Merge branch 'develop' into private-pull-request-1118

.gitlab-ci.yml

@@ -3,7 +3,7 @@ before_script:
   - which ruby
   - env
   - test -n "$RNAME" && script/build/test_db_config.sh
-  - test -n "$RNAME" && bundle install
+  - test -n "$RNAME" && bundle install --jobs 8
 
 stages:
   - pre
@@ -127,6 +127,17 @@ test:integration:email_deliver:
     - ruby -I test/ test/integration/email_deliver_test.rb
     - rake db:drop
 
+test:integration:email_keep_on_server:
+  stage: test
+  tags:
+    - core
+  script:
+    - export RAILS_ENV=test
+    - rake db:create
+    - rake db:migrate
+    - ruby -I test/ test/integration/email_keep_on_server_test.rb
+    - rake db:drop
+
 test:integration:twitter:
   stage: test
   tags:
@@ -229,7 +240,7 @@ test:integration:slack:
     - rake db:create
     - rake db:migrate
     - echo "gem 'slack-api'" >> Gemfile.local
-    - bundle install
+    - bundle install --jobs 8
     - ruby -I test test/integration/slack_test.rb
     - rake db:drop
 
@@ -281,6 +292,7 @@ test:integration:es_mysql:
     - ruby -I test/ test/integration/elasticsearch_test.rb
     - ruby -I test/ test/controllers/search_controller_test.rb
     - ruby -I test/ test/integration/report_test.rb
+    - ruby -I test/ test/controllers/form_controller_test.rb
     - rake db:drop
 
 test:integration:es_postgresql:
@@ -297,6 +309,7 @@ test:integration:es_postgresql:
     - ruby -I test/ test/integration/elasticsearch_test.rb
     - ruby -I test/ test/controllers/search_controller_test.rb
     - ruby -I test/ test/integration/report_test.rb
+    - ruby -I test/ test/controllers/form_controller_test.rb
     - rake db:drop
 
 test:integration:zendesk_mysql:
@@ -330,7 +343,7 @@ test:integration:otrs_5_mysql:
     - mysql
   script:
     - export RAILS_ENV=test
-    - export IMPORT_OTRS_ENDPOINT="http://vz599.demo.znuny.com/otrs/public.pl?Action=ZammadMigrator"
+    - export IMPORT_OTRS_ENDPOINT="http://vz1109.demo.znuny.com/otrs/public.pl?Action=ZammadMigrator"
     - rake db:create
     - rake db:migrate
     - ruby -I test/ test/integration/otrs_import_test.rb
@@ -343,7 +356,7 @@ test:integration:otrs_5_postgresql:
     - postgresql
   script:
     - export RAILS_ENV=test
-    - export IMPORT_OTRS_ENDPOINT="http://vz599.demo.znuny.com/otrs/public.pl?Action=ZammadMigrator"
+    - export IMPORT_OTRS_ENDPOINT="http://vz1109.demo.znuny.com/otrs/public.pl?Action=ZammadMigrator"
     - rake db:create
     - rake db:migrate
     - ruby -I test/ test/integration/otrs_import_test.rb
@@ -409,6 +422,7 @@ browser:build:
     - rake assets:precompile
     - rake db:drop
   artifacts:
+    expire_in: 1 week
     paths:
     - public/assets/.sprockets-manifest*
     - public/assets/application-*
@@ -426,7 +440,7 @@ test:browser:integration:api_client_ruby:
     - script/build/test_startup.sh $RAILS_ENV $BROWSER_PORT $WS_PORT 1
     - git clone git@github.com:zammad/zammad-api-client-ruby.git || script/build/test_shutdown.sh $RAILS_ENV $BROWSER_PORT $WS_PORT 1 1
     - cd zammad-api-client-ruby
-    - bundle install
+    - bundle install --jobs 8
     - export TEST_URL=http://$IP:$BROWSER_PORT
     - rspec || (cd .. && script/build/test_shutdown.sh $RAILS_ENV $BROWSER_PORT $WS_PORT 1 1)
     - cd .. && script/build/test_shutdown.sh $RAILS_ENV $BROWSER_PORT $WS_PORT 0 1

.pkgr.yml

@@ -5,19 +5,23 @@ notifications: false
 targets:
   centos-7:
     dependencies:
+      - elasticsearch
       - nginx
       - postgresql-server
       - which
   debian-8:
     dependencies:
+      - elasticsearch
       - nginx|apache2
       - postgresql|mysql-server|mariadb-server|sqlite
   ubuntu-16.04:
     dependencies:
+      - elasticsearch
       - nginx|apache2
       - postgresql|mysql-server|mariadb-server|sqlite
   sles-12:
     dependencies:
+      - elasticsearch
       - nginx
       - postgresql-server
 before:

.ruby-version

@@ -1 +1 @@
-2.3.1
+2.4.1

.travis.yml

@@ -19,7 +19,7 @@ services:
   - mysql
 language: ruby
 rvm:
-  - 2.3.1
+  - 2.4.1
 before_install:
   - sudo apt-get -qq update
   - sudo apt-get install -y curl git-core patch build-essential bison zlib1g-dev libssl-dev libxml2-dev libxml2-dev sqlite3 libsqlite3-dev autotools-dev libxslt1-dev libyaml-0-2 autoconf automake libreadline6-dev libyaml-dev libtool libgmp-dev libgdbm-dev libncurses5-dev pkg-config libffi-dev libmysqlclient-dev postfix
@@ -55,3 +55,4 @@ script:
   - ruby -I test/ test/integration/user_device_controller_test.rb
   - ruby -I test/ test/integration/sipgate_controller_test.rb
   - rake db:drop
+after_success: contrib/travis-ci.org/trigger-docker-compose-build.sh

CHANGELOG.md

@@ -1,7 +1,7 @@
 # Change Log
 
-## [1.6.0](https://github.com/zammad/zammad/tree/1.6.0) (2017-xx-xx)
+## [2.1.0](https://github.com/zammad/zammad/tree/2.1.0) (2017-xx-xx)
-[Full Changelog](https://github.com/zammad/zammad/compare/1.4.0...1.5.0)
+[Full Changelog](https://github.com/zammad/zammad/compare/2.0.0...2.1.0)
 
 **Implemented enhancements:**
 

Gemfile

@@ -1,8 +1,8 @@
 source 'https://rubygems.org'
 
-ruby '2.3.1'
+ruby '2.4.1'
 
-gem 'rails', '4.2.7.1'
+gem 'rails', '4.2.9'
 gem 'rails-observers'
 gem 'activerecord-session_store'
 
@@ -40,18 +40,20 @@ gem 'omniauth-gitlab'
 gem 'omniauth-google-oauth2'
 gem 'omniauth-linkedin-oauth2'
 gem 'omniauth-twitter'
+gem 'omniauth-microsoft-office365'
 
 gem 'twitter'
 gem 'telegramAPI'
 gem 'koala'
 gem 'mail'
-gem 'email_verifier'
+gem 'valid_email2'
 gem 'htmlentities'
 
 gem 'mime-types'
 
 gem 'biz'
 
+gem 'composite_primary_keys'
 gem 'delayed_job_active_record'
 gem 'daemons'
 
@@ -72,12 +74,16 @@ gem 'argon2'
 
 gem 'writeexcel'
 gem 'icalendar'
+gem 'icalendar-recurrence'
 gem 'browser'
 
 # integrations
 gem 'slack-notifier'
 gem 'clearbit'
 gem 'zendesk_api'
+gem 'viewpoint'
+gem 'rubyntlm', git: 'https://github.com/wimm/rubyntlm.git'
+gem 'autodiscover', git: 'https://github.com/thorsteneckel/autodiscover.git'
 
 # event machine
 gem 'eventmachine'

Gemfile.lock

@@ -1,67 +1,82 @@
+GIT
+  remote: https://github.com/thorsteneckel/autodiscover.git
+  revision: 29d713ee0c8c25fcf74c4292ff13fe1fa4d0d827
+  specs:
+    autodiscover (1.0.2)
+      httpclient
+      logging
+      nokogiri
+      nori
+
+GIT
+  remote: https://github.com/wimm/rubyntlm.git
+  revision: 53969639b87b9e5d5fef560f19cf0d977259591c
+  specs:
+    rubyntlm (0.1.2)
+
 GEM
   remote: https://rubygems.org/
   specs:
-    actionmailer (4.2.7.1)
+    actionmailer (4.2.9)
-      actionpack (= 4.2.7.1)
+      actionpack (= 4.2.9)
-      actionview (= 4.2.7.1)
+      actionview (= 4.2.9)
-      activejob (= 4.2.7.1)
+      activejob (= 4.2.9)
       mail (~> 2.5, >= 2.5.4)
       rails-dom-testing (~> 1.0, >= 1.0.5)
-    actionpack (4.2.7.1)
+    actionpack (4.2.9)
-      actionview (= 4.2.7.1)
+      actionview (= 4.2.9)
-      activesupport (= 4.2.7.1)
+      activesupport (= 4.2.9)
       rack (~> 1.6)
       rack-test (~> 0.6.2)
       rails-dom-testing (~> 1.0, >= 1.0.5)
       rails-html-sanitizer (~> 1.0, >= 1.0.2)
-    actionview (4.2.7.1)
+    actionview (4.2.9)
-      activesupport (= 4.2.7.1)
+      activesupport (= 4.2.9)
       builder (~> 3.1)
       erubis (~> 2.7.0)
       rails-dom-testing (~> 1.0, >= 1.0.5)
-      rails-html-sanitizer (~> 1.0, >= 1.0.2)
+      rails-html-sanitizer (~> 1.0, >= 1.0.3)
-    activejob (4.2.7.1)
+    activejob (4.2.9)
-      activesupport (= 4.2.7.1)
+      activesupport (= 4.2.9)
       globalid (>= 0.3.0)
-    activemodel (4.2.7.1)
+    activemodel (4.2.9)
-      activesupport (= 4.2.7.1)
+      activesupport (= 4.2.9)
       builder (~> 3.1)
-    activerecord (4.2.7.1)
+    activerecord (4.2.9)
-      activemodel (= 4.2.7.1)
+      activemodel (= 4.2.9)
-      activesupport (= 4.2.7.1)
+      activesupport (= 4.2.9)
       arel (~> 6.0)
-    activerecord-nulldb-adapter (0.3.6)
+    activerecord-nulldb-adapter (0.3.7)
       activerecord (>= 2.0.0)
-    activerecord-session_store (1.0.0)
+    activerecord-session_store (1.1.0)
-      actionpack (>= 4.0, < 5.1)
+      actionpack (>= 4.0, < 5.2)
-      activerecord (>= 4.0, < 5.1)
+      activerecord (>= 4.0, < 5.2)
       multi_json (~> 1.11, >= 1.11.2)
       rack (>= 1.5.2, < 3)
-      railties (>= 4.0, < 5.1)
+      railties (>= 4.0, < 5.2)
-    activesupport (4.2.7.1)
+    activesupport (4.2.9)
       i18n (~> 0.7)
-      json (~> 1.7, >= 1.7.7)
       minitest (~> 5.1)
       thread_safe (~> 0.3, >= 0.3.4)
       tzinfo (~> 1.1)
     addressable (2.4.0)
-    arel (6.0.3)
+    arel (6.0.4)
     argon2 (1.1.3)
       ffi (~> 1.9)
       ffi-compiler (~> 0.1)
     ast (2.3.0)
-    autoprefixer-rails (6.4.1.1)
+    autoprefixer-rails (7.1.2.4)
       execjs
-    biz (1.6.0)
+    biz (1.7.0)
       clavius (~> 1.0)
       tzinfo
     browser (2.2.0)
     buftok (0.2.0)
-    builder (3.2.2)
+    builder (3.2.3)
     childprocess (0.5.9)
       ffi (~> 1.0, >= 1.0.11)
     clavius (1.0.2)
-    clearbit (0.2.5)
+    clearbit (0.2.7)
       nestful (~> 1.1.0)
     coderay (1.1.1)
     coffee-rails (4.2.1)
@@ -70,31 +85,32 @@ GEM
     coffee-script (2.4.1)
       coffee-script-source
       execjs
-    coffee-script-source (1.10.0)
+    coffee-script-source (1.12.2)
     coffeelint (1.14.0)
       coffee-script
       execjs
       json
-    concurrent-ruby (1.0.2)
+    composite_primary_keys (8.1.6)
-    coveralls (0.8.16)
+      activerecord (~> 4.2.0)
+    concurrent-ruby (1.0.5)
+    coveralls (0.8.21)
       json (>= 1.8, < 3)
-      simplecov (~> 0.12.0)
+      simplecov (~> 0.14.1)
-      term-ansicolor (~> 1.3.0)
+      term-ansicolor (~> 1.3)
-      thor (~> 0.19.1)
+      thor (~> 0.19.4)
-      tins (>= 1.6.0, < 2)
+      tins (~> 1.6)
     crack (0.4.3)
       safe_yaml (~> 1.0.0)
     daemons (1.2.4)
-    delayed_job (4.1.2)
+    delayed_job (4.1.3)
-      activesupport (>= 3.0, < 5.1)
+      activesupport (>= 3.0, < 5.2)
-    delayed_job_active_record (4.1.1)
+    delayed_job_active_record (4.1.2)
-      activerecord (>= 3.0, < 5.1)
+      activerecord (>= 3.0, < 5.2)
       delayed_job (>= 3.0, < 5)
     diff-lcs (1.2.5)
     diffy (3.1.0)
-    dnsruby (1.59.3)
     docile (1.1.5)
-    domain_name (0.5.20160826)
+    domain_name (0.5.20170404)
       unf (>= 0.0.5, < 1.0.0)
     doorkeeper (4.2.0)
       railties (>= 4.2)
@@ -106,8 +122,6 @@ GEM
     em-websocket (0.5.1)
       eventmachine (>= 0.12.9)
       http_parser.rb (~> 0.6.0)
-    email_verifier (0.1.0)
-      dnsruby (>= 1.5)
     equalizer (0.0.10)
     erubis (2.7.0)
     eventmachine (1.2.3)
@@ -136,8 +150,8 @@ GEM
       rainbow (>= 2.1)
       rake (>= 10.0)
       retriable (~> 2.1)
-    globalid (0.3.7)
+    globalid (0.4.0)
-      activesupport (>= 4.1.0)
+      activesupport (>= 4.2.0)
     guard (2.14.0)
       formatador (>= 0.2.4)
       listen (>= 2.7, < 4.0)
@@ -153,39 +167,49 @@ GEM
       guard (~> 2.8)
       guard-compat (~> 1.0)
       multi_json (~> 1.8)
-    guard-symlink (0.1.0)
+    guard-symlink (0.1.1)
+      guard
       guard-compat (~> 1.1)
-    hashdiff (0.3.2)
+    hashdiff (0.3.5)
-    hashie (3.4.4)
+    hashie (3.5.6)
     htmlentities (4.3.4)
     http (1.0.4)
       addressable (~> 2.3)
       http-cookie (~> 1.0)
       http-form_data (~> 1.0.1)
       http_parser.rb (~> 0.6.0)
-    http-cookie (1.0.2)
+    http-cookie (1.0.3)
       domain_name (~> 0.5)
-    http-form_data (1.0.1)
+    http-form_data (1.0.3)
     http_parser.rb (0.6.0)
-    i18n (0.8.1)
+    httpclient (2.8.3)
+    i18n (0.8.6)
     icalendar (2.4.1)
+    icalendar-recurrence (1.1.2)
+      icalendar (~> 2.0)
+      ice_cube (~> 0.13)
+    ice_cube (0.16.2)
     inflection (1.0.0)
     json (1.8.6)
-    jwt (1.5.4)
+    jwt (1.5.6)
     kgio (2.11.0)
     koala (2.4.0)
       addressable
       faraday
       multi_json (>= 1.3.0)
-    libv8 (3.16.14.15)
+    libv8 (3.16.14.19)
     listen (3.1.5)
       rb-fsevent (~> 0.9, >= 0.9.4)
       rb-inotify (~> 0.9, >= 0.9.7)
       ruby_dep (~> 1.2)
+    little-plugger (1.1.4)
+    logging (2.2.2)
+      little-plugger (~> 1.1)
+      multi_json (~> 1.10)
     loofah (2.0.3)
       nokogiri (>= 1.5.9)
     lumberjack (1.0.10)
-    mail (2.6.4)
+    mail (2.6.6)
       mime-types (>= 1.16, < 4)
     memoizable (0.4.2)
       thread_safe (~> 0.3, >= 0.3.1)
@@ -193,50 +217,54 @@ GEM
     mime-types (3.1)
       mime-types-data (~> 3.2015)
     mime-types-data (3.2016.0521)
-    mini_portile2 (2.1.0)
+    mini_portile2 (2.2.0)
-    minitest (5.10.1)
+    minitest (5.10.3)
     multi_json (1.12.1)
-    multi_xml (0.5.5)
+    multi_xml (0.6.0)
     multipart-post (2.0.0)
-    mysql2 (0.4.4)
+    mysql2 (0.4.6)
     naught (1.1.0)
     nenv (0.3.0)
     nestful (1.1.1)
     net-ldap (0.15.0)
     netrc (0.11.0)
-    nokogiri (1.7.1)
+    nokogiri (1.8.0)
-      mini_portile2 (~> 2.1.0)
+      mini_portile2 (~> 2.2.0)
+    nori (2.6.0)
     notiffany (0.1.1)
       nenv (~> 0.1)
       shellany (~> 0.0)
     oauth (0.5.1)
-    oauth2 (1.2.0)
+    oauth2 (1.4.0)
-      faraday (>= 0.8, < 0.10)
+      faraday (>= 0.8, < 0.13)
       jwt (~> 1.0)
       multi_json (~> 1.3)
       multi_xml (~> 0.5)
       rack (>= 1.2, < 3)
     octokit (4.4.1)
       sawyer (~> 0.7.0, >= 0.5.3)
-    omniauth (1.3.1)
+    omniauth (1.6.1)
-      hashie (>= 1.2, < 4)
+      hashie (>= 3.4.6, < 3.6.0)
-      rack (>= 1.0, < 3)
+      rack (>= 1.6.2, < 3)
     omniauth-facebook (4.0.0)
       omniauth-oauth2 (~> 1.2)
-    omniauth-github (1.1.2)
+    omniauth-github (1.3.0)
-      omniauth (~> 1.0)
+      omniauth (~> 1.5)
-      omniauth-oauth2 (~> 1.1)
+      omniauth-oauth2 (>= 1.4.0, < 2.0)
     omniauth-gitlab (1.0.2)
       omniauth (~> 1.0)
       omniauth-oauth2 (~> 1.0)
-    omniauth-google-oauth2 (0.4.1)
+    omniauth-google-oauth2 (0.5.0)
-      jwt (~> 1.5.2)
+      jwt (~> 1.5)
       multi_json (~> 1.3)
       omniauth (>= 1.1.1)
       omniauth-oauth2 (>= 1.3.1)
     omniauth-linkedin-oauth2 (0.1.5)
       omniauth (~> 1.0)
       omniauth-oauth2
+    omniauth-microsoft-office365 (0.0.7)
+      omniauth
+      omniauth-oauth2
     omniauth-oauth (1.1.0)
       oauth
       omniauth (~> 1.0)
@@ -248,32 +276,32 @@ GEM
       omniauth-oauth (~> 1.1)
     parser (2.3.1.2)
       ast (~> 2.2)
-    pg (0.18.4)
+    pg (0.20.0)
-    pluginator (1.3.0)
+    pluginator (1.5.0)
     power_assert (0.3.1)
     powerpack (0.1.1)
-    pre-commit (0.28.0)
+    pre-commit (0.35.0)
-      pluginator (~> 1.1)
+      pluginator (~> 1.5)
     pry (0.10.4)
       coderay (~> 1.1.0)
       method_source (~> 0.8.1)
       slop (~> 3.4)
-    puma (3.6.0)
+    puma (3.9.1)
-    rack (1.6.4)
+    rack (1.6.8)
     rack-livereload (0.3.16)
       rack
     rack-test (0.6.3)
       rack (>= 1.0)
-    rails (4.2.7.1)
+    rails (4.2.9)
-      actionmailer (= 4.2.7.1)
+      actionmailer (= 4.2.9)
-      actionpack (= 4.2.7.1)
+      actionpack (= 4.2.9)
-      actionview (= 4.2.7.1)
+      actionview (= 4.2.9)
-      activejob (= 4.2.7.1)
+      activejob (= 4.2.9)
-      activemodel (= 4.2.7.1)
+      activemodel (= 4.2.9)
-      activerecord (= 4.2.7.1)
+      activerecord (= 4.2.9)
-      activesupport (= 4.2.7.1)
+      activesupport (= 4.2.9)
       bundler (>= 1.3.0, < 2.0)
-      railties (= 4.2.7.1)
+      railties (= 4.2.9)
       sprockets-rails
     rails-deprecated_sanitizer (1.0.3)
       activesupport (>= 4.2.0.alpha)
@@ -283,15 +311,16 @@ GEM
       rails-deprecated_sanitizer (>= 1.0.1)
     rails-html-sanitizer (1.0.3)
       loofah (~> 2.0)
-    rails-observers (0.1.2)
+    rails-observers (0.1.5)
-      activemodel (~> 4.0)
+      activemodel (>= 4.0)
-    railties (4.2.7.1)
+    railties (4.2.9)
-      actionpack (= 4.2.7.1)
+      actionpack (= 4.2.9)
-      activesupport (= 4.2.7.1)
+      activesupport (= 4.2.9)
       rake (>= 0.8.7)
       thor (>= 0.18.1, < 2.0)
-    rainbow (2.1.0)
+    rainbow (2.2.2)
-    raindrops (0.17.0)
+      rake
+    raindrops (0.19.0)
     rake (12.0.0)
     rb-fsevent (0.9.7)
     rb-inotify (0.9.7)
@@ -339,7 +368,6 @@ GEM
     sawyer (0.7.0)
       addressable (>= 2.3.5, < 2.5)
       faraday (~> 0.8, < 0.10)
-    scrub_rb (1.0.1)
     selenium-webdriver (2.53.4)
       childprocess (~> 0.5)
       rubyzip (~> 1.0)
@@ -347,19 +375,20 @@ GEM
     shellany (0.0.1)
     simple-rss (1.3.1)
     simple_oauth (0.3.1)
-    simplecov (0.12.0)
+    simplecov (0.14.1)
       docile (~> 1.1.0)
       json (>= 1.8, < 3)
       simplecov-html (~> 0.10.0)
-    simplecov-html (0.10.0)
+    simplecov-html (0.10.1)
     simplecov-rcov (0.2.3)
       simplecov (>= 0.4.1)
     slack-notifier (1.5.1)
     slop (3.6.0)
-    spring (1.7.2)
+    spring (2.0.2)
+      activesupport (>= 4.2)
     spring-commands-rspec (1.0.4)
       spring (>= 0.9.1)
-    sprockets (3.7.0)
+    sprockets (3.7.1)
       concurrent-ruby (~> 1.0)
       rack (> 1, < 3)
     sprockets-rails (3.2.0)
@@ -369,18 +398,18 @@ GEM
     sqlite3 (1.3.11)
     telegramAPI (1.2.2)
       rest-client (~> 2.0, >= 1.7.3)
-    term-ansicolor (1.3.2)
+    term-ansicolor (1.6.0)
       tins (~> 1.0)
     test-unit (3.2.1)
       power_assert
-    therubyracer (0.12.2)
+    therubyracer (0.12.3)
-      libv8 (~> 3.16.14.0)
+      libv8 (~> 3.16.14.15)
       ref
-    thor (0.19.1)
+    thor (0.19.4)
     thread_safe (0.3.6)
     tilt (2.0.5)
-    tins (1.13.0)
+    tins (1.15.0)
-    twitter (5.16.0)
+    twitter (5.17.0)
       addressable (~> 2.3)
       buftok (~> 0.2.0)
       equalizer (= 0.0.10)
@@ -391,30 +420,37 @@ GEM
       memoizable (~> 0.4.0)
       naught (~> 1.0)
       simple_oauth (~> 0.3.0)
-    tzinfo (1.2.2)
+    tzinfo (1.2.3)
       thread_safe (~> 0.1)
     uglifier (3.0.2)
       execjs (>= 0.3.0, < 3)
     unf (0.1.4)
       unf_ext
-    unf_ext (0.0.7.2)
+    unf_ext (0.0.7.4)
     unicode-display_width (1.1.1)
-    unicorn (5.2.0)
+    unicorn (5.3.0)
       kgio (~> 2.6)
       raindrops (~> 0.7)
-    webmock (2.3.2)
+    valid_email2 (2.0.0)
+      activemodel (>= 3.2)
+      mail (~> 2.5)
+    viewpoint (1.1.0)
+      httpclient
+      logging
+      nokogiri
+      rubyntlm
+    webmock (3.0.1)
       addressable (>= 2.3.6)
       crack (>= 0.3.2)
       hashdiff
     websocket (1.2.3)
     writeexcel (1.0.5)
-    zendesk_api (1.14.0)
+    zendesk_api (1.14.4)
       faraday (~> 0.9)
-      hashie (>= 1.2, < 4.0, != 3.3.0)
+      hashie (>= 3.5.2, < 4.0.0)
       inflection
       mime-types
       multipart-post (~> 2.0)
-      scrub_rb (~> 1.0.1)
 
 PLATFORMS
   ruby
@@ -423,6 +459,7 @@ DEPENDENCIES
   activerecord-nulldb-adapter
   activerecord-session_store
   argon2
+  autodiscover!
   autoprefixer-rails
   biz
   browser
@@ -430,6 +467,7 @@ DEPENDENCIES
   coffee-rails
   coffee-script-source
   coffeelint
+  composite_primary_keys
   coveralls
   daemons
   delayed_job_active_record
@@ -437,7 +475,6 @@ DEPENDENCIES
   doorkeeper
   eco
   em-websocket
-  email_verifier
   eventmachine
   execjs
   factory_girl_rails
@@ -448,6 +485,7 @@ DEPENDENCIES
   guard-symlink
   htmlentities
   icalendar
+  icalendar-recurrence
   json
   koala
   libv8
@@ -462,17 +500,19 @@ DEPENDENCIES
   omniauth-gitlab
   omniauth-google-oauth2
   omniauth-linkedin-oauth2
+  omniauth-microsoft-office365
   omniauth-oauth2
   omniauth-twitter
   pg
   pre-commit
   puma
   rack-livereload
-  rails (= 4.2.7.1)
+  rails (= 4.2.9)
   rails-observers
   rb-fsevent
   rspec-rails
   rubocop
+  rubyntlm!
   sass-rails
   selenium-webdriver
   simple-rss
@@ -489,12 +529,14 @@ DEPENDENCIES
   twitter
   uglifier
   unicorn
+  valid_email2
+  viewpoint
   webmock
   writeexcel
   zendesk_api
 
 RUBY VERSION
-   ruby 2.3.1p112
+   ruby 2.4.1p111
 
 BUNDLED WITH
-   1.13.7
+   1.15.3

README.md

@@ -9,7 +9,7 @@ with a team of agents?
 
 You're going to love Zammad!
 
-## Statusbadges
+## Status
 
 - Build: [![Build Status](https://travis-ci.org/zammad/zammad.svg?branch=develop)](https://travis-ci.org/zammad/zammad)
 - Code: [![Code Climate](https://codeclimate.com/github/zammad/zammad/badges/gpa.svg)](https://codeclimate.com/github/zammad/zammad) [![Coverage Status](https://coveralls.io/repos/github/zammad/zammad/badge.svg)](https://coveralls.io/github/zammad/zammad)

VERSION

@@ -1 +1 @@
-1.6.x
+2.1.x

app/assets/javascripts/app/controllers/_application_controller.coffee

@@ -61,13 +61,13 @@ class App.Controller extends Spine.Controller
   clearDelay: (delay_id) =>
     App.Delay.clear(delay_id, @controllerId)
 
-  delay: (callback, timeout, delay_id, queue = true) =>
+  delay: (callback, timeout, delay_id, queue = false) =>
     App.Delay.set(callback, timeout, delay_id, @controllerId, queue)
 
   clearInterval: (interval_id) =>
     App.Interval.clear(interval_id, @controllerId)
 
-  interval: (callback, interval, interval_id, queue = true) =>
+  interval: (callback, interval, interval_id, queue = false) =>
     App.Interval.set(callback, interval, interval_id, @controllerId, queue)
 
   releaseController: =>
@@ -185,6 +185,17 @@ class App.Controller extends Spine.Controller
   formValidate: (data) ->
     App.ControllerForm.validate(data)
 
+  # get all query params of the url
+  queryParam: ->
+    return if !@query
+    pairs = @query.split(';')
+    params = {}
+    for pair in pairs
+      result = pair.match('(.+?)=(.*)')
+      if result && result[1]
+        params[result[1]] = result[2]
+    params
+
 #  redirectToLogin: (data) ->
 #
 
@@ -344,7 +355,10 @@ class App.Controller extends Spine.Controller
       title: ->
         userId = $(@).data('id')
         user   = App.User.find(userId)
-        App.Utils.htmlEscape(user.displayName())
+        headline = App.Utils.htmlEscape(user.displayName())
+        if user.isOutOfOffice()
+          headline += " (#{App.Utils.htmlEscape(user.outOfOfficeText())})"
+        headline
       content: ->
         userId = $(@).data('id')
         user   = App.User.fullLocal(userId)

app/assets/javascripts/app/controllers/_application_controller_form.coffee

@@ -229,7 +229,7 @@ class App.ControllerForm extends App.Controller
       if attribute.type is 'hidden'
         attribute.autocomplete = ''
       else
-        attribute.autocomplete = 'autocomplete="new-password"'
+        attribute.autocomplete = 'autocomplete="off"'
     else
       attribute.autocomplete = 'autocomplete="' + attribute.autocomplete + '"'
 
@@ -426,8 +426,11 @@ class App.ControllerForm extends App.Controller
         delete param[item.name]
         continue
 
-      # collect all params, push it to an array if already exists
+      # collect all params, push it to an array item.value already exists
+      value = item.value
+      if item.value
         value = item.value.trim()
+
       if item.type is 'boolean'
         if value is ''
           value = undefined

app/assets/javascripts/app/controllers/_application_controller_generic.coffee

@@ -309,6 +309,23 @@ class App.ControllerConfirm extends App.ControllerModal
     if @callback
       @callback()
 
+class App.ControllerErrorModal extends App.ControllerModal
+  buttonClose: true
+  buttonCancel: false
+  buttonSubmit: 'Close'
+  #buttonClass: 'btn--danger'
+  head: 'Error'
+  #small: true
+  #shown: true
+
+  content: ->
+    @message
+
+  onSubmit: =>
+    @close()
+    if @callback
+      @callback()
+
 class App.ControllerDrox extends App.Controller
   constructor: (params) ->
     super
@@ -661,6 +678,7 @@ class App.Sidebar extends App.Controller
     localEl = $(App.view('generic/sidebar_tabs')(
       items:          @items
       scrollbarWidth: App.Utils.getScrollBarWidth()
+      dir:            App.i18n.dir()
     ))
 
     # init content callback

app/assets/javascripts/app/controllers/_channel/chat.coffee

@@ -21,7 +21,6 @@ class App.ChannelChat extends App.ControllerSubContent
     '.js-chat-welcome': 'chatWelcome'
     '.js-testurl-input': 'urlInput'
     '.js-backgroundColor': 'chatBackground'
-    '.js-paramsBlock': 'paramsBlock'
     '.js-code': 'code'
     '.js-palette': 'palette'
     '.js-color': 'colorField'
@@ -361,7 +360,7 @@ class App.ChannelChat extends App.ControllerSubContent
     @$('.js-modal-params').html(paramString)
 
     # highlight
-    @paramsBlock.each (i, block) ->
+    @code.each (i, block) ->
       hljs.highlightBlock block
 
 App.Config.set('Chat', { prio: 4000, name: 'Chat', parent: '#channels', target: '#channels/chat', controller: App.ChannelChat, permission: ['admin.chat'] }, 'NavBarAdmin')

app/assets/javascripts/app/controllers/_channel/email.coffee

@@ -45,9 +45,7 @@ class App.ChannelEmailFilter extends App.Controller
 
     template = $( '<div><div class="overview"></div><a data-type="new" class="btn btn--success">' + App.i18n.translateContent('New') + '</a></div>' )
 
-    description = '''
+    description = 'With filters you can e. g. dispatch new tickets into certain groups or set a certain priority for tickets of a VIP customer.'
-With Filters you can e. g. dispatch new Tickets into certain groups or set a certain priority for Tickets of an VIP customer.
-'''
 
     new App.ControllerTable(
       el:       template.find('.overview')
@@ -110,7 +108,7 @@ class App.ChannelEmailFilterEdit extends App.ControllerModal
     # show errors in form
     if errors
       @log 'error', errors
-      @formValidate( form: e.target, errors: errors )
+      @formValidate(form: e.target, errors: errors)
       return false
 
     # disable form
@@ -120,8 +118,10 @@ class App.ChannelEmailFilterEdit extends App.ControllerModal
     object.save(
       done: =>
         @close()
-      fail: =>
+      fail: (settings, details) =>
-        @close()
+        @log 'errors', details
+        @formEnable(e)
+        @form.showAlert(details.error_human || details.error || 'Unable to create object!')
     )
 
 class App.ChannelEmailSignature extends App.Controller
@@ -203,7 +203,7 @@ class App.ChannelEmailSignatureEdit extends App.ControllerModal
     # show errors in form
     if errors
       @log 'error', errors
-      @formValidate( form: e.target, errors: errors )
+      @formValidate(form: e.target, errors: errors)
       return false
 
     # disable form
@@ -213,8 +213,10 @@ class App.ChannelEmailSignatureEdit extends App.ControllerModal
     object.save(
       done: =>
         @close()
-      fail: =>
+      fail: (settings, details) =>
+        @log 'errors', details
         @formEnable(e)
+        @form.showAlert(details.error_human || details.error || 'Unable to create object!')
     )
 
 class App.ChannelEmailAccountOverview extends App.Controller
@@ -533,8 +535,8 @@ class App.ChannelEmailAccountWizard extends App.WizardModal
 
     # base
     configureAttributesBase = [
-      { name: 'realname', display: 'Organization & Department Name', tag: 'input',  type: 'text', limit: 160, null: false, placeholder: 'Organization Support', autocomplete: 'new-password' },
+      { name: 'realname', display: 'Organization & Department Name', tag: 'input',  type: 'text', limit: 160, null: false, placeholder: 'Organization Support', autocomplete: 'off' },
-      { name: 'email',    display: 'Email',    tag: 'input',  type: 'email', limit: 120, null: false, placeholder: 'support@example.com', autocapitalize: false, autocomplete: 'new-password' },
+      { name: 'email',    display: 'Email',    tag: 'input',  type: 'email', limit: 120, null: false, placeholder: 'support@example.com', autocapitalize: false, autocomplete: 'off' },
       { name: 'password', display: 'Password', tag: 'input',  type: 'password', limit: 120, null: false, autocapitalize: false, autocomplete: 'new-password', single: true },
       { name: 'group_id', display: 'Destination Group', tag: 'select', null: false, relation: 'Group', nulloption: true },
     ]
@@ -564,19 +566,22 @@ class App.ChannelEmailAccountWizard extends App.WizardModal
     configureAttributesInbound = [
       { name: 'adapter',                  display: 'Type',     tag: 'select', multiple: false, null: false, options: @channelDriver.email.inbound },
       { name: 'options::host',            display: 'Host',     tag: 'input',  type: 'text', limit: 120, null: false, autocapitalize: false },
-      { name: 'options::user',      display: 'User',     tag: 'input',  type: 'text', limit: 120, null: false, autocapitalize: false, autocomplete: 'new-password', },
+      { name: 'options::user',            display: 'User',     tag: 'input',  type: 'text', limit: 120, null: false, autocapitalize: false, autocomplete: 'off' },
       { name: 'options::password',        display: 'Password', tag: 'input',  type: 'password', limit: 120, null: false, autocapitalize: false, autocomplete: 'new-password', single: true },
       { name: 'options::ssl',             display: 'SSL',      tag: 'boolean', null: true, options: { true: 'yes', false: 'no'  }, default: true, translate: true, item_class: 'formGroup--halfSize' },
       { name: 'options::port',            display: 'Port',     tag: 'input',  type: 'text', limit: 6,   null: true, autocapitalize: false,  default: '993', item_class: 'formGroup--halfSize' },
-      { name: 'options::folder',    display: 'Folder',   tag: 'input',  type: 'text', limit: 120, null: true, autocapitalize: false },
+      { name: 'options::folder',          display: 'Folder',   tag: 'input',  type: 'text', limit: 120, null: true, autocapitalize: false, item_class: 'formGroup--halfSize' },
+      { name: 'options::keep_on_server',  display: 'Keep messages on server', tag: 'boolean', null: true, options: { true: 'yes', false: 'no' }, translate: true, default: false, item_class: 'formGroup--halfSize' },
     ]
 
     showHideFolder = (params, attribute, attributes, classname, form, ui) ->
       return if !params
       if params.adapter is 'imap'
         ui.show('options::folder')
+        ui.show('options::keep_on_server')
         return
       ui.hide('options::folder')
+      ui.hide('options::keep_on_server')
 
     handlePort = (params, attribute, attributes, classname, form, ui) ->
       return if !params
@@ -611,6 +616,7 @@ class App.ChannelEmailAccountWizard extends App.WizardModal
       channel_used['options']['user']           = @account['meta']['email']
       channel_used['options']['password']       = @account['meta']['password']
       channel_used['options']['folder']         = @account['meta']['folder']
+      channel_used['options']['keep_on_server'] = @account['meta']['keep_on_server']
 
     # show used backend
     @$('.base-outbound-settings').html('')
@@ -618,7 +624,7 @@ class App.ChannelEmailAccountWizard extends App.WizardModal
     if adapter is 'smtp'
       configureAttributesOutbound = [
         { name: 'options::host',     display: 'Host',     tag: 'input', type: 'text',     limit: 120, null: false, autocapitalize: false, autofocus: true },
-        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password', },
+        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'off', },
         { name: 'options::password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password', single: true },
         { name: 'options::port',     display: 'Port',     tag: 'input', type: 'text',     limit: 6,   null: true, autocapitalize: false },
       ]
@@ -672,7 +678,7 @@ class App.ChannelEmailAccountWizard extends App.WizardModal
             for key, value of data.setting
               @account[key] = value
 
-          if data.content_messages && data.content_messages > 0
+          if data.content_messages && data.content_messages > 0 && (!@account['inbound']['options'] || @account['inbound']['options']['keep_on_server'] isnt true)
             message = App.i18n.translateContent('We have already found %s email(s) in your mailbox. Zammad will move it all from your mailbox into Zammad.', data.content_messages)
             @$('.js-inbound-acknowledge .js-message').html(message)
             @$('.js-inbound-acknowledge .js-back').attr('data-slide', 'js-intro')
@@ -726,7 +732,7 @@ class App.ChannelEmailAccountWizard extends App.WizardModal
           # remember account settings
           @account.inbound = params
 
-          if data.content_messages && data.content_messages > 0
+          if data.content_messages && data.content_messages > 0 && (!@account['inbound']['options'] || @account['inbound']['options']['keep_on_server'] isnt true)
             message = App.i18n.translateContent('We have already found %s email(s) in your mailbox. Zammad will move it all from your mailbox into Zammad.', data.content_messages)
             @$('.js-inbound-acknowledge .js-message').html(message)
             @$('.js-inbound-acknowledge .js-back').attr('data-slide', 'js-inbound')
@@ -932,7 +938,7 @@ class App.ChannelEmailNotificationWizard extends App.WizardModal
     if adapter is 'smtp'
       configureAttributesOutbound = [
         { name: 'options::host',     display: 'Host',     tag: 'input', type: 'text',     limit: 120, null: false, autocapitalize: false, autofocus: true },
-        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password' },
+        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'off' },
         { name: 'options::password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password', single: true },
         { name: 'options::port',     display: 'Port',     tag: 'input', type: 'text',     limit: 6,   null: true, autocapitalize: false },
       ]

app/assets/javascripts/app/controllers/_channel/form.coffee

@@ -3,12 +3,14 @@ class App.ChannelForm extends App.ControllerSubContent
   requiredPermission: 'admin.channel_formular'
   header: 'Form'
   events:
-    'change form.js-params': 'updateParams'
+    'change form.js-paramsDesigner': 'updateParamsDesigner'
-    'keyup form.js-params': 'updateParams'
+    'keyup form.js-paramsDesigner': 'updateParamsDesigner'
     'change .js-formSetting input': 'toggleFormSetting'
+    'change .js-paramsSetting select': 'updateGroup'
 
   elements:
-    '.js-paramsBlock': 'paramsBlock'
+    '.js-code': 'code'
+    '.js-paramsSetting': 'paramsSetting'
     '.js-formSetting input': 'formSetting'
 
   constructor: ->
@@ -20,22 +22,38 @@ class App.ChannelForm extends App.ControllerSubContent
 
   render: =>
     setting = App.Setting.get('form_ticket_create')
-    @html App.view('channel/form')(
+
+    element = $(App.view('channel/form')(
       baseurl: window.location.origin
       formSetting: setting
-    )
+    ))
 
-    @paramsBlock.each (i, block) ->
+    group_id = App.Setting.get('form_ticket_create_group_id')
+    selection = App.UiElement.select.render(
+      name: 'group_id'
+      multiple: false
+      null: false
+      relation: 'Group'
+      nulloption: false
+      value: group_id
+      #class: 'form-control--small'
+    )
+    console.log('s', element.find('.js-groupSelector'), selection)
+    element.find('.js-groupSelector').html(selection)
+
+    @html element
+
+    @code.each (i, block) ->
       hljs.highlightBlock block
 
-    @updateParams()
+    @updateParamsDesigner()
 
-  updateParams: ->
+  updateParamsDesigner: ->
     quote = (string) ->
       string = string.replace('\'', '\\\'')
         .replace(/\</g, '&lt;')
         .replace(/\>/g, '&gt;')
-    params = @formParam(@$('.js-params'))
+    params = @formParam(@$('.js-paramsDesigner'))
     paramString = ''
     for key, value of params
       if value != ''
@@ -63,4 +81,8 @@ class App.ChannelForm extends App.ControllerSubContent
     value = @formSetting.prop('checked')
     App.Setting.set('form_ticket_create', value)
 
+  updateGroup: =>
+    value = @paramsSetting.find('[name=group_id]').val()
+    App.Setting.set('form_ticket_create_group_id', value)
+
 App.Config.set('Form', { prio: 2000, name: 'Form', parent: '#channels', target: '#channels/form', controller: App.ChannelForm, permission: ['admin.formular'] }, 'NavBarAdmin')

app/assets/javascripts/app/controllers/_integration/check_mk.coffee

@@ -0,0 +1,46 @@
+class Index extends App.ControllerIntegrationBase
+  featureIntegration: 'check_mk_integration'
+  featureName: 'Check_MK'
+  featureConfig: 'check_mk_config'
+  description: [
+    ['This service receives http requests from %s and creates tickets with host and service.', 'Check_MK']
+    ['If the host and service is recovered again, the ticket will be closed automatically.']
+  ]
+
+  render: =>
+    super
+    new App.SettingsForm(
+      area: 'Integration::CheckMK'
+      el: @$('.js-form')
+    )
+
+    new App.ScriptSnipped(
+      el: @$('.js-scriptSnipped')
+      facility: 'check_mk'
+      style: 'bash'
+      content: "#!/bin/bash\n\ncurl -X POST -F 'event_id=123' -F 'host=host1' -F 'service=http' -F 'state=down'  #{App.Config.get('http_type')}://#{App.Config.get('fqdn')}/api/v1/integration/check_mk/#{App.Setting.get('check_mk_token')}"
+      description: [
+        ['To enable %s for sending http requests to %s, you need create "%s" in the admin interface if %s.', 'Check_MK', 'Zammad', 'Event Actions', 'Check_MK']
+      ]
+    )
+
+    new App.HttpLog(
+      el: @$('.js-log')
+      facility: 'check_mk'
+    )
+
+class State
+  @current: ->
+    App.Setting.get('check_mk_integration')
+
+App.Config.set(
+  'IntegrationCheckMk'
+  {
+    name: 'Check_MK'
+    target: '#system/integration/check_mk'
+    description: 'An open source monitoring tool.'
+    controller: Index
+    state: State
+  }
+  'NavBarIntegrations'
+)

app/assets/javascripts/app/controllers/_integration/exchange.coffee

@@ -0,0 +1,528 @@
+class Index extends App.ControllerIntegrationBase
+  featureIntegration: 'exchange_integration'
+  featureName: 'Exchange'
+  featureConfig: 'exchange_config'
+  description: [
+    ['This service enables Zammad to connect with your Exchange server.']
+  ]
+  events:
+    'change .js-switch input': 'switch'
+
+  render: =>
+    super
+    new Form(
+      el: @$('.js-form')
+    )
+
+    #new App.ImportJob(
+    #  el: @$('.js-importJob')
+    #  facility: 'exchange'
+    #)
+
+    new App.HttpLog(
+      el: @$('.js-log')
+      facility: 'exchange'
+    )
+
+  switch: =>
+    super
+    active = @$('.js-switch input').prop('checked')
+    if active
+      job_start = =>
+        @ajax(
+          id:   'jobs_config'
+          type: 'POST'
+          url:  "#{@apiPath}/integration/exchange/job_start"
+          processData: true
+          success: (data, status, xhr) =>
+            @render(true)
+        )
+
+      App.Delay.set(
+        job_start,
+        600,
+        'job_start',
+      )
+
+class Form extends App.Controller
+  elements:
+    '.js-lastImport': 'lastImport'
+    '.js-wizard': 'wizardButton'
+  events:
+    'click .js-wizard': 'startWizard'
+    'click .js-start-sync': 'startSync'
+
+  constructor: ->
+    super
+    @render()
+    @lastResult()
+    @activeDryRun()
+
+  currentConfig: ->
+    App.Setting.get('exchange_config') || {}
+
+  setConfig: (value) =>
+    App.Setting.set('exchange_config', value, {notify: true})
+    @startSync()
+
+  render: (top = false) =>
+    @config = @currentConfig()
+
+    folders = []
+    if !_.isEmpty(@config.folders)
+      for folder_id in @config.folders
+        folders.push @config.wizardData.backend_folders[folder_id]
+
+    @html App.view('integration/exchange')(
+      config: @config,
+      folders: folders
+    )
+    if _.isEmpty(@config)
+      @$('.js-notConfigured').removeClass('hide')
+      @$('.js-summary').addClass('hide')
+    else
+      @$('.js-notConfigured').addClass('hide')
+      @$('.js-summary').removeClass('hide')
+
+    if top
+      a = =>
+        @scrollToIfNeeded($('.content.active .page-header'))
+      @delay(a, 500)
+
+  startSync: =>
+    @ajax(
+      id:   'jobs_config'
+      type: 'POST'
+      url:  "#{@apiPath}/integration/exchange/job_start"
+      processData: true
+      success: (data, status, xhr) =>
+        @render(true)
+        @lastResult()
+    )
+
+  startWizard: (e) =>
+    e.preventDefault()
+    new ConnectionWizard(
+      container: @el.closest('.content')
+      config: @config
+      callback: (config) =>
+        @setConfig(config)
+    )
+
+  lastResult: =>
+    @ajax(
+      id:   'jobs_start_index'
+      type: 'GET'
+      url:  "#{@apiPath}/integration/exchange/job_start"
+      processData: true
+      success: (job, status, xhr) =>
+        if !_.isEmpty(job)
+          if !@lastResultShowJob || @lastResultShowJob.updated_at != job.updated_at
+            @lastResultShowJob = job
+            @lastResultShow(job)
+            if job.finished_at
+              @wizardButton.attr('disabled', false)
+            else
+              @wizardButton.attr('disabled', true)
+        @delay(@lastResult, 5000)
+    )
+
+  lastResultShow: (job) =>
+    if _.isEmpty(job)
+      @lastImport.html('')
+      return
+    countDone = job.result.created + job.result.updated + job.result.unchanged + job.result.skipped + job.result.failed
+    if !job.result.roles
+      job.result.roles = {}
+    for role_id, statistic of job.result.role_ids
+      role = App.Role.find(role_id)
+      job.result.roles[role.displayName()] = statistic
+    el = $(App.view('integration/exchange_last_import')(job: job, countDone: countDone))
+    @lastImport.html(el)
+
+  activeDryRun: =>
+    @ajax(
+      id:   'jobs_try_index'
+      type: 'GET'
+      url:  "#{@apiPath}/integration/exchange/job_try"
+      data:
+        finished: false
+      processData: true
+      success: (job, status, xhr) =>
+        return if _.isEmpty(job)
+
+        # show analyzing
+        new ConnectionWizard(
+          container: @el.closest('.content')
+          config: job.payload
+          start: 'tryLoop'
+          callback: (config) =>
+            @wizardButton.attr('disabled', false)
+            @setConfig(config)
+        )
+        @wizardButton.attr('disabled', true)
+    )
+
+class State
+  @current: ->
+    App.Setting.get('exchange_integration')
+
+class ConnectionWizard extends App.WizardModal
+  wizardConfig: {}
+  slideMethod:
+    'js-folders': 'foldersShow'
+    'js-mapping': 'mappingShow'
+
+  events:
+    'submit form.js-discover':           'discover'
+    'submit form.js-bind':               'folders'
+    'submit form.js-folders':            'mapping'
+    'click .js-mapping .js-submitTry':   'mappingChange'
+    'click .js-try .js-submitSave':      'save'
+    'click .js-close':                   'hide'
+    'click .js-remove':                  'removeRow'
+    'click .js-userMappingForm .js-add': 'addUserMapping'
+    'click .js-goToSlide':               'goToSlide'
+
+  elements:
+    '.modal-body': 'body'
+    '.js-foldersSelect': 'foldersSelect'
+    '.js-folders .js-submitTry': 'foldersSelectSubmit'
+    '.js-userMappingForm': 'userMappingForm'
+    '.js-expertForm': 'expertForm'
+
+  constructor: ->
+    super
+
+    if !_.isEmpty(@config)
+      @wizardConfig = @config
+
+    if @container
+      @el.addClass('modal--local')
+
+    @render()
+
+    @el.modal
+      keyboard:  true
+      show:      true
+      backdrop:  true
+      container: @container
+    .on
+      'show.bs.modal':   @onShow
+      'shown.bs.modal':  @onShown
+      'hidden.bs.modal': =>
+        @el.remove()
+
+    if @slide
+      @showSlide(@slide)
+    else
+      @showDiscoverDetails()
+
+    if @start
+      @[@start]()
+
+  render: =>
+    @html App.view('integration/exchange_wizard')()
+
+  save: (e) =>
+    e.preventDefault()
+    @callback(@wizardConfig)
+    @hide(e)
+
+  showSlide: (slide) =>
+    method = @slideMethod[slide]
+    if method && @[method]
+      @[method](true)
+    super
+
+  showDiscoverDetails: =>
+    @$('.js-discover input[name="user"]').val(@wizardConfig.user)
+    @$('.js-discover input[name="password"]').val(@wizardConfig.password)
+
+  showBindDetails: =>
+    @$('.js-bind input[name="endpoint"]').val(@wizardConfig.endpoint)
+    @$('.js-bind input[name="user"]').val(@wizardConfig.user)
+    @$('.js-bind input[name="password"]').val(@wizardConfig.password)
+
+  discover: (e) =>
+    e.preventDefault()
+    @showSlide('js-connect')
+    params = @formParam(e.target)
+    @ajax(
+      id:   'exchange_discover'
+      type: 'POST'
+      url:  "#{@apiPath}/integration/exchange/autodiscover"
+      data: JSON.stringify(params)
+      processData: true
+      success: (data, status, xhr) =>
+        if data.result isnt 'ok'
+          @showSlide('js-discover')
+          @showAlert('js-discover', data.message)
+          return
+
+        @wizardConfig.endpoint = data.endpoint
+        @wizardConfig.user     = params.user
+        @wizardConfig.password = params.password
+
+        @showSlide('js-bind')
+        @showBindDetails()
+
+      error: (xhr, statusText, error) =>
+        detailsRaw = xhr.responseText
+        details = {}
+        if !_.isEmpty(detailsRaw)
+          details = JSON.parse(detailsRaw)
+        @showSlide('js-discover')
+        @showAlert('js-discover', details.error || 'Unable to perform backend.')
+    )
+
+  folders: (e) =>
+    e.preventDefault()
+    @showSlide('js-analyze')
+    params = @formParam(e.target)
+    @ajax(
+      id:   'exchange_folders'
+      type: 'POST'
+      url:  "#{@apiPath}/integration/exchange/folders"
+      data: JSON.stringify(params)
+      processData: true
+      success: (data, status, xhr) =>
+        if data.result isnt 'ok'
+          @showSlide('js-bind')
+          @showAlert('js-bind', data.message)
+          return
+
+        @wizardConfig.endpoint = params.endpoint
+        @wizardConfig.user     = params.user
+        @wizardConfig.password = params.password
+
+        # update wizard data
+        @wizardConfig.wizardData = {}
+        @wizardConfig.wizardData.backend_folders = data.folders
+
+        @foldersShow()
+
+      error: (xhr, statusText, error) =>
+        detailsRaw = xhr.responseText
+        details = {}
+        if !_.isEmpty(detailsRaw)
+          details = JSON.parse(detailsRaw)
+        @showSlide('js-bind')
+        @showAlert('js-bind', details.error || 'Unable to perform backend.')
+    )
+
+  foldersShow: (alreadyShown) =>
+    @showSlide('js-folders') if !alreadyShown
+    @foldersSelect.html(@createColumnSelection('folders', @wizardConfig.wizardData.backend_folders, @wizardConfig.folders))
+
+  createColumnSelection: (name, options, selected) ->
+    return App.UiElement.column_select.render(
+      name: name
+      null: false
+      nulloption: false
+      options: options
+      value: selected
+      onChange: (val) =>
+        if val && val.length > 0
+          @foldersSelectSubmit.removeClass('is-disabled')
+        else
+          @foldersSelectSubmit.addClass('is-disabled')
+    )
+
+  mapping: (e) =>
+    e.preventDefault()
+    @showSlide('js-analyze')
+    params = @formParam(e.target)
+
+    # folders might be a single selection so we
+    # have to ensure that is an Array so the
+    # backend and frontend can handle it properly
+    if typeof params.folders is 'string'
+      params.folders = [ params.folders ]
+
+    # add login params
+    params.endpoint = @wizardConfig.endpoint
+    params.user     = @wizardConfig.user
+    params.password = @wizardConfig.password
+
+    @ajax(
+      id:   'exchange_mapping'
+      type: 'POST'
+      url:  "#{@apiPath}/integration/exchange/mapping"
+      data: JSON.stringify(params)
+      processData: true
+      success: (data, status, xhr) =>
+        if data.result isnt 'ok'
+          @showSlide('js-folders')
+          @showAlert('js-folders', data.message)
+          return
+
+        attributes = {}
+        for key, value of App.User.attributesGet()
+          continue if key == 'login'
+          if (value.tag is 'input' || value.tag is 'richtext' || value.tag is 'textarea')  && value.type isnt 'password'
+            attributes[key] = value.display || key
+
+        @wizardConfig.wizardData.attributes         = attributes
+        @wizardConfig.folders                       = params.folders
+        @wizardConfig.wizardData.backend_attributes = data.attributes
+
+        @mappingShow()
+
+      error: (xhr, statusText, error) =>
+        detailsRaw = xhr.responseText
+        details = {}
+        if !_.isEmpty(detailsRaw)
+          details = JSON.parse(detailsRaw)
+        @showSlide('js-folders')
+        @showAlert('js-folders', details.error || 'Unable to perform backend.')
+    )
+
+  mappingShow: (alreadyShown) =>
+    @showSlide('js-mapping') if !alreadyShown
+    user_attribute_map = @wizardConfig.attributes
+
+    if _.isEmpty(user_attribute_map)
+      user_attribute_map =
+        given_name: 'firstname'
+        surname: 'lastname'
+        'email_addresses.emailaddress1': 'email'
+        'phone_numbers.businessphone': 'phone'
+
+    @userMappingForm.find('tbody tr.js-entry').remove()
+    @userMappingForm.find('tbody tr').before(@buildRowsUserMap(user_attribute_map))
+
+  mappingChange: (e) =>
+    e.preventDefault()
+
+    # user map
+    attributes = @formParam(@userMappingForm)
+    for key in ['source', 'dest']
+      if !_.isArray(attributes[key])
+        attributes[key] = [attributes[key]]
+    attributes_local =
+      item_id: 'login'
+    length = attributes.source.length-1
+    for count in [0..length]
+      if attributes.source[count] && attributes.dest[count]
+        attributes_local[attributes.source[count]] = attributes.dest[count]
+    @wizardConfig.attributes = attributes_local
+
+    @tryShow()
+
+  buildRowsUserMap: (user_attribute_map) =>
+
+    # show static login row
+    userUidDisplayValue = @wizardConfig.wizardData.backend_attributes['item_id']
+    el = [
+      $(App.view('integration/ldap_user_attribute_row_read_only')(
+        key:   userUidDisplayValue,
+        value: 'Login'
+      ))
+    ]
+
+    for source, dest of user_attribute_map
+      continue if source == 'item_id'
+      continue if !(source of @wizardConfig.wizardData.backend_attributes)
+      el.push @buildRowUserAttribute(source, dest)
+    el
+
+  buildRowUserAttribute: (source, dest) =>
+    el = $(App.view('integration/exchange_user_attribute_row')())
+    el.find('.js-exchangeAttribute').html(@createSelection('source', @wizardConfig.wizardData.backend_attributes, source))
+    el.find('.js-userAttribute').html(@createSelection('dest', @wizardConfig.wizardData.attributes, dest))
+    el
+
+  createSelection: (name, options, selected, unknown) ->
+    return App.UiElement.searchable_select.render(
+      name: name
+      multiple: false
+      limit: 100
+      null: false
+      nulloption: false
+      options: options
+      value: selected
+      unknown: unknown
+      class: 'form-control--small'
+    )
+
+  removeRow: (e) ->
+    e.preventDefault()
+    $(e.target).closest('tr').remove()
+
+  addUserMapping: (e) =>
+    e.preventDefault()
+    @userMappingForm.find('tbody tr').last().before(@buildRowUserAttribute())
+
+  tryShow: (e) =>
+    if e
+      e.preventDefault()
+    @showSlide('js-analyze')
+
+    # create import job
+    @ajax(
+      id:   'exchange_try'
+      type: 'POST'
+      url:  "#{@apiPath}/integration/exchange/job_try"
+      data: JSON.stringify(@wizardConfig)
+      processData: true
+      success: (data, status, xhr) =>
+        @tryLoop()
+    )
+
+  tryLoop: =>
+    @showSlide('js-dry')
+    @ajax(
+      id:   'jobs_try_index'
+      type: 'GET'
+      url:  "#{@apiPath}/integration/exchange/job_try"
+      data:
+        finished: true
+      processData: true
+      success: (job, status, xhr) =>
+        if job.result && (job.result.error || job.result.info)
+          @showSlide('js-error')
+          @showAlert('js-error', (job.result.error || job.result.info))
+          return
+
+        total = 0
+        if job.result && _.keys(job.result).length > 0
+          @$('.js-preprogress').addClass('hide')
+          @$('.js-analyzing').removeClass('hide')
+
+          analized = 0
+          total    = job.result.sum
+          for action, sum of job.result
+            continue if action == 'folders'
+            continue if action == 'sum'
+            analized += sum
+
+          @$('.js-progress progress').attr('value', analized)
+          @$('.js-progress progress').attr('max', total)
+
+        if job.finished_at
+          # reset initial state in case the back button is used
+          @$('.js-preprogress').removeClass('hide')
+          @$('.js-analyzing').addClass('hide')
+
+          @tryResult(job, total)
+        else
+          @delay(@tryLoop, 4000)
+    )
+
+  tryResult: (job, total) =>
+    @showSlide('js-try')
+    el = $(App.view('integration/exchange_summary')(job: job, countDone: total))
+    @el.find('.js-summary').html(el)
+
+App.Config.set(
+  'IntegrationExchange'
+  {
+    name: 'Exchange'
+    target: '#system/integration/exchange'
+    description: 'Exchange integration for contacts management.'
+    controller: Index
+    state: State
+  }
+  'NavBarIntegrations'
+)

app/assets/javascripts/app/controllers/_integration/idoit.coffee

@@ -0,0 +1,94 @@
+class Index extends App.ControllerIntegrationBase
+  featureIntegration: 'idoit_integration'
+  featureName: 'i-doit'
+  featureConfig: 'idoit_config'
+  description: [
+    ['This service allows you to connect i-doit objects with Zammad.']
+  ]
+  events:
+    'change .js-switch input': 'switch'
+
+  render: =>
+    super
+    new Form(
+      el: @$('.js-form')
+    )
+
+    new App.HttpLog(
+      el: @$('.js-log')
+      facility: 'idoit'
+    )
+
+class Form extends App.Controller
+  events:
+    'submit form': 'update'
+
+  constructor: ->
+    super
+    @render()
+
+  currentConfig: ->
+    App.Setting.get('idoit_config')
+
+  setConfig: (value) ->
+    App.Setting.set('idoit_config', value, {notify: true})
+
+  render: =>
+    @config = @currentConfig()
+
+    @html App.view('integration/idoit')(
+      config: @config
+    )
+
+  update: (e) =>
+    e.preventDefault()
+    @config = @formParam(e.target)
+    @validateAndSave()
+
+  validateAndSave: =>
+    @ajax(
+      id:    'idoit'
+      type:  'POST'
+      url:   "#{@apiPath}/integration/idoit/verify"
+      data:  JSON.stringify(
+        method: 'cmdb.object_types'
+        api_token: @config.api_token
+        endpoint: @config.endpoint
+        client_id: @config.client_id
+      )
+      success: (data, status, xhr) =>
+        if data.result is 'failed'
+          new App.ControllerErrorModal(
+            message: data.message
+            container: @el.closest('.content')
+          )
+          return
+        @setConfig(@config)
+
+      error: (data, status) =>
+
+        # do not close window if request is aborted
+        return if status is 'abort'
+
+        details = data.responseJSON || {}
+        @notify(
+          type: 'error'
+          msg:  App.i18n.translateContent(details.error_human || details.error || 'Unable to save!')
+        )
+    )
+
+class State
+  @current: ->
+    App.Setting.get('idoit_integration')
+
+App.Config.set(
+  'IntegrationIdoit'
+  {
+    name: 'i-doit'
+    target: '#system/integration/idoit'
+    description: 'CMDB to document complex relations of your network components.'
+    controller: Index
+    state: State
+  }
+  'NavBarIntegrations'
+)

app/assets/javascripts/app/controllers/_integration/ldap.coffee

@@ -28,6 +28,7 @@ class Index extends App.ControllerIntegrationBase
     super
     active = @$('.js-switch input').prop('checked')
     if active
+      job_start = =>
         @ajax(
           id:   'jobs_config'
           type: 'POST'
@@ -37,6 +38,12 @@ class Index extends App.ControllerIntegrationBase
             @render(true)
         )
 
+      App.Delay.set(
+        job_start,
+        600,
+        'job_start',
+      )
+
 class Form extends App.Controller
   elements:
     '.js-lastImport': 'lastImport'
@@ -61,8 +68,15 @@ class Form extends App.Controller
   render: (top = false) =>
     @config = @currentConfig()
 
+    group_role_map = {}
+    for source, dests of @config.group_role_map
+      group_role_map[source] = dests.map((dest) ->
+        App.Role.find(dest).displayName()
+      ).join ', '
+
     @html App.view('integration/ldap')(
-      config: @config
+      config: @config,
+      group_role_map: group_role_map
     )
     if _.isEmpty(@config)
       @$('.js-notConfigured').removeClass('hide')
@@ -84,6 +98,7 @@ class Form extends App.Controller
       processData: true
       success: (data, status, xhr) =>
         @render(true)
+        @lastResult()
     )
 
   startWizard: (e) =>
@@ -280,6 +295,7 @@ class ConnectionWizard extends App.WizardModal
 
         option = ''
         options = {}
+        if !_.isEmpty data.attributes
           for dn in data.attributes.namingcontexts
             options[dn] = dn
             if option is ''
@@ -419,7 +435,9 @@ class ConnectionWizard extends App.WizardModal
     length = group_role_map.source.length-1
     for count in [0..length]
       if group_role_map.source[count] && group_role_map.dest[count]
-        group_role_map_local[group_role_map.source[count]] = group_role_map.dest[count]
+        if !_.isArray(group_role_map_local[group_role_map.source[count]])
+          group_role_map_local[group_role_map.source[count]] = []
+        group_role_map_local[group_role_map.source[count]].push group_role_map.dest[count]
     @wizardConfig.group_role_map = group_role_map_local
 
     expertSettings = @formParam(@expertForm)
@@ -454,7 +472,8 @@ class ConnectionWizard extends App.WizardModal
 
   buildRowsGroupRole: (group_role_map) =>
     el = []
-    for source, dest of group_role_map
+    for source, dests of group_role_map
+      for dest in dests
         el.push @buildRowGroupRole(source, dest)
     el
 

app/assets/javascripts/app/controllers/_profile/linked_accounts.coffee

@@ -9,43 +9,7 @@ class Index extends App.ControllerSubContent
     @render()
 
   render: =>
-    auth_provider_all = {
+    auth_provider_all = App.Config.get('auth_provider_all')
-      facebook: {
-        url:    '/auth/facebook'
-        name:   'Facebook'
-        config: 'auth_facebook'
-      },
-      twitter: {
-        url:    '/auth/twitter'
-        name:   'Twitter'
-        config: 'auth_twitter'
-      },
-      linkedin: {
-        url:    '/auth/linkedin'
-        name:   'LinkedIn'
-        config: 'auth_linkedin'
-      },
-      github: {
-        url:    '/auth/github'
-        name:   'GitHub'
-        config: 'auth_github'
-      },
-      gitlab: {
-        url:    '/auth/gitlab'
-        name:   'GitLab'
-        config: 'auth_gitlab'
-      },
-      google_oauth2: {
-        url:    '/auth/google_oauth2'
-        name:   'Google'
-        config: 'auth_google_oauth2'
-      },
-      oauth2: {
-        url:    '/auth/oauth2'
-        name:   'OAuth2'
-        config: 'auth_oauth2'
-      },
-    }
     auth_providers = {}
     for key, provider of auth_provider_all
       if @Config.get(provider.config) is true || @Config.get(provider.config) is 'true'
@@ -90,3 +54,45 @@ class Index extends App.ControllerSubContent
     )
 
 App.Config.set('LinkedAccounts', { prio: 4000, name: 'Linked Accounts', parent: '#profile', target: '#profile/linked', controller: Index, permission: ['user_preferences.linked_accounts'] }, 'NavBarProfile')
+App.Config.set('auth_provider_all', {
+  facebook:
+    url:    '/auth/facebook'
+    name:   'Facebook'
+    config: 'auth_facebook'
+    class:  'facebook'
+  twitter:
+    url:    '/auth/twitter'
+    name:   'Twitter'
+    config: 'auth_twitter'
+    class:  'twitter'
+  linkedin:
+    url:    '/auth/linkedin'
+    name:   'LinkedIn'
+    config: 'auth_linkedin'
+    class:  'linkedin'
+  github:
+    url:    '/auth/github'
+    name:   'GitHub'
+    config: 'auth_github'
+    class:  'github'
+  gitlab:
+    url:    '/auth/gitlab'
+    name:   'GitLab'
+    config: 'auth_gitlab'
+    class:  'gitlab'
+  microsoft_office365:
+    url:    '/auth/microsoft_office365'
+    name:   'Office 365'
+    config: 'auth_microsoft_office365'
+    class:  'office365'
+  google_oauth2:
+    url:    '/auth/google_oauth2'
+    name:   'Google'
+    config: 'auth_google_oauth2'
+    class:  'google'
+  oauth2:
+    url:    '/auth/oauth2'
+    name:   'OAuth2'
+    config: 'auth_oauth2'
+    class:  'oauth2'
+})

app/assets/javascripts/app/controllers/_profile/notification.coffee

@@ -75,7 +75,8 @@ class Index extends App.ControllerSubContent
     groups = []
     group_ids = @Session.get('group_ids')
     if group_ids
-      for group_id in group_ids
+      for group_id, access of group_ids
+        if _.contains(access, 'full')
           group = App.Group.find(group_id)
           groups.push group
           if !user_group_config
@@ -90,7 +91,7 @@ class Index extends App.ControllerSubContent
       groups: groups
       config: config
       sounds: @sounds
-      notification_sound_enabled: App.OnlineNotification.soundEnabled()
+      notificationSoundEnabled: App.OnlineNotification.soundEnabled()
 
   update: (e) =>
 

app/assets/javascripts/app/controllers/_profile/out_of_office.coffee

@@ -0,0 +1,164 @@
+class Index extends App.ControllerSubContent
+  requiredPermission: 'user_preferences.out_of_office+ticket.agent'
+  header: 'Out of Office'
+  events:
+    'submit form': 'submit'
+    'click .js-disabled': 'disable'
+    'click .js-enable': 'enable'
+
+  constructor: ->
+    super
+    @render()
+
+  render: =>
+    user = @Session.get()
+    if !@localData
+      @localData =
+        out_of_office: user.out_of_office
+        out_of_office_start_at: user.out_of_office_start_at
+        out_of_office_end_at: user.out_of_office_end_at
+        out_of_office_replacement_id: user.out_of_office_replacement_id
+        out_of_office_replacement_id_completion: user.preferences.out_of_office_replacement_id_completion
+        out_of_office_text: user.preferences.out_of_office_text
+    form = $(App.view('profile/out_of_office')(
+      user: user
+      localData: @localData
+      placeholder: App.User.outOfOfficeTextPlaceholder()
+    ))
+
+    dateStart = new App.ControllerForm(
+      model:
+        configure_attributes:
+          [
+            name: 'out_of_office_start_at'
+            display: ''
+            tag: 'date'
+            past: false
+            future: true
+            null: false
+          ]
+      noFieldset: true
+      params: @localData
+    )
+    form.find('.js-startDate').html(dateStart.form)
+
+    dateEnd = new App.ControllerForm(
+      model:
+        configure_attributes:
+          [
+            name: 'out_of_office_end_at'
+            display: ''
+            tag: 'date'
+            past: false
+            future: true
+            null: false
+          ]
+      noFieldset: true
+      params: @localData
+    )
+    form.find('.js-endDate').html(dateEnd.form)
+
+    agentList = new App.ControllerForm(
+      model:
+        configure_attributes:
+          [
+            name: 'out_of_office_replacement_id'
+            display: ''
+            relation: 'User'
+            tag: 'user_autocompletion'
+            autocapitalize: false
+            multiple: false
+            limit: 30
+            minLengt: 2
+            placeholder: 'Enter Person or Organization/Company'
+            null: false
+            translate: false
+            disableCreateObject: true
+            value: @localData
+          ]
+      noFieldset: true
+      params: @localData
+    )
+    form.find('.js-recipientDropdown').html(agentList.form)
+    if @localData.out_of_office is true
+      form.find('.js-disabled').removeClass('is-disabled')
+      #form.find('.js-enable').addClass('is-disabled')
+    else
+      form.find('.js-disabled').addClass('is-disabled')
+      #form.find('.js-enable').removeClass('is-disabled')
+    @html(form)
+
+  enable: (e) =>
+    e.preventDefault()
+    params = @formParam(e.target)
+    params.out_of_office = true
+    @store(e, params)
+
+  disable: (e) =>
+    e.preventDefault()
+    params = @formParam(e.target)
+    params.out_of_office = false
+    @store(e, params)
+
+  submit: (e, params) =>
+    e.preventDefault()
+    params = @formParam(e.target)
+    @store(e, params)
+
+  store: (e, params) =>
+    @formDisable(e)
+    for key, value of params
+      @localData[key] = value
+    App.Ajax.request(
+      id:          'user_out_of_office'
+      type:        'PUT'
+      url:         "#{@apiPath}/users/out_of_office"
+      data:        JSON.stringify(params)
+      processData: true
+      success:     @success
+      error:       @error
+    )
+
+  success: (data) =>
+    if data.message is 'ok'
+      @render()
+      @notify(
+        type: 'success'
+        msg:  App.i18n.translateContent('Successfully!')
+        timeout: 1000
+      )
+    else
+      if data.notice
+        @notify
+          type:      'error'
+          msg:       App.i18n.translateContent(data.notice[0], data.notice[1])
+          removeAll: true
+      else
+        @notify
+          type:      'error'
+          msg:       'Please contact your administrator.'
+          removeAll: true
+      @formEnable( @$('form') )
+
+  error: (xhr, status, error) =>
+    @formEnable( @$('form') )
+
+    # do not close window if request is aborted
+    return if status is 'abort'
+    data = JSON.parse(xhr.responseText)
+
+    # show error message
+    if xhr.status is 401 || error is 'Unauthorized'
+      message     = '» ' + App.i18n.translateInline('Unauthorized') + ' «'
+    else if xhr.status is 404 || error is 'Not Found'
+      message     = '» ' + App.i18n.translateInline('Not Found') + ' «'
+    else if data.error
+      message     = App.i18n.translateInline(data.error)
+    else
+      message     = '» ' + App.i18n.translateInline('Error') + ' «'
+    @notify
+      type:      'error'
+      msg:       App.i18n.translateContent(message)
+      removeAll: true
+
+App.Config.set('OutOfOffice', { prio: 2800, name: 'Out of Office', parent: '#profile', target: '#profile/out_of_office', permission: ['user_preferences.out_of_office+ticket.agent'], controller: Index }, 'NavBarProfile')

app/assets/javascripts/app/controllers/_settings/area_proxy.coffee

@@ -2,7 +2,7 @@ class App.SettingsAreaProxy extends App.Controller
   events:
     'submit form': 'update'
     'click .js-submit': 'update'
-    'click .js-test': 'test2'
+    'click .js-test': 'testConnection'
 
   constructor: ->
     super
@@ -14,20 +14,21 @@ class App.SettingsAreaProxy extends App.Controller
       proxy: App.Setting.get('proxy')
       proxy_username: App.Setting.get('proxy_username')
       proxy_password: App.Setting.get('proxy_password')
+      proxy_no: App.Setting.get('proxy_no')
     )
 
   update: (e) =>
     e.preventDefault()
     @formDisable(e)
     params = @formParam(e)
-    console.log('params', params)
     App.Setting.set('proxy', params.proxy)
     App.Setting.set('proxy_username', params.proxy_username)
     App.Setting.set('proxy_password', params.proxy_password)
+    App.Setting.set('proxy_no', params.proxy_no)
     @formEnable(e)
     @render()
 
-  test2: (e) =>
+  testConnection: (e) =>
     e.preventDefault()
     params = @formParam(e)
     @ajax(

app/assets/javascripts/app/controllers/_ui_element/object_manager_attribute.coffee

@@ -15,7 +15,7 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
         attribute: attribute
         params: params
       ))
-      @[localParams.data_type](element, localParams, params)
+      @[localParams.data_type](element, localParams, params, attribute)
       localItem.find('.js-dataMap').html(element)
       localItem.find('.js-dataScreens').html(@dataScreens(attribute, localParams, params))
 
@@ -24,6 +24,7 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
       date: 'Date'
       input: 'Text'
       select: 'Select'
+      tree_select: 'Tree Select'
       boolean: 'Boolean'
       integer: 'Integer'
 
@@ -81,9 +82,9 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
           view:
             shown: true
           invite_customer:
-            show: false
+            shown: false
             required: false
-        'admin.group':
+        'admin.user':
           create:
             shown: true
             required: false
@@ -93,10 +94,10 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
           view:
             shown: true
           invite_agent:
-            show: false
+            shown: false
             required: false
           invite_customer:
-            show: false
+            shown: false
             required: false
       Organization:
         'ticket.customer':
@@ -111,7 +112,7 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
             required: false
           view:
             shown: true
-        'admin.group':
+        'admin.organization':
           create:
             shown: true
             required: false
@@ -308,6 +309,69 @@ class App.UiElement.object_manager_attribute extends App.UiElement.ApplicationUi
       lastSelected = value
     )
 
+  @buildRow: (element, child, level = 0, parentElement) ->
+    newRow = element.find('.js-template').clone().removeClass('js-template')
+    newRow.find('.js-key').attr('level', level)
+    newRow.find('.js-key').val(child.name)
+    newRow.find('td').first().css('padding-left', "#{(level * 20) + 10}px")
+    if level is 5
+      newRow.find('.js-addChild').addClass('hide')
+
+    if parentElement
+      parentElement.after(newRow)
+      return
+
+    element.find('.js-treeTable').append(newRow)
+    if child.children
+      for subChild in child.children
+        @buildRow(element, subChild, level + 1)
+
+  @tree_select: (item, localParams, params, attribute) ->
+    params.data_option ||= {}
+    params.data_option.options ||= []
+    if _.isEmpty(params.data_option.options)
+      @buildRow(item, {})
+    else
+      for child in params.data_option.options
+        @buildRow(item, child)
+
+    item.on('click', '.js-addRow', (e) =>
+      e.stopPropagation()
+      e.preventDefault()
+      addRow = $(e.currentTarget).closest('tr')
+      level  = parseInt(addRow.find('.js-key').attr('level'))
+      @buildRow(item, {}, level, addRow)
+    )
+
+    item.on('click', '.js-addChild', (e) =>
+      e.stopPropagation()
+      e.preventDefault()
+      addRow = $(e.currentTarget).closest('tr')
+      level  = parseInt(addRow.find('.js-key').attr('level')) + 1
+      @buildRow(item, {}, level, addRow)
+    )
+
+    item.on('click', '.js-remove', (e) ->
+      e.stopPropagation()
+      e.preventDefault()
+      e.stopPro
+      element = $(e.target).closest('tr')
+      level  = parseInt(element.find('.js-key').attr('level'))
+      subElements = 0
+      nextElement = element
+      elementsToDelete = [element]
+      loop
+        nextElement = nextElement.next()
+        break if !nextElement.get(0)
+        nextLevel = parseInt(nextElement.find('.js-key').attr('level'))
+        break if nextLevel <= level
+        subElements += 1
+        elementsToDelete.push nextElement
+      return if subElements isnt 0 && !confirm("Delete #{subElements} sub elements?")
+      for element in elementsToDelete
+        element.remove()
+    )
+
   @boolean: (item, localParams, params) ->
     lastSelected = undefined
     item.on('click', '.js-selected', (e) ->

app/assets/javascripts/app/controllers/_ui_element/permission.coffee

@@ -4,10 +4,25 @@ class App.UiElement.permission extends App.UiElement.ApplicationUiElement
 
     permissions = App.Permission.search(sortBy: 'name')
 
+    # get selectable groups and selected groups
+    groups = []
+    groupsSelected = {}
+    groupsRaw = App.Group.search(sortBy: 'name')
+    for group in groupsRaw
+      if group.active
+        groups.push group
+        if params.group_ids
+          for group_id in params.group_ids
+            if group_id.toString() is group.id.toString()
+              groupsSelected[group.id] = true
+
     item = $( App.view('generic/permission')(
       attribute: attribute
       params: params
       permissions: permissions
+      groups: groups
+      groupsSelected: groupsSelected
+      groupAccesses: App.Group.accesses()
     ) )
 
     # show/hide trees

app/assets/javascripts/app/controllers/_ui_element/postmaster_set.coffee

@@ -20,7 +20,7 @@ class App.UiElement.postmaster_set
             name:     'Customer'
             relation: 'User'
             tag:      'user_autocompletion'
-            disableCreateUser: true
+            disableCreateObject: true
           }
           {
             value:    'group_id'
@@ -32,7 +32,7 @@ class App.UiElement.postmaster_set
             name:     'Owner'
             relation: 'User'
             tag:      'user_autocompletion'
-            disableCreateUser: true
+            disableCreateObject: true
           }
         ]
       article:

app/assets/javascripts/app/controllers/_ui_element/searchable_select.coffee

@@ -9,24 +9,24 @@ class App.UiElement.searchable_select extends App.UiElement.ApplicationUiElement
       attribute.multiple = ''
 
     # build options list based on config
-    @getConfigOptionList( attribute, params )
+    @getConfigOptionList(attribute, params)
 
     # build options list based on relation
-    @getRelationOptionList( attribute, params )
+    @getRelationOptionList(attribute, params)
 
     # add null selection if needed
-    @addNullOption( attribute, params )
+    @addNullOption(attribute, params)
 
     # sort attribute.options
-    @sortOptions( attribute, params )
+    @sortOptions(attribute, params)
 
     # finde selected/checked item of list
-    @selectedOptions( attribute, params )
+    @selectedOptions(attribute, params)
 
     # disable item of list
-    @disabledOptions( attribute, params )
+    @disabledOptions(attribute, params)
 
     # filter attributes
-    @filterOption( attribute, params )
+    @filterOption(attribute, params)
 
-    new App.SearchableSelect( attribute: attribute ).element()
+    new App.SearchableSelect(attribute: attribute).element()

app/assets/javascripts/app/controllers/_ui_element/ticket_perform_action.coffee

@@ -33,6 +33,7 @@ class App.UiElement.ticket_perform_action
               elements["#{groupKey}.#{config.name}"] = config
 
     # add ticket deletion action
+    if attribute.ticket_delete
       elements['ticket.action'] =
         name: 'action'
         display: 'Action'
@@ -40,7 +41,7 @@ class App.UiElement.ticket_perform_action
         null: false
         translate: true
         options:
-        delete: 'delete'
+          delete: 'Delete'
 
     [defaults, groups, elements]
 

app/assets/javascripts/app/controllers/_ui_element/ticket_selector.coffee

@@ -156,7 +156,7 @@ class App.UiElement.ticket_selector
       elementRow = $(e.target).closest('.js-filterElement')
       groupAndAttribute = elementRow.find('.js-attributeSelector option:selected').attr('value')
       return if !groupAndAttribute
-      @buildOperator(item, elementRow, groupAndAttribute, elements, {}, attribute, false)
+      @buildOperator(item, elementRow, groupAndAttribute, elements, {}, attribute)
     )
 
     # bind for preview
@@ -244,9 +244,9 @@ class App.UiElement.ticket_selector
     if groupAndAttribute
       elementRow.find('.js-attributeSelector select').val(groupAndAttribute)
 
-    @buildOperator(elementFull, elementRow, groupAndAttribute, elements, meta, attribute, true)
+    @buildOperator(elementFull, elementRow, groupAndAttribute, elements, meta, attribute)
 
-  @buildOperator: (elementFull, elementRow, groupAndAttribute, elements, meta, attribute, buildValue) ->
+  @buildOperator: (elementFull, elementRow, groupAndAttribute, elements, meta, attribute) ->
     currentOperator = elementRow.find('.js-operator option:selected').attr('value')
 
     name = "#{attribute.name}::#{groupAndAttribute}::operator"
@@ -284,9 +284,9 @@ class App.UiElement.ticket_selector
 
     elementRow.find('.js-operator select').replaceWith(selection)
 
-    @buildPreCondition(elementFull, elementRow, groupAndAttribute, elements, meta, attribute, buildValue)
+    @buildPreCondition(elementFull, elementRow, groupAndAttribute, elements, meta, attribute)
 
-  @buildPreCondition: (elementFull, elementRow, groupAndAttribute, elements, meta, attributeConfig, buildValue = true) ->
+  @buildPreCondition: (elementFull, elementRow, groupAndAttribute, elements, meta, attributeConfig) ->
     currentOperator = elementRow.find('.js-operator option:selected').attr('value')
     currentPreCondition = elementRow.find('.js-preCondition option:selected').attr('value')
 
@@ -318,7 +318,6 @@ class App.UiElement.ticket_selector
     if !preCondition
       elementRow.find('.js-preCondition select').html('')
       elementRow.find('.js-preCondition').addClass('hide')
-      return if !buildValue
       toggleValue()
       @buildValue(elementFull, elementRow, groupAndAttribute, elements, meta, attribute)
       return
@@ -351,7 +350,6 @@ class App.UiElement.ticket_selector
       toggleValue()
     )
 
-    return if !buildValue
     @buildValue(elementFull, elementRow, groupAndAttribute, elements, meta, attribute)
     toggleValue()
 

app/assets/javascripts/app/controllers/_ui_element/tree_select.coffee

@@ -0,0 +1,41 @@
+# coffeelint: disable=camel_case_classes
+class App.UiElement.tree_select extends App.UiElement.ApplicationUiElement
+  @optionsSelect: (children, value) ->
+    return if !children
+    for child in children
+      if child.value is value
+        child.selected = true
+      if child.children
+        @optionsSelect(child.children, value)
+
+  @render: (attribute, params) ->
+
+    # set multiple option
+    if attribute.multiple
+      attribute.multiple = 'multiple'
+    else
+      attribute.multiple = ''
+
+    # build options list based on config
+    @getConfigOptionList(attribute, params)
+
+    # build options list based on relation
+    @getRelationOptionList(attribute, params)
+
+    # add null selection if needed
+    @addNullOption(attribute, params)
+
+    # sort attribute.options
+    @sortOptions(attribute, params)
+
+    # finde selected/checked item of list
+    if attribute.options
+      @optionsSelect(attribute.options, attribute.value)
+
+    # disable item of list
+    @disabledOptions(attribute, params)
+
+    # filter attributes
+    @filterOption(attribute, params)
+
+    new App.SearchableSelect(attribute: attribute).element()

app/assets/javascripts/app/controllers/_ui_element/user_autocompletion_search.coffee

@@ -2,5 +2,5 @@
 class App.UiElement.user_autocompletion_search
   @render: (attributeOrig, params = {}) ->
     attribute = _.clone(attributeOrig)
-    attribute.disableCreateUser = true
+    attribute.disableCreateObject = true
     new App.UserOrganizationAutocompletion(attribute: attribute, params: params).element()

app/assets/javascripts/app/controllers/_ui_element/user_permission.coffee

@@ -72,6 +72,7 @@ class App.UiElement.user_permission
       rolesSelected: rolesSelected
       groupsSelected: groupsSelected
       hideGroups: hideGroups
+      groupAccesses: App.Group.accesses()
     ) )
 
     # if customer, remove admin and agent
@@ -105,7 +106,7 @@ class App.UiElement.user_permission
 
           # select groups if only one is available
           if hideGroups
-            item.find('.js-groupList [name=group_ids]').prop('checked', false)
+            item.find('.js-groupList .js-groupListItem[value=full]').prop('checked', false)
         return
 
       # if role with groups plugin is selected, show group selection
@@ -114,7 +115,7 @@ class App.UiElement.user_permission
 
         # select groups if only one is available
         if hideGroups
-          item.find('.js-groupList [name=group_ids]').prop('checked', true)
+          item.find('.js-groupList .js-groupListItem[value=full]').prop('checked', true)
 
       for trigger in triggers
         trigger.trigger('change')

app/assets/javascripts/app/controllers/agent_ticket_create.coffee

@@ -9,6 +9,7 @@ class App.TicketCreate extends App.Controller
 
   constructor: (params) ->
     super
+    @sidebarState = {}
 
     # define default type
     @default_type = 'phone-in'
@@ -91,6 +92,8 @@ class App.TicketCreate extends App.Controller
     else
       @$('[name="cc"]').closest('.form-group').addClass('hide')
 
+    App.TaskManager.touch(@task_key)
+
   meta: =>
     text = ''
     if @articleAttributes
@@ -228,7 +231,7 @@ class App.TicketCreate extends App.Controller
         type = @$('[name="formSenderType"]').val()
 
         if signature isnt undefined &&  signature.body && type is 'email-out'
-          signatureFinished = App.Utils.replaceTags(signature.body, { user: App.Session.get() })
+          signatureFinished = App.Utils.replaceTags(signature.body, { user: App.Session.get(), config: App.Config.all() })
 
           body = @$('[data-name=body]')
           if App.Utils.signatureCheck(body.html() || '', signatureFinished)
@@ -330,27 +333,47 @@ class App.TicketCreate extends App.Controller
     # show text module UI
     @textModule = new App.WidgetTextModule(
       el: @$('[data-name="body"]').parent()
-    )
+      data:
-
+        config: App.Config.all()
-    new Sidebar(
+        user: App.Session.get()
-      el:         @sidebar
-      params:     @formDefault
-      textModule: @textModule
     )
 
     $('#tags').tokenfield()
 
+    @sidebarWidget = new App.TicketCreateSidebar(
+      el:           @sidebar
+      params:       @formDefault
+      sidebarState: @sidebarState
+      task_key:     @task_key
+      query:        @query
+    )
+
+    if @formDefault.customer_id
+      callback = (customer) =>
+        @localUserInfoCallback(@formDefault, customer)
+      App.User.full(@formDefault.customer_id, callback)
+
     # update taskbar with new meta data
     App.TaskManager.touch(@task_key)
 
   localUserInfo: (e) =>
-
+    return if !@sidebarWidget
     params = App.ControllerForm.params($(e.target).closest('form'))
 
-    new Sidebar(
+    if params.customer_id
-      el:         @sidebar
+      callback = (customer) =>
-      params:     params
+        @localUserInfoCallback(params, customer)
-      textModule: @textModule
+      App.User.full(params.customer_id, callback)
+      return
+    @localUserInfoCallback(params)
+
+  localUserInfoCallback: (params, customer = {}) =>
+    @sidebarWidget.render(params)
+    @textModule.reload(
+      config: App.Config.all()
+      user: App.Session.get()
+      ticket:
+        customer: customer
     )
 
   cancel: (e) ->
@@ -475,9 +498,14 @@ class App.TicketCreate extends App.Controller
         # scroll to top
         ui.scrollTo()
 
+        # add sidebar params
+        if ui.sidebarWidget
+          ui.sidebarWidget.commit(ticket_id: @id)
+
         # access to group
-        group_ids = _.map(App.Session.get('group_ids'), (id) -> id.toString())
+        for group_id, access of App.Session.get('group_ids')
-        if group_ids && _.contains(group_ids, @group_id.toString())
+          if @group_id.toString() is group_id.toString()
+            if _.contains(access, 'read') || _.contains(access, 'full')
               ui.navigate "#ticket/zoom/#{@id}"
               return
 
@@ -494,114 +522,6 @@ class App.TicketCreate extends App.Controller
         )
     )
 
-class Sidebar extends App.Controller
-  constructor: ->
-    super
-
-    # load user
-    if @params['customer_id']
-      App.User.full(@params['customer_id'], @render)
-      return
-
-    # render ui
-    @render()
-
-  render: (user) =>
-
-    items = []
-    if user
-
-      showCustomer = (el) =>
-        # update text module UI
-        if @textModule
-          @textModule.reload(
-            ticket:
-              customer: user
-            user: App.Session.get()
-          )
-
-        new App.WidgetUser(
-          el:      el
-          user_id: user.id
-        )
-
-      editCustomer = (e, el) =>
-        new App.ControllerGenericEdit(
-          id: @params.customer_id
-          genericObject: 'User'
-          screen: 'edit'
-          pageData:
-            title:   'Users'
-            object:  'User'
-            objects: 'Users'
-          container: @el.closest('.content')
-        )
-      items.push {
-        head: 'Customer'
-        name: 'customer'
-        icon: 'person'
-        actions: [
-          {
-            title:    'Edit Customer'
-            name:     'Edit Customer'
-            class:    'glyphicon glyphicon-edit'
-            callback: editCustomer
-          },
-        ]
-        callback: showCustomer
-      }
-
-      if user.organization_id
-        editOrganization = (e, el) =>
-          new App.ControllerGenericEdit(
-            id: user.organization_id
-            genericObject: 'Organization'
-            pageData:
-              title:   'Organizations'
-              object:  'Organization'
-              objects: 'Organizations'
-            container: @el.closest('.content')
-          )
-        showOrganization = (el) ->
-          new App.WidgetOrganization(
-            el:              el
-            organization_id: user.organization_id
-          )
-        items.push {
-          head: 'Organization'
-          name: 'organization'
-          icon: 'group'
-          actions: [
-            {
-              title:    'Edit Organization'
-              name:     'Edit Organization'
-              class:    'glyphicon glyphicon-edit'
-              callback: editOrganization
-            },
-          ]
-          callback: showOrganization
-        }
-
-    showTemplates = (el) ->
-
-      # show template UI
-      new App.WidgetTemplate(
-        el:          el
-        #template_id: template['id']
-      )
-
-    items.push {
-      head: 'Templates'
-      name: 'template'
-      icon: 'templates'
-      callback: showTemplates
-    }
-
-    new App.Sidebar(
-      el:    @el
-      items: items
-    )
-
 class Router extends App.ControllerPermanent
   requiredPermission: 'ticket.agent'
   constructor: (params) ->
@@ -617,6 +537,9 @@ class Router extends App.ControllerPermanent
       if params.customer_id
         split = "/customer/#{params.customer_id}"
 
+      if params.query
+        split = "/query/#{params.query}"
+
       id = Math.floor( Math.random() * 99999 )
       @navigate "#ticket/create/id/#{id}#{split}"
       return
@@ -627,6 +550,7 @@ class Router extends App.ControllerPermanent
       article_id:  params.article_id
       type:        params.type
       customer_id: params.customer_id
+      query:       params.query
       id:          params.id
 
     App.TaskManager.execute(
@@ -642,6 +566,7 @@ App.Config.set('ticket/create/', Router, 'Routes')
 App.Config.set('ticket/create/id/:id', Router, 'Routes')
 App.Config.set('ticket/create/customer/:customer_id', Router, 'Routes')
 App.Config.set('ticket/create/id/:id/customer/:customer_id', Router, 'Routes')
+App.Config.set('ticket/create/id/:id/query/:query', Router, 'Routes')
 
 # split ticket
 App.Config.set('ticket/create/:ticket_id/:article_id', Router, 'Routes')

app/assets/javascripts/app/controllers/agent_ticket_create/sidebar.coffee

@@ -0,0 +1,43 @@
+class App.TicketCreateSidebar extends App.Controller
+  constructor: ->
+    super
+    @render()
+
+  reload: (args) =>
+    for key, backend of @sidebarBackends
+      if backend && backend.reload
+        backend.reload(args)
+
+  commit: (args) =>
+    for key, backend of @sidebarBackends
+      if backend && backend.commit
+        backend.commit(args)
+
+  render: (params) =>
+    if params
+      @params = params
+    @sidebarBackends ||= {}
+    @sidebarItems = []
+    sidebarBackends = App.Config.get('TicketCreateSidebar')
+    keys = _.keys(sidebarBackends).sort()
+    for key in keys
+      if !@sidebarBackends[key] || !@sidebarBackends[key].reload
+        @sidebarBackends[key] = new sidebarBackends[key](
+          params:  @params
+          query:   @query
+          taskGet: @taskGet
+        )
+      else
+        @sidebarBackends[key].reload(
+          params:  @params
+          query:   @query
+        )
+      item = @sidebarBackends[key].sidebarItem()
+      if item
+        @sidebarItems.push item
+
+    new App.Sidebar(
+      el:           @el
+      sidebarState: @sidebarState
+      items:        @sidebarItems
+    )

app/assets/javascripts/app/controllers/agent_ticket_create/sidebar_customer.coffee

@@ -0,0 +1,38 @@
+class SidebarCustomer extends App.Controller
+  sidebarItem: =>
+    return if !@permissionCheck('ticket.agent')
+    return if !@params.customer_id
+    {
+      head:    'Customer'
+      name:    'customer'
+      icon:    'person'
+      actions: [
+        {
+          title:    'Edit Customer'
+          name:     'customer-edit'
+          callback: @editCustomer
+        },
+      ]
+      callback: @showCustomer
+    }
+
+  showCustomer: (el) =>
+    @el = el
+    new App.WidgetUser(
+      el:       @el
+      user_id:  @params.customer_id
+    )
+
+  editCustomer: =>
+    new App.ControllerGenericEdit(
+      id: @params.customer_id
+      genericObject: 'User'
+      screen: 'edit'
+      pageData:
+        title:   'Users'
+        object:  'User'
+        objects: 'Users'
+      container: @el.closest('.content')
+    )
+
+App.Config.set('200-Customer', SidebarCustomer, 'TicketCreateSidebar')

app/assets/javascripts/app/controllers/agent_ticket_create/sidebar_organization.coffee

@@ -0,0 +1,41 @@
+class SidebarOrganization extends App.Controller
+  sidebarItem: =>
+    return if !@permissionCheck('ticket.agent')
+    return if !@params.customer_id
+    return if !App.User.exists(@params.customer_id)
+    customer = App.User.find(@params.customer_id)
+    @organization_id = customer.organization_id
+    return if !@organization_id
+    {
+      head: 'Organization'
+      name: 'organization'
+      icon: 'group'
+      actions: [
+        {
+          title:    'Edit Organization'
+          name:     'organization-edit'
+          callback: @editOrganization
+        },
+      ]
+      callback: @showOrganization
+    }
+
+  showOrganization: (el) =>
+    @el = el
+    new App.WidgetOrganization(
+      el:              @el
+      organization_id: @organization_id
+    )
+
+  editOrganization: =>
+    new App.ControllerGenericEdit(
+      id: @organization_id,
+      genericObject: 'Organization'
+      pageData:
+        title:   'Organizations'
+        object:  'Organization'
+        objects: 'Organizations'
+      container: @el.closest('.content')
+    )
+
+App.Config.set('300-Organization', SidebarOrganization, 'TicketCreateSidebar')

app/assets/javascripts/app/controllers/agent_ticket_create/sidebar_template.coffee

@@ -0,0 +1,21 @@
+class SidebarTemplate extends App.Controller
+  sidebarItem: =>
+    return if !@permissionCheck('ticket.agent')
+    {
+      head:    'Templates'
+      name:    'template'
+      icon:    'templates'
+      actions: []
+      callback: @showTemplates
+    }
+
+  showTemplates: (el) =>
+    @el = el
+
+    # show template UI
+    new App.WidgetTemplate(
+      el:          el
+      #template_id: template['id']
+    )
+
+App.Config.set('100-Template', SidebarTemplate, 'TicketCreateSidebar')

app/assets/javascripts/app/controllers/agent_ticket_merge.coffee

@@ -98,9 +98,13 @@ class App.TicketMerge extends App.ControllerModal
             type:    'error'
             msg:     App.i18n.translateContent(data['message'])
             timeout: 6000
-
           @formEnable(e)
 
-      error: =>
+      error: (data) =>
+        details = data.responseJSON || {}
+        @notify
+          type:    'error'
+          msg:     App.i18n.translateContent(details.error_human || details.error || 'Unable to merge!')
+          timeout: 6000
         @formEnable(e)
     )

app/assets/javascripts/app/controllers/chat.coffee

@@ -462,6 +462,14 @@ class ChatWindow extends App.Controller
         )
     )
 
+    # show text module UI
+    new App.WidgetTextModule(
+      el: @input
+      data:
+        user: App.Session.get()
+        config: App.Config.all()
+    )
+
   focus: =>
     @input.focus()
 
@@ -473,7 +481,7 @@ class ChatWindow extends App.Controller
     if event.data and event.data.callback
       event.data.callback()
 
-    @$('.js-customerChatInput').ce({
+    @input.ce({
       mode:       'richtext'
       multiline:  true
       maxlength:  40000
@@ -522,7 +530,7 @@ class ChatWindow extends App.Controller
 
     switch event.keyCode
       when TABKEY
-        allChatInputs = $('.js-customerChatInput').not('[disabled="disabled"]')
+        allChatInputs = @input.not('[disabled="disabled"]')
         chatCount = allChatInputs.size()
         index = allChatInputs.index(@input)
 
@@ -542,7 +550,7 @@ class ChatWindow extends App.Controller
                 allChatInputs.eq(chatCount-1).focus()
 
       when ENTERKEY
-        if !event.shiftKey
+        if !event.shiftKey && !event.altKey && !event.ctrlKey && !event.metaKey
           event.preventDefault()
           @sendMessage()
 
@@ -587,7 +595,7 @@ class ChatWindow extends App.Controller
       @sounds.message.play()
       @notifyDesktop(
         title: @name
-        body: message
+        body: App.Utils.html2text(message)
         url: '#customer_chat'
         callback: =>
           App.Event.trigger('chat_focus', { session_id: @session.session_id })

app/assets/javascripts/app/controllers/getting_started.coffee

@@ -450,8 +450,8 @@ class EmailNotification extends App.WizardFullScreen
     if adapter is 'smtp'
       configureAttributesOutbound = [
         { name: 'options::host',     display: 'Host',     tag: 'input', type: 'text',     limit: 120, null: false, autocapitalize: false, autofocus: true },
-        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password' },
+        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'off' },
-        { name: 'options::password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password', single: true },
+        { name: 'options::password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, autocapitalize: false, autocomplete: 'off', single: true },
         { name: 'options::port',     display: 'Port',     tag: 'input', type: 'text',     limit: 6,   null: true, autocapitalize: false },
       ]
       @form = new App.ControllerForm(
@@ -673,18 +673,22 @@ class ChannelEmail extends App.WizardFullScreen
     configureAttributesInbound = [
       { name: 'adapter',                  display: 'Type',     tag: 'select', multiple: false, null: false, options: @channelDriver.email.inbound },
       { name: 'options::host',            display: 'Host',     tag: 'input',  type: 'text', limit: 120, null: false, autocapitalize: false },
-      { name: 'options::user',      display: 'User',     tag: 'input',  type: 'text', limit: 120, null: false, autocapitalize: false, autocomplete: 'new-password', },
+      { name: 'options::user',            display: 'User',     tag: 'input',  type: 'text', limit: 120, null: false, autocapitalize: false, autocomplete: 'off', },
-      { name: 'options::password',  display: 'Password', tag: 'input',  type: 'password', limit: 120, null: false, autocapitalize: false, autocomplete: 'new-password', single: true },
+      { name: 'options::password',        display: 'Password', tag: 'input',  type: 'password', limit: 120, null: false, autocapitalize: false, autocomplete: 'off', single: true },
       { name: 'options::ssl',             display: 'SSL',      tag: 'boolean', null: true, options: { true: 'yes', false: 'no'  }, default: true, translate: true, item_class: 'formGroup--halfSize' },
       { name: 'options::port',            display: 'Port',     tag: 'input',  type: 'text', limit: 6,   null: true, autocapitalize: false,  default: '993', item_class: 'formGroup--halfSize' },
+      { name: 'options::folder',          display: 'Folder',   tag: 'input',  type: 'text', limit: 120, null: true, autocapitalize: false, item_class: 'formGroup--halfSize' },
+      { name: 'options::keep_on_server',  display: 'Keep messages on server', tag: 'boolean', null: true, options: { true: 'yes', false: 'no' }, translate: true, default: false, item_class: 'formGroup--halfSize' },
     ]
 
     showHideFolder = (params, attribute, attributes, classname, form, ui) ->
       return if !params
       if params.adapter is 'imap'
         ui.show('options::folder')
+        ui.show('options::keep_on_server')
         return
       ui.hide('options::folder')
+      ui.hide('options::keep_on_server')
 
     handlePort = (params, attribute, attributes, classname, form, ui) ->
       return if !params
@@ -700,7 +704,7 @@ class ChannelEmail extends App.WizardFullScreen
         return
 
     new App.ControllerForm(
-      el:    @$('.base-inbound-settings'),
+      el:    @$('.base-inbound-settings')
       model:
         configure_attributes: configureAttributesInbound
         className: ''
@@ -718,6 +722,8 @@ class ChannelEmail extends App.WizardFullScreen
     if @account['meta']
       channel_used['options']['user']           = @account['meta']['email']
       channel_used['options']['password']       = @account['meta']['password']
+      channel_used['options']['folder']         = @account['meta']['folder']
+      channel_used['options']['keep_on_server'] = @account['meta']['keep_on_server']
 
     # show used backend
     @$('.base-outbound-settings').html('')
@@ -725,8 +731,8 @@ class ChannelEmail extends App.WizardFullScreen
     if adapter is 'smtp'
       configureAttributesOutbound = [
         { name: 'options::host',     display: 'Host',     tag: 'input', type: 'text',     limit: 120, null: false, autocapitalize: false, autofocus: true },
-        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password', },
+        { name: 'options::user',     display: 'User',     tag: 'input', type: 'text',     limit: 120, null: true, autocapitalize: false, autocomplete: 'off', },
-        { name: 'options::password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, autocapitalize: false, autocomplete: 'new-password', single: true },
+        { name: 'options::password', display: 'Password', tag: 'input', type: 'password', limit: 120, null: true, autocapitalize: false, autocomplete: 'off', single: true },
         { name: 'options::port',     display: 'Port',     tag: 'input', type: 'text',     limit: 6,   null: true, autocapitalize: false },
       ]
       @form = new App.ControllerForm(
@@ -745,7 +751,7 @@ class ChannelEmail extends App.WizardFullScreen
     @account.meta = params
 
     @disable(e)
-    @$('.js-probe .js-email').text( params.email )
+    @$('.js-probe .js-email').text(params.email)
     @showSlide('js-probe')
 
     @ajax(
@@ -760,7 +766,7 @@ class ChannelEmail extends App.WizardFullScreen
             for key, value of data.setting
               @account[key] = value
 
-          if data.content_messages && data.content_messages > 0
+          if data.content_messages && data.content_messages > 0 && (!@account['inbound']['options'] || @account['inbound']['options']['keep_on_server'] isnt true)
             message = App.i18n.translateContent('We have already found %s email(s) in your mailbox. Zammad will move it all from your mailbox into Zammad.', data.content_messages)
             @$('.js-inbound-acknowledge .js-message').html(message)
             @$('.js-inbound-acknowledge .js-back').attr('data-slide', 'js-intro')
@@ -809,7 +815,7 @@ class ChannelEmail extends App.WizardFullScreen
           # remember account settings
           @account.inbound = params
 
-          if data.content_messages && data.content_messages > 0
+          if data.content_messages && data.content_messages > 0 && (!@account['inbound']['options'] || @account['inbound']['options']['keep_on_server'] isnt true)
             message = App.i18n.translateContent('We have already found %s emails in your mailbox. Zammad will move it all from your mailbox into Zammad.', data.content_messages)
             @$('.js-inbound-acknowledge .js-message').html(message)
             @$('.js-inbound-acknowledge .js-back').attr('data-slide', 'js-inbound')

app/assets/javascripts/app/controllers/idoit_object_selector.coffee

@@ -0,0 +1,100 @@
+class App.IdoitObjectSelector extends App.ControllerModal
+  buttonClose: true
+  buttonCancel: true
+  buttonSubmit: true
+  head: 'i-doit'
+
+  content: ->
+    @ajax(
+      id:    'idoit-object-selector'
+      type:  'POST'
+      url:   "#{@apiPath}/integration/idoit"
+      data:  JSON.stringify(method: 'cmdb.object_types')
+      success: (data, status, xhr) =>
+        if data.result is 'failed'
+          @contentInline = data.message
+          @render()
+          return
+
+        result = _.sortBy(data.response.result, 'title')
+        @contentInline = $(App.view('integration/idoit_object_selector')())
+
+        @contentInline.find('.js-typeSelect').html(@renderTypeSelector(result))
+
+        @contentInline.filter('.js-search').on('change', 'select, input', (e) =>
+          params = @formParam(e.target)
+          @search(params)
+        )
+        @contentInline.filter('.js-search').on('keyup', 'input', (e) =>
+          params = @formParam(e.target)
+          @search(params)
+        )
+        @render()
+        @$('.js-input').focus()
+
+      error: (xhr, status, error) =>
+
+        # do not close window if request is aborted
+        return if status is 'abort'
+
+        # show error message
+        @contentInline = 'Unable to load content'
+        @render()
+    )
+    ''
+
+  search: (filter) =>
+    if _.isEmpty(filter.title)
+      delete filter.title
+    else
+      filter.title = "%#{filter.title}%"
+    @ajax(
+      id:    'idoit-object-selector'
+      type:  'POST'
+      url:   "#{@apiPath}/integration/idoit"
+      data:  JSON.stringify(method: 'cmdb.objects', filter: filter)
+      success: (data, status, xhr) =>
+        @renderResult(data.response.result)
+
+      error: (xhr, status, error) =>
+
+        # do not close window if request is aborted
+        return if status is 'abort'
+
+        # show error message
+        @contentInline = 'Unable to load content'
+        @render()
+    )
+
+  renderResult: (items) =>
+    table = App.view('integration/idoit_object_result')(
+      items: items
+    )
+    @el.find('.js-result').html(table)
+
+  renderTypeSelector: (result) ->
+    options = {}
+    for item in result
+      options[item.id] = item.title
+    return App.UiElement.searchable_select.render(
+      name: 'type'
+      multiple: false
+      limit: 100
+      null: false
+      nulloption: false
+      options: options
+    )
+
+  onSubmit: (e) =>
+    form = @el.find('.js-result')
+    params = @formParam(form)
+    return if _.isEmpty(params.object_id)
+
+    if _.isArray(params.object_id)
+      object_ids = params.object_id
+    else
+      object_ids = [params.object_id]
+
+    @formDisable(form)
+    @callback(object_ids, @)
+

app/assets/javascripts/app/controllers/import_zendesk.coffee

@@ -10,6 +10,7 @@ class Index extends App.ControllerContent
     '.zendesk-api-token-error':              'apiTokenErrorMessage'
     '#zendesk-email':                        'zendeskEmail'
     '#zendesk-api-token':                    'zendeskApiToken'
+    '.js-ticket-count-info':                 'ticketCountInfo'
   updateMigrationDisplayLoop: 0
 
   events:
@@ -116,7 +117,8 @@ class Index extends App.ControllerContent
   showCredentials: (e) =>
     e.preventDefault()
     @urlStatus.attr('data-state', '')
-    @zendeskUrlApiToken.attr('href', @zendeskUrl.val() + 'agent/admin/api')
+    url = @zendeskUrl.val() + '/agent/admin/api'
+    @zendeskUrlApiToken.attr('href', url.replace(/([^:])\/\/+/g, '$1/'))
     @zendeskUrlApiToken.val('HERE')
     @$('[data-slide=zendesk-url]').toggleClass('hide')
     @$('[data-slide=zendesk-credentials]').toggleClass('hide')
@@ -171,6 +173,10 @@ class Index extends App.ControllerContent
           for key, item of data.data
             if item.done > item.total
               item.done = item.total
+
+            if key == 'Ticket' && item.total >= 1000
+              @ticketCountInfo.removeClass('hide')
+
             element = @$('.js-' + key.toLowerCase() )
             element.find('.js-done').text(item.done)
             element.find('.js-total').text(item.total)

app/assets/javascripts/app/controllers/layout_ref.coffee

@@ -1499,7 +1499,7 @@ class InputsRef extends App.ControllerContent
         null: false
         relation: 'User'
         autocapitalize: false
-        disableCreateUser: true
+        disableCreateObject: true
         multiple: true
 
     @$('.userOrganizationAutocompletePlaceholder').replaceWith( userOrganizationAutocomplete.element() )

app/assets/javascripts/app/controllers/login.coffee

@@ -38,50 +38,7 @@ class Index extends App.ControllerContent
     )
 
   render: (data = {}) ->
-    auth_provider_all = {
+    auth_provider_all = App.Config.get('auth_provider_all')
-      facebook: {
-        url:    '/auth/facebook',
-        name:   'Facebook',
-        config: 'auth_facebook',
-        class:  'facebook'
-      },
-      twitter: {
-        url:    '/auth/twitter'
-        name:   'Twitter'
-        config: 'auth_twitter'
-        class:  'twitter'
-      },
-      linkedin: {
-        url:    '/auth/linkedin'
-        name:   'LinkedIn'
-        config: 'auth_linkedin'
-        class:  'linkedin'
-      },
-      github: {
-        url:    '/auth/github'
-        name:   'GitHub'
-        config: 'auth_github'
-        class:  'github'
-      },
-      gitlab: {
-        url:    '/auth/gitlab'
-        name:   'GitLab'
-        config: 'auth_gitlab'
-        class:  'gitlab'
-      },
-      google_oauth2: {
-        url:    '/auth/google_oauth2'
-        name:   'Google'
-        config: 'auth_google_oauth2'
-        class:  'google'
-      },
-      oauth2: {
-        url:    '/auth/oauth2'
-        name:   'OAuth2'
-        config: 'auth_oauth2'
-        class:  'oauth2'
-      },
-    }
     auth_providers = []
     for key, provider of auth_provider_all
       if @Config.get(provider.config) is true || @Config.get(provider.config) is 'true'

app/assets/javascripts/app/controllers/object_manager.coffee

@@ -1,4 +1,46 @@
 # coffeelint: disable=duplicate_key
+treeParams = (e, params) ->
+  tree = []
+  lastLevel = 0
+  lastLevels = []
+  valueLevels = []
+
+  $(e.target).closest('.modal').find('.js-treeTable .js-key').each( ->
+    $element = $(@)
+    level = parseInt($element.attr('level'))
+    name = $element.val()
+    item =
+      name: name
+
+    if level is 0
+      tree.push item
+    else if lastLevels[level-1]
+      lastLevels[level-1].children ||= []
+      lastLevels[level-1].children.push item
+    else
+      console.log('ERROR', item)
+    if level is 0
+      valueLevels = []
+    else if lastLevel is level
+      valueLevels.pop()
+    else if lastLevel > level
+      down = lastLevel - level
+      for count in [1..down]
+        valueLevels.pop()
+    if lastLevel <= level
+      valueLevels.push name
+
+    item.value = valueLevels.join('::')
+    lastLevels[level] = item
+    lastLevel = level
+
+  )
+  if tree[0]
+    if !params.data_option
+      params.data_option = {}
+    params.data_option.options = tree
+  params
+
 class Index extends App.ControllerTabs
   requiredPermission: 'admin.object'
   constructor: ->
@@ -135,6 +177,7 @@ class New extends App.ControllerGenericNew
 
   onSubmit: (e) =>
     params = @formParam(e.target)
+    params = treeParams(e, params)
 
     # show attributes for create_middle in two column style
     if params.screens && params.screens.create_middle
@@ -184,6 +227,8 @@ class Edit extends App.ControllerGenericEdit
       #if attribute.name is 'data_type'
       #  attribute.disabled = true
 
+    console.log('configure_attributes', configure_attributes)
+
     @controller = new App.ControllerForm(
       model:
         configure_attributes: configure_attributes
@@ -195,6 +240,7 @@ class Edit extends App.ControllerGenericEdit
 
   onSubmit: (e) =>
     params = @formParam(e.target)
+    params = treeParams(e, params)
 
     # show attributes for create_middle in two column style
     if params.screens && params.screens.create_middle

app/assets/javascripts/app/controllers/ticket_customer.coffee

@@ -6,7 +6,7 @@ class App.TicketCustomer extends App.ControllerModal
 
   content: ->
     configure_attributes = [
-      { name: 'customer_id', display: 'Customer', tag: 'user_autocompletion', null: false, placeholder: 'Enter Person or Organization/Company', minLengt: 2, disableCreateUser: true },
+      { name: 'customer_id', display: 'Customer', tag: 'user_autocompletion', null: false, placeholder: 'Enter Person or Organization/Company', minLengt: 2, disableCreateObject: true },
     ]
     controller = new App.ControllerForm(
       model:

app/assets/javascripts/app/controllers/ticket_zoom.coffee

@@ -401,10 +401,11 @@ class App.TicketZoom extends App.Controller
         nav:            @nav
         isCustomer:     @permissionCheck('ticket.customer')
         scrollbarWidth: App.Utils.getScrollBarWidth()
+        dir:            App.i18n.dir()
       )
 
       new App.TicketZoomOverviewNavigator(
-        el:          elLocal.find('.overview-navigator')
+        el:          elLocal.find('.js-overviewNavigatorContainer')
         ticket_id:   @ticket_id
         overview_id: @overview_id
       )
@@ -412,13 +413,13 @@ class App.TicketZoom extends App.Controller
       new App.TicketZoomTitle(
         object_id:   @ticket_id
         overview_id: @overview_id
-        el:          elLocal.find('.ticket-title')
+        el:          elLocal.find('.js-ticketTitleContainer')
         task_key:    @task_key
       )
 
       new App.TicketZoomMeta(
         object_id: @ticket_id
-        el:        elLocal.find('.ticket-meta')
+        el:        elLocal.find('.js-ticketMetaContainer')
       )
 
       @attributeBar = new App.TicketZoomAttributeBar(
@@ -445,7 +446,12 @@ class App.TicketZoom extends App.Controller
       )
 
       @highligher = new App.TicketZoomHighlighter(
-        el:        elLocal.find('.highlighter')
+        el:        elLocal.find('.js-highlighterContainer')
+        ticket_id: @ticket_id
+      )
+
+      new App.TicketZoomSetting(
+        el:        elLocal.find('.js-settingContainer')
         ticket_id: @ticket_id
       )
 
@@ -467,6 +473,7 @@ class App.TicketZoom extends App.Controller
         sidebarState: @sidebarState
         object_id:    @ticket_id
         model:        'Ticket'
+        query:        @query
         taskGet:      @taskGet
         task_key:     @task_key
         formMeta:     @formMeta
@@ -557,14 +564,16 @@ class App.TicketZoom extends App.Controller
     return if !@ticket
     currentStoreTicket = @ticket.attributes()
     delete currentStoreTicket.article
+    internal = @Config.get('ui_ticket_zoom_article_note_new_internal')
     currentStore  =
       ticket:  currentStoreTicket
       article:
         to:          ''
         cc:          ''
+        subject:     ''
         type:        'note'
         body:        ''
-        internal:    'true'
+        internal:    internal
         in_reply_to: ''
 
     if @permissionCheck('ticket.customer')
@@ -575,7 +584,7 @@ class App.TicketZoom extends App.Controller
   formCurrent: =>
     currentParams =
       ticket:  @formParam(@el.find('.edit'))
-      article: @formParam(@el.find('.article-add'))
+      article: @articleNew.params()
 
     # add attachments if exist
     attachmentCount = @$('.article-add .textBubble .attachments .attachment').length
@@ -684,7 +693,7 @@ class App.TicketZoom extends App.Controller
         tagAdd: (tag) =>
           return if !@sidebar
           return if !@sidebar.reload
-          @sidebar.reload(tagAdd: tag)
+          @sidebar.reload(tagAdd: tag, source: 'macro')
         tagRemove: (tag) =>
           return if !@sidebar
           return if !@sidebar.reload
@@ -789,6 +798,9 @@ class App.TicketZoom extends App.Controller
         # reset form after save
         @reset()
 
+        if @sidebar
+          @sidebar.commit()
+
         if taskAction is 'closeNextInOverview'
           if @overview_id
             current_position = 0

app/assets/javascripts/app/controllers/ticket_zoom/article_actions.coffee

@@ -391,25 +391,41 @@ class App.TicketZoomArticleActions extends App.Controller
     body = @el.closest('.ticketZoom').find('.article-add [data-name="body"]').html() || ''
 
     # check if quote need to be added
-    selectedText = App.ClipBoard.getSelected()
+    signaturePosition = 'bottom'
-    if selectedText
+    selected = App.ClipBoard.getSelected('html')
+    if selected
+      selected = App.Utils.htmlCleanup(selected).html()
+    if !selected
+      selected = App.ClipBoard.getSelected('text')
+      if selected
+        selected = App.Utils.textCleanup(selected)
+        selected = App.Utils.text2html(selected)
 
-      # clean selection
+    # full quote, if needed
-      selectedText = App.Utils.textCleanup(selectedText)
+    if !selected && article && App.Config.get('ui_ticket_zoom_article_email_full_quote')
+      signaturePosition = 'top'
+      if article.content_type.match('html')
+        selected = App.Utils.textCleanup(article.body)
+      if article.content_type.match('plain')
+        selected = App.Utils.textCleanup(article.body)
+        selected = App.Utils.text2html(selected)
 
-      # convert to html
+    if selected
-      selectedText = App.Utils.text2html(selectedText)
+      selected = "<div><br><br/></div><div><blockquote type=\"cite\">#{selected}</blockquote></div><div><br></div>"
-      if selectedText
-        selectedText = "<div><br><br/></div><div><blockquote type=\"cite\">#{selectedText}</blockquote></div><div><br></div>"
 
       # add selected text to body
-        body = selectedText + body
+      body = selected + body
 
     articleNew.body = body
 
     type = App.TicketArticleType.findByAttribute(name:'email')
 
-    App.Event.trigger('ui::ticket::setArticleType', { ticket: @ticket, type: type, article: articleNew } )
+    App.Event.trigger('ui::ticket::setArticleType', {
+      ticket: @ticket
+      type: type
+      article: articleNew
+      signaturePosition: signaturePosition
+    })
 
   telegramPersonalMessageReply: (e) =>
     e.preventDefault()

app/assets/javascripts/app/controllers/ticket_zoom/article_new.coffee

@@ -28,7 +28,62 @@ class App.TicketZoomArticleNew extends App.Controller
   constructor: ->
     super
 
-    # set possble article types
+    @internalSelector = true
+    @type = @defaults['type'] || 'note'
+    @setPossibleArticleTypes()
+
+    if @permissionCheck('ticket.customer')
+      @internalSelector = false
+
+    @textareaHeight =
+      open:   148
+      closed: 20
+
+    @dragEventCounter = 0
+    @attachments      = []
+
+    @render()
+
+    if @defaults.body or @isIE10()
+      @openTextarea(null, true)
+
+    # set article type and expand text area
+    @bind('ui::ticket::setArticleType', (data) =>
+      return if data.ticket.id.toString() isnt @ticket_id.toString()
+
+      @openTextarea(null, true)
+      for key, value of data.article
+        if key is 'body'
+          @$('[data-name="' + key + '"]').html(value)
+        else
+          @$('[name="' + key + '"]').val(value).trigger('change')
+
+      # preselect article type
+      @setArticleType(data.type.name, data.signaturePosition)
+
+      # set focus at end of field
+      if data.position is 'end'
+        @placeCaretAtEnd(@textarea.get(0))
+        return
+
+      # set focus into field
+      @textarea.focus()
+    )
+
+    # reset new article screen
+    @bind('ui::ticket::taskReset', (data) =>
+      return if data.ticket_id.toString() isnt @ticket_id.toString()
+      @type     = 'note'
+      @defaults = {}
+      @render()
+    )
+
+    # rerender, e. g. on language change
+    @bind('ui:rerender', =>
+      @render()
+    )
+
+  setPossibleArticleTypes: =>
     possibleArticleType =
       note: true
       phone: true
@@ -50,12 +105,9 @@ class App.TicketZoomArticleNew extends App.Controller
         possibleArticleType['email'] = true
 
     # gets referenced in @setArticleType
-    @internalSelector = true
-    @type = @defaults['type'] || 'note'
     @articleTypes = []
     if possibleArticleType.note
-      internal = @Config.get('ui_ticket_zoom_article_new_internal')
+      internal = @Config.get('ui_ticket_zoom_article_note_new_internal')
-
       @articleTypes.push {
         name:       'note'
         icon:       'note'
@@ -64,10 +116,13 @@ class App.TicketZoomArticleNew extends App.Controller
         features:   ['attachment']
       }
     if possibleArticleType.email
+      attributes = ['to', 'cc', 'subject']
+      if !@Config.get('ui_ticket_zoom_article_email_subject')
+        attributes = ['to', 'cc']
       @articleTypes.push {
         name:       'email'
         icon:       'email'
-        attributes: ['to', 'cc']
+        attributes: attributes
         internal:   false,
         features:   ['attachment']
       }
@@ -80,22 +135,28 @@ class App.TicketZoomArticleNew extends App.Controller
         features:   []
       }
     if possibleArticleType['twitter status']
+      attributes = ['body:limit', 'body:initials']
+      if !@Config.get('ui_ticket_zoom_article_twitter_initials')
+        attributes = ['body:limit']
       @articleTypes.push {
         name:              'twitter status'
         icon:              'twitter'
         attributes:        []
         internal:          false,
-        features:          ['body:limit']
+        features:          ['body:limit', 'body:initials']
         maxTextLength:     140
         warningTextLength: 30
       }
     if possibleArticleType['twitter direct-message']
+      attributes = ['body:limit', 'body:initials']
+      if !@Config.get('ui_ticket_zoom_article_twitter_initials')
+        attributes = ['body:limit']
       @articleTypes.push {
         name:              'twitter direct-message'
         icon:              'twitter'
         attributes:        ['to']
         internal:          false,
-        features:          ['body:limit']
+        features:          ['body:limit', 'body:initials']
         maxTextLength:     10000
         warningTextLength: 500
       }
@@ -130,57 +191,6 @@ class App.TicketZoomArticleNew extends App.Controller
         },
       ]
 
-    if @permissionCheck('ticket.customer')
-      @internalSelector = false
-
-    @textareaHeight =
-      open:   148
-      closed: 20
-
-    @dragEventCounter = 0
-    @attachments      = []
-
-    @render()
-
-    if @defaults.body or @isIE10()
-      @openTextarea(null, true)
-
-    # set article type and expand text area
-    @bind('ui::ticket::setArticleType', (data) =>
-      return if data.ticket.id.toString() isnt @ticket_id.toString()
-
-      @openTextarea(null, true)
-      for key, value of data.article
-        if key is 'body'
-          @$('[data-name="' + key + '"]').html(value)
-        else
-          @$('[name="' + key + '"]').val(value).trigger('change')
-
-      # preselect article type
-      @setArticleType(data.type.name)
-
-      # set focus at end of field
-      if data.position is 'end'
-        @placeCaretAtEnd(@textarea.get(0))
-        return
-
-      # set focus into field
-      @textarea.focus()
-    )
-
-    # reset new article screen
-    @bind('ui::ticket::taskReset', (data) =>
-      return if data.ticket_id.toString() isnt @ticket_id.toString()
-      @type     = 'note'
-      @defaults = {}
-      @render()
-    )
-
-    # rerender, e. g. on language change
-    @bind('ui:rerender', =>
-      @render()
-    )
-
   placeCaretAtEnd: (el) ->
     el.focus()
     if typeof window.getSelection isnt 'undefined' && typeof document.createRange isnt 'undefined'
@@ -229,7 +239,7 @@ class App.TicketZoomArticleNew extends App.Controller
     )
 
     configure_attributes = [
-      { name: 'customer_id', display: 'Recipients', tag: 'user_autocompletion', null: false, placeholder: 'Enter Person or Organization/Company', minLengt: 2, disableCreateUser: false },
+      { name: 'customer_id', display: 'Recipients', tag: 'user_autocompletion', null: false, placeholder: 'Enter Person or Organization/Company', minLengt: 2, disableCreateObject: false },
     ]
 
     controller = new App.ControllerForm(
@@ -300,6 +310,7 @@ class App.TicketZoomArticleNew extends App.Controller
         data:
           ticket: ticket
           user: App.Session.get()
+          config: App.Config.all()
       )
       callback = (ticket) ->
         textModule.reload(
@@ -318,9 +329,6 @@ class App.TicketZoomArticleNew extends App.Controller
       params.form_id      = @form_id
       params.content_type = 'text/html'
 
-      if !params['internal']
-        params['internal'] = false
-
       if @permissionCheck('ticket.customer')
         sender           = App.TicketArticleSender.findByAttribute('name', 'Customer')
         type             = App.TicketArticleType.findByAttribute('name', 'web')
@@ -332,15 +340,20 @@ class App.TicketZoomArticleNew extends App.Controller
         params.sender_id = sender.id
         params.type_id   = type.id
 
+    if params.internal
+      params.internal = true
+    else
+      params.internal = false
+
     if params.type is 'twitter status'
       App.Utils.htmlRemoveRichtext(@$('[data-name=body]'), false)
       params.content_type = 'text/plain'
-      params.body = "#{App.Utils.html2text(params.body, true)}\n#{@signature.text()}"
+      params.body = App.Utils.html2text(params.body, true)
 
     if params.type is 'twitter direct-message'
       App.Utils.htmlRemoveRichtext(@$('[data-name=body]'), false)
       params.content_type = 'text/plain'
-      params.body = "#{App.Utils.html2text(params.body, true)}\n#{@signature.text()}"
+      params.body = App.Utils.html2text(params.body, true)
 
     if params.type is 'facebook feed comment'
       App.Utils.htmlRemoveRichtext(@$('[data-name=body]'), false)
@@ -352,6 +365,16 @@ class App.TicketZoomArticleNew extends App.Controller
       params.content_type = 'text/plain'
       params.body = App.Utils.html2text(params.body, true)
 
+    # add initals?
+    for articleType in @articleTypes
+      if articleType.name is @type
+        if _.contains(articleType.features, 'body:initials')
+          if params.content_type is 'text/html'
+            params.body = "#{params.body}</br>#{@signature.text()}"
+          else
+            params.body = "#{params.body}\n#{@signature.text()}"
+          break
+
     params
 
   validate: =>
@@ -411,11 +434,11 @@ class App.TicketZoomArticleNew extends App.Controller
           return false
 
     if params.type is 'twitter status'
-      textLength = @maxTextLength - params.body.length
+      textLength = @maxTextLength - App.Utils.textLengthWithUrl(params.body)
       return false if textLength < 0
 
     if params.type is 'twitter direct-message'
-      textLength = @maxTextLength - params.body.length
+      textLength = @maxTextLength - App.Utils.textLengthWithUrl(params.body)
       return false if textLength < 0
 
     true
@@ -461,13 +484,15 @@ class App.TicketZoomArticleNew extends App.Controller
 
     @$('[name=internal]').val('')
 
-  setArticleType: (type) =>
+  setArticleType: (type, signaturePosition = 'bottom') =>
     wasScrolledToBottom = @isScrolledToBottom()
     @type = type
     @$('[name=type]').val(type).trigger('change')
     @articleNewEdit.attr('data-type', type)
     @$('.js-selectableTypes').addClass('hide').filter("[data-type='#{type}']").removeClass('hide')
 
+    @setPossibleArticleTypes()
+
     # get config
     config = {}
     for articleTypeConfig in @articleTypes
@@ -500,7 +525,7 @@ class App.TicketZoomArticleNew extends App.Controller
         @$('[data-name=body] [data-signature="true"]').remove()
 
       # apply new signature
-      signatureFinished = App.Utils.replaceTags(signature.body, { user: App.Session.get(), ticket: ticketCurrent })
+      signatureFinished = App.Utils.replaceTags(signature.body, { user: App.Session.get(), ticket: ticketCurrent, config: App.Config.all() })
 
       body = @$('[data-name=body]')
       if App.Utils.signatureCheck(body.html() || '', signatureFinished)
@@ -508,6 +533,9 @@ class App.TicketZoomArticleNew extends App.Controller
           body.append('<br><br>')
         signature = $("<div data-signature=\"true\" data-signature-id=\"#{signature.id}\">#{signatureFinished}</div>")
         App.Utils.htmlStrip(signature)
+        if signaturePosition is 'top'
+          body.prepend(signature)
+        else
           body.append(signature)
         @$('[data-name=body]').replaceWith(body)
 
@@ -534,13 +562,28 @@ class App.TicketZoomArticleNew extends App.Controller
         for name in articleType.features
           if name is 'attachment'
             @$('.article-attachment, .attachments').removeClass('hide')
+          if name is 'body:initials'
+            @updateInitials()
           if name is 'body:limit'
             @maxTextLength = articleType.maxTextLength
             @warningTextLength = articleType.warningTextLength
             @delay(@updateLetterCount, 600)
-            @updateInitials()
             @$('.js-textSizeLimit').removeClass('hide')
 
+    # convert remote src images to data uri
+    @$('[data-name=body] img').each( (i,image) ->
+      $image = $(image)
+      src = $image.attr('src')
+      if !_.isEmpty(src) && !src.match(/^data:image/i)
+        canvas = document.createElement('canvas')
+        canvas.width = image.width
+        canvas.height = image.height
+        ctx = canvas.getContext('2d')
+        ctx.drawImage(image, 0, 0)
+        dataURL = canvas.toDataURL()
+        $image.attr('src', dataURL)
+    )
+
     @scrollToBottom() if wasScrolledToBottom
 
   isScrolledToBottom: ->
@@ -557,7 +600,8 @@ class App.TicketZoomArticleNew extends App.Controller
     return if !@maxTextLength
     return if !@warningTextLength
     params = @params()
-    textLength = @maxTextLength - params.body.length
+    textLength = App.Utils.textLengthWithUrl(params.body)
+    textLength = @maxTextLength - textLength
     className = switch
       when textLength < 0 then 'label-danger'
       when textLength < @warningTextLength then 'label-warning'

app/assets/javascripts/app/controllers/ticket_zoom/setting.coffee

@@ -0,0 +1,35 @@
+class App.TicketZoomSetting extends App.Controller
+  events:
+    'click .js-setting': 'show'
+
+  constructor: ->
+    super
+    return if !@permissionCheck('admin')
+    @render()
+
+  render: ->
+    @html(App.view('ticket_zoom/setting')())
+
+  show: ->
+    new Modal()
+
+class Modal extends App.ControllerModal
+  buttonClose: true
+  buttonCancel: true
+  buttonSubmit: false
+  head: 'Settings'
+
+  constructor: ->
+    super
+
+  render: =>
+    super
+
+  post: =>
+    new App.SettingsArea(
+      area: 'UI::TicketZoom'
+      el: @el.find('.modal-body')
+    )
+
+  content: ->
+    App.view('generic/page_loading')()

app/assets/javascripts/app/controllers/ticket_zoom/sidebar.coffee

@@ -9,18 +9,32 @@ class App.TicketZoomSidebar extends App.ObserverController
       if backend && backend.reload
         backend.reload(args)
 
+  commit: (args) =>
+    for key, backend of @sidebarBackends
+      if backend && backend.commit
+        backend.commit(args)
+
   render: (ticket) =>
-    @sidebarBackends = {}
+    @sidebarBackends ||= {}
     @sidebarItems = []
     sidebarBackends = App.Config.get('TicketZoomSidebar')
     keys = _.keys(sidebarBackends).sort()
     for key in keys
+      if !@sidebarBackends[key] || !@sidebarBackends[key].reload
         @sidebarBackends[key] = new sidebarBackends[key](
           ticket:   ticket
+          query:    @query
           taskGet:  @taskGet
           formMeta: @formMeta
           markForm: @markForm
         )
+      else
+        @sidebarBackends[key].reload(
+          params:  @params
+          query:   @query
+          formMeta: @formMeta
+          markForm: @markForm
+        )
       item = @sidebarBackends[key].sidebarItem()
       if item
         @sidebarItems.push item

app/assets/javascripts/app/controllers/ticket_zoom/sidebar_customer.coffee

@@ -1,7 +1,7 @@
 class SidebarCustomer extends App.Controller
   sidebarItem: =>
     return if !@permissionCheck('ticket.agent')
-    {
+    items = {
       head:    'Customer'
       name:    'customer'
       icon:    'person'
@@ -11,14 +11,16 @@ class SidebarCustomer extends App.Controller
           name:     'customer-change'
           callback: @changeCustomer
         },
-        {
-          title:    'Edit Customer'
-          name:     'customer-edit'
-          callback: @editCustomer
-        },
       ]
       callback: @showCustomer
     }
+    return items if @ticket && @ticket.customer_id == 1
+    items.actions.push {
+      title:    'Edit Customer'
+      name:     'customer-edit'
+      callback: @editCustomer
+    }
+    items
 
   showCustomer: (el) =>
     @el = el

app/assets/javascripts/app/controllers/ticket_zoom/sidebar_idoit.coffee

@@ -0,0 +1,132 @@
+class SidebarIdoit extends App.Controller
+  sidebarItem: =>
+    return if !@Config.get('idoit_integration')
+    {
+      head:     'i-doit'
+      name:     'idoit'
+      icon:     'printer'
+      actions: [
+        {
+          title:    'Change Objects'
+          name:     'objects-change'
+          callback: @changeObjects
+        },
+      ]
+      callback: @showObjects
+    }
+
+  changeObjects: =>
+    new App.IdoitObjectSelector(
+      task_key: @task_key
+      container: @el.closest('.content')
+      callback: (objectIds, objectSelectorUi) =>
+        if @ticket && @ticket.id
+          @updateTicket(@ticket.id, objectIds, =>
+            objectSelectorUi.close()
+            @showObjectsContent(objectIds)
+          )
+          return
+        objectSelectorUi.close()
+        @showObjectsContent(objectIds)
+    )
+
+  showObjects: (el) =>
+    @el = el
+
+    # show placeholder
+    @objectIds ||= []
+    if @ticket && @ticket.preferences && @ticket.preferences.idoit && @ticket.preferences.idoit.object_ids
+      @objectIds = @ticket.preferences.idoit.object_ids
+    queryParams = @queryParam()
+    if queryParams && queryParams.idoit_object_ids
+      @objectIds.push queryParams.idoit_object_ids
+    @showObjectsContent()
+
+  showObjectsContent: (objectIds) =>
+    if objectIds
+      @objectIds = @objectIds.concat(objectIds)
+
+    # show placeholder
+    if _.isEmpty(@objectIds)
+      @html("<div>#{App.i18n.translateInline('none')}</div>")
+      return
+
+    # ajax call to show items
+    @ajax(
+      id:    "idoit-#{@task_key}"
+      type:  'POST'
+      url:   "#{@apiPath}/integration/idoit"
+      data:  JSON.stringify(method: 'cmdb.objects', filter: ids: @objectIds)
+      success: (data, status, xhr) =>
+        if data.response
+          @showList(data.response.result)
+          return
+        @showError('Unable to load data...')
+
+      error: (xhr, status, error) =>
+
+        # do not close window if request is aborted
+        return if status is 'abort'
+
+        # show error message
+        @showError('Unable to load data...')
+    )
+
+  showList: (objects) =>
+    list = $(App.view('ticket_zoom/sidebar_idoit')(
+      objects: objects
+    ))
+    list.delegate('.js-delete', 'click', (e) =>
+      e.preventDefault()
+      objectId = $(e.currentTarget).attr 'data-object-id'
+      @delete(objectId)
+    )
+    @html(list)
+
+  showError: (message) =>
+    @html App.i18n.translateInline(message)
+
+  delete: (objectId) =>
+    localObjects = []
+    for localObjectId in @objectIds
+      if objectId.toString() isnt localObjectId.toString()
+        localObjects.push localObjectId
+    @objectIds = localObjects
+    if @ticket && @ticket.id
+      @updateTicket(@ticket.id, @objectIds)
+    @showObjectsContent()
+
+  commit: (args) =>
+    return if @ticket && @ticket.id
+    return if !@objectIds
+    return if _.isEmpty(@objectIds)
+    return if !args
+    return if !args.ticket_id
+    @updateTicket(args.ticket_id, @objectIds)
+
+  updateTicket: (ticket_id, objectIds, callback) =>
+    App.Ajax.request(
+      id:    "idoit-update-#{ticket_id}"
+      type:  'POST'
+      url:   "#{@apiPath}/integration/idoit_ticket_update"
+      data:  JSON.stringify(ticket_id: ticket_id, object_ids: objectIds)
+      success: (data, status, xhr) ->
+        if callback
+          callback(objectIds)
+
+      error: (xhr, status, details) =>
+
+        # do not close window if request is aborted
+        return if status is 'abort'
+
+        # show error message
+        @log 'errors', details
+        @notify(
+          type:    'error'
+          msg:     App.i18n.translateContent(details.error_human || details.error || 'Unable to update object!')
+          timeout: 6000
+        )
+    )
+
+App.Config.set('500-Idoit', SidebarIdoit, 'TicketCreateSidebar')
+App.Config.set('500-Idoit', SidebarIdoit, 'TicketZoomSidebar')

app/assets/javascripts/app/controllers/ticket_zoom/sidebar_organization.coffee

@@ -1,5 +1,6 @@
 class SidebarOrganization extends App.Controller
   sidebarItem: =>
+    return if !@permissionCheck('ticket.agent')
     return if !@ticket.organization_id
     {
       head: 'Organization'

app/assets/javascripts/app/controllers/ticket_zoom/sidebar_ticket.coffee

@@ -69,7 +69,7 @@ class SidebarTicket extends App.Controller
       if args.tags
         @tagWidget.reload(args.tags)
       if args.tagAdd
-        @tagWidget.add(args.tagAdd)
+        @tagWidget.add(args.tagAdd, args.source)
       if args.tagRemove
         @tagWidget.remove(args.tagRemove)
 

app/assets/javascripts/app/controllers/widget/avatar.coffee

@@ -7,6 +7,12 @@ class App.WidgetAvatar extends App.ObserverController
     email: true
     image: true
     vip: true
+    out_of_office: true,
+    out_of_office_start_at: true,
+    out_of_office_end_at: true,
+    out_of_office_replacement_id: true,
+    active: true
+
   globalRerender: false
 
   render: (user) =>

app/assets/javascripts/app/controllers/widget/dev_banner.coffee

@@ -5,10 +5,10 @@ class Widget
     banner = """
 |
 | Welcome Zammad Developer!
-| You can enable debugging by the following examples (value is a regex):
+| You can enable debugging with the following examples (value is a regex):
 |
 | App.Log.config('module', '(websocket|delay|interval)') // enable debugging for websocket, delay and interval class
-| App.Log.config('content', 'send')                      // enable debugging for messages which contains the string 'send'
+| App.Log.config('content', 'send')                      // enable debugging for messages which contain the string 'send'
 | App.Log.config('banner', false)                        // disable this banner
 |
 | App.Log.config()         // current settings

app/assets/javascripts/app/controllers/widget/hello_banner.coffee

@@ -10,9 +10,9 @@ class Widget
 |
 | Hi there, nice to meet you!
 |
-| Visit %chttps://zammad.org/participate%c and let's make Zammad better.
+| Visit %chttp://zammad.com/jobs%c to learn about our current job openings.
 |
-| The Zammad Team.
+| Your Zammad Team
 |
 """
     console.log(banner, 'text-decoration: underline;', 'text-decoration: none;')

app/assets/javascripts/app/controllers/widget/http_log.coffee

@@ -25,6 +25,7 @@ class App.HttpLog extends App.Controller
   render: =>
     @html App.view('widget/http_log')(
       records: @records
+      description: @description
     )
 
   show: (e) =>

app/assets/javascripts/app/controllers/widget/script_snipped.coffee

@@ -0,0 +1,24 @@
+class App.ScriptSnipped extends App.Controller
+  #events:
+  #  'click .js-record': 'show'
+
+  elements:
+    '.js-code': 'code'
+
+
+  constructor: ->
+    super
+    #@fetch()
+    @records = []
+    @render()
+
+  render: =>
+    @html App.view('widget/script_snipped')(
+      records: @records
+      description: @description
+      style: @style
+      content: @content
+    )
+
+    @code.each (i, block) ->
+      hljs.highlightBlock block

app/assets/javascripts/app/controllers/widget/tag.coffee

@@ -86,16 +86,16 @@ class App.WidgetTag extends App.Controller
       return
     @add(item)
 
-  add: (items) =>
+  add: (items, source = '') =>
     for item in items.split(',')
       item = item.trim()
-      @addItem(item)
+      @addItem(item, source)
 
-  addItem: (item) =>
+  addItem: (item, source = '') =>
     if _.contains(@localTags, item)
       @render()
       return
-    return if App.Config.get('tag_new') is false && !@possibleTags[item]
+    return if source != 'macro' && App.Config.get('tag_new') is false && !@possibleTags[item]
     @localTags.push item
     @render()
     App[@object_type].tagAdd(@object.id, item)

app/assets/javascripts/app/controllers/widget/text_module.coffee

@@ -8,7 +8,7 @@ class App.WidgetTextModule extends App.Controller
     # remember instances
     @bindElements = []
     if @selector
-      @bindElements = @$( @selector ).textmodule()
+      @bindElements = @$(@selector).textmodule()
     else
       if @el.attr('contenteditable')
         @bindElements = @el.textmodule()

app/assets/javascripts/app/lib/app_init/queue_manager.coffee

@@ -0,0 +1,57 @@
+class App.QueueManager
+  _instance = undefined
+
+  @init: ->
+    _instance ?= new _queueSingleton
+
+  @add: (key, data) ->
+    if _instance == undefined
+      _instance ?= new _queueSingleton
+    _instance.add(key, data)
+
+  @pull: (key) ->
+    if _instance == undefined
+      _instance ?= new _queueSingleton
+    _instance.pull(key)
+
+  @all: (key) ->
+    if _instance == undefined
+      _instance ?= new _queueSingleton
+    _instance.all(key)
+
+  @run: (key, callback) ->
+    if _instance == undefined
+      _instance ?= new _queueSingleton
+    _instance.run(key, callback)
+
+class _queueSingleton
+  constructor: ->
+    @queues = {}
+    @queueRunning = {}
+
+  add: (key, data) ->
+    if !@queues[key]
+      @queues[key] = []
+    @queues[key].push data
+    true
+
+  pull: (key) ->
+    return if !@queues[key]
+    @queues[key].shift()
+
+  all: (key) ->
+    @queues[key]
+
+  run: (key, callback) ->
+    return if !@queues[key]
+    return if @queueRunning[key]
+    localQueue = @queues[key]
+    return if _.isEmpty(localQueue)
+    @queueRunning[key] = true
+    loop
+      callback = localQueue.shift()
+      callback()
+      if !localQueue[0]
+        @queueRunning[key] = false
+        break
+    true

app/assets/javascripts/app/lib/app_post/_collection_base.coffee

@@ -5,9 +5,9 @@ class App._CollectionSingletonBase
   constructor: ->
     @callbacks = {}
     @counter = 0
-
+    @key = "collection-#{@event}"
     # read from cache
-    cache = App.SessionStorage.get("collection-#{@event}")
+    cache = App.SessionStorage.get(@key)
     if cache
       @set(cache)
 
@@ -73,6 +73,9 @@ class App._CollectionSingletonBase
 
   callback: (data) =>
     for counter, attr of @callbacks
+      callback = ->
         attr.callback(data)
         if attr.one
           delete @callbacks[counter]
+      App.QueueManager.add(@key, callback)
+      App.QueueManager.run(@key)

app/assets/javascripts/app/lib/app_post/_object_organization_autocompletion.coffee

@@ -113,6 +113,10 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
       @createToken name, objectId
     else
       if object.email
+
+        # quote name for special character
+        if name.match(/\@|,|;|\^|\+|#|§|\$|%|&|\/|\(|\)|=|\?|!|\*|\[|\]/)
+          name = "\"#{name}\""
         name += " <#{object.email}>"
 
       @objectSelect.val(name)
@@ -390,14 +394,14 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
       properties:
         translateX: 0
       options:
-        speed: 300
+        duration: 240
 
     # fade out list
     @recipientList.velocity
       properties:
         translateX: '-100%'
       options:
-        speed: 300
+        duration: 240
         complete: => @recipientList.height(@organizationList.height())
 
   hideOrganizationMembers: (e) =>
@@ -413,7 +417,7 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
       properties:
         translateX: 0
       options:
-        speed: 300
+        duration: 240
 
     # reset list height
     @recipientList.height('')
@@ -423,7 +427,7 @@ class App.ObjectOrganizationAutocompletion extends App.Controller
       properties:
         translateX: '100%'
       options:
-        speed: 300
+        duration: 240
         complete: => @organizationList.addClass('hide')
 
   newObject: (e) ->

app/assets/javascripts/app/lib/app_post/clipboard.coffee

@@ -6,25 +6,25 @@ class App.ClipBoard
       _instance ?= new _Singleton
     _instance.bind(el)
 
-  @getSelected: ->
+  @getSelected: (type) ->
     if _instance == undefined
       _instance ?= new _Singleton
-    _instance.getSelected()
+    _instance.getSelected(type)
 
-  @getSelectedLast: ->
+  @getSelectedLast: (type) ->
     if _instance == undefined
       _instance ?= new _Singleton
-    _instance.getSelectedLast()
+    _instance.getSelectedLast(type)
 
   @getPosition: (el) ->
     if _instance == undefined
       _instance ?= new _Singleton
     _instance.getPosition(el)
 
-  @setPosition: ( el, pos ) ->
+  @setPosition: (el, pos) ->
     if _instance == undefined
       _instance ?= new _Singleton
-    _instance.setPosition( el, pos )
+    _instance.setPosition(el, pos)
 
   @keycode: (code) ->
     if _instance == undefined
@@ -33,54 +33,68 @@ class App.ClipBoard
 
 class _Singleton
   constructor: ->
-    @selection     = ''
+    @selection =
-    @selectionLast = ''
+      html: ''
+      text: ''
+    @selectionLast =
+      html: ''
+      text: ''
 
   # bind to fill selected text into
   bind: (el) ->
-    $(el).bind('mouseup', =>
 
     # check selection on mouse up
-      @selection = @_getSelected()
+    $(el).bind('mouseup', =>
-      if @selection
+      @_updateSelection()
-        @selectionLast = @selection
     )
     $(el).bind('keyup', (e) =>
 
       # check selection on sonder key
       if e.keyCode == 91
-        @selection = @_getSelected()
+        @_updateSelection()
-        if @selection
-          @selectionLast = @selection
 
       # check selection of arrow keys
       if e.keyCode == 37 || e.keyCode == 38 || e.keyCode == 39 || e.keyCode == 40
-        @selection = @_getSelected()
+        @_updateSelection()
-        if @selection
-          @selectionLast = @selection
     )
 
+  _updateSelection: =>
+    for key in ['html', 'text']
+      @selection[key] = @_getSelected(key)
+      if @selection[key]
+        @selectionLast[key] = @selection[key]
+
   # get cross browser selected string
-  _getSelected: ->
+  _getSelected: (type) ->
     text = ''
+    html = ''
     if window.getSelection
-      text = window.getSelection()
+      sel = window.getSelection()
+      text = sel.toString()
     else if document.getSelection
-      text = document.getSelection()
+      sel = document.getSelection()
+      text = sel.toString()
     else if document.selection
-      text = document.selection.createRange().text
+      sel = document.selection.createRange()
-    if text
+      text = sel.text
-#      text = text.toString().trim()
+    if type is 'text'
-      text = $.trim( text.toString() )
+      return $.trim(text.toString()) if text
-    text
+      return ''
+
+    if sel && sel.rangeCount
+      container = document.createElement('div')
+      for i in [1..sel.rangeCount]
+        container.appendChild(sel.getRangeAt(i-1).cloneContents())
+      html = container.innerHTML
+    html
 
   # get current selection
-  getSelected: ->
+  getSelected: (type) ->
-    @selection
+    @selection[type]
 
   # get latest selection
-  getSelectedLast: ->
+  getSelectedLast: (type) ->
-    @selectionLast
+    @selectionLast[type]
 
   getPosition: (el) ->
     pos = 0
@@ -104,13 +118,13 @@ class _Singleton
     # IE Support
     if el.setSelectionRange
       el.focus()
-      el.setSelectionRange( pos, pos )
+      el.setSelectionRange(pos, pos)
 
     # Firefox support
     else if el.createTextRange
       range = el.createTextRange()
       range.collapse(true)
-      range.moveEnd( 'character', pos )
+      range.moveEnd('character', pos)
       range.moveStart('character', pos)
       range.select()
 

app/assets/javascripts/app/lib/app_post/column_select.coffee

@@ -33,6 +33,11 @@ class App.ColumnSelect extends Spine.Controller
       @select @pickedValue
     , 300, {trailing: false}
 
+    if @attribute.onChange
+      @shadow.on('change', =>
+        @attribute.onChange(@shadow.val())
+      )
+
   render: ->
     @values = []
     _.each @options.attribute.options, (option) =>

app/assets/javascripts/app/lib/app_post/delay.coffee

@@ -1,10 +1,10 @@
 class App.Delay
   _instance = undefined
 
-  @set: (callback, timeout, key, level) ->
+  @set: (callback, timeout, key, level, queue) ->
     if _instance == undefined
       _instance ?= new _delaySingleton
-    _instance.set(callback, timeout, key, level)
+    _instance.set(callback, timeout, key, level, queue)
 
   @clear: (key, level) ->
     if _instance == undefined
@@ -21,6 +21,11 @@ class App.Delay
       _instance ?= new _delaySingleton
     _instance.reset()
 
+  @count: ->
+    if _instance == undefined
+      _instance ?= new _intervalSingleton
+    _instance.count()
+
   @_all: ->
     if _instance == undefined
       _instance ?= new _delaySingleton
@@ -32,7 +37,7 @@ class _delaySingleton extends Spine.Module
   constructor: ->
     @levelStack = {}
 
-  set: (callback, timeout, key, level) =>
+  set: (callback, timeout, key, level, queue) =>
 
     if !level
       level = '_all'
@@ -44,11 +49,15 @@ class _delaySingleton extends Spine.Module
       key = Math.floor(Math.random() * 99999)
 
     # setTimeout
-    @log 'debug', 'set', key, timeout, level, callback
+    @log 'debug', 'set', key, timeout, level, callback, queue
-    call = =>
+    localCallback = =>
       @clear(key, level)
+      if queue
+        App.QueueManager.add('delay', callback)
+        App.QueueManager.run('delay')
+      else
         callback()
-    delay_id = setTimeout(call, timeout)
+    delay_id = setTimeout(localCallback, timeout)
 
     # remember all delays
     if !@levelStack[level]
@@ -93,6 +102,13 @@ class _delaySingleton extends Spine.Module
       @levelStack[level] = {}
     true
 
+  count: =>
+    return 0 if !@levelStack
+    count = 0
+    for levelName, levelValue of @levelStack
+      count += Object.keys(levelValue).length
+    count
+
   _all: =>
     @levelStack
 

app/assets/javascripts/app/lib/app_post/i18n.coffee

@@ -30,6 +30,11 @@ class App.i18n
       _instance ?= new _i18nSingleton()
     _instance.date(args, offset)
 
+  @dir: ->
+    if _instance == undefined
+      _instance ?= new _i18nSingleton()
+    _instance.dir()
+
   @get: ->
     if _instance == undefined
       _instance ?= new _i18nSingleton()
@@ -88,6 +93,10 @@ class _i18nSingleton extends Spine.Module
     @_notTranslated    = {}
     @dateFormat        = 'yyyy-mm-dd'
     @timestampFormat   = 'yyyy-mm-dd HH:MM'
+    @dirToSet          = 'ltr'
+
+  dir: ->
+    @dirToSet
 
   get: ->
     @locale
@@ -96,12 +105,15 @@ class _i18nSingleton extends Spine.Module
 
     # prepare locale
     localeToSet = localeToSet.toLowerCase()
+    @dirToSet = 'ltr'
 
     # check if locale exists
     localeFound = false
     locales     = App.Locale.all()
     for locale in locales
       if locale.locale is localeToSet
+        localeToSet = locale.locale
+        @dirToSet = locale.dir
         localeFound = true
 
     # try aliases
@@ -109,6 +121,8 @@ class _i18nSingleton extends Spine.Module
       for locale in locales
         if locale.alias is localeToSet
           localeToSet = locale.locale
+          @dirToSet = locale.dir
+          localeFound = true
 
     # if no locale and no alias was found, try to find correct one
     if !localeFound
@@ -118,13 +132,7 @@ class _i18nSingleton extends Spine.Module
       for locale in locales
         if locale.alias is localeToSet
           localeToSet = locale.locale
-          localeFound = true
+          @dirToSet = locale.dir
-
-      # try to find by locale
-      if !localeFound
-        for locale in locales
-          if locale.locale is localeToSet
-            localeToSet = locale.locale
           localeFound = true
 
     # check if locale need to be changed
@@ -136,8 +144,9 @@ class _i18nSingleton extends Spine.Module
     # set if not translated should be logged
     @_notTranslatedLog = @notTranslatedFeatureEnabled(@locale)
 
-    # set lang attribute of html tag
+    # set lang and dir attribute of html tag
-    $('html').prop('lang', @locale.substr(0, 2) )
+    $('html').prop('lang', localeToSet.substr(0, 2))
+    $('html').prop('dir', @dirToSet)
 
     @mapString = {}
     App.Ajax.request(

app/assets/javascripts/app/lib/app_post/interval.coffee

@@ -1,10 +1,10 @@
 class App.Interval
   _instance = undefined
 
-  @set: (callback, timeout, key, level) ->
+  @set: (callback, timeout, key, level, queue) ->
     if _instance == undefined
       _instance ?= new _intervalSingleton
-    _instance.set(callback, timeout, key, level)
+    _instance.set(callback, timeout, key, level, queue)
 
   @clear: (key, level) ->
     if _instance == undefined
@@ -21,6 +21,11 @@ class App.Interval
       _instance ?= new _intervalSingleton
     _instance.reset()
 
+  @count: ->
+    if _instance == undefined
+      _instance ?= new _intervalSingleton
+    _instance.count()
+
   @_all: ->
     if _instance == undefined
       _instance ?= new _intervalSingleton
@@ -32,7 +37,7 @@ class _intervalSingleton extends Spine.Module
   constructor: ->
     @levelStack = {}
 
-  set: (callback, timeout, key, level) =>
+  set: (callback, timeout, key, level, queue) =>
 
     if !level
       level = '_all'
@@ -44,9 +49,15 @@ class _intervalSingleton extends Spine.Module
       key = Math.floor(Math.random() * 99999)
 
     # setTimeout
-    @log 'debug', 'set', key, timeout, level, callback
+    @log 'debug', 'set', key, timeout, level, callback, queue
+    localCallback = ->
+      if queue
+        App.QueueManager.add('interval', callback)
+        App.QueueManager.run('interval')
+      else
         callback()
-    interval_id = setInterval(callback, timeout)
+    localCallback()
+    interval_id = setInterval(localCallback, timeout)
 
     # remember all interval
     if !@levelStack[level]
@@ -91,5 +102,12 @@ class _intervalSingleton extends Spine.Module
       @levelStack[level] = {}
     true
 
+  count: =>
+    return 0 if !@levelStack
+    count = 0
+    for levelName, levelValue of @levelStack
+      count += Object.keys(levelValue).length
+    count
+
   _all: =>
     @levelStack

app/assets/javascripts/app/lib/app_post/overview_list_collection.coffee

@@ -71,7 +71,10 @@ class _Singleton
   callback: (view, data) =>
     for counter, meta of @callbacks
       if meta.view is view
+        callback = ->
           meta.callback(data)
+        App.QueueManager.add('ticket_overviews', callback)
+        App.QueueManager.run('ticket_overviews')
 
 class App.OverviewListCollection
   _instance = new _Singleton

app/assets/javascripts/app/lib/app_post/pretty_date.coffee

@@ -38,11 +38,16 @@ class App.PrettyDate
       months = ['Jan', 'Feb', 'Mar', 'Apr', 'May', 'Jun', 'Jul', 'Aug', 'Sep', 'Oct', 'Nov', 'Dec']
       month = months[created.getMonth()]
 
-      # for less than 7 days
+      # for less than 6 days
-      if diff < (60 * 60 * 24 * 7)
+      # weekday HH::MM
+      if diff < (60 * 60 * 24 * 6)
         string = "#{App.i18n.translateInline(weekday)} #{created.getHours()}:#{@s(created.getMinutes(), 2)}"
-      else if diff < (60 * 60 * 24 * 7) * 365
+      # if it was this year
+      # weekday DD. MM HH::MM
+      else if created.getYear() is current.getYear()
         string = "#{App.i18n.translateInline(weekday)} #{created.getDate()}. #{App.i18n.translateInline(month)} #{created.getHours()}:#{@s(created.getMinutes(), 2)}"
+      # if it was the year before
+      # weekday YYYY-MM-DD HH::MM
       else
         string = "#{App.i18n.translateInline(weekday)} #{App.i18n.translateTimestamp(time)}"
       if escalation

app/assets/javascripts/app/lib/app_post/searchable_select.coffee

@@ -5,15 +5,22 @@ class App.SearchableSelect extends Spine.Controller
     'blur .js-input':        'onBlur'
     'focus .js-input':       'onFocus'
     'click .js-option':      'selectItem'
+    'click .js-enter':       'navigateIn'
+    'click .js-back':        'navigateOut'
     'mouseenter .js-option': 'highlightItem'
+    'mouseenter .js-enter':  'highlightItem'
+    'mouseenter .js-back':   'highlightItem'
     'shown.bs.dropdown':     'onDropdownShown'
     'hidden.bs.dropdown':    'onDropdownHidden'
+    'keyup .js-input':       'onKeyUp'
 
   elements:
-    '.js-option': 'option_items'
+    '.js-dropdown': 'dropdown'
+    '.js-option, .js-enter': 'optionItems'
     '.js-input': 'input'
     '.js-shadow': 'shadowInput'
     '.js-optionsList': 'optionsList'
+    '.js-optionsSubmenu': 'optionsSubmenu'
     '.js-autocomplete-invisible': 'invisiblePart'
     '.js-autocomplete-visible': 'visiblePart'
 
@@ -27,32 +34,99 @@ class App.SearchableSelect extends Spine.Controller
     @render()
 
   render: ->
-    firstSelected = _.find @options.attribute.options, (option) -> option.selected
+    firstSelected = _.find @attribute.options, (option) -> option.selected
 
     if firstSelected
-      @options.attribute.valueName = firstSelected.name
+      @attribute.valueName = firstSelected.name
-      @options.attribute.value = firstSelected.value
+      @attribute.value = firstSelected.value
-    else if @options.attribute.unknown && @options.attribute.value
+    else if @attribute.unknown && @attribute.value
-      @options.attribute.valueName = @options.attribute.value
+      @attribute.valueName = @attribute.value
+    else if @hasSubmenu @attribute.options
+      @attribute.valueName = @getName @attribute.value, @attribute.options
 
-    @options.attribute.renderedOptions = App.view('generic/searchable_select_options')
+    @html App.view('generic/searchable_select')
-      options: @options.attribute.options
+      attribute: @attribute
+      options: @renderAllOptions '', @attribute.options, 0
+      submenus: @renderSubmenus @attribute.options
 
-    @html App.view('generic/searchable_select')( @options.attribute )
+    # initial data
+    @currentMenu = @findMenuContainingValue @attribute.value
+    @level = @getIndex @currentMenu
 
-    @input.on 'keydown', @navigate
+  renderSubmenus: (options) ->
+    html = ''
+    if options
+      for option in options
+        if option.children
+          html += App.view('generic/searchable_select_submenu')
+            options: @renderOptions(option.children)
+            parentValue: option.value
+            title: option.name
+
+          if @hasSubmenu(option.children)
+            html += @renderSubmenus option.children
+    html
+
+  hasSubmenu: (options) ->
+    return false if !options
+    for option in options
+      return true if option.children
+    return false
+
+  getName: (value, options) ->
+    for option in options
+      if option.value is value
+        return option.name
+      if option.children
+        name = @getName value, option.children
+        return name if name isnt undefined
+    undefined
+
+  renderOptions: (options) ->
+    html = ''
+    for option in options
+      html += App.view('generic/searchable_select_option')
+        option: option
+        class: if option.children then 'js-enter' else 'js-option'
+    html
+
+  renderAllOptions: (parentName, options, level) ->
+    html = ''
+    if options
+      for option in options
+        className = if option.children then 'js-enter' else 'js-option'
+        if level && level > 0
+          className += ' is-hidden is-child'
+
+        html += App.view('generic/searchable_select_option')
+          option: option
+          class: className
+          detail: parentName
+
+        if option.children
+          html += @renderAllOptions "#{parentName} — #{option.name}", option.children, level+1
+    html
 
   onDropdownShown: =>
     @input.on 'click', @stopPropagation
     @highlightFirst()
+    $(document).on 'keydown.searchable_select', @navigate
+    if @level > 0
+      @showSubmenu(@currentMenu)
     @isOpen = true
 
   onDropdownHidden: =>
     @input.off 'click', @stopPropagation
-    @option_items.removeClass '.is-active'
+    @unhighlightCurrentItem()
+    $(document).off 'keydown.searchable_select'
     @isOpen = false
 
+  onKeyUp: =>
+    return if @input.val().trim() isnt ''
+    @shadowInput.val('')
+
   toggle: =>
+    @currentItem = null
     @$('[data-toggle="dropdown"]').dropdown('toggle')
 
   stopPropagation: (event) ->
@@ -62,8 +136,8 @@ class App.SearchableSelect extends Spine.Controller
     switch event.keyCode
       when 40 then @nudge event, 1 # down
       when 38 then @nudge event, -1 # up
-      when 39 then @fillWithAutocompleteSuggestion event # right
+      when 39 then @autocompleteOrNavigateIn event # right
-      when 37 then @fillWithAutocompleteSuggestion event # left
+      when 37 then @autocompleteOrNavigateOut event # left
       when 13 then @onEnter event
       when 27 then @onEscape()
       when 9 then @onTab event
@@ -71,12 +145,20 @@ class App.SearchableSelect extends Spine.Controller
   onEscape: ->
     @toggle() if @isOpen
 
+  getCurrentOptions: ->
+    @currentMenu.find('.js-option, .js-enter, .js-back')
+
+  getOptionIndex: (menu, value) ->
+    menu.find('.js-option, .js-enter').filter("[data-value=\"#{value}\"]").index()
+
   nudge: (event, direction) ->
     return @toggle() if not @isOpen
 
+    options = @getCurrentOptions()
+
     event.preventDefault()
-    visibleOptions = @option_items.not('.is-hidden')
+    visibleOptions = options.not('.is-hidden')
-    highlightedItem = @option_items.filter('.is-active')
+    highlightedItem = options.filter('.is-active')
     currentPosition = visibleOptions.index(highlightedItem)
 
     currentPosition += direction
@@ -84,10 +166,24 @@ class App.SearchableSelect extends Spine.Controller
     return if currentPosition < 0
     return if currentPosition > visibleOptions.size() - 1
 
-    @option_items.removeClass('is-active')
+    @unhighlightCurrentItem()
-    visibleOptions.eq(currentPosition).addClass('is-active')
+    @currentItem = visibleOptions.eq(currentPosition)
+    @currentItem.addClass('is-active')
     @clearAutocomplete()
 
+  autocompleteOrNavigateIn: (event) ->
+    if @currentItem.hasClass('js-enter')
+      @navigateIn(event)
+    else
+      @fillWithAutocompleteSuggestion(event)
+
+  autocompleteOrNavigateOut: (event) ->
+    # if we're in a depth then navigateOut
+    if @level != 0
+      @navigateOut(event)
+    else
+      @fillWithAutocompleteSuggestion(event)
+
   fillWithAutocompleteSuggestion: (event) ->
     if !@suggestion
       return
@@ -124,16 +220,101 @@ class App.SearchableSelect extends Spine.Controller
     @invisiblePart.text('')
 
   selectItem: (event) ->
+    return if !event.currentTarget.textContent
     @input.val event.currentTarget.textContent.trim()
     @input.trigger('change')
     @shadowInput.val event.currentTarget.getAttribute('data-value')
     @shadowInput.trigger('change')
 
+  navigateIn: (event) ->
+    event.stopPropagation()
+    @selectItem(event)
+    @navigateDepth(1)
+
+  navigateOut: (event) ->
+    event.stopPropagation()
+    @navigateDepth(-1)
+
+  navigateDepth: (dir) ->
+    return if @animating
+    if dir > 0
+      target = @currentItem.attr('data-value')
+      target_menu = @optionsSubmenu.filter("[data-parent-value=\"#{target}\"]")
+    else
+      target_menu = @findMenuContainingValue @currentMenu.attr('data-parent-value')
+
+    @animateToSubmenu(target_menu, dir)
+
+    @level+=dir
+
+  animateToSubmenu: (target_menu, direction) ->
+    @animating = true
+    target_menu.prop('hidden', false)
+    @dropdown.height(Math.max(target_menu.height(), @currentMenu.height()))
+    oldCurrentItem = @currentItem
+
+    @currentMenu.data('current_item_index', @currentItem.index())
+    # default: 1 (first item after the back button)
+    target_item_index = target_menu.data('current_item_index') || 1
+    # if the direction is out then we know the target item -> its the parent item
+    if direction is -1
+      value = @currentMenu.attr('data-parent-value')
+      target_item_index = @getOptionIndex(target_menu, value)
+
+    @currentItem = target_menu.children().eq(target_item_index)
+    @currentItem.addClass('is-active')
+
+    target_menu.velocity
+      properties:
+        translateX: [0, direction*100+'%']
+      options:
+        duration: 240
+
+    @currentMenu.velocity
+      properties:
+        translateX: [direction*-100+'%', 0]
+      options:
+        duration: 240
+        complete: =>
+          oldCurrentItem.removeClass('is-active')
+          $.Velocity.hook(@currentMenu, 'translateX', '')
+          @currentMenu.prop('hidden', true)
+          @dropdown.height(target_menu.height())
+          @currentMenu = target_menu
+          @animating = false
+
+  showSubmenu: (menu) ->
+    @currentMenu.prop('hidden', true)
+    menu.prop('hidden', false)
+    @dropdown.height(menu.height())
+
+  findMenuContainingValue: (value) ->
+    return @optionsList if !value
+
+    # in case of numbers
+    if !value.split && value.toString
+      value = value.toString()
+    path = value.split('::')
+    if path.length == 1
+      return @optionsList
+    else
+      path.pop()
+      return @optionsSubmenu.filter("[data-parent-value=\"#{path.join('::')}\"]")
+
+  getIndex: (menu) ->
+    parentValue = menu.attr('data-parent-value')
+    return 0 if !parentValue
+    return parentValue.split('::').length
+
   onTab: (event) ->
     return if not @isOpen
     event.preventDefault()
 
   onEnter: (event) ->
+    if @currentItem
+      if @currentItem.hasClass('js-back')
+        return @navigateOut(event)
+
     @clearAutocomplete()
 
     if not @isOpen
@@ -144,15 +325,22 @@ class App.SearchableSelect extends Spine.Controller
 
     event.preventDefault()
 
-    selected = @option_items.filter('.is-active')
+    if @currentItem || !@attribute.unknown
-    if selected.length || !@options.attribute.unknown
+      valueName = @currentItem.text().trim()
-      valueName = selected.text().trim()
+      value     = @currentItem.attr('data-value')
-      value     = selected.attr('data-value')
       @input.val valueName
       @shadowInput.val value
 
     @input.trigger('change')
     @shadowInput.trigger('change')
+
+    if @currentItem
+      if @currentItem.hasClass('js-enter')
+        @navigateIn(event)
+        @currentItem = null
+        return
+    @currentItem = null
+
     @toggle()
 
   onBlur: ->
@@ -169,32 +357,46 @@ class App.SearchableSelect extends Spine.Controller
     @query = @input.val()
     @filterByQuery @query
 
-    if @options.attribute.unknown
+    if @attribute.unknown
       @shadowInput.val @query
 
   filterByQuery: (query) ->
     query = escapeRegExp(query)
     regex = new RegExp(query.split(' ').join('.*'), 'i')
 
-    @option_items
+    @optionsList.addClass 'is-filtered'
+
+    @optionItems
       .addClass 'is-hidden'
       .filter ->
         @textContent.match(regex)
       .removeClass 'is-hidden'
 
-    if @options.attribute.unknown && @option_items.length == @option_items.filter('.is-hidden').length
+    if !query
-      @option_items.removeClass 'is-hidden'
+      @optionItems.filter('.is-child').addClass 'is-hidden'
-      @option_items.removeClass 'is-active'
+
+    # if all are hidden
+    if @attribute.unknown && @optionItems.length == @optionItems.filter('.is-hidden').length
+      @optionItems.not('.is-child').removeClass 'is-hidden'
+      @unhighlightCurrentItem()
+      @optionsList.removeClass 'is-filtered'
     else
       @highlightFirst(true)
 
   highlightFirst: (autocomplete) ->
-    first = @option_items.removeClass('is-active').not('.is-hidden').first()
+    @unhighlightCurrentItem()
-    first.addClass 'is-active'
+    @currentItem = @getCurrentOptions().not('.is-hidden').first()
+    @currentItem.addClass 'is-active'
 
     if autocomplete
-      @autocomplete first.attr('data-value'), first.text().trim()
+      @autocomplete @currentItem.attr('data-value'), @currentItem.text().trim()
 
   highlightItem: (event) =>
-    @option_items.removeClass('is-active')
+    @unhighlightCurrentItem()
-    $(event.currentTarget).addClass('is-active')
+    @currentItem = $(event.currentTarget)
+    @currentItem.addClass('is-active')
+
+  unhighlightCurrentItem: ->
+    return if !@currentItem
+    @currentItem.removeClass('is-active')
+    @currentItem = null

app/assets/javascripts/app/lib/app_post/utils.coffee

@@ -1,5 +1,80 @@
 # coffeelint: disable=no_unnecessary_double_quotes
 class App.Utils
+  @mapTagAttributes:
+    'TABLE': ['align', 'bgcolor', 'border', 'cellpadding', 'cellspacing', 'frame', 'rules', 'sortable', 'summary', 'width', 'style']
+    'TD': ['abbr', 'align', 'axis', 'colspan', 'headers', 'rowspan', 'valign', 'width', 'style']
+    'TH': ['abbr', 'align', 'axis', 'colspan', 'headers', 'rowspan', 'scope', 'sorted', 'valign', 'width', 'style']
+    'TR': ['width', 'style']
+
+  @mapCss:
+    'TABLE': [
+      'background', 'background-color', 'color', 'font-size', 'vertical-align',
+      'margin', 'margin-top', 'margin-right', 'margin-bottom', 'margin-left',
+      'padding', 'padding-top', 'padding-right', 'padding-bottom', 'padding-left',
+      'text-align',
+      'border', 'border-top', 'border-right', 'border-bottom', 'border-left', 'border-collapse', 'border-style', 'border-spacing',
+
+      'border-top-width',
+      'border-right-width',
+      'border-bottom-width',
+      'border-left-width',
+
+      'border-top-color',
+      'border-right-color',
+      'border-bottom-color',
+      'border-left-color',
+    ]
+    'TH': [
+      'background', 'background-color', 'color', 'font-size', 'vertical-align',
+      'margin', 'margin-top', 'margin-right', 'margin-bottom', 'margin-left',
+      'padding', 'padding-top', 'padding-right', 'padding-bottom', 'padding-left',
+      'text-align',
+      'border', 'border-top', 'border-right', 'border-bottom', 'border-left', 'border-collapse', 'border-style', 'border-spacing',
+
+      'border-top-width',
+      'border-right-width',
+      'border-bottom-width',
+      'border-left-width',
+
+      'border-top-color',
+      'border-right-color',
+      'border-bottom-color',
+      'border-left-color',
+    ]
+    'TR': [
+      'background', 'background-color', 'color', 'font-size', 'vertical-align',
+      'margin', 'margin-top', 'margin-right', 'margin-bottom', 'margin-left',
+      'padding', 'padding-top', 'padding-right', 'padding-bottom', 'padding-left',
+      'text-align',
+      'border', 'border-top', 'border-right', 'border-bottom', 'border-left', 'border-collapse', 'border-style', 'border-spacing',
+
+      'border-top-width',
+      'border-right-width',
+      'border-bottom-width',
+      'border-left-width',
+
+      'border-top-color',
+      'border-right-color',
+      'border-bottom-color',
+      'border-left-color',
+    ]
+    'TD': [
+      'background', 'background-color', 'color', 'font-size', 'vertical-align',
+      'margin', 'margin-top', 'margin-right', 'margin-bottom', 'margin-left',
+      'padding', 'padding-top', 'padding-right', 'padding-bottom', 'padding-left',
+      'text-align',
+      'border', 'border-top', 'border-right', 'border-bottom', 'border-left', 'border-collapse', 'border-style', 'border-spacing',
+
+      'border-top-width',
+      'border-right-width',
+      'border-bottom-width',
+      'border-left-width',
+
+      'border-top-color',
+      'border-right-color',
+      'border-bottom-color',
+      'border-left-color',
+    ]
 
   # textCleand = App.Utils.textCleanup(rawText)
   @textCleanup: (ascii) ->
@@ -49,10 +124,12 @@ class App.Utils
   @linkify: (string) ->
     window.linkify(string)
 
-  # htmlEscapedAndLinkified = App.Utils.linkify(rawText)
+  # htmlEscapedAndPhoneified = App.Utils.phoneify(rawText)
   @phoneify: (string) ->
-    string = string.replace(/\s+/g, '')
+    return string if _.isEmpty(string)
-    "tel://#{encodeURIComponent(string)}"
+    string = string.replace(/[^0-9,\+,#,\*]+/g, '')
+      .replace(/(.)\+/, '$1')
+    "tel:#{string}"
 
   # wrappedText = App.Utils.wrap(rawText, maxLineLength)
   @wrap: (ascii, max = 82) ->
@@ -125,6 +202,7 @@ class App.Utils
       child = el.firstChild
       break if !child
       break if child.nodeType isnt 1 || child.tagName isnt 'BR'
+      break if !child.remove
       child.remove()
 
     loop
@@ -133,6 +211,7 @@ class App.Utils
       child = el.lastChild
       break if !child
       break if child.nodeType isnt 1 || child.tagName isnt 'BR'
+      break if !child.remove
       child.remove()
 
   # true|false = App.Utils.htmlLastLineEmpty(element)
@@ -155,12 +234,12 @@ class App.Utils
     @_removeWordMarkup(html)
 
     # remove tags, keep content
-    html.find('div, span, p, li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, address, table, thead, tbody, tr, td, h1, h2, h3, h4, h5, h6').replaceWith( ->
+    html.find('div, span, p, li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, address, table, thead, tbody, tr, th, td, h1, h2, h3, h4, h5, h6').replaceWith( ->
       $(@).contents()
     )
 
     # remove tags & content
-    html.find('div, span, p, li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, table, thead, tbody, tr, td, h1, h2, h3, h4, h5, h6, br, hr, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head').remove()
+    html.find('div, span, p, li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, table, thead, tbody, tr, th, td, h1, h2, h3, h4, h5, h6, br, hr, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head').remove()
 
     html
 
@@ -172,20 +251,19 @@ class App.Utils
     # remove comments
     @_removeComments(html)
 
-    # remove style and class
-    if parent
-      @_removeAttributes(html)
-
     # remove work markup
     @_removeWordMarkup(html)
 
     # remove tags, keep content
-    html.find('li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, address, table, thead, tbody, tr, td, h1, h2, h3, h4, h5, h6').replaceWith( ->
+    html.find('li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, address, table, thead, tbody, tr, th, td, h1, h2, h3, h4, h5, h6').replaceWith( ->
       $(@).contents()
     )
 
     # remove tags & content
-    html.find('li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, address, table, thead, tbody, tr, td, h1, h2, h3, h4, h5, h6, hr, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head').remove()
+    html.find('li, ul, ol, a, b, u, i, label, small, strong, strike, pre, code, center, blockquote, form, fieldset, textarea, font, address, table, thead, tbody, tr, th, td, h1, h2, h3, h4, h5, h6, hr, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head').remove()
+
+    # remove style and class
+    @_removeAttributes(html, parent)
 
     html
 
@@ -197,9 +275,6 @@ class App.Utils
     # remove comments
     @_removeComments(html)
 
-    # remove style and class
-    @_removeAttributes(html)
-
     # remove work markup
     @_removeWordMarkup(html)
 
@@ -230,6 +305,9 @@ class App.Utils
     # remove tags & content
     html.find('font, img, svg, input, select, button, style, applet, embed, noframes, canvas, script, frame, iframe, meta, link, title, head, fieldset').remove()
 
+    # remove style and class
+    @_cleanAttributes(html)
+
     html
 
   @_checkTypeOf: (item) ->
@@ -250,26 +328,64 @@ class App.Utils
     catch err
       return $("<div>#{item}</div>")
 
+  @_cleanAttribute: (element) ->
+    return if !element
+
+    if @mapTagAttributes[element.nodeName]
+      atts = element.attributes
+      for att in atts
+        if att && att.name && !_.contains(@mapTagAttributes[element.nodeName], att.name)
+          element.removeAttribute(att.name)
+    else
+      @_removeAttribute(element)
+
+    if @mapCss[element.nodeName]
+      elementStyle = element.style
+      styleOld = ''
+      for prop in elementStyle
+        styleOld += "#{prop}:#{elementStyle[prop]};"
+
+      if styleOld && styleOld.split
+        styleNew = ''
+        for local_pear in styleOld.split(';')
+          prop = local_pear.split(':')
+          if prop[0] && prop[0].trim
+            key = prop[0].trim()
+            if _.contains(@mapCss[element.nodeName], key)
+              styleNew += "#{local_pear};"
+        if styleNew isnt ''
+          element.setAttribute('style', styleNew)
+        else
+          element.removeAttribute('style')
+
+  @_cleanAttributes: (html, parent = true) ->
+    if parent
+      html.each((index, element) => @_cleanAttribute(element) )
+    html.find('*').each((index, element) => @_cleanAttribute(element) )
+    html
+
+  @_removeAttribute: (element) ->
+    return if !element
+    $element = $(element)
+    for att in element.attributes
+      if att && att.name
+        element.removeAttribute(att.name)
+        #$element.removeAttr(att.name)
+
+    $element.removeAttr('style')
+      .removeAttr('class')
+      .removeAttr('lang')
+      .removeAttr('type')
+      .removeAttr('align')
+      .removeAttr('id')
+      .removeAttr('wrap')
+      .removeAttr('title')
+      .removeAttrs(/data-/)
+
   @_removeAttributes: (html, parent = true) ->
     if parent
-      html.find('*')
+      html.each((index, element) => @_removeAttribute(element) )
-        .removeAttr('style')
+    html.find('*').each((index, element) => @_removeAttribute(element) )
-        .removeAttr('class')
-        .removeAttr('title')
-        .removeAttr('lang')
-        .removeAttr('type')
-        .removeAttr('id')
-        .removeAttr('wrap')
-        .removeAttrs(/data-/)
-    html
-      .removeAttr('style')
-      .removeAttr('class')
-      .removeAttr('title')
-      .removeAttr('lang')
-      .removeAttr('type')
-      .removeAttr('id')
-      .removeAttr('wrap')
-      .removeAttrs(/data-/)
     html
 
   @_removeComments: (html) ->
@@ -535,6 +651,7 @@ class App.Utils
   # textReplaced = App.Utils.replaceTags( template, { user: { firstname: 'Bob', lastname: 'Smith' } } )
   @replaceTags: (template, objects) ->
     template = template.replace( /#\{\s{0,2}(.+?)\s{0,2}\}/g, (index, key) ->
+      key = key.replace(/<.+?>/g, '')
       levels  = key.split(/\./)
       dataRef = objects
       for level in levels
@@ -781,3 +898,10 @@ class App.Utils
     result = newOrderMethod(a, b, applyOrder)
     return false if !result
     applyOrder
+
+  @textLengthWithUrl: (text, url_max_length = 23) ->
+    length = 0
+    return length if !text
+    placeholder = Array(url_max_length + 1).join('X')
+    text = text.replace(/http(s|):\/\/[-A-Za-z0-9+&@#\/%?=~_\|!:,.;]+[-A-Za-z0-9+&@#\/%=~_|]/img, placeholder)
+    text.length

app/assets/javascripts/app/lib/app_post/z_searchable_ajax_select.coffee

@@ -70,8 +70,7 @@ class App.SearchableAjaxSelect extends App.SearchableSelect
         options.push data
 
     # fill template with gathered options
-    @optionsList.html App.view('generic/searchable_select_options')
+    @optionsList.html @renderOptions options
-      options: options
 
     # refresh elements
     @refreshElements()

app/assets/javascripts/app/lib/base/jquery.contenteditable.js

@@ -88,7 +88,7 @@
     // handle enter
     this.$element.on('keydown', function (e) {
       _this.log('keydown', e.keyCode)
-      if ( _this.preventInput ) {
+      if (_this.preventInput) {
         this.log('preventInput', _this.preventInput)
         return
       }
@@ -97,15 +97,16 @@
       if (e.keyCode === 13) {
 
         // disbale multi line
-        if ( !_this.options.multiline ) {
+        if (!_this.options.multiline) {
           e.preventDefault()
           return
         }
 
         // break <blockquote> after enter on empty line
         sel = window.getSelection()
+        if (sel) {
           node = $(sel.anchorNode)
-        if (node.parent().is('blockquote')) {
+          if (node && node.parent() && node.parent().is('blockquote')) {
             e.preventDefault()
             document.execCommand('Insertparagraph')
             document.execCommand('Outdent')
@@ -113,6 +114,16 @@
           }
         }
 
+        // behavior to enter new line on alt+enter
+        //  on alt + enter not realy newline is fired, to make
+        //  it compat. to other systems, do it here
+        if (!e.shiftKey && e.altKey && !e.ctrlKey && !e.metaKey) {
+          e.preventDefault()
+          _this.paste('<br><br>')
+          return
+        }
+      }
+
       // on zammad magicKey + i/b/u/s
       //  hotkeys + u -> Toggles the current selection between underlined and not underlined
       //  hotkeys + b -> Toggles the current selection between bold and non-bold
@@ -237,7 +248,7 @@
 
       // limit check
       if ( !_this.allowKey(e) ) {
-        if ( !_this.maxLengthOk( 1 ) ) {
+        if ( !_this.maxLengthOk(1) ) {
           e.preventDefault()
           return
         }
@@ -254,6 +265,9 @@
       if (e.clipboardData) { // ie
         clipboardData = e.clipboardData
       }
+      else if (window.clipboardData) { // ie
+        clipboardData = window.clipboardData
+      }
       else if (e.originalEvent.clipboardData) { // other browsers
         clipboardData = e.originalEvent.clipboardData
       }
@@ -292,7 +306,7 @@
               else {
                 img = "<img style=\"width: 100%; max-width: " + width + "px;\" src=\"" + result + "\">"
               }
-              document.execCommand('insertHTML', false, img)
+              _this.paste(img)
             }
 
             // resize if to big
@@ -307,8 +321,10 @@
       }
 
       // check existing + paste text for limit
-      var text = clipboardData.getData('text/html')
+      var text, docType
-      var docType = 'html'
+      try {
+        text = clipboardData.getData('text/html')
+        docType = 'html'
         if (!text || text.length === 0) {
             docType = 'text'
             text = clipboardData.getData('text/plain')
@@ -317,6 +333,12 @@
             docType = 'text2'
             text = clipboardData.getData('text')
         }
+      }
+      catch (e) {
+        console.log('Sorry, can\'t insert markup because browser is not supporting it.')
+        docType = 'text3'
+        text = clipboardData.getData('text')
+      }
       _this.log('paste', docType, text)
 
       if (docType == 'html') {
@@ -355,7 +377,8 @@
       // cleanup
       text = App.Utils.removeEmptyLines(text)
       _this.log('insert', text)
-      document.execCommand('insertHTML', false, text)
+
+      _this.paste(text)
       return true
     })
 
@@ -525,7 +548,30 @@
     }
   }
 
-  $.fn[pluginName] = function ( options ) {
+  // paste some content
+  Plugin.prototype.paste = function(string) {
+    var isIE11 = !!window.MSInputMethodContext && !!document.documentMode;
+
+    // IE <= 10
+    if (document.selection && document.selection.createRange) {
+      var range = document.selection.createRange()
+      if (range.pasteHTML) {
+        range.pasteHTML(string)
+      }
+    }
+    // IE == 11
+    else if (isIE11 && document.getSelection) {
+      var range = document.getSelection().getRangeAt(0)
+      var nnode = document.createElement('div')
+          range.surroundContents(nnode)
+          nnode.innerHTML = string
+    }
+    else {
+      document.execCommand('insertHTML', false, string)
+    }
+  }
+
+  $.fn[pluginName] = function (options) {
     return this.each(function () {
       if (!$.data(this, 'plugin_' + pluginName)) {
         $.data(this, 'plugin_' + pluginName,
@@ -537,6 +583,9 @@
   // get correct val if textbox
   $.fn.ceg = function() {
     var plugin = $.data(this[0], 'plugin_' + pluginName)
+    if (!plugin) {
+      return
+    }
     return plugin.value()
   }
 

app/assets/javascripts/app/lib/base/jquery.textmodule.js

@@ -43,17 +43,21 @@
 
     this.$element.on('keydown', function (e) {
 
-      // esc
-      if (e.keyCode === 27) {
-        _this.close()
-      }
-
       // navigate through item
       if (_this.isActive()) {
 
+        // esc
+        if (e.keyCode === 27) {
+          e.preventDefault()
+          e.stopPropagation()
+          _this.close()
+          return
+        }
+
         // enter
         if (e.keyCode === 13) {
           e.preventDefault()
+          e.stopPropagation()
           var id = _this.$widget.find('.dropdown-menu li.is-active').data('id')
 
           // as fallback use hovered element
@@ -72,12 +76,14 @@
         // arrow keys left/right
         if (e.keyCode === 37 || e.keyCode === 39) {
           e.preventDefault()
+          e.stopPropagation()
           return
         }
 
         // up or down
         if (e.keyCode === 38 || e.keyCode === 40) {
           e.preventDefault()
+          e.stopPropagation()
           var active = _this.$widget.find('.dropdown-menu li.is-active')
           active.removeClass('is-active')
 
@@ -92,6 +98,9 @@
 
           var menu = _this.$widget.find('.dropdown-menu')
 
+          if (!active.get(0)) {
+            return
+          }
           if (active.position().top < 0) {
             // scroll up
             menu.scrollTop( menu.scrollTop() + active.position().top )
@@ -102,7 +111,11 @@
             menu.scrollTop( menu.scrollTop() + invisibleHeight )
           }
         }
+      }
 
+      // esc
+      if (e.keyCode === 27) {
+        _this.close()
       }
     })
 
@@ -180,14 +193,14 @@
   Plugin.prototype.renderBase = function() {
     this.$element.after('<div class="shortcut dropdown"><ul class="dropdown-menu" style="max-height: 200px;"></ul></div>')
     this.$widget = this.$element.next()
-    this.$widget.on('click', 'li', $.proxy(this.onEntryClick, this))
+    this.$widget.on('mousedown', 'li', $.proxy(this.onEntryClick, this))
     this.$widget.on('mouseenter', 'li', $.proxy(this.onMouseEnter, this))
   }
 
   // set height of widget
   Plugin.prototype.movePosition = function() {
     if (!this._position) return
-    var height       = this.$element.height() + 2
+    var height       = this.$element.outerHeight() + 2
     var widgetHeight = this.$widget.find('ul').height() //+ 60 // + height
     var top          = -( widgetHeight + height ) + this._position.top
     var left = this._position.left - 6
@@ -250,10 +263,22 @@
 
   // paste some content
   Plugin.prototype.paste = function(string) {
-    if (document.selection) { // IE
+    var isIE11 = !!window.MSInputMethodContext && !!document.documentMode;
+
+    // IE <= 10
+    if (document.selection && document.selection.createRange) {
       var range = document.selection.createRange()
+      if (range.pasteHTML) {
         range.pasteHTML(string)
       }
+    }
+    // IE == 11
+    else if (isIE11 && document.getSelection) {
+      var range = document.getSelection().getRangeAt(0)
+      var nnode = document.createElement('div')
+          range.surroundContents(nnode)
+          nnode.innerHTML = string
+    }
     else {
       document.execCommand('insertHTML', false, string)
     }
@@ -295,14 +320,7 @@
     // for chrome, insert space again
     if (start) {
       if (spacerChar === ' ') {
-        string = "&nbsp;"
+        this.paste('&nbsp;')
-        if (document.selection) { // IE
-          var range = document.selection.createRange()
-          range.pasteHTML(string)
-        }
-        else {
-          document.execCommand('insertHTML', false, string)
-        }
       }
     }
   }
@@ -313,6 +331,7 @@
   }
 
   Plugin.prototype.onEntryClick = function(event) {
+    event.preventDefault()
     var id = $(event.target).data('id')
     this.take(id)
   }
@@ -325,7 +344,7 @@
     }
     for (var i = 0; i < this.collection.length; i++) {
       var item = this.collection[i]
-      if ( item.id == id ) {
+      if (item.id == id) {
         var content = item.content
         this.cutInput()
         this.paste(content)

app/assets/javascripts/app/lib/bootstrap/modal.js

@@ -10,6 +10,8 @@
   modified by Felix Jan-2014
   - add this.$body = $(options.container || document.body)
   - adjustBackdrop: also adopt left, top and width from $body
+  modified by Felix Jul-2017
+  - add rtl support
 */
 
 
@@ -244,6 +246,10 @@
       .css('height', 0)
       .css('height', this.$element[0].scrollHeight)
 
+    if(App.i18n.dir() == 'rtl'){
+      this.$backdrop.css('right', 'auto')
+    }
+
     if(this.scrollbarWidth){
       this.$backdrop.css('width', this.$body.width() - this.scrollbarWidth)
     }
@@ -251,14 +257,22 @@
 
   Modal.prototype.adjustDialog = function () {
     var modalIsOverflowing = this.$element[0].scrollHeight > document.documentElement.clientHeight
-
+    var css = {
-    this.$element.css({
       left: this.$body.offset().left,
       top: this.$body.offset().top,
       width: this.$body.width(),
       paddingLeft:  !this.bodyIsOverflowing && modalIsOverflowing ? this.scrollbarWidth : '',
       paddingRight: this.bodyIsOverflowing && !modalIsOverflowing ? this.scrollbarWidth : ''
-    })
+    }
+
+    if(App.i18n.dir() == 'rtl'){
+      css.right = 'auto'
+      var paddingLeft = css.paddingLeft
+      css.paddingLeft = css.paddingRight
+      css.paddingRight = paddingLeft
+    }
+
+    this.$element.css(css)
   }
 
   Modal.prototype.resetAdjustments = function () {

app/assets/javascripts/app/models/_application_model.coffee

@@ -32,6 +32,10 @@ class App.Model extends Spine.Model
       return @title
     if @subject
       return @subject
+    if @phone
+      return @phone
+    if @login
+      return @login
     return '???'
 
   displayNameLong: ->
@@ -57,6 +61,12 @@ class App.Model extends Spine.Model
       return @email
     if @title
       return @title
+    if @subject
+      return @subject
+    if @phone
+      return @phone
+    if @login
+      return @login
     return '???'
 
   icon: (user) ->
@@ -165,6 +175,31 @@ class App.Model extends Spine.Model
 
   ###
 
+set new attributes of model (remove already available attributes)
+
+  App.Model.attributesSet(attributes)
+
+  ###
+
+  @attributesSet: (attributes) ->
+
+    configure_attributes = App[ @.className ].configure_attributes
+    attributesNew = []
+    for localAttribute in configure_attributes
+      found = false
+      for attribute in attributes
+        if attribute.name is localAttribute.name
+          found = true
+          break
+      if !found
+        attributesNew.push localAttribute
+    for attribute in attributes
+      App[@.className].attributes.push attribute.name
+      attributesNew.push attribute
+    App[ @.className ].configure_attributes = attributesNew
+
+  ###
+
   attributes = App.Model.attributesGet(optionalScreen, optionalAttributesList)
 
   returns

app/assets/javascripts/app/models/group.coffee

@@ -35,3 +35,11 @@ class App.Group extends App.Model
 
     return App.view('avatar_group')
       cssClass: cssClass.join(' ')
+
+  @accesses: ->
+    read: 'Read'
+    create: 'Create'
+    change: 'Change'
+    delete: 'Delete'
+    overview: 'Overview'
+    full: 'Full'

app/assets/javascripts/app/models/job.coffee

@@ -6,7 +6,7 @@ class App.Job extends App.Model
     { name: 'name',                 display: 'Name',                            tag: 'input',    type: 'text', limit: 100, null: false },
     { name: 'timeplan',             display: 'When should the job run?',        tag: 'timer', null: true },
     { name: 'condition',            display: 'Conditions for effected objects', tag: 'ticket_selector', null: true },
-    { name: 'perform',              display: 'Execute changes on objects',      tag: 'ticket_perform_action', null: true, notification: true },
+    { name: 'perform',              display: 'Execute changes on objects',      tag: 'ticket_perform_action', null: true, notification: true, ticket_delete: true },
     { name: 'disable_notification', display: 'Disable Notifications',           tag: 'boolean', default: true },
     { name: 'note',                 display: 'Note',                            tag: 'textarea', note: 'Notes are visible to agents only, never to customers.', limit: 250, null: true },
     { name: 'active',               display: 'Active',                          tag: 'active', default: true },

app/assets/javascripts/app/models/overview.coffee

@@ -8,6 +8,7 @@ class App.Overview extends App.Model
     { name: 'role_ids',   display: 'Available for Role',  tag: 'column_select', multiple: true, null: false, relation: 'Role', translate: true },
     { name: 'user_ids',   display: 'Available for User',  tag: 'column_select', multiple: true, null: true,  relation: 'User', sortBy: 'firstname' },
     { name: 'organization_shared', display: 'Only available for Users with shared Organization', tag: 'select', options: { true: 'yes', false: 'no' }, default: false, null: true },
+    { name: 'out_of_office', display: 'Only available for Users which are replacements for other users.', tag: 'select', options: { true: 'yes', false: 'no' }, default: false, null: true },
     { name: 'condition',  display: 'Conditions for shown Tickets', tag: 'ticket_selector', null: false },
     { name: 'prio',       display: 'Prio',                readonly: 1 },
     {
@@ -72,4 +73,4 @@ Sie können auch individuelle Übersichten für einzelne Agenten oder agenten Gr
 '''
 
   uiUrl: ->
-    '#ticket/view/' + @link
+    "#ticket/view/#{@link}"

app/assets/javascripts/app/models/postmaster_filter.coffee

@@ -6,7 +6,7 @@ class App.PostmasterFilter extends App.Model
   @configure_attributes = [
     { name: 'name',           display: 'Name',              tag: 'input', type: 'text', limit: 250, 'null': false },
     { name: 'channel',        display: 'Channel',           type: 'input', readonly: 1 },
-    { name: 'match',          display: 'Match all of the following',      tag: 'postmaster_match' },
+    { name: 'match',          display: 'Match all of the following',      tag: 'postmaster_match', note: 'You can use regular expression by using "regex:your_reg_exp".' },
     { name: 'perform',        display: 'Perform action of the following', tag: 'postmaster_set' },
     { name: 'note',           display: 'Note',              tag: 'textarea', limit: 250, null: true },
     { name: 'updated_at',     display: 'Updated',           tag: 'datetime', readonly: 1 },

app/assets/javascripts/app/models/role.coffee

@@ -1,5 +1,5 @@
 class App.Role extends App.Model
-  @configure 'Role', 'name', 'permission_ids', 'default_at_signup', 'note', 'active', 'updated_at'
+  @configure 'Role', 'name', 'permission_ids', 'group_ids', 'default_at_signup', 'note', 'active', 'updated_at'
   @extend Spine.Model.Ajax
   @url: @apiPath + '/roles'
   @configure_attributes = [

app/assets/javascripts/app/models/user.coffee

@@ -53,8 +53,14 @@ class App.User extends App.Model
     cssClass += ' ' if cssClass
     cssClass += "size-#{ size }"
 
+    if @active is false
+      cssClass += ' avatar--inactive'
+
+    if @isOutOfOffice()
+      cssClass += ' avatar--vacation'
+
     if placement
-      placement = " data-placement='#{ placement }'"
+      placement = " data-placement='#{placement}'"
 
     if !avatar
       if type is 'personal'
@@ -104,6 +110,19 @@ class App.User extends App.Model
       vip: vip
       url: @imageUrl()
 
+  isOutOfOffice: ->
+    return false if @out_of_office isnt true
+    start_time = @out_of_office_start_at
+    return false if !start_time
+    end_time = @out_of_office_end_at
+    return false if !end_time
+    start_time = new Date(Date.parse(start_time))
+    end_time = new Date(Date.parse(end_time))
+    now = new Date((new Date).toDateString())
+    if start_time <= now && end_time >= now
+      return true
+    false
+
   imageUrl: ->
     return if !@image
     # set image url
@@ -237,3 +256,16 @@ class App.User extends App.Model
           break
       return access if access
     false
+
+  @outOfOfficeTextPlaceholder: ->
+    today = new Date()
+    outOfOfficeText = 'Christmas holiday'
+    if today.getMonth() < 3
+      outOfOfficeText = 'Easter holiday'
+    else if today.getMonth() < 9
+      outOfOfficeText = 'Summer holiday'
+    outOfOfficeText
+
+  outOfOfficeText: ->
+    return @preferences.out_of_office_text if !_.isEmpty(@preferences.out_of_office_text)
+    App.User.outOfOfficeTextPlaceholder()

app/assets/javascripts/app/views/channel/chat.jst.eco

@@ -142,7 +142,7 @@
   <h3><%- @T('Automatically show chat') %> (<%- @T('default') %>)</h3>
   <p><%- @T('The chat will show up once the connection to the server got established and if there is someone online to chat with.') %></p>
 
-  <pre><code class="language-html js-paramsBlock">&lt;script src="<%= @baseurl %>/assets/chat/chat.min.js"&gt;&lt;/script&gt;
+  <pre><code class="language-html js-code">&lt;script src="<%= @baseurl %>/assets/chat/chat.min.js"&gt;&lt;/script&gt;
 &lt;script&gt;
 $(function() {
   new ZammadChat({
@@ -153,7 +153,7 @@ $(function() {
 
   <h3><%- @T('Manually open chat') %></h3>
   <p><%- @T('If you want to open the chat by the press of a button set the option §show§ to §false§ and add the class §open-zammad-chat§ to the button.') %></p>
-  <pre><code class="language-html js-paramsBlock">&lt;button class="open-zammad-chat"&gt;Chat with us&lt;/button&gt;
+  <pre><code class="language-html js-code">&lt;button class="open-zammad-chat"&gt;Chat with us&lt;/button&gt;
 
 &lt;script src="<%= @baseurl %>/assets/chat/chat.min.js"&gt;&lt;/script&gt;
 &lt;script&gt;

app/assets/javascripts/app/views/channel/form.jst.eco

@@ -10,8 +10,20 @@
 <div class="page-content">
   <p><%- @T('With form you can add a form to your web page which directly generates a ticket for you.') %></p>
 
+  <h2><%- @T('Settings') %></h2>
+  <form class="js-paramsSetting">
+    <fieldset>
+      <div class="input form-group formGroup--halfSize">
+        <div class="formGroup-label">
+          <label for="form-group"><%- @T('Group selection for Ticket creation') %></label>
+        </div>
+        <div class="controls js-groupSelector" id="from-group"></div>
+      </div>
+    </fieldset>
+  </form>
+
   <h2><%- @T('Designer') %></h2>
-  <form class="js-params">
+  <form class="js-paramsDesigner">
 
     <fieldset>
       <div class="input form-group formGroup--halfSize">
@@ -114,6 +126,9 @@
       </div>
     </div>
   </div>
+  <h3><%- @T('Requirements') %></h3>
+  <p><%- @T("Zammad Forms requires jQuery. If you don't already use it on your website include it like this:") %></p>
+  <pre><code class="language-html js-code">&lt;script src="https://code.jquery.com/jquery-2.1.4.min.js"&gt;&lt;/script&gt;</code></pre>
 
   <p><%- @T('You need to add the following Javascript code snippet to your web page') %>:</p>
 

app/assets/javascripts/app/views/customer_chat/chat_window.jst.eco

@@ -26,6 +26,8 @@
   <div class="chat-body js-body"></div>
 </div>
 <div class="chat-controls">
-  <div class="chat-input form-control form-control--small form-control--multiline js-customerChatInput" contenteditable="true"></div>
+  <div class="chat-input">
+    <div class="form-control form-control--small form-control--multiline js-customerChatInput" contenteditable="true"></div>
+  </div>
   <div class="btn btn--primary btn--slim btn--small js-send"><%- @T('Send') %></div>
 </div>

app/assets/javascripts/app/views/facebook/app_config.jst.eco

@@ -9,7 +9,7 @@
       <label for="application_id">Facebook APP ID <span>*</span></label>
     </div>
     <div class="controls">
-      <input id="application_id" type="text" name="application_id" value="<% if @external_credential && @external_credential.credentials: %><%= @external_credential.credentials.application_id %><% end %>" class="form-control" required autocomplete="new-password">
+      <input id="application_id" type="text" name="application_id" value="<% if @external_credential && @external_credential.credentials: %><%= @external_credential.credentials.application_id %><% end %>" class="form-control" required autocomplete="off">
     </div>
   </div>
   <div class="input form-group">
@@ -17,7 +17,7 @@
       <label for="application_secret">Facebook App Secret <span>*</span></label>
     </div>
     <div class="controls">
-      <input id="application_secret" type="text" name="application_secret" value="<% if @external_credential && @external_credential.credentials: %><%= @external_credential.credentials.application_secret %><% end %>" class="form-control" required autocomplete="new-password">
+      <input id="application_secret" type="text" name="application_secret" value="<% if @external_credential && @external_credential.credentials: %><%= @external_credential.credentials.application_secret %><% end %>" class="form-control" required autocomplete="off">
     </div>
   </div>
   <h2><%- @T('Your callback URL') %></h2>

app/assets/javascripts/app/views/generic/autocompletion.jst.eco

@@ -1,3 +1,3 @@
 <input id="<%= @attribute.id %>" type="hidden" name="<%= @attribute.name %>" value="<%= @attribute.value %>" <%= @attribute.required %> />
-<input id="<%= @attribute.id %>_autocompletion" type="text" name="<%= @attribute.name %>_autocompletion" value="<%= @attribute.valueShown %>" class="form-control <%= @attribute.class %>" <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %> <% if @attribute.placeholder: %>placeholder="<%- @Ti(@attribute.placeholder) %>"<% end %> autocomplete="new-password"/>
+<input id="<%= @attribute.id %>_autocompletion" type="text" name="<%= @attribute.name %>_autocompletion" value="<%= @attribute.valueShown %>" class="form-control <%= @attribute.class %>" <%= @attribute.required %> <%= @attribute.autofocus %> <%- @attribute.autocapitalize %> <% if @attribute.placeholder: %>placeholder="<%- @Ti(@attribute.placeholder) %>"<% end %> autocomplete="off"/>
 <input id="<%= @attribute.id %>_autocompletion_value_shown" type="hidden" name="<%= @attribute.name %>_autocompletion_value_shown" value="<%= @attribute.valueShown %>"/>

app/assets/javascripts/app/views/generic/checkbox.jst.eco

@@ -4,7 +4,7 @@
     <input type="checkbox" value="<%= row.value %>" name="<%= @attribute.name %>" <%= row.checked %>/>
     <%- @Icon('checkbox', 'icon-unchecked') %>
     <%- @Icon('checkbox-checked', 'icon-checked') %>
-    <span class="label-text"><%= row.name %> <% if row.note: %>- <span class="help-text"><%= row.note %></span><% end %></span>
+    <span class="label-text"><%= row.name %> <% if row.note: %>- <span class="help-text"><%- @T(row.note) %></span><% end %></span>
   </label>
 <% end %>
 </div>

app/assets/javascripts/app/views/generic/object_search/input.jst.eco

@@ -3,7 +3,7 @@
   <% if @attribute.multiple: %>
     <%- @tokens %>
   <% end %>
-  <input name="<%- @attribute.name %>_completion" class="user-select token-input js-objectSelect" autocapitalize="off" placeholder="<%- @attribute.placeholder %>" autocomplete="new-password" <%= @attribute.autofocus %> role="textbox" aria-autocomplete="list" value="<%= @name %>" aria-haspopup="true">
+  <input name="<%- @attribute.name %>_completion" class="user-select token-input js-objectSelect" autocapitalize="off" placeholder="<%- @attribute.placeholder %>" autocomplete="off" <%= @attribute.autofocus %> role="textbox" aria-autocomplete="list" value="<%= @name %>" aria-haspopup="true">
   <% if @attribute.disableCreateObject isnt true: %><%- @Icon('arrow-down', 'dropdown-arrow') %><% end %>
 </div>
 

app/assets/javascripts/app/views/generic/permission.jst.eco

@@ -15,6 +15,36 @@
         <%- @Icon('checkbox-checked', 'icon-checked') %>
         <span class="label-text"><%= permission.displayName().replace(/^.+?\./, '') %> - <span class="help-text"><%- @T.apply(@, [permission.note].concat(permission.preferences.translations)) %></span></span>
       </label>
+  <%     if _.contains(permission.preferences.plugin, 'groups'): %>
+    <div style="padding-left: 18px; padding-top: 10px;" class="js-groupList <% if @hideGroups: %>js-groupListHide hidden<% end %>">
+      <table class="settings-list">
+        <thead>
+          <th><%- @T('Group') %>
+          <% for key, text of @groupAccesses: %>
+            <th><%- @T(text) %>
+          <% end %>
+        <tbody>
+      <% for group in @groups: %>
+      <%   accesses = [] %>
+      <%   if @params.group_ids && @params.group_ids[group.id]: %>
+      <%     accesses = @params.group_ids[group.id] %>
+      <%   end %>
+        <tr>
+          <td>
+            <%= group.displayName() %>
+          <% for key, text of @groupAccesses: %>
+            <td>
+            <label class="inline-label checkbox-replacement">
+              <input type="checkbox" value="<%= key %>" name="group_ids::<%= group.id %>" <% if _.contains(accesses, key): %>checked<% end %>/>
+              <%- @Icon('checkbox', 'icon-unchecked') %>
+              <%- @Icon('checkbox-checked', 'icon-checked') %>
+            </label>
+          <% end %>
+        </tr>
+      <% end %>
+      </table>
+    </div>
+  <%     end %>
     </div>
   <% end %>
 <% end %>

app/assets/javascripts/app/views/generic/radio.jst.eco

@@ -1,7 +1,7 @@
 <div class="<%= @attribute.class %>">
 <% for row in @attribute.options: %>
     <label>
-      <input type="radio" value="<%= row.value %>" name="<%= @attribute.name %>" <%= row.checked %>> <%= row.name %> <% if row.note: %>- <%= row.note %><% end %>
+      <input type="radio" value="<%= row.value %>" name="<%= @attribute.name %>" <%= row.checked %>> <%= row.name %> <% if row.note: %>- <%- @T(row.note) %><% end %>
       <%- @Icon('radio') %>
       <%- @Icon('radio-checked') %>
     </label>

app/assets/javascripts/app/views/generic/searchable_select.jst.eco

@@ -1,25 +1,29 @@
 <div class="dropdown-toggle" data-toggle="dropdown">
   <input
     class="searchableSelect-shadow form-control js-shadow"
-    id="<%= @id %>"
+    id="<%= @attribute.id %>"
-    name="<%= @name %>"
+    name="<%= @attribute.name %>"
-    <%= @required %>
+    <%= @attribute.required %>
-    <%= @autofocus %>
+    <%= @attribute.autofocus %>
-    value="<%= @value %>"
+    value="<%= @attribute.value %>"
   >
   <input
-    class="searchableSelect-main form-control js-input<%= " #{ @class }" if @class %>"
+    class="searchableSelect-main form-control js-input<%= " #{ @attribute.class }" if @attribute.class %>"
-    placeholder="<%= @placeholder %>"
+    placeholder="<%= @attribute.placeholder %>"
-    value="<%= @valueName %>"
+    value="<%= @attribute.valueName %>"
-    autocomplete="new-password"
+    autocomplete="off"
+    <%= @attribute.required %>
    >
   <div class="searchableSelect-autocomplete">
     <span class="searchableSelect-autocomplete-invisible js-autocomplete-invisible"></span>
     <span class="searchableSelect-autocomplete-visible js-autocomplete-visible"></span>
   </div>
-  <% if !@ajax: %><%- @Icon('arrow-down', 'dropdown-arrow') %><% end %>
+  <% if !@attribute.ajax: %><%- @Icon('arrow-down', 'dropdown-arrow') %><% end %>
   <div class="small loading icon"></div>
 </div>
-<ul class="dropdown-menu dropdown-menu-left js-optionsList" role="menu">
+<div class="dropdown-menu dropdown-menu-left dropdown-menu--has-submenu js-dropdown">
-  <%- @renderedOptions %>
+  <ul class="js-optionsList" role="menu">
-</ul>
+    <%- @options %>
+  </ul>
+  <%- @submenus %>
+</div>

app/assets/javascripts/app/views/generic/searchable_select_option.jst.eco

@@ -0,0 +1,8 @@
+<li role="presentation" class="<%= @class %>" data-value="<%= @option.value %>" title="<%= @option.name %><% if @detail: %><%= @detail %><% end %>">
+  <span class="searchableSelect-option-text">
+    <%= @option.name %><% if @detail: %><span class="dropdown-detail"><%= @detail %></span><% end %>
+  </span>
+  <% if @option.children: %>
+    <%- @Icon('arrow-right', 'recipientList-arrow') %>
+  <% end %>
+</li>

app/assets/javascripts/app/views/generic/searchable_select_options.jst.eco

@@ -1,5 +0,0 @@
-<% if @options: %>
-  <% for option in @options: %>
-    <li role="presentation" class="js-option" data-value="<%= option.value %>"><%= option.name %>
-  <% end %>
-<% end %>

app/assets/javascripts/app/views/generic/searchable_select_submenu.jst.eco

@@ -0,0 +1,11 @@
+<ul class="dropdown-submenu js-optionsSubmenu" role="menu" data-parent-value="<%- @parentValue %>" hidden>
+  <% if @title: %>
+  <li class="dropdown-controls js-back">
+    <%- @Icon('arrow-left') %>
+    <div class="dropdown-title">
+      <%- @title %>
+    </div>
+  </li>
+  <% end %>
+  <%- @options %>
+</ul>