trabajo-afectivo/i18n/README.md

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# Zammad Localization
## Zammad GUI Translations - `i18n/*.po`
Zammad translations are managed exclusively via [translations.zammad.org](https://translations.zammad.org/).
You are welcome to contribute. Please get a free account there if you want to do so.
Any pull requests modifying translation files directly will be rejected.
## Zammad Text Modules - `i18n/text_modules/*.yml`
Zammad text modules are automatically imported when the first admin user is created, according to this user's language.
This is just meant to provide for a smooth start with some existing helpful text modules. They can be modified later on;
no subsequent import from the example files will be performed.
Feel free to send pull requests to add more helpful examples to existing files or even files for new languages.
## Zammad Chat - `public/assets/chat`
The Zammad chat currently has its own build pipeline and also a custom translation handling.
Messages and translations are directly baked into [chat.coffee](../public/assets/chat/chat.coffee) and have to be maintained
there.
## Zammad Notification Templates - `app/views/mailer/*`
Zammad contains a number of different notification templates which are currently stored directly in language-specific `ERB`
template files. Modifications of existing or addition of new translations must be made in these files directly.
# Developer Workflows
## Weblate Process Overview
- The codebase has a translation catalog file [i18n/zammad.pot](zammad.pot), which must be kept up-to-date.
- Weblate automatically picks this file up from git and updates its database. Now translators see the new/changed strings and can work on them.
- From time to time, Weblate pushes the new/updated translations via merge request to git.
- After the merge, the translation files in `i18n/zammad.*.po` are updated.
- Zammad will pick them up as soon as `Translation.sync` gets called, which happens for example during a package update.
## Updating the Source String Catalog
If changes to translatable strings are made during the development process, developers can just run the following to
re-extract the strings to the catalog file:
`rails generate translation_catalog`
This will update the `i18n/zammad.pot` file in Zammad. To do this for an existing addon module, call
`rails generate translation_catalog --addon-path /path/to/addon`
## Testing Translation Changes from Weblate
To test any changes made to translations in Weblate that are not yet published to Zammad,
you can use this workflow:
- Download the current state of the language from Weblate as po file.
- Save it locally in the Zammad folder as `i18n/zammad.pt-br.po` (for `pt-br` in this case, use corresponding file names for other languages).
- Run `rails r Translation.sync` to import the latest state to the database.
- Now the changes should appear in the GUI.
## Known Issues With Localization
- There is currently no support for plural forms.
## API & Code Examples
### CoffeeScript
See [i18n.coffee](app/assets/javascripts/app/lib/app_post/i18n.coffee)
#### Translate With Markup Support
```coffeescript
App.i18n.translateContent('translate and <b>html escape</b> and replace _markup_')
```
#### Translate Without Markup Support
```coffeescript
App.i18n.translateInline('translate and <b>html escape</b> and no _markup_')
```
#### Translate Without Escaping
```coffeescript
App.i18n.translatePlain('plain text')
```
#### Translate Datetime
```coffeescript
App.Ticket.find(1).created_at
"2021-06-10T09:45:30.394Z"
App.i18n.translateTimestamp(App.Ticket.find(1).created_at)
"10.06.2021 11:45"
```
#### Translate Date
```coffeescript
App.Ticket.find(1).created_at
"2021-06-10T09:45:30.394Z"
App.i18n.translateDate(App.Ticket.find(1).created_at)
"10.06.2021"
```
### Ruby
#### Translate a String
```ruby
Translation.translate('de-de', '3 high')
"3 hoch"
```
#### Enable Translation For a Dropdown
```ruby
> obj = ObjectManager::Attribute.find_by(name: 'group_id')
=> #<ObjectManager::Attribute:0x0000564593325508
id: 4,
object_lookup_id: 2,
name: "group_id",
display: "Group",
data_type: "select",
data_option:
{"default"=>"",
"relation"=>"Group",
"relation_condition"=>{"access"=>"full"},
"nulloption"=>true,
"multiple"=>false,
"null"=>false,
"translate"=>false,
"only_shown_if_selectable"=>true,
"permission"=>["ticket.agent", "ticket.customer"],
"maxlength"=>255},
data_option_new: {},
editable: false,
active: true,
screens: {"create_middle"=>{"-all-"=>{"null"=>false, "item_class"=>"column"}}, "edit"=>{"ticket.agent"=>{"null"=>false}}},
to_create: false,
to_migrate: false,
to_delete: false,
to_config: false,
position: 25,
created_by_id: 1,
updated_by_id: 1,
created_at: Thu, 10 Jun 2021 09:45:30 UTC +00:00,
updated_at: Thu, 10 Jun 2021 09:45:30 UTC +00:00>
[34] pry(main)> obj.data_option['translate'] = true
=> true
[35] pry(main)> obj.save
=> true
```