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Added State to ticket notifications for agents.

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This commit is contained in:
Martin Edenhofer 2012-11-14 07:36:37 +01:00
parent 1092d0829c
commit f3a72b3867
1 changed files with 3 additions and 0 deletions
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3
app/models/ticket/observer/notification.rb
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@ -33,6 +33,7 @@ a new Ticket (#{ticket.title}) via #{article.ticket_article_type.name}.
Group: #{ticket.group.name} Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname} Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: #{ticket.ticket_state.name}
From: #{article.from} From: #{article.from}
<snip> <snip>
@ -98,6 +99,7 @@ a follow Up (#{ticket.title}) via #{article.ticket_article_type.name}.
Group: #{ticket.group.name} Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname} Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: #{ticket.ticket_state.name}
From: #{article.from} From: #{article.from}
<snip> <snip>
@ -126,6 +128,7 @@ updated (#{ticket.title}) via #{article.ticket_article_type.name}.
Group: #{ticket.group.name} Group: #{ticket.group.name}
Owner: #{ticket.owner.firstname} #{ticket.owner.lastname} Owner: #{ticket.owner.firstname} #{ticket.owner.lastname}
State: #{ticket.ticket_state.name}
From: #{article.from} From: #{article.from}
<snip> <snip>