59 lines
1.5 KiB
Ruby
59 lines
1.5 KiB
Ruby
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# Copyright (C) 2012-2014 Zammad Foundation, http://zammad-foundation.org/
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require 'signature_detection'
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class Transaction::SignatureDetection
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=begin
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{
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object: 'Ticket',
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type: 'update',
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object_id: 123,
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via_web: true,
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changes: {
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'attribute1' => [before, now],
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'attribute2' => [before, now],
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}
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},
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=end
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def initialize(item, params = {})
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@item = item
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@params = params
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end
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def perform
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# return if we run import mode
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return if Setting.get('import_mode')
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return if @item[:type] != 'create'
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return if @item[:object] != 'Ticket'
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ticket = Ticket.lookup(id: @item[:object_id])
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return if !ticket
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article = ticket.articles.first
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return if !article
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# if sender is not customer, do not change anything
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sender = Ticket::Article::Sender.lookup(id: article.sender_id)
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return if !sender
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return if sender['name'] != 'Customer'
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# set email attributes
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type = Ticket::Article::Type.lookup(id: article.type_id)
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return if type['name'] != 'email'
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# add queue job to update current signature of user id
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SignatureDetection.rebuild_user(article.created_by_id)
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# user
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user = User.lookup(id: article.created_by_id)
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return if !user
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return if !user.preferences
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return if !user.preferences[:signature_detection]
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article.preferences[:signature_detection] = SignatureDetection.find_signature_line(user.preferences[:signature_detection], article.body)
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article.save
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end
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end
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