Fixed escalation calculation for closed tickets.
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1 changed files with 1 additions and 2 deletions
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@ -48,10 +48,9 @@ returns
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if sla
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if sla
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calendar = sla.calendar
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calendar = sla.calendar
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end
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end
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return if !calendar
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# if no escalation is enabled
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# if no escalation is enabled
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if !sla
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if !sla || !calendar
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# nothing to change
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# nothing to change
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return true if !escalation_time
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return true if !escalation_time
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