Update translation files
Updated by "Update PO files to match POT (msgmerge)" hook in Weblate. Translation: Zammad/Zammad (development version) Translate-URL: https://translations.zammad.org/projects/zammad/zammad-development/
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414b0a6f9b
45 changed files with 3396 additions and 268 deletions
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@ -1006,9 +1006,6 @@ msgstr "المرفقات"
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#: app/assets/javascripts/app/views/import/kayako.jst.eco
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#: app/assets/javascripts/app/views/import/kayako.jst.eco
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#, fuzzy
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#, fuzzy
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#| msgid ""
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#| "Attention: These will be your login password after the import is "
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#| "completed."
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msgid ""
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msgid ""
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"Attention: These will also your login password after the import is completed."
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"Attention: These will also your login password after the import is completed."
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msgstr ""
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msgstr ""
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@ -2586,7 +2583,6 @@ msgstr ""
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#: db/seeds/settings.rb
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#: db/seeds/settings.rb
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#, fuzzy
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#, fuzzy
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#| msgid "Defines the sender of email notifications."
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msgid "Defines Kayako endpoint authentication user."
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msgid "Defines Kayako endpoint authentication user."
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msgstr "يحدد مرسل إخطارات البريد الإلكتروني."
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msgstr "يحدد مرسل إخطارات البريد الإلكتروني."
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@ -7984,7 +7980,6 @@ msgstr ""
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#: app/assets/javascripts/app/views/sla/index.jst.eco
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#: app/assets/javascripts/app/views/sla/index.jst.eco
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#, fuzzy
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#, fuzzy
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#| msgid "First Response Time"
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msgid "Response Time"
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msgid "Response Time"
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msgstr "وقت الاستجابة الأولى"
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msgstr "وقت الاستجابة الأولى"
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@ -11482,7 +11477,6 @@ msgstr "قبل (قريب)"
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#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
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#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
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#, fuzzy
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#, fuzzy
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#| msgid "Latest updates"
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msgid "between agent updates"
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msgid "between agent updates"
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msgstr "آخر التحديثات"
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msgstr "آخر التحديثات"
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@ -11496,7 +11490,6 @@ msgstr "بواسطة"
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#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
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#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
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#, fuzzy
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#, fuzzy
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#| msgid "Changed"
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msgid "changed to"
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msgid "changed to"
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msgstr "تغير"
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msgstr "تغير"
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@ -11668,7 +11661,6 @@ msgstr ""
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#: db/seeds/ticket_article_types.rb
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#: db/seeds/ticket_article_types.rb
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#, fuzzy
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#, fuzzy
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#| msgid "twitter direct-message"
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msgid "facebook direct-message"
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msgid "facebook direct-message"
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msgstr "رسالة تويتر مباشرة"
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msgstr "رسالة تويتر مباشرة"
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@ -12256,6 +12248,81 @@ msgstr "| حق | يعني | موضوع ما [تذكرة # 12345] |"
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msgid "∅ Waiting time today"
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msgid "∅ Waiting time today"
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msgstr "∅ وقت الانتظار اليوم "
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msgstr "∅ وقت الانتظار اليوم "
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
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"certain customers' time-related responses. Thus, for example, you can say "
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"customers should always get a response from you after 8 hours at the latest. "
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"In the event of an imminent violation or a breach, Zammad will alert you to "
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"such events."
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"Any violations are displayed in a separate view in the overviews. You can "
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"also configure ** e-mail notifications **."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Available objects are:\n"
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"* ticket (e. g. ticket.state, ticket.group)\n"
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"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
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"lastname)\n"
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"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
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"* ticket.organization (e. g. ticket.organization.name)\n"
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"* user (e. g. user.firstname, user.email)"
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Create Text Modules to **spend less time writing responses**. Text Modules "
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"can include smart variables like the users name or email address."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Every time a customer creates a new ticket, they automatically receive a "
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"confirmation email to assure them that their issue has been submitted "
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"successfully. This behavior is built into Zammad, but it’s also highly "
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"customizable, and you can set up other automated actions just like it."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Examples of snippets are:\n"
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"* Hello Mrs. #{ticket.customer.lastname},\n"
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"* Hello Mr. #{ticket.customer.lastname},\n"
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"* Hello #{ticket.customer.firstname},\n"
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"* My Name is #{user.firstname},"
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"It can be ** response time ** (time between the creation of a ticket and the "
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"first reaction of an agent), ** update time ** (time between a customer's "
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"request and an agent's reaction) and ** solution time ** (time between "
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"creation and closing a ticket ) To be defined."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Maybe you want to set a higher priority on any ticket with the word “urgent” "
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"in the title. Maybe you want to avoid sending auto-reply emails to customers "
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"from certain organizations. Maybe you want mark a ticket as “pending” "
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"whenever someone adds an internal note to a ticket."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid "Of course you can also use multi line snippets."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Whatever it is, you can do it with triggers: actions that watch tickets for "
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"certain changes, and then fire off whenever those changes occur."
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msgstr ""
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#~ msgid "Default caller id"
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#~ msgid "Default caller id"
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#~ msgstr "معرف المتصل الافتراضي"
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#~ msgstr "معرف المتصل الافتراضي"
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@ -11294,7 +11294,6 @@ msgstr "от"
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#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
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#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
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#, fuzzy
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#, fuzzy
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#| msgid "has changed"
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msgid "changed to"
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msgid "changed to"
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msgstr "се промени"
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msgstr "се промени"
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@ -11466,7 +11465,6 @@ msgstr ""
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#: db/seeds/ticket_article_types.rb
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#: db/seeds/ticket_article_types.rb
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#, fuzzy
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#, fuzzy
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#| msgid "twitter direct-message"
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msgid "facebook direct-message"
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msgid "facebook direct-message"
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msgstr "Twitter директно-съобщение"
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msgstr "Twitter директно-съобщение"
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@ -12048,3 +12046,78 @@ msgstr ""
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#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
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#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
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msgid "∅ Waiting time today"
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msgid "∅ Waiting time today"
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msgstr "∅ Време за изчакване днес"
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msgstr "∅ Време за изчакване днес"
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
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"certain customers' time-related responses. Thus, for example, you can say "
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"customers should always get a response from you after 8 hours at the latest. "
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"In the event of an imminent violation or a breach, Zammad will alert you to "
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"such events."
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"Any violations are displayed in a separate view in the overviews. You can "
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"also configure ** e-mail notifications **."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Available objects are:\n"
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"* ticket (e. g. ticket.state, ticket.group)\n"
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"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
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"lastname)\n"
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"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
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"* ticket.organization (e. g. ticket.organization.name)\n"
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"* user (e. g. user.firstname, user.email)"
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Create Text Modules to **spend less time writing responses**. Text Modules "
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"can include smart variables like the users name or email address."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Every time a customer creates a new ticket, they automatically receive a "
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"confirmation email to assure them that their issue has been submitted "
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"successfully. This behavior is built into Zammad, but it’s also highly "
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"customizable, and you can set up other automated actions just like it."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Examples of snippets are:\n"
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"* Hello Mrs. #{ticket.customer.lastname},\n"
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"* Hello Mr. #{ticket.customer.lastname},\n"
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"* Hello #{ticket.customer.firstname},\n"
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"* My Name is #{user.firstname},"
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"It can be ** response time ** (time between the creation of a ticket and the "
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"first reaction of an agent), ** update time ** (time between a customer's "
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"request and an agent's reaction) and ** solution time ** (time between "
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"creation and closing a ticket ) To be defined."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Maybe you want to set a higher priority on any ticket with the word “urgent” "
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"in the title. Maybe you want to avoid sending auto-reply emails to customers "
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"from certain organizations. Maybe you want mark a ticket as “pending” "
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"whenever someone adds an internal note to a ticket."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid "Of course you can also use multi line snippets."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
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msgid ""
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"Whatever it is, you can do it with triggers: actions that watch tickets for "
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"certain changes, and then fire off whenever those changes occur."
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msgstr ""
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@ -1008,9 +1008,6 @@ msgstr "Přílohy"
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#: app/assets/javascripts/app/views/import/kayako.jst.eco
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#: app/assets/javascripts/app/views/import/kayako.jst.eco
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#, fuzzy
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#, fuzzy
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#| msgid ""
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#| "Attention: These will be your login password after the import is "
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#| "completed."
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msgid ""
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msgid ""
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"Attention: These will also your login password after the import is completed."
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"Attention: These will also your login password after the import is completed."
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msgstr "Upozornění: Toto budou vaše přihlašovací heslo po dokončení importu."
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msgstr "Upozornění: Toto budou vaše přihlašovací heslo po dokončení importu."
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@ -2582,7 +2579,6 @@ msgstr ""
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#: db/seeds/settings.rb
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#: db/seeds/settings.rb
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#, fuzzy
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#, fuzzy
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#| msgid "Defines the sender of email notifications."
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msgid "Defines Kayako endpoint authentication user."
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msgid "Defines Kayako endpoint authentication user."
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msgstr "Nastaví název odesílatele oznámení odeslaných emailem."
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msgstr "Nastaví název odesílatele oznámení odeslaných emailem."
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@ -7944,7 +7940,6 @@ msgstr ""
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#: app/assets/javascripts/app/views/sla/index.jst.eco
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#: app/assets/javascripts/app/views/sla/index.jst.eco
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#, fuzzy
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#, fuzzy
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#| msgid "First Response Time"
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msgid "Response Time"
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msgid "Response Time"
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msgstr "První Reakční doba"
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msgstr "První Reakční doba"
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@ -11403,7 +11398,6 @@ msgstr "před (relativně)"
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#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
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#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
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#, fuzzy
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#, fuzzy
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#| msgid "Latest updates"
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msgid "between agent updates"
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msgid "between agent updates"
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msgstr "Nejnovější aktualizace"
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msgstr "Nejnovější aktualizace"
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@ -11417,7 +11411,6 @@ msgstr "od"
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#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
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#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
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#, fuzzy
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#, fuzzy
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#| msgid "Changed"
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msgid "changed to"
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msgid "changed to"
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msgstr "Změněno"
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msgstr "Změněno"
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@ -11589,7 +11582,6 @@ msgstr ""
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#: db/seeds/ticket_article_types.rb
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#: db/seeds/ticket_article_types.rb
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#, fuzzy
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#, fuzzy
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#| msgid "twitter direct-message"
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msgid "facebook direct-message"
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msgid "facebook direct-message"
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msgstr "twitter soukromá zpráva"
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msgstr "twitter soukromá zpráva"
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@ -12178,6 +12170,81 @@ msgstr "|Pravé| myšleno |Nějaký předmět [Ticket#12345]|"
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msgid "∅ Waiting time today"
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msgid "∅ Waiting time today"
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msgstr "dnešní ∅ čekací doby"
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msgstr "dnešní ∅ čekací doby"
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
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||||||
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"certain customers' time-related responses. Thus, for example, you can say "
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||||||
|
"customers should always get a response from you after 8 hours at the latest. "
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"In the event of an imminent violation or a breach, Zammad will alert you to "
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"such events."
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msgstr ""
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#: app/assets/javascripts/app/models/sla.coffee
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msgid ""
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"Any violations are displayed in a separate view in the overviews. You can "
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"also configure ** e-mail notifications **."
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Available objects are:\n"
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"* ticket (e. g. ticket.state, ticket.group)\n"
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"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
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"lastname)\n"
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"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
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"* ticket.organization (e. g. ticket.organization.name)\n"
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"* user (e. g. user.firstname, user.email)"
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msgstr ""
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#: app/assets/javascripts/app/models/text_module.coffee
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msgid ""
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"Create Text Modules to **spend less time writing responses**. Text Modules "
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"can include smart variables like the users name or email address."
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msgstr ""
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#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Výchozí id volajícího"
|
#~ msgstr "Výchozí id volajícího"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1004,9 +1004,6 @@ msgstr "Vedhæftede"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -7899,7 +7896,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Første Responstid"
|
msgstr "Første Responstid"
|
||||||
|
|
||||||
|
|
@ -11319,7 +11315,6 @@ msgstr "før (relativ)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Sidste opdateringer"
|
msgstr "Sidste opdateringer"
|
||||||
|
|
||||||
|
|
@ -11333,7 +11328,6 @@ msgstr "af"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Gemt"
|
msgstr "Gemt"
|
||||||
|
|
||||||
|
|
@ -12086,6 +12080,81 @@ msgstr "|Højre| betyder |Et Emne [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Ventetid i dag"
|
msgstr "Ventetid i dag"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default opkalds ID"
|
#~ msgstr "Default opkalds ID"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1027,9 +1027,6 @@ msgstr "Anhänge"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2617,7 +2614,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Setzten des Absenders von E-Mail Benachrichtigungen."
|
msgstr "Setzten des Absenders von E-Mail Benachrichtigungen."
|
||||||
|
|
||||||
|
|
@ -8072,7 +8068,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Reaktionszeit"
|
msgstr "Reaktionszeit"
|
||||||
|
|
||||||
|
|
@ -11637,7 +11632,6 @@ msgstr "vor (relativ)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Letzen Änderungen"
|
msgstr "Letzen Änderungen"
|
||||||
|
|
||||||
|
|
@ -11651,7 +11645,6 @@ msgstr "von"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Geändert"
|
msgstr "Geändert"
|
||||||
|
|
||||||
|
|
@ -11823,7 +11816,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "Twitter Direkt-Nachricht"
|
msgstr "Twitter Direkt-Nachricht"
|
||||||
|
|
||||||
|
|
@ -12411,6 +12403,81 @@ msgstr "|rechts| bedeutet |Ein Betreff [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Wartezeit heute"
|
msgstr "∅ Wartezeit heute"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default Caller-ID"
|
#~ msgstr "Default Caller-ID"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1025,9 +1025,6 @@ msgstr "Συνημένα"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2619,7 +2616,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Oρίζει τον αποστολέα των ειδοποιήσεων μέσω email."
|
msgstr "Oρίζει τον αποστολέα των ειδοποιήσεων μέσω email."
|
||||||
|
|
||||||
|
|
@ -8081,7 +8077,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Πρώτος χρόνος απόκρισης"
|
msgstr "Πρώτος χρόνος απόκρισης"
|
||||||
|
|
||||||
|
|
@ -11501,7 +11496,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Τελευταίες ενημερώσεις"
|
msgstr "Τελευταίες ενημερώσεις"
|
||||||
|
|
||||||
|
|
@ -11515,7 +11509,6 @@ msgstr "με"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Αλλαχθηκε"
|
msgstr "Αλλαχθηκε"
|
||||||
|
|
||||||
|
|
@ -11687,7 +11680,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter direct-message"
|
msgstr "twitter direct-message"
|
||||||
|
|
||||||
|
|
@ -12270,6 +12262,81 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ μεσος χρονοσ αναμονησ σημερα"
|
msgstr "∅ μεσος χρονοσ αναμονησ σημερα"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Προεπιλεγμένο αναγνωριστικό καλούντος"
|
#~ msgstr "Προεπιλεγμένο αναγνωριστικό καλούντος"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -12044,3 +12044,78 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
|
||||||
|
|
@ -12044,3 +12044,78 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
|
||||||
|
|
@ -1010,9 +1010,6 @@ msgstr "Adjunts"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2602,7 +2599,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Defineix el remitent de les notificacions d'email"
|
msgstr "Defineix el remitent de les notificacions d'email"
|
||||||
|
|
||||||
|
|
@ -8020,7 +8016,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Temps de primera resposta"
|
msgstr "Temps de primera resposta"
|
||||||
|
|
||||||
|
|
@ -11555,7 +11550,6 @@ msgstr "abans (relatiu)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Últimes actualitzacions"
|
msgstr "Últimes actualitzacions"
|
||||||
|
|
||||||
|
|
@ -11569,7 +11563,6 @@ msgstr "per"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Canviat"
|
msgstr "Canviat"
|
||||||
|
|
||||||
|
|
@ -11741,7 +11734,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "missatge directe de twitter"
|
msgstr "missatge directe de twitter"
|
||||||
|
|
||||||
|
|
@ -12331,6 +12323,81 @@ msgstr "|Dreta| significa |Assumpte [Tiquet#12345]"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ temps d'espera avui"
|
msgstr "∅ temps d'espera avui"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "ID de trucada predeterminada"
|
#~ msgstr "ID de trucada predeterminada"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -11312,7 +11312,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Cambió"
|
msgstr "Cambió"
|
||||||
|
|
||||||
|
|
@ -12065,5 +12064,80 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tiempo de espera de hoy"
|
msgstr "∅ Tiempo de espera de hoy"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Ingresar con %s"
|
#~ msgstr "Ingresar con %s"
|
||||||
|
|
|
||||||
|
|
@ -1021,9 +1021,6 @@ msgstr "Adjuntos"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2613,7 +2610,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Define el remitente de las notificaciones por correo electrónico."
|
msgstr "Define el remitente de las notificaciones por correo electrónico."
|
||||||
|
|
||||||
|
|
@ -8065,7 +8061,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Tiempo de Primera Respuesta"
|
msgstr "Tiempo de Primera Respuesta"
|
||||||
|
|
||||||
|
|
@ -11613,7 +11608,6 @@ msgstr "Antes (relativo)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Ultimas Actualizaciones"
|
msgstr "Ultimas Actualizaciones"
|
||||||
|
|
||||||
|
|
@ -11627,7 +11621,6 @@ msgstr "por"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Cambiado"
|
msgstr "Cambiado"
|
||||||
|
|
||||||
|
|
@ -11799,7 +11792,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "mensaje directo a Twitter"
|
msgstr "mensaje directo a Twitter"
|
||||||
|
|
||||||
|
|
@ -12388,6 +12380,81 @@ msgstr "Derecha | significa | Algún Adjunto Subject [Ticket # 12345] |"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ tiempo de espera de hoy"
|
msgstr "∅ tiempo de espera de hoy"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Identificador de llamada por defecto"
|
#~ msgstr "Identificador de llamada por defecto"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1017,9 +1017,6 @@ msgstr "Adjuntos"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2612,7 +2609,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Define el remitente de las notificaciones por correo electrónico."
|
msgstr "Define el remitente de las notificaciones por correo electrónico."
|
||||||
|
|
||||||
|
|
@ -8061,7 +8057,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Primer Tiempo de Respuesta"
|
msgstr "Primer Tiempo de Respuesta"
|
||||||
|
|
||||||
|
|
@ -11608,7 +11603,6 @@ msgstr "antes de"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Últimas actualizaciones"
|
msgstr "Últimas actualizaciones"
|
||||||
|
|
||||||
|
|
@ -11622,7 +11616,6 @@ msgstr "por"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Cambiado"
|
msgstr "Cambiado"
|
||||||
|
|
||||||
|
|
@ -11794,7 +11787,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "mensaje directo de twitter"
|
msgstr "mensaje directo de twitter"
|
||||||
|
|
||||||
|
|
@ -12383,6 +12375,81 @@ msgstr "| Derecha | significa | Algún Asunto [Ticket # 12345] |"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tiempo de espera hoy"
|
msgstr "∅ Tiempo de espera hoy"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "ID de llamada predeterminado"
|
#~ msgstr "ID de llamada predeterminado"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -7870,7 +7870,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Reaktsiooniaeg"
|
msgstr "Reaktsiooniaeg"
|
||||||
|
|
||||||
|
|
@ -11296,7 +11295,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Muudetud"
|
msgstr "Muudetud"
|
||||||
|
|
||||||
|
|
@ -12048,3 +12046,78 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tänane ooteaeg"
|
msgstr "∅ Tänane ooteaeg"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
|
||||||
|
|
@ -11312,7 +11312,6 @@ msgstr "قبل ( مرتبط )"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "letzte Aktualisierung"
|
msgstr "letzte Aktualisierung"
|
||||||
|
|
||||||
|
|
@ -11326,7 +11325,6 @@ msgstr "توسط"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "تغییر یافت"
|
msgstr "تغییر یافت"
|
||||||
|
|
||||||
|
|
@ -12079,5 +12077,80 @@ msgstr "|راست| به معنی |یک عنوان[شماره تیکت 12345]| ا
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ heutige Wartezeit"
|
msgstr "∅ heutige Wartezeit"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "ورود به سیستم ارتباط یا مشتریان رسانگار در %s "
|
#~ msgstr "ورود به سیستم ارتباط یا مشتریان رسانگار در %s "
|
||||||
|
|
|
||||||
|
|
@ -11304,7 +11304,6 @@ msgstr "ennen (suhteellinen)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Uusimmat päivitykset"
|
msgstr "Uusimmat päivitykset"
|
||||||
|
|
||||||
|
|
@ -11318,7 +11317,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Muutettu"
|
msgstr "Muutettu"
|
||||||
|
|
||||||
|
|
@ -11490,7 +11488,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter- suora viesti"
|
msgstr "twitter- suora viesti"
|
||||||
|
|
||||||
|
|
@ -12073,5 +12070,80 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Odotusaika tänään"
|
msgstr "∅ Odotusaika tänään"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Kirjaudu palvelimelle %s"
|
#~ msgstr "Kirjaudu palvelimelle %s"
|
||||||
|
|
|
||||||
|
|
@ -1014,9 +1014,6 @@ msgstr "Attachements"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2608,7 +2605,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
"Cliquez simplement sur le marqueur et mettez à jour les mots en place. "
|
"Cliquez simplement sur le marqueur et mettez à jour les mots en place. "
|
||||||
|
|
@ -8056,7 +8052,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Temps de première réponse"
|
msgstr "Temps de première réponse"
|
||||||
|
|
||||||
|
|
@ -11618,7 +11613,6 @@ msgstr "Avant (Relative)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Dernière mise à jour"
|
msgstr "Dernière mise à jour"
|
||||||
|
|
||||||
|
|
@ -11632,7 +11626,6 @@ msgstr "Par"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Changé"
|
msgstr "Changé"
|
||||||
|
|
||||||
|
|
@ -11804,7 +11797,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "message direct twitter"
|
msgstr "message direct twitter"
|
||||||
|
|
||||||
|
|
@ -12392,6 +12384,81 @@ msgstr "|Right| signifie |Un sujet [Billet#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Identifiant par défaut de l'appelant"
|
#~ msgstr "Identifiant par défaut de l'appelant"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1021,9 +1021,6 @@ msgstr "Pièces jointes"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2618,7 +2615,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Définit l'expéditeur des notifications par mail."
|
msgstr "Définit l'expéditeur des notifications par mail."
|
||||||
|
|
||||||
|
|
@ -7160,9 +7156,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Only %s% of this language is translated, help to improve Zammad and "
|
|
||||||
#| "complete the translation."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Only %s% of this language is already translated. Please help to improve "
|
"Only %s% of this language is already translated. Please help to improve "
|
||||||
"Zammad and complete the translation."
|
"Zammad and complete the translation."
|
||||||
|
|
@ -8085,7 +8078,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Date et Heure de la première réponse"
|
msgstr "Date et Heure de la première réponse"
|
||||||
|
|
||||||
|
|
@ -10365,9 +10357,6 @@ msgstr "Se désinscrire"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Up to %s% of this language is translated, help to make Zammad even better "
|
|
||||||
#| "and complete the translation."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Up to %s% of this language is already translated. Please help to make Zammad "
|
"Up to %s% of this language is already translated. Please help to make Zammad "
|
||||||
"even better and complete the translation."
|
"even better and complete the translation."
|
||||||
|
|
@ -11644,7 +11633,6 @@ msgstr "après (relatif)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Dernières mises à jour"
|
msgstr "Dernières mises à jour"
|
||||||
|
|
||||||
|
|
@ -11658,7 +11646,6 @@ msgstr "de"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Modifié"
|
msgstr "Modifié"
|
||||||
|
|
||||||
|
|
@ -11830,7 +11817,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "Message direct par twitter"
|
msgstr "Message direct par twitter"
|
||||||
|
|
||||||
|
|
@ -12419,6 +12405,81 @@ msgstr "|Droit| signifie |Sujet du ticket [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Id par défaut de l'appelant"
|
#~ msgstr "Id par défaut de l'appelant"
|
||||||
|
|
||||||
|
|
@ -12430,3 +12491,17 @@ msgstr "∅ TEMPS D'ATTENTE AUJOURD'HUI"
|
||||||
|
|
||||||
#~ msgid "Timeframe for every following response."
|
#~ msgid "Timeframe for every following response."
|
||||||
#~ msgstr "Délai avant la prochaine réponse."
|
#~ msgstr "Délai avant la prochaine réponse."
|
||||||
|
|
||||||
|
#~ msgid ""
|
||||||
|
#~ "Only %s% of this language is translated, help to improve Zammad and "
|
||||||
|
#~ "complete the translation."
|
||||||
|
#~ msgstr ""
|
||||||
|
#~ "Seulement %s% de cette langue est traduite, aide à améliorer Zammad et "
|
||||||
|
#~ "compléter la traduction."
|
||||||
|
|
||||||
|
#~ msgid ""
|
||||||
|
#~ "Up to %s% of this language is translated, help to make Zammad even better "
|
||||||
|
#~ "and complete the translation."
|
||||||
|
#~ msgstr ""
|
||||||
|
#~ "Jusqu' à %s% de cette langue est traduite, ce qui permet d'améliorer "
|
||||||
|
#~ "Zammad et de compléter la traduction."
|
||||||
|
|
|
||||||
|
|
@ -1000,9 +1000,6 @@ msgstr "צרופות"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "שים לב: אלה יהיו סיסמת ההתחברות שלך לאחר השלמת הייבוא."
|
msgstr "שים לב: אלה יהיו סיסמת ההתחברות שלך לאחר השלמת הייבוא."
|
||||||
|
|
@ -2575,7 +2572,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "מגדיר את השולח של התראות המייל."
|
msgstr "מגדיר את השולח של התראות המייל."
|
||||||
|
|
||||||
|
|
@ -7921,7 +7917,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "זמן תגוה ראשוני"
|
msgstr "זמן תגוה ראשוני"
|
||||||
|
|
||||||
|
|
@ -11372,7 +11367,6 @@ msgstr "לפני (יחסי)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "עדכונים אחרונים"
|
msgstr "עדכונים אחרונים"
|
||||||
|
|
||||||
|
|
@ -11386,7 +11380,6 @@ msgstr "על ידי"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "השתנה"
|
msgstr "השתנה"
|
||||||
|
|
||||||
|
|
@ -11558,7 +11551,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "הודעה-ישירה של טויטר"
|
msgstr "הודעה-ישירה של טויטר"
|
||||||
|
|
||||||
|
|
@ -12146,6 +12138,81 @@ msgstr "|ימין| משמעותו |נושא הכרטיס [כרטיס#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ זמן המתנה היום"
|
msgstr "∅ זמן המתנה היום"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "מזהה המתקשר המוגדר כברירת מחדל"
|
#~ msgstr "מזהה המתקשר המוגדר כברירת מחדל"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -11542,7 +11542,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "ट्विटर प्रत्यक्ष संदेश"
|
msgstr "ट्विटर प्रत्यक्ष संदेश"
|
||||||
|
|
||||||
|
|
@ -12128,5 +12127,80 @@ msgstr " | Right | साधन | कुछ विषय [टिकट # 12345]
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Iting आज समय की प्रतीक्षा है"
|
msgstr "Iting आज समय की प्रतीक्षा है"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Timeframe for every following response."
|
#~ msgid "Timeframe for every following response."
|
||||||
#~ msgstr "प्रत्येक निम्नलिखित प्रतिक्रिया के लिए समय सीमा।"
|
#~ msgstr "प्रत्येक निम्नलिखित प्रतिक्रिया के लिए समय सीमा।"
|
||||||
|
|
|
||||||
|
|
@ -12050,3 +12050,78 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
|
||||||
|
|
@ -7880,7 +7880,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Első válaszidő"
|
msgstr "Első válaszidő"
|
||||||
|
|
||||||
|
|
@ -11300,7 +11299,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Utolsó update"
|
msgstr "Utolsó update"
|
||||||
|
|
||||||
|
|
@ -11314,7 +11312,6 @@ msgstr "írta:"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Megváltozott"
|
msgstr "Megváltozott"
|
||||||
|
|
||||||
|
|
@ -12067,6 +12064,81 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Várakozási idő ma"
|
msgstr "Várakozási idő ma"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Alapértelmezett hívásazonosító"
|
#~ msgstr "Alapértelmezett hívásazonosító"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -2568,7 +2568,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Skilgreinir hver sendir út tölvupóst tilkynningar"
|
msgstr "Skilgreinir hver sendir út tölvupóst tilkynningar"
|
||||||
|
|
||||||
|
|
@ -7911,7 +7910,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Tími fyrsta viðbragð"
|
msgstr "Tími fyrsta viðbragð"
|
||||||
|
|
||||||
|
|
@ -11353,7 +11351,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Nýjustu uppfærslurnar"
|
msgstr "Nýjustu uppfærslurnar"
|
||||||
|
|
||||||
|
|
@ -11367,7 +11364,6 @@ msgstr "eftir"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Breytt"
|
msgstr "Breytt"
|
||||||
|
|
||||||
|
|
@ -11539,7 +11535,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter bein-skilaboð"
|
msgstr "twitter bein-skilaboð"
|
||||||
|
|
||||||
|
|
@ -12124,6 +12119,81 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Biðtími í dag"
|
msgstr "∅ Biðtími í dag"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Innskrá með %s"
|
#~ msgstr "Innskrá með %s"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1019,9 +1019,6 @@ msgstr "Allegati"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2611,7 +2608,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Definisce il mittente delle email di notifica."
|
msgstr "Definisce il mittente delle email di notifica."
|
||||||
|
|
||||||
|
|
@ -7131,9 +7127,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Up to %s% of this language is translated, help to make Zammad even better "
|
|
||||||
#| "and complete the translation."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Only %s% of this language is already translated. Please help to improve "
|
"Only %s% of this language is already translated. Please help to improve "
|
||||||
"Zammad and complete the translation."
|
"Zammad and complete the translation."
|
||||||
|
|
@ -8047,7 +8040,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Primo tempo di risposta"
|
msgstr "Primo tempo di risposta"
|
||||||
|
|
||||||
|
|
@ -10313,9 +10305,6 @@ msgstr "Non seguire più"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
#: app/assets/javascripts/app/views/translation/support.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Up to %s% of this language is translated, help to make Zammad even better "
|
|
||||||
#| "and complete the translation."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Up to %s% of this language is already translated. Please help to make Zammad "
|
"Up to %s% of this language is already translated. Please help to make Zammad "
|
||||||
"even better and complete the translation."
|
"even better and complete the translation."
|
||||||
|
|
@ -11569,7 +11558,6 @@ msgstr "prima (relativo)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Ultimo aggiornamento"
|
msgstr "Ultimo aggiornamento"
|
||||||
|
|
||||||
|
|
@ -11583,7 +11571,6 @@ msgstr "da"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Modificato"
|
msgstr "Modificato"
|
||||||
|
|
||||||
|
|
@ -11755,7 +11742,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "messaggi diretti twitter"
|
msgstr "messaggi diretti twitter"
|
||||||
|
|
||||||
|
|
@ -12344,6 +12330,81 @@ msgstr "|Destra| significa |Oggetto [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tempi di attesa - Oggi"
|
msgstr "∅ Tempi di attesa - Oggi"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Id chiamante predefinito"
|
#~ msgstr "Id chiamante predefinito"
|
||||||
|
|
||||||
|
|
@ -12355,3 +12416,10 @@ msgstr "∅ Tempi di attesa - Oggi"
|
||||||
|
|
||||||
#~ msgid "Timeframe for every following response."
|
#~ msgid "Timeframe for every following response."
|
||||||
#~ msgstr "Tempi per ogni successiva risposta."
|
#~ msgstr "Tempi per ogni successiva risposta."
|
||||||
|
|
||||||
|
#~ msgid ""
|
||||||
|
#~ "Up to %s% of this language is translated, help to make Zammad even better "
|
||||||
|
#~ "and complete the translation."
|
||||||
|
#~ msgstr ""
|
||||||
|
#~ "Tradotto il %s% di questa lingua, aiuta a migliorare ulteriormente Zammad "
|
||||||
|
#~ "completando la traduzione. "
|
||||||
|
|
|
||||||
|
|
@ -1005,9 +1005,6 @@ msgstr "添付"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "注意: インポート完了後、これがあなたのログインパスワードとなります。"
|
msgstr "注意: インポート完了後、これがあなたのログインパスワードとなります。"
|
||||||
|
|
@ -2588,7 +2585,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "通知メール送信者の定義"
|
msgstr "通知メール送信者の定義"
|
||||||
|
|
||||||
|
|
@ -7958,7 +7954,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "初回応答期限"
|
msgstr "初回応答期限"
|
||||||
|
|
||||||
|
|
@ -11432,7 +11427,6 @@ msgstr "前 (比較)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "最近のアップデート"
|
msgstr "最近のアップデート"
|
||||||
|
|
||||||
|
|
@ -11446,7 +11440,6 @@ msgstr "により"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "変更済"
|
msgstr "変更済"
|
||||||
|
|
||||||
|
|
@ -11618,7 +11611,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "ツイッターのダイレクトメッセージ"
|
msgstr "ツイッターのダイレクトメッセージ"
|
||||||
|
|
||||||
|
|
@ -12206,6 +12198,81 @@ msgstr "|Right| は、|何らかの件名 [Ticket#12345]|の意味です"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Waiting time today"
|
msgstr "∅ Waiting time today"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "デフォルトの呼出しID"
|
#~ msgstr "デフォルトの呼出しID"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1004,9 +1004,6 @@ msgstr "첨부파일"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "주의 : 가져 오기가 완료된 후 이들은 당신의 로그인 암호를 될 것입니다."
|
msgstr "주의 : 가져 오기가 완료된 후 이들은 당신의 로그인 암호를 될 것입니다."
|
||||||
|
|
@ -2582,7 +2579,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "전자 메일 알림의 보낸 사람을 정의합니다."
|
msgstr "전자 메일 알림의 보낸 사람을 정의합니다."
|
||||||
|
|
||||||
|
|
@ -7948,7 +7944,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "첫 번째 응답 시간"
|
msgstr "첫 번째 응답 시간"
|
||||||
|
|
||||||
|
|
@ -11439,7 +11434,6 @@ msgstr "(상대) 전"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "최신 업데이트"
|
msgstr "최신 업데이트"
|
||||||
|
|
||||||
|
|
@ -11453,7 +11447,6 @@ msgstr "작성"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "변경"
|
msgstr "변경"
|
||||||
|
|
||||||
|
|
@ -11625,7 +11618,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "직접 메시지를 트위터"
|
msgstr "직접 메시지를 트위터"
|
||||||
|
|
||||||
|
|
@ -12213,6 +12205,81 @@ msgstr "| 오른쪽 | 어떤 주제 [Ticket # 12345] | | 의미"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ 오늘 대기 시간"
|
msgstr "∅ 오늘 대기 시간"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "기본 발신자 ID"
|
#~ msgstr "기본 발신자 ID"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -11297,7 +11297,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Pasikeitė"
|
msgstr "Pasikeitė"
|
||||||
|
|
||||||
|
|
@ -12050,5 +12049,80 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Laukino laikas šiandien"
|
msgstr "∅ Laukino laikas šiandien"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Prisijungti į %s"
|
#~ msgstr "Prisijungti į %s"
|
||||||
|
|
|
||||||
|
|
@ -12044,3 +12044,78 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
|
||||||
|
|
@ -7870,7 +7870,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Masa Jawapan Pertama"
|
msgstr "Masa Jawapan Pertama"
|
||||||
|
|
||||||
|
|
@ -11296,7 +11295,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Diubah"
|
msgstr "Diubah"
|
||||||
|
|
||||||
|
|
@ -12048,3 +12046,78 @@ msgstr ""
|
||||||
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
#: app/assets/javascripts/app/views/dashboard/stats/ticket_waiting_time.jst.eco
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Masa menuggungu hari ini"
|
msgstr "Masa menuggungu hari ini"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
|
||||||
|
|
@ -1016,9 +1016,6 @@ msgstr "Gearchiveerd"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "Belangrijk! Dit is je login wachtwoord nadat de import compleet is."
|
msgstr "Belangrijk! Dit is je login wachtwoord nadat de import compleet is."
|
||||||
|
|
@ -2602,7 +2599,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Definieert de afzender van e-mailberichten."
|
msgstr "Definieert de afzender van e-mailberichten."
|
||||||
|
|
||||||
|
|
@ -8035,7 +8031,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Eerste reactie"
|
msgstr "Eerste reactie"
|
||||||
|
|
||||||
|
|
@ -11572,7 +11567,6 @@ msgstr "voor (relatief)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Laatste aanpassing"
|
msgstr "Laatste aanpassing"
|
||||||
|
|
||||||
|
|
@ -11586,7 +11580,6 @@ msgstr "door"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Gewijzigd"
|
msgstr "Gewijzigd"
|
||||||
|
|
||||||
|
|
@ -11758,7 +11751,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "Twitter direct bericht"
|
msgstr "Twitter direct bericht"
|
||||||
|
|
||||||
|
|
@ -12347,6 +12339,81 @@ msgstr "|Rechts| betekend |Onderwerp [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Wachttijd vandaag"
|
msgstr "∅ Wachttijd vandaag"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Standaard weergegeven nummer"
|
#~ msgstr "Standaard weergegeven nummer"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1013,9 +1013,6 @@ msgstr "Vedlegg"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2600,7 +2597,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Definerer avsender av e-postvarsler."
|
msgstr "Definerer avsender av e-postvarsler."
|
||||||
|
|
||||||
|
|
@ -8007,7 +8003,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Første responstid"
|
msgstr "Første responstid"
|
||||||
|
|
||||||
|
|
@ -11529,7 +11524,6 @@ msgstr "før"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Siste oppdateringer"
|
msgstr "Siste oppdateringer"
|
||||||
|
|
||||||
|
|
@ -11543,7 +11537,6 @@ msgstr "av"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Endret"
|
msgstr "Endret"
|
||||||
|
|
||||||
|
|
@ -11715,7 +11708,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter direct-message"
|
msgstr "twitter direct-message"
|
||||||
|
|
||||||
|
|
@ -12303,6 +12295,81 @@ msgstr "|Høyre| betyr |Ett emnet [Sak#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Vente tid i dag"
|
msgstr "Vente tid i dag"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Standard Caller-ID"
|
#~ msgstr "Standard Caller-ID"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1015,9 +1015,6 @@ msgstr "Załączniki"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "Uwaga: To będzie Twoje hasło logowania po zakończeniu importowania."
|
msgstr "Uwaga: To będzie Twoje hasło logowania po zakończeniu importowania."
|
||||||
|
|
@ -2601,7 +2598,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Określa nadawcę powiadomień email."
|
msgstr "Określa nadawcę powiadomień email."
|
||||||
|
|
||||||
|
|
@ -8027,7 +8023,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Pierwszy Czas Odpowiedzi"
|
msgstr "Pierwszy Czas Odpowiedzi"
|
||||||
|
|
||||||
|
|
@ -11555,7 +11550,6 @@ msgstr "przed (względnie)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Ostatnie Aktualizacje"
|
msgstr "Ostatnie Aktualizacje"
|
||||||
|
|
||||||
|
|
@ -11569,7 +11563,6 @@ msgstr "przez"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Zmienione"
|
msgstr "Zmienione"
|
||||||
|
|
||||||
|
|
@ -11741,7 +11734,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter direct-message"
|
msgstr "twitter direct-message"
|
||||||
|
|
||||||
|
|
@ -12329,6 +12321,81 @@ msgstr "|Right| oznacza |Jakiś temat [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ dzisiejszy czas oczekiwania "
|
msgstr "∅ dzisiejszy czas oczekiwania "
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Domyślne id dzwoniącego"
|
#~ msgstr "Domyślne id dzwoniącego"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1016,9 +1016,6 @@ msgstr "Anexos"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2603,7 +2600,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Define a entidade que envia os e-mails"
|
msgstr "Define a entidade que envia os e-mails"
|
||||||
|
|
||||||
|
|
@ -8042,7 +8038,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Tempo de Resposta"
|
msgstr "Tempo de Resposta"
|
||||||
|
|
||||||
|
|
@ -11577,7 +11572,6 @@ msgstr "antes"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Últimas Atualizações"
|
msgstr "Últimas Atualizações"
|
||||||
|
|
||||||
|
|
@ -11591,7 +11585,6 @@ msgstr "por"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Alterado"
|
msgstr "Alterado"
|
||||||
|
|
||||||
|
|
@ -11763,7 +11756,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "mensagem direta to twitter"
|
msgstr "mensagem direta to twitter"
|
||||||
|
|
||||||
|
|
@ -12351,6 +12343,81 @@ msgstr "|Direita| resulta |Assunto qualquer [Chamado#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ tempo de espera hoje"
|
msgstr "∅ tempo de espera hoje"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Identificador de Chamadas padrão"
|
#~ msgstr "Identificador de Chamadas padrão"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1014,9 +1014,6 @@ msgstr "Anexos"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2602,7 +2599,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Define o remetente de notificações por e-mail."
|
msgstr "Define o remetente de notificações por e-mail."
|
||||||
|
|
||||||
|
|
@ -8040,7 +8036,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "First Response Time"
|
msgstr "First Response Time"
|
||||||
|
|
||||||
|
|
@ -11578,7 +11573,6 @@ msgstr "antes (relativo)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Últimas atualizações"
|
msgstr "Últimas atualizações"
|
||||||
|
|
||||||
|
|
@ -11592,7 +11586,6 @@ msgstr "por"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Alterado"
|
msgstr "Alterado"
|
||||||
|
|
||||||
|
|
@ -11764,7 +11757,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter mensagem direta"
|
msgstr "twitter mensagem direta"
|
||||||
|
|
||||||
|
|
@ -12353,6 +12345,81 @@ msgstr "|Right| Referente |Algum assunto [Ticket#12345]| "
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Tempo de Espera Hoje"
|
msgstr "∅ Tempo de Espera Hoje"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "ID padrão do chamador"
|
#~ msgstr "ID padrão do chamador"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1009,9 +1009,6 @@ msgstr "Atașamente "
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2598,7 +2595,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Definește cu ce email se trimit notificările de email"
|
msgstr "Definește cu ce email se trimit notificările de email"
|
||||||
|
|
||||||
|
|
@ -8000,7 +7996,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Timpul primul răspuns"
|
msgstr "Timpul primul răspuns"
|
||||||
|
|
||||||
|
|
@ -11526,7 +11521,6 @@ msgstr "înainte (relativ)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Ultimele actualizări"
|
msgstr "Ultimele actualizări"
|
||||||
|
|
||||||
|
|
@ -11540,7 +11534,6 @@ msgstr "de către "
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Schimbat"
|
msgstr "Schimbat"
|
||||||
|
|
||||||
|
|
@ -11712,7 +11705,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "mesaj direct twitter"
|
msgstr "mesaj direct twitter"
|
||||||
|
|
||||||
|
|
@ -12301,6 +12293,81 @@ msgstr "|Dreapta| înseamnă |[Tichet#12345] Un Subiect Oarecare|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Caller ID-ul implicit"
|
#~ msgstr "Caller ID-ul implicit"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1013,9 +1013,6 @@ msgstr "Вложения"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "Внимание: это будут ваши логин пароль после завершения импорта."
|
msgstr "Внимание: это будут ваши логин пароль после завершения импорта."
|
||||||
|
|
@ -2595,7 +2592,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Определяет отправителя уведомлений по электронной почте."
|
msgstr "Определяет отправителя уведомлений по электронной почте."
|
||||||
|
|
||||||
|
|
@ -8036,7 +8032,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Время первого ответа"
|
msgstr "Время первого ответа"
|
||||||
|
|
||||||
|
|
@ -11571,7 +11566,6 @@ msgstr "before (relative)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Последние обновления"
|
msgstr "Последние обновления"
|
||||||
|
|
||||||
|
|
@ -11585,7 +11579,6 @@ msgstr "от"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Изменено"
|
msgstr "Изменено"
|
||||||
|
|
||||||
|
|
@ -11757,7 +11750,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "прямое сообщение в twitter"
|
msgstr "прямое сообщение в twitter"
|
||||||
|
|
||||||
|
|
@ -12345,6 +12337,81 @@ msgstr "|Справа| означает |Тема письма [Заявка#123
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Время ожидания сегодня"
|
msgstr "Время ожидания сегодня"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Номер по умолчанию"
|
#~ msgstr "Номер по умолчанию"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1007,9 +1007,6 @@ msgstr "inyomeko"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2592,7 +2589,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "kugena uwohereza imenyesha ryo kuri imeri"
|
msgstr "kugena uwohereza imenyesha ryo kuri imeri"
|
||||||
|
|
||||||
|
|
@ -8004,7 +8000,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Igihe cya mbere cyo gusubiza"
|
msgstr "Igihe cya mbere cyo gusubiza"
|
||||||
|
|
||||||
|
|
@ -11529,7 +11524,6 @@ msgstr "mbere(ugereranyije)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Amakuru agezweho"
|
msgstr "Amakuru agezweho"
|
||||||
|
|
||||||
|
|
@ -11543,7 +11537,6 @@ msgstr "na"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "ya/byahinduwe/tse"
|
msgstr "ya/byahinduwe/tse"
|
||||||
|
|
||||||
|
|
@ -11715,7 +11708,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "ubutumwa bwo kuri twitter "
|
msgstr "ubutumwa bwo kuri twitter "
|
||||||
|
|
||||||
|
|
@ -12305,6 +12297,81 @@ msgstr "Iburyo bivuga[ingingo ibonetse yose] Tike#1234"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "igihe cyo gutegereza uyu munsi"
|
msgstr "igihe cyo gutegereza uyu munsi"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Ikiranga cya muhamagazo mburabuzi"
|
#~ msgstr "Ikiranga cya muhamagazo mburabuzi"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1004,9 +1004,6 @@ msgstr "Prílohy"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "Upozornenie: Toto bude vaše prihlasovacie heslo po dokončení importu."
|
msgstr "Upozornenie: Toto bude vaše prihlasovacie heslo po dokončení importu."
|
||||||
|
|
@ -7904,7 +7901,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Čas prvej odpovede"
|
msgstr "Čas prvej odpovede"
|
||||||
|
|
||||||
|
|
@ -11340,7 +11336,6 @@ msgstr "podľa"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Zmenený"
|
msgstr "Zmenený"
|
||||||
|
|
||||||
|
|
@ -12093,5 +12088,80 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ čakacia doba dnes"
|
msgstr "∅ čakacia doba dnes"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Prihláste sa do %s"
|
#~ msgstr "Prihláste sa do %s"
|
||||||
|
|
|
||||||
|
|
@ -1015,9 +1015,6 @@ msgstr "Priloge"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "Pozor: To bo vaše geslo za prijavo po končanem uvozu. "
|
msgstr "Pozor: To bo vaše geslo za prijavo po končanem uvozu. "
|
||||||
|
|
@ -7907,7 +7904,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Čas prvega odgovora"
|
msgstr "Čas prvega odgovora"
|
||||||
|
|
||||||
|
|
@ -11329,7 +11325,6 @@ msgstr "pred (relativno)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Zadnje posodobitve"
|
msgstr "Zadnje posodobitve"
|
||||||
|
|
||||||
|
|
@ -11343,7 +11338,6 @@ msgstr "od"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Spremenjeno"
|
msgstr "Spremenjeno"
|
||||||
|
|
||||||
|
|
@ -12096,6 +12090,81 @@ msgstr ""
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Današnji čakalni čas"
|
msgstr "Današnji čakalni čas"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Privzeti ID klicatelja"
|
#~ msgstr "Privzeti ID klicatelja"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1003,9 +1003,6 @@ msgstr "Atačmenti"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2583,7 +2580,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Definiši pošiljaoca email notifikacija."
|
msgstr "Definiši pošiljaoca email notifikacija."
|
||||||
|
|
||||||
|
|
@ -7946,7 +7942,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Vreme za prvi odgovor"
|
msgstr "Vreme za prvi odgovor"
|
||||||
|
|
||||||
|
|
@ -11422,7 +11417,6 @@ msgstr "pre (relativno)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Poslednje ažuriranje"
|
msgstr "Poslednje ažuriranje"
|
||||||
|
|
||||||
|
|
@ -11436,7 +11430,6 @@ msgstr "by"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Promenjeno"
|
msgstr "Promenjeno"
|
||||||
|
|
||||||
|
|
@ -11608,7 +11601,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter direct-message"
|
msgstr "twitter direct-message"
|
||||||
|
|
||||||
|
|
@ -12196,6 +12188,81 @@ msgstr "|Desno| znači |Some Subject [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Vreme čekanja danas"
|
msgstr "∅ Vreme čekanja danas"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default caller id"
|
#~ msgstr "Default caller id"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1014,9 +1014,6 @@ msgstr "Bilagor"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2600,7 +2597,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Definierar avsändaren för e-postnotifikationer."
|
msgstr "Definierar avsändaren för e-postnotifikationer."
|
||||||
|
|
||||||
|
|
@ -8023,7 +8019,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Första svarstid"
|
msgstr "Första svarstid"
|
||||||
|
|
||||||
|
|
@ -11551,7 +11546,6 @@ msgstr "före (relativ)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Senaste uppdateringar"
|
msgstr "Senaste uppdateringar"
|
||||||
|
|
||||||
|
|
@ -11565,7 +11559,6 @@ msgstr "av"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Ändrad"
|
msgstr "Ändrad"
|
||||||
|
|
||||||
|
|
@ -11737,7 +11730,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter direkt-meddelande"
|
msgstr "twitter direkt-meddelande"
|
||||||
|
|
||||||
|
|
@ -12325,6 +12317,81 @@ msgstr "|Höger| betyder |Något Ämne [Ärende#12345]| "
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Väntetid idag"
|
msgstr "∅ Väntetid idag"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Standard uppringare id"
|
#~ msgstr "Standard uppringare id"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1011,9 +1011,6 @@ msgstr "Attachments"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr ""
|
msgstr ""
|
||||||
|
|
@ -2598,7 +2595,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Defines the sender of email notifications."
|
msgstr "Defines the sender of email notifications."
|
||||||
|
|
||||||
|
|
@ -8014,7 +8010,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "First Response Time"
|
msgstr "First Response Time"
|
||||||
|
|
||||||
|
|
@ -11538,7 +11533,6 @@ msgstr "before (relative)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Latest updates"
|
msgstr "Latest updates"
|
||||||
|
|
||||||
|
|
@ -11552,7 +11546,6 @@ msgstr "by"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Changed"
|
msgstr "Changed"
|
||||||
|
|
||||||
|
|
@ -11724,7 +11717,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "twitter direct-message"
|
msgstr "twitter direct-message"
|
||||||
|
|
||||||
|
|
@ -12312,6 +12304,81 @@ msgstr "|Right| means |Some Subject [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "Bugünkü bekleme süresi"
|
msgstr "Bugünkü bekleme süresi"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Default caller id"
|
#~ msgstr "Default caller id"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1008,9 +1008,6 @@ msgstr "Вкладення"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "Увага: це – Ваш пароль доступу після завершення імпорту."
|
msgstr "Увага: це – Ваш пароль доступу після завершення імпорту."
|
||||||
|
|
@ -2594,7 +2591,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "Визначає відправника сповіщень електронною поштою."
|
msgstr "Визначає відправника сповіщень електронною поштою."
|
||||||
|
|
||||||
|
|
@ -8005,7 +8001,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "Час першої відповіді"
|
msgstr "Час першої відповіді"
|
||||||
|
|
||||||
|
|
@ -11543,7 +11538,6 @@ msgstr "до"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "Останні оновлення"
|
msgstr "Останні оновлення"
|
||||||
|
|
||||||
|
|
@ -11557,7 +11551,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Змінено"
|
msgstr "Змінено"
|
||||||
|
|
||||||
|
|
@ -11729,7 +11722,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "пряме повідомлення twitter\t"
|
msgstr "пряме повідомлення twitter\t"
|
||||||
|
|
||||||
|
|
@ -12318,6 +12310,81 @@ msgstr "|Праворуч| означає |Тема [Заявка № 12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Час очікування сьогодні\t"
|
msgstr "∅ Час очікування сьогодні\t"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "Номер абонента за замовчуванням"
|
#~ msgstr "Номер абонента за замовчуванням"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -11303,7 +11303,6 @@ msgstr "bởi"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Change Customer"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "Thay khách hàng"
|
msgstr "Thay khách hàng"
|
||||||
|
|
||||||
|
|
@ -12056,5 +12055,80 @@ msgstr "|Right| means |Some Subject [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ Thời gian chờ hôm nay"
|
msgstr "∅ Thời gian chờ hôm nay"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Login with %s"
|
#~ msgid "Login with %s"
|
||||||
#~ msgstr "Đăng nhập với %s"
|
#~ msgstr "Đăng nhập với %s"
|
||||||
|
|
|
||||||
|
|
@ -1003,9 +1003,6 @@ msgstr "附件"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "注意：這些將是匯入完成後的登入密碼"
|
msgstr "注意：這些將是匯入完成後的登入密碼"
|
||||||
|
|
@ -2576,7 +2573,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "定義電子郵件通知的寄件人"
|
msgstr "定義電子郵件通知的寄件人"
|
||||||
|
|
||||||
|
|
@ -7927,7 +7923,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "第一响应时间"
|
msgstr "第一响应时间"
|
||||||
|
|
||||||
|
|
@ -11379,7 +11374,6 @@ msgstr "之前 (相對)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "最后更新"
|
msgstr "最后更新"
|
||||||
|
|
||||||
|
|
@ -11393,7 +11387,6 @@ msgstr "由"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "已修改"
|
msgstr "已修改"
|
||||||
|
|
||||||
|
|
@ -11565,7 +11558,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "Twitter 直接-訊息"
|
msgstr "Twitter 直接-訊息"
|
||||||
|
|
||||||
|
|
@ -12153,6 +12145,81 @@ msgstr "|右邊|表示|某些主旨[Ticket＃12345] |"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅轮候时间"
|
msgstr "∅轮候时间"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "預設 caller id"
|
#~ msgstr "預設 caller id"
|
||||||
|
|
||||||
|
|
|
||||||
|
|
@ -1004,9 +1004,6 @@ msgstr "附件"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
#: app/assets/javascripts/app/views/import/kayako.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid ""
|
|
||||||
#| "Attention: These will be your login password after the import is "
|
|
||||||
#| "completed."
|
|
||||||
msgid ""
|
msgid ""
|
||||||
"Attention: These will also your login password after the import is completed."
|
"Attention: These will also your login password after the import is completed."
|
||||||
msgstr "注意：這些將是匯入完成後的登入密碼。"
|
msgstr "注意：這些將是匯入完成後的登入密碼。"
|
||||||
|
|
@ -2577,7 +2574,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/settings.rb
|
#: db/seeds/settings.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Defines the sender of email notifications."
|
|
||||||
msgid "Defines Kayako endpoint authentication user."
|
msgid "Defines Kayako endpoint authentication user."
|
||||||
msgstr "定義電子郵件通知的寄件人。"
|
msgstr "定義電子郵件通知的寄件人。"
|
||||||
|
|
||||||
|
|
@ -7933,7 +7929,6 @@ msgstr ""
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
#: app/assets/javascripts/app/views/sla/index.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "First Response Time"
|
|
||||||
msgid "Response Time"
|
msgid "Response Time"
|
||||||
msgstr "第一次回應時間"
|
msgstr "第一次回應時間"
|
||||||
|
|
||||||
|
|
@ -11387,7 +11382,6 @@ msgstr "之前 (相對)"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
#: app/assets/javascripts/app/views/generic/sla_times.jst.eco
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Latest updates"
|
|
||||||
msgid "between agent updates"
|
msgid "between agent updates"
|
||||||
msgstr "最後更新"
|
msgstr "最後更新"
|
||||||
|
|
||||||
|
|
@ -11401,7 +11395,6 @@ msgstr "由"
|
||||||
|
|
||||||
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
#: app/assets/javascripts/app/controllers/_ui_element/core_workflow_condition.coffee
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "Changed"
|
|
||||||
msgid "changed to"
|
msgid "changed to"
|
||||||
msgstr "已更動"
|
msgstr "已更動"
|
||||||
|
|
||||||
|
|
@ -11573,7 +11566,6 @@ msgstr ""
|
||||||
|
|
||||||
#: db/seeds/ticket_article_types.rb
|
#: db/seeds/ticket_article_types.rb
|
||||||
#, fuzzy
|
#, fuzzy
|
||||||
#| msgid "twitter direct-message"
|
|
||||||
msgid "facebook direct-message"
|
msgid "facebook direct-message"
|
||||||
msgstr "Twitter 直接訊息"
|
msgstr "Twitter 直接訊息"
|
||||||
|
|
||||||
|
|
@ -12161,6 +12153,81 @@ msgstr "|右邊| 表示 |某主旨 [Ticket#12345]|"
|
||||||
msgid "∅ Waiting time today"
|
msgid "∅ Waiting time today"
|
||||||
msgstr "∅ 今日等待時間"
|
msgstr "∅ 今日等待時間"
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"** Service Level Agreements **, abbreviated ** SLAs **, help you to meet "
|
||||||
|
"certain customers' time-related responses. Thus, for example, you can say "
|
||||||
|
"customers should always get a response from you after 8 hours at the latest. "
|
||||||
|
"In the event of an imminent violation or a breach, Zammad will alert you to "
|
||||||
|
"such events."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"Any violations are displayed in a separate view in the overviews. You can "
|
||||||
|
"also configure ** e-mail notifications **."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Available objects are:\n"
|
||||||
|
"* ticket (e. g. ticket.state, ticket.group)\n"
|
||||||
|
"* ticket.customer (e. g. ticket.customer.firstname, ticket.customer."
|
||||||
|
"lastname)\n"
|
||||||
|
"* ticket.owner (e. g. ticket.owner.firstname, ticket.owner.lastname)\n"
|
||||||
|
"* ticket.organization (e. g. ticket.organization.name)\n"
|
||||||
|
"* user (e. g. user.firstname, user.email)"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Create Text Modules to **spend less time writing responses**. Text Modules "
|
||||||
|
"can include smart variables like the users name or email address."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Every time a customer creates a new ticket, they automatically receive a "
|
||||||
|
"confirmation email to assure them that their issue has been submitted "
|
||||||
|
"successfully. This behavior is built into Zammad, but it’s also highly "
|
||||||
|
"customizable, and you can set up other automated actions just like it."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid ""
|
||||||
|
"Examples of snippets are:\n"
|
||||||
|
"* Hello Mrs. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello Mr. #{ticket.customer.lastname},\n"
|
||||||
|
"* Hello #{ticket.customer.firstname},\n"
|
||||||
|
"* My Name is #{user.firstname},"
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/sla.coffee
|
||||||
|
msgid ""
|
||||||
|
"It can be ** response time ** (time between the creation of a ticket and the "
|
||||||
|
"first reaction of an agent), ** update time ** (time between a customer's "
|
||||||
|
"request and an agent's reaction) and ** solution time ** (time between "
|
||||||
|
"creation and closing a ticket ) To be defined."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Maybe you want to set a higher priority on any ticket with the word “urgent” "
|
||||||
|
"in the title. Maybe you want to avoid sending auto-reply emails to customers "
|
||||||
|
"from certain organizations. Maybe you want mark a ticket as “pending” "
|
||||||
|
"whenever someone adds an internal note to a ticket."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/text_module.coffee
|
||||||
|
msgid "Of course you can also use multi line snippets."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
|
#: app/assets/javascripts/app/models/trigger.coffee
|
||||||
|
msgid ""
|
||||||
|
"Whatever it is, you can do it with triggers: actions that watch tickets for "
|
||||||
|
"certain changes, and then fire off whenever those changes occur."
|
||||||
|
msgstr ""
|
||||||
|
|
||||||
#~ msgid "Default caller id"
|
#~ msgid "Default caller id"
|
||||||
#~ msgstr "預設 Caller ID"
|
#~ msgstr "預設 Caller ID"
|
||||||
|
|
||||||
|
|
|
||||||
Loading…
Reference in a new issue