Added State to ticket notifications for agents.
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@ -33,6 +33,7 @@ a new Ticket (#{ticket.title}) via #{article.ticket_article_type.name}.
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Group: #{ticket.group.name}
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Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
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State: #{ticket.ticket_state.name}
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From: #{article.from}
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<snip>
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@ -98,6 +99,7 @@ a follow Up (#{ticket.title}) via #{article.ticket_article_type.name}.
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Group: #{ticket.group.name}
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Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
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State: #{ticket.ticket_state.name}
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From: #{article.from}
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<snip>
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@ -126,6 +128,7 @@ updated (#{ticket.title}) via #{article.ticket_article_type.name}.
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Group: #{ticket.group.name}
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Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
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State: #{ticket.ticket_state.name}
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From: #{article.from}
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<snip>
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