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Do not use escalation data from OTRS.

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This commit is contained in:
Martin Edenhofer 2013-04-02 15:03:21 +02:00
parent 9169d70e11
commit 9eb79ad850
1 changed files with 6 additions and 6 deletions
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12
lib/import/otrs.rb
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@ -195,13 +195,13 @@ module Import::OTRS
:Title => :title,
:TicketID => :id,
:FirstResponse => :first_response,
:FirstResponseTimeDestinationDate => :first_response_escal_date,
:FirstResponseInMin => :first_response_in_min,
:FirstResponseDiffInMin => :first_response_diff_in_min,
# :FirstResponseTimeDestinationDate => :first_response_escal_date,
# :FirstResponseInMin => :first_response_in_min,
# :FirstResponseDiffInMin => :first_response_diff_in_min,
:Closed => :close_time,
:SoltutionTimeDestinationDate => :close_time_escal_date,
:CloseTimeInMin => :close_time_in_min,
:CloseTimeDiffInMin => :close_time_diff_in_min,
# :SoltutionTimeDestinationDate => :close_time_escal_date,
# :CloseTimeInMin => :close_time_in_min,
# :CloseTimeDiffInMin => :close_time_diff_in_min,
},
:Article => {
:SenderType => :ticket_article_sender,