106 lines
2.6 KiB
Ruby
106 lines
2.6 KiB
Ruby
# Copyright (C) 2012-2021 Zammad Foundation, http://zammad-foundation.org/
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class Stats
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=begin
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generate stats for user
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Stats.generate
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returns
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result = true # if generation was successfully
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=end
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def self.generate
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# generate stats per agent
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users = User.with_permissions('ticket.agent')
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agent_count = 0
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user_result = {}
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users.each do |user|
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next if user.id == 1
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next if !user.active
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agent_count += 1
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data = {}
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backends = Setting.where(area: 'Dashboard::Stats')
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if backends.blank?
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raise "No settings with area 'Dashboard::Stats' defined"
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end
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backends.each do |stats_item|
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# additional permission check
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next if stats_item.preferences[:permission] && !user.permissions?(stats_item.preferences[:permission])
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backend = stats_item.state_current[:value]
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if !backend
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raise "Dashboard::Stats backend #{stats_item.name} is not defined"
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end
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backend = backend.constantize
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data[backend] = backend.generate(user)
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end
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user_result[user] = data
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end
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# calculate average
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backend_average_sum = {}
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user_result.each_value do |data|
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data.each do |backend_model, backend_result|
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next if !backend_result.key?(:used_for_average)
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if !backend_average_sum[backend_model]
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backend_average_sum[backend_model] = 0
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end
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backend_average_sum[backend_model] += backend_result[:used_for_average]
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end
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end
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# generate average param and icon state
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backend_average_sum.each do |backend_model_average, result|
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average = (result.to_f / agent_count).round(1)
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user_result.each do |user, data|
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next if !data[backend_model_average]
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next if !data[backend_model_average].key?(:used_for_average)
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data[backend_model_average][:average_per_agent] = average
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# generate icon state
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backend_model_average.to_s.constantize.average_state(data[backend_model_average], user.id)
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end
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end
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user_result.each do |user, data|
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data_for_user = {}
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data.each do |backend, result|
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data_for_user[backend.to_app_model] = result
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end
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state_store = StatsStore.sync(
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stats_storable: user,
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key: 'dashboard',
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data: data_for_user,
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)
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message = {
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event: 'resetCollection',
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data: {
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state_store.class.to_app_model => [state_store],
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},
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}
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Sessions.send_to(user.id, message)
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event = {
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event: 'dashboard_stats_rebuild',
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}
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Sessions.send_to(user.id, event)
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end
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true
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end
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end
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