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Do escalation recalculations with user_id 1.

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This commit is contained in:
Martin Edenhofer 2016-02-23 10:19:06 +01:00
parent 62b5b92a2d
commit cca9740465
1 changed files with 3 additions and 1 deletions
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4
app/models/ticket/escalation.rb
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@ -36,7 +36,7 @@ returns
def escalation_calculation
# set escalation off if ticket is already closed
state = Ticket::State.lookup( id: state_id )
state = Ticket::State.lookup(id: state_id)
escalation_disabled = false
if state.ignore_escalation?
escalation_disabled = true
@ -56,6 +56,7 @@ returns
return true if !escalation_time
self.escalation_time = nil
self.updated_by_id = 1
self.callback_loop = true
save
return true
@ -187,6 +188,7 @@ returns
return if !changed?
self.callback_loop = true
self.updated_by_id = 1
save
end