {
'-all-' => {
null: false,
},
},
create: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1410,
)
ObjectManager::Attribute.add(
force: true,
object: 'Organization',
name: 'domain',
display: 'Domain',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 150,
null: true,
item_class: 'formGroup--halfSize',
},
editable: false,
active: true,
screens: {
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1420,
)
ObjectManager::Attribute.add(
force: true,
object: 'Organization',
name: 'note',
display: 'Note',
data_type: 'richtext',
data_option: {
type: 'text',
maxlength: 5000,
null: true,
note: 'Notes are visible to agents only, never to customers.',
},
editable: false,
active: true,
screens: {
edit: {
'-all-' => {
null: true,
},
},
create: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1500,
)
ObjectManager::Attribute.add(
force: true,
object: 'Organization',
name: 'active',
display: 'Active',
data_type: 'active',
data_option: {
null: true,
default: true,
permission: ['admin.organization'],
},
editable: false,
active: true,
screens: {
edit: {
'-all-' => {
null: false,
},
},
create: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1800,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'name',
display: 'Name',
data_type: 'input',
data_option: {
type: 'text',
maxlength: 150,
null: false,
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: false,
},
},
edit: {
'-all-' => {
null: false,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 200,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'assignment_timeout',
display: 'Assignment Timeout',
data_type: 'integer',
data_option: {
maxlength: 150,
null: true,
note: 'Assignment timeout in minutes if assigned agent is not working on it. Ticket will be shown as unassigend.',
min: 0,
max: 999_999,
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: true,
},
},
edit: {
'-all-' => {
null: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 300,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'follow_up_possible',
display: 'Follow-up possible',
data_type: 'select',
data_option: {
default: 'yes',
options: {
yes: 'yes',
new_ticket: 'do not reopen Ticket but create new Ticket'
},
null: false,
note: 'Follow-up for closed ticket possible or not.',
translate: true
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: false,
},
},
edit: {
'-all-' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 400,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'follow_up_assignment',
display: 'Assign Follow-Ups',
data_type: 'select',
data_option: {
default: 'true',
options: {
true: 'yes',
false: 'no',
},
null: false,
note: 'Assign follow-up to latest agent again.',
translate: true
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: false,
},
},
edit: {
'-all-' => {
null: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 500,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'email_address_id',
display: 'Email',
data_type: 'select',
data_option: {
default: '',
multiple: false,
null: true,
relation: 'EmailAddress',
nulloption: true,
do_not_log: true,
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: true,
},
},
edit: {
'-all-' => {
null: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 600,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'signature_id',
display: 'Signature',
data_type: 'select',
data_option: {
default: '',
multiple: false,
null: true,
relation: 'Signature',
nulloption: true,
do_not_log: true,
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: true,
},
},
edit: {
'-all-' => {
null: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 600,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'note',
display: 'Note',
data_type: 'richtext',
data_option: {
type: 'text',
maxlength: 250,
null: true,
note: 'Notes are visible to agents only, never to customers.',
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: true,
},
},
edit: {
'-all-' => {
null: true,
},
},
view: {
'-all-' => {
shown: true,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1500,
)
ObjectManager::Attribute.add(
force: true,
object: 'Group',
name: 'active',
display: 'Active',
data_type: 'active',
data_option: {
null: true,
default: true,
permission: ['admin.group'],
},
editable: false,
active: true,
screens: {
create: {
'-all-' => {
null: true,
},
},
edit: {
'-all-': {
null: false,
},
},
view: {
'-all-' => {
shown: false,
},
},
},
to_create: false,
to_migrate: false,
to_delete: false,
position: 1800,
)