97 lines
3.1 KiB
Ruby
97 lines
3.1 KiB
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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class CommunicateFacebookJob < ApplicationJob
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retry_on StandardError, attempts: 4, wait: lambda { |executions|
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executions * 120.seconds
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}
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def perform(article_id)
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article = Ticket::Article.find(article_id)
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# set retry count
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article.preferences['delivery_retry'] ||= 0
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article.preferences['delivery_retry'] += 1
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ticket = Ticket.lookup(id: article.ticket_id)
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log_error(article, "Can't find ticket.preferences for Ticket.find(#{article.ticket_id})") if !ticket.preferences
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log_error(article, "Can't find ticket.preferences['channel_id'] for Ticket.find(#{article.ticket_id})") if !ticket.preferences['channel_id']
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channel = Channel.lookup(id: ticket.preferences['channel_id'])
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log_error(article, "Channel.find(#{channel.id}) isn't a twitter channel!") if !channel.options[:adapter].match?(%r{\Afacebook}i)
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# check source object id
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if !ticket.preferences['channel_fb_object_id']
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log_error(article, "fb object id is missing in ticket.preferences['channel_fb_object_id'] for Ticket.find(#{ticket.id})")
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end
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# fill in_reply_to
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if article.in_reply_to.blank?
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article.in_reply_to = ticket.articles.first.message_id
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end
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begin
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facebook = Channel::Driver::Facebook.new
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post = facebook.send(
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channel.options,
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ticket.preferences[:channel_fb_object_id],
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{
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type: article.type.name,
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to: article.to,
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body: article.body,
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in_reply_to: article.in_reply_to,
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}
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)
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rescue => e
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log_error(article, e.message)
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return
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end
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if !post
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log_error(article, 'Got no post!')
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return
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end
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# fill article with post info
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article.from = post['from']['name']
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article.message_id = post['id']
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# set delivery status
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article.preferences['delivery_status_message'] = nil
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article.preferences['delivery_status'] = 'success'
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article.preferences['delivery_status_date'] = Time.zone.now
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article.save!
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Rails.logger.info "Send facebook to: '#{article.to}' (from #{article.from})"
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article
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end
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def log_error(local_record, message)
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local_record.preferences['delivery_status'] = 'fail'
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local_record.preferences['delivery_status_message'] = message.encode!('UTF-8', 'UTF-8', invalid: :replace, replace: '?')
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local_record.preferences['delivery_status_date'] = Time.zone.now
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local_record.save
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Rails.logger.error message
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if local_record.preferences['delivery_retry'] > 3
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Ticket::Article.create(
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ticket_id: local_record.ticket_id,
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content_type: 'text/plain',
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body: "Unable to send post: #{message}",
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internal: true,
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sender: Ticket::Article::Sender.find_by(name: 'System'),
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type: Ticket::Article::Type.find_by(name: 'note'),
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preferences: {
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delivery_article_id_related: local_record.id,
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delivery_message: true,
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},
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updated_by_id: 1,
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created_by_id: 1,
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)
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end
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raise message
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end
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end
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