59 lines
1.1 KiB
Ruby
59 lines
1.1 KiB
Ruby
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# Copyright (C) 2012-2013 Zammad Foundation, http://zammad-foundation.org/
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class Ticket::Number < ApplicationLib
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=begin
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generate new ticket number
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result = Ticket::Number.generate
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returns
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result = "1234556" # new ticket number
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=end
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def self.generate
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# generate number
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(1..50_000).each { |i|
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number = adapter.generate
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ticket = Ticket.where( :number => number ).first
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return number if !ticket
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}
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raise "Can't generate new ticket number!"
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end
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=begin
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check if string contrains a valid ticket number
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result = Ticket::Number.check('some string [Ticket#123456]')
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returns
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result = ticket # Ticket model of ticket with matching ticket number
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=end
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def self.check(string)
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adapter.check(string)
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end
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def self.adapter
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# load backend based on config
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adapter_name = Setting.get('ticket_number')
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if !adapter_name
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raise "Missing ticket_number setting option"
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end
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adapter = self.load_adapter(adapter_name)
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if !adapter
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raise "Can't load ticket_number adapter '#{adapter_name}'"
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end
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adapter
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end
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end
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