trabajo-afectivo/app/views/slack/ticket_escalation/en.md.erb

# <%= d 'ticket.title' %>
_<<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>|Ticket#<%= d 'ticket.number' %>>: Escalated at <%= d 'ticket.escalation_at' %>_
A ticket (<%= d 'ticket.title' %>) from "<%= d 'ticket.customer.longname' %>" is escalated since "<%= d 'ticket.escalation_at' %>"!

<% if @objects[:article] %>
<%= a_text 'article' %>
<% end %>
Added slack integration. 2016-04-15 21:56:10 +00:00			`# <%= d 'ticket.title' %>`
Renamed certain ticket attributes with timestamps from _time to _at to have it more rails consistent. 2016-09-14 07:15:30 +00:00			`_<<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>\|Ticket#<%= d 'ticket.number' %>>: Escalated at <%= d 'ticket.escalation_at' %>_`
			`A ticket (<%= d 'ticket.title' %>) from "<%= d 'ticket.customer.longname' %>" is escalated since "<%= d 'ticket.escalation_at' %>"!`
Added slack integration. 2016-04-15 21:56:10 +00:00
			`<% if @objects[:article] %>`
			`<%= a_text 'article' %>`
			`<% end %>`