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Setting . create_if_not_exists (
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title : 'Application secret' ,
name : 'application_secret' ,
area : 'Core' ,
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description : 'Defines the random application secret.' ,
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options : { } ,
state : SecureRandom . hex ( 128 ) ,
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preferences : {
permission : [ 'admin' ] ,
} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'System Init Done' ,
name : 'system_init_done' ,
area : 'Core' ,
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description : 'Defines if application is in init mode.' ,
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options : { } ,
state : false ,
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preferences : { online_service_disable : true } ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'App Version' ,
name : 'app_version' ,
area : 'Core::WebApp' ,
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description : 'Only used internally to propagate current web app version to clients.' ,
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options : { } ,
state : '' ,
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preferences : { online_service_disable : true } ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Maintenance Mode' ,
name : 'maintenance_mode' ,
area : 'Core::WebApp' ,
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description : 'Enable or disable the maintenance mode of Zammad. If enabled, all non-administrators get logged out and only administrators can start a new session.' ,
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options : { } ,
state : false ,
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preferences : {
permission : [ 'admin.maintenance' ] ,
} ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Maintenance Login' ,
name : 'maintenance_login' ,
area : 'Core::WebApp' ,
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description : 'Put a message on the login page. To change it, click on the text area below and change it in-line.' ,
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options : { } ,
state : false ,
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preferences : {
permission : [ 'admin.maintenance' ] ,
} ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Maintenance Login' ,
name : 'maintenance_login_message' ,
area : 'Core::WebApp' ,
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description : 'Message for login page.' ,
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options : { } ,
state : 'Something about to share. Click here to change.' ,
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preferences : {
permission : [ 'admin.maintenance' ] ,
} ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Developer System' ,
name : 'developer_mode' ,
area : 'Core::Develop' ,
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description : 'Defines if application is in developer mode (useful for developer, all users have the same password, password reset will work without email delivery).' ,
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options : { } ,
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state : Rails . env . development? ,
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preferences : { online_service_disable : true } ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Online Service' ,
name : 'system_online_service' ,
area : 'Core' ,
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description : 'Defines if application is used as online service.' ,
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options : { } ,
state : false ,
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preferences : { online_service_disable : true } ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Product Name' ,
name : 'product_name' ,
area : 'System::Branding' ,
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description : 'Defines the name of the application, shown in the web interface, tabs and title bar of the web browser.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'product_name' ,
tag : 'input' ,
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} ,
] ,
} ,
preferences : {
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render : true ,
prio : 1 ,
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placeholder : true ,
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permission : [ 'admin.branding' ] ,
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} ,
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state : 'Zammad Helpdesk' ,
frontend : true
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)
Setting . create_if_not_exists (
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title : 'Logo' ,
name : 'product_logo' ,
area : 'System::Branding' ,
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description : 'Defines the logo of the application, shown in the web interface.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'product_logo' ,
tag : 'input' ,
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} ,
] ,
} ,
preferences : {
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prio : 3 ,
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controller : 'SettingsAreaLogo' ,
permission : [ 'admin.branding' ] ,
} ,
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state : 'logo.svg' ,
frontend : true
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)
Setting . create_if_not_exists (
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title : 'Organization' ,
name : 'organization' ,
area : 'System::Branding' ,
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description : 'Will be shown in the app and is included in email footers.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'organization' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : '' ,
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preferences : {
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prio : 2 ,
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placeholder : true ,
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permission : [ 'admin.branding' ] ,
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} ,
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frontend : true
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)
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Setting . create_if_not_exists (
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title : 'Locale' ,
name : 'locale_default' ,
area : 'System::Branding' ,
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description : 'Defines the system default language.' ,
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options : {
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form : [
{
name : 'locale_default' ,
}
] ,
} ,
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state : 'en-us' ,
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preferences : {
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prio : 8 ,
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controller : 'SettingsAreaItemDefaultLocale' ,
permission : [ 'admin.system' ] ,
} ,
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frontend : true
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)
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Setting . create_if_not_exists (
title : 'Timezone' ,
name : 'timezone_default' ,
area : 'System::Branding' ,
description : 'Defines the system default timezone.' ,
options : {
form : [
{
name : 'timezone_default' ,
}
] ,
} ,
state : '' ,
preferences : {
prio : 9 ,
controller : 'SettingsAreaItemDefaultTimezone' ,
permission : [ 'admin.system' ] ,
} ,
frontend : true
)
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Setting . create_or_update (
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title : 'Pretty Date' ,
name : 'pretty_date_format' ,
area : 'System::Branding' ,
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description : 'Defines pretty date format.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'pretty_date_format' ,
tag : 'select' ,
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options : {
2021-02-01 12:42:44 +00:00
relative : 'relative - e. g. "2 hours ago" or "2 days and 15 minutes ago"' ,
absolute : 'absolute - e. g. "Monday 09:30" or "Tuesday 23. Feb 14:20"' ,
timestamp : 'timestamp - e. g. "2018-08-30 14:30"' ,
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} ,
} ,
] ,
} ,
preferences : {
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render : true ,
prio : 10 ,
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permission : [ 'admin.branding' ] ,
} ,
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state : 'relative' ,
frontend : true
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)
options = { }
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( 10 .. 99 ) . each do | item |
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options [ item ] = item
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end
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system_id = rand ( 10 .. 99 )
Setting . create_if_not_exists (
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title : 'SystemID' ,
name : 'system_id' ,
area : 'System::Base' ,
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description : 'Defines the system identifier. Every ticket number contains this ID. This ensures that only tickets which belong to your system will be processed as follow-ups (useful when communicating between two instances of Zammad).' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'system_id' ,
tag : 'select' ,
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options : options ,
} ,
] ,
} ,
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state : system_id ,
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preferences : {
online_service_disable : true ,
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placeholder : true ,
authentication : true ,
permission : [ 'admin.system' ] ,
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} ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Fully Qualified Domain Name' ,
name : 'fqdn' ,
area : 'System::Base' ,
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description : 'Defines the fully qualified domain name of the system. This setting is used as a variable, #{setting.fqdn} which is found in all forms of messaging used by the application, to build links to the tickets within your system.' , # rubocop:disable Lint/InterpolationCheck
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'fqdn' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : 'zammad.example.com' ,
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preferences : {
online_service_disable : true ,
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placeholder : true ,
permission : [ 'admin.system' ] ,
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} ,
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frontend : true
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)
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Setting . create_if_not_exists (
title : 'Websocket backend' ,
name : 'websocket_backend' ,
area : 'System::WebSocket' ,
description : 'Defines how to reach websocket server. "websocket" is default on production, "websocketPort" is for CI' ,
state : Rails . env . production? ? 'websocket' : 'websocketPort' ,
frontend : true
)
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Setting . create_if_not_exists (
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title : 'Websocket port' ,
name : 'websocket_port' ,
area : 'System::WebSocket' ,
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description : 'Defines the port of the websocket server.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'websocket_port' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : '6042' ,
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preferences : { online_service_disable : true } ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'HTTP type' ,
name : 'http_type' ,
area : 'System::Base' ,
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description : 'Define the http protocol of your instance.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'http_type' ,
tag : 'select' ,
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options : {
'https' = > 'https' ,
'http' = > 'http' ,
} ,
} ,
] ,
} ,
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state : 'http' ,
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preferences : {
online_service_disable : true ,
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placeholder : true ,
permission : [ 'admin.system' ] ,
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} ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Storage Mechanism' ,
name : 'storage_provider' ,
area : 'System::Storage' ,
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description : '"Database" stores all attachments in the database (not recommended for storing large amounts of data). "Filesystem" stores the data in the filesystem. You can switch between the modules even on a system that is already in production without any loss of data.' ,
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options : {
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form : [
{
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display : '' ,
null : true ,
name : 'storage_provider' ,
tag : 'select' ,
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tranlate : true ,
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options : {
'DB' = > 'Database' ,
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'File' = > 'Filesystem' ,
} ,
} ,
] ,
} ,
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state : 'DB' ,
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preferences : {
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controller : 'SettingsAreaStorageProvider' ,
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online_service_disable : true ,
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permission : [ 'admin.system' ] ,
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} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Image Service' ,
name : 'image_backend' ,
area : 'System::Services' ,
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description : 'Defines the backend for user and organization image lookups.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'image_backend' ,
tag : 'select' ,
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options : {
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'' = > '-' ,
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'Service::Image::Zammad' = > 'Zammad Image Service' ,
} ,
} ,
] ,
} ,
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state : 'Service::Image::Zammad' ,
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preferences : {
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prio : 1 ,
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permission : [ 'admin.system' ] ,
} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Geo IP Service' ,
name : 'geo_ip_backend' ,
area : 'System::Services' ,
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description : 'Defines the backend for geo IP lookups. Shows also location of an IP address if an IP address is shown.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'geo_ip_backend' ,
tag : 'select' ,
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options : {
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'' = > '-' ,
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'Service::GeoIp::Zammad' = > 'Zammad GeoIP Service' ,
} ,
} ,
] ,
} ,
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state : 'Service::GeoIp::Zammad' ,
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preferences : {
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prio : 2 ,
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permission : [ 'admin.system' ] ,
} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Geo Location Service' ,
name : 'geo_location_backend' ,
area : 'System::Services' ,
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description : 'Defines the backend for geo location lookups to store geo locations for addresses.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'geo_location_backend' ,
tag : 'select' ,
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options : {
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'' = > '-' ,
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'Service::GeoLocation::Gmaps' = > 'Google Maps' ,
} ,
} ,
] ,
} ,
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state : 'Service::GeoLocation::Gmaps' ,
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preferences : {
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prio : 3 ,
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permission : [ 'admin.system' ] ,
} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Geo Calendar Service' ,
name : 'geo_calendar_backend' ,
area : 'System::Services' ,
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description : 'Defines the backend for geo calendar lookups. Used for initial calendar succession.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'geo_calendar_backend' ,
tag : 'select' ,
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options : {
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'' = > '-' ,
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'Service::GeoCalendar::Zammad' = > 'Zammad GeoCalendar Service' ,
} ,
} ,
] ,
} ,
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state : 'Service::GeoCalendar::Zammad' ,
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preferences : {
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prio : 2 ,
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permission : [ 'admin.system' ] ,
} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Proxy Settings' ,
name : 'proxy' ,
area : 'System::Network' ,
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description : 'Address of the proxy server for http and https resources.' ,
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options : {
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form : [
{
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display : '' ,
null : false ,
name : 'proxy' ,
tag : 'input' ,
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placeholder : 'proxy.example.com:3128' ,
} ,
] ,
} ,
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state : '' ,
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preferences : {
online_service_disable : true ,
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controller : 'SettingsAreaProxy' ,
prio : 1 ,
permission : [ 'admin.system' ] ,
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} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Proxy User' ,
name : 'proxy_username' ,
area : 'System::Network' ,
2017-04-26 11:28:32 +00:00
description : 'Username for proxy connection.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : false ,
name : 'proxy_username' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : '' ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
disabled : true ,
2017-04-26 11:28:32 +00:00
online_service_disable : true ,
2018-12-19 17:31:51 +00:00
prio : 2 ,
permission : [ 'admin.system' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Proxy Password' ,
name : 'proxy_password' ,
area : 'System::Network' ,
2017-04-26 11:28:32 +00:00
description : 'Password for proxy connection.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : false ,
name : 'proxy_password' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : '' ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
disabled : true ,
2017-04-26 11:28:32 +00:00
online_service_disable : true ,
2018-12-19 17:31:51 +00:00
prio : 3 ,
permission : [ 'admin.system' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2017-07-27 10:05:54 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'No Proxy' ,
name : 'proxy_no' ,
area : 'System::Network' ,
2017-07-27 10:05:54 +00:00
description : 'No proxy for the following hosts.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-27 10:05:54 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : false ,
name : 'proxy_no' ,
tag : 'input' ,
2017-07-27 10:05:54 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'localhost,127.0.0.0,::1' ,
2017-07-27 10:05:54 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
disabled : true ,
2017-07-27 10:05:54 +00:00
online_service_disable : true ,
2018-12-19 17:31:51 +00:00
prio : 4 ,
permission : [ 'admin.system' ] ,
2017-07-27 10:05:54 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-07-27 10:05:54 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Send client stats' ,
name : 'ui_send_client_stats' ,
area : 'System::UI' ,
2017-04-26 11:28:32 +00:00
description : 'Send client stats/error message to central server to improve the usability.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'ui_send_client_stats' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.system' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Client storage' ,
name : 'ui_client_storage' ,
area : 'System::UI' ,
2017-04-26 11:28:32 +00:00
description : 'Use client storage to cache data to enhance performance of application.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'ui_client_storage' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.system' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
2018-02-20 11:33:13 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'User Organization Selector - email' ,
name : 'ui_user_organization_selector_with_email' ,
area : 'UI::UserOrganizatiomSelector' ,
2018-02-20 11:33:13 +00:00
description : 'Display of the e-mail in the result of the user/organization widget.' ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-20 11:33:13 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_user_organization_selector_with_email' ,
tag : 'boolean' ,
2018-02-20 11:33:13 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-20 11:33:13 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2018-02-20 11:33:13 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 100 ,
2018-02-20 11:33:13 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-02-20 11:33:13 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Note - default visibility' ,
name : 'ui_ticket_zoom_article_note_new_internal' ,
area : 'UI::TicketZoom' ,
2017-07-05 05:18:19 +00:00
description : 'Default visibility for new note.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_ticket_zoom_article_note_new_internal' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
true = > 'internal' ,
false = > 'public' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 100 ,
2017-07-05 05:18:19 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-07-05 05:18:19 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Email - subject field' ,
name : 'ui_ticket_zoom_article_email_subject' ,
area : 'UI::TicketZoom' ,
2017-07-05 05:18:19 +00:00
description : 'Use subject field for emails. If disabled, the ticket title will be used as subject.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-05 05:18:19 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_ticket_zoom_article_email_subject' ,
tag : 'boolean' ,
2017-07-05 05:18:19 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-05 05:18:19 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-07-05 05:18:19 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 200 ,
2017-07-05 05:18:19 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-07-05 05:18:19 +00:00
)
2017-07-13 11:09:16 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Email - full quote' ,
name : 'ui_ticket_zoom_article_email_full_quote' ,
area : 'UI::TicketZoom' ,
2017-07-13 11:09:16 +00:00
description : 'Enable if you want to quote the full email in your answer. The quoted email will be put at the end of your answer. If you just want to quote a certain phrase, just mark the text and press reply (this feature is always available).' ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-13 11:09:16 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_ticket_zoom_article_email_full_quote' ,
tag : 'boolean' ,
2017-07-13 11:09:16 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-13 11:09:16 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-07-13 11:09:16 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 220 ,
2017-07-13 11:09:16 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-07-13 11:09:16 +00:00
)
2018-12-03 13:06:47 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Email - quote header' ,
name : 'ui_ticket_zoom_article_email_full_quote_header' ,
area : 'UI::TicketZoom' ,
2018-12-03 13:06:47 +00:00
description : 'Enable if you want a timestamped reply header to be automatically inserted in front of quoted messages.' ,
2018-12-19 17:31:51 +00:00
options : {
2018-12-03 13:06:47 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_ticket_zoom_article_email_full_quote_header' ,
tag : 'boolean' ,
2018-12-03 13:06:47 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2018-12-03 13:06:47 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2018-12-03 13:06:47 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 240 ,
2018-12-03 13:06:47 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-12-03 13:06:47 +00:00
)
2017-07-05 05:18:19 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Twitter - tweet initials' ,
name : 'ui_ticket_zoom_article_twitter_initials' ,
area : 'UI::TicketZoom' ,
2017-07-05 05:18:19 +00:00
description : 'Add sender initials to end of a tweet.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-05 05:18:19 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_ticket_zoom_article_twitter_initials' ,
tag : 'boolean' ,
2017-07-05 05:18:19 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-05 05:18:19 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-07-05 05:18:19 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 300 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
2018-02-20 06:47:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sidebar Attachments' ,
name : 'ui_ticket_zoom_attachments_preview' ,
area : 'UI::TicketZoom::Preview' ,
2018-02-20 06:47:32 +00:00
description : 'Enables preview of attachments.' ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-20 06:47:32 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_ticket_zoom_attachments_preview' ,
tag : 'boolean' ,
2018-02-20 06:47:32 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-20 06:47:32 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2019-02-14 05:42:41 +00:00
state : true ,
2018-02-20 06:47:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 400 ,
2018-02-20 06:47:32 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-02-20 06:47:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sidebar Attachments' ,
name : 'ui_ticket_zoom_sidebar_article_attachments' ,
area : 'UI::TicketZoom::Preview' ,
2018-02-20 06:47:32 +00:00
description : 'Enables a sidebar to show an overview of all attachments.' ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-20 06:47:32 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_ticket_zoom_sidebar_article_attachments' ,
tag : 'boolean' ,
2018-02-20 06:47:32 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-20 06:47:32 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2018-02-20 06:47:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 500 ,
2018-02-20 06:47:32 +00:00
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-02-20 06:47:32 +00:00
)
2018-01-28 00:24:54 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Set notes for ticket create types.' ,
name : 'ui_ticket_create_notes' ,
area : 'UI::TicketCreate' ,
2018-01-28 00:24:54 +00:00
description : 'Set notes for ticket create types by selecting type.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : {
2018-01-28 00:24:54 +00:00
#'email-out' => 'Attention: When creating a ticket an e-mail is sent.',
} ,
preferences : {
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-01-28 00:24:54 +00:00
)
2017-04-26 11:28:32 +00:00
2018-05-02 15:49:35 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Default type for a new ticket' ,
name : 'ui_ticket_create_default_type' ,
area : 'UI::TicketCreate' ,
2018-05-02 15:49:35 +00:00
description : 'Select default ticket type' ,
2018-12-19 17:31:51 +00:00
options : {
2018-05-02 15:49:35 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
2018-05-02 15:49:35 +00:00
multiple : false ,
2018-12-19 17:31:51 +00:00
name : 'ui_ticket_create_default_type' ,
tag : 'select' ,
options : {
'phone-in' = > '1. Phone inbound' ,
2018-05-02 15:49:35 +00:00
'phone-out' = > '2. Phone outbound' ,
'email-out' = > '3. Email outbound' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'phone-in' ,
2018-05-02 15:49:35 +00:00
preferences : {
permission : [ 'admin.ui' ]
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-05-02 15:49:35 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Available types for a new ticket' ,
name : 'ui_ticket_create_available_types' ,
area : 'UI::TicketCreate' ,
2018-05-02 15:49:35 +00:00
description : 'Set available ticket types' ,
2018-12-19 17:31:51 +00:00
options : {
2018-05-02 15:49:35 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
2018-05-02 15:49:35 +00:00
multiple : true ,
2018-12-19 17:31:51 +00:00
name : 'ui_ticket_create_available_types' ,
tag : 'select' ,
options : {
'phone-in' = > '1. Phone inbound' ,
2018-05-02 15:49:35 +00:00
'phone-out' = > '2. Phone outbound' ,
'email-out' = > '3. Email outbound' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : %w[ phone-in phone-out email-out ] ,
2018-05-02 15:49:35 +00:00
preferences : {
permission : [ 'admin.ui' ]
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-05-02 15:49:35 +00:00
)
2018-02-02 06:34:57 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Open ticket indicator' ,
name : 'ui_sidebar_open_ticket_indicator_colored' ,
area : 'UI::Sidebar' ,
2018-02-02 06:34:57 +00:00
description : 'Color representation of the open ticket indicator in the sidebar.' ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-02 06:34:57 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_sidebar_open_ticket_indicator_colored' ,
tag : 'boolean' ,
2018-02-02 06:34:57 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2018-02-02 06:34:57 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2018-02-02 06:34:57 +00:00
preferences : {
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-02-02 06:34:57 +00:00
)
2018-03-30 11:09:57 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Open ticket indicator' ,
name : 'ui_table_group_by_show_count' ,
area : 'UI::Base' ,
2018-03-30 11:09:57 +00:00
description : 'Total display of the number of objects in a grouping.' ,
2018-12-19 17:31:51 +00:00
options : {
2018-03-30 11:09:57 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'ui_table_group_by_show_count' ,
tag : 'boolean' ,
2018-03-30 11:09:57 +00:00
translate : true ,
2018-12-19 17:31:51 +00:00
options : {
2018-03-30 11:09:57 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2018-03-30 11:09:57 +00:00
preferences : {
permission : [ 'admin.ui' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2018-03-30 11:09:57 +00:00
)
2019-04-11 05:23:35 +00:00
Setting . create_if_not_exists (
title : 'Priority Icons in Overviews' ,
name : 'ui_ticket_overview_priority_icon' ,
area : 'UI::TicketOverview::PriorityIcons' ,
description : 'Enables priority icons in ticket overviews.' ,
options : {
form : [
{
display : '' ,
null : true ,
name : 'ui_ticket_overview_priority_icon' ,
tag : 'boolean' ,
translate : true ,
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
state : false ,
preferences : {
prio : 500 ,
permission : [ 'admin.ui' ] ,
} ,
frontend : true
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'New User Accounts' ,
name : 'user_create_account' ,
area : 'Security::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Enables users to create their own account via web interface.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'user_create_account' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-04-26 11:28:32 +00:00
preferences : {
2021-04-22 07:17:01 +00:00
prio : 10 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.security' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
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title : 'Lost Password' ,
name : 'user_lost_password' ,
area : 'Security::Base' ,
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description : 'Activates lost password feature for users.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'user_lost_password' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : true ,
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preferences : {
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prio : 20 ,
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permission : [ 'admin.security' ] ,
} ,
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frontend : true
2017-04-26 11:28:32 +00:00
)
2021-04-22 07:17:01 +00:00
Setting . create_if_not_exists (
title : 'Session Timeout' ,
name : 'session_timeout' ,
area : 'Security::Base' ,
description : 'Defines the session timeout for inactivity of users (in seconds).' ,
options : {
form : [
{
display : 'Default' ,
null : false ,
name : 'default' ,
tag : 'input' ,
} ,
{
display : 'admin' ,
null : false ,
name : 'admin' ,
tag : 'input' ,
} ,
{
display : 'ticket.agent' ,
null : false ,
name : 'ticket.agent' ,
tag : 'input' ,
} ,
{
display : 'ticket.customer' ,
null : false ,
name : 'ticket.customer' ,
tag : 'input' ,
} ,
] ,
} ,
preferences : {
prio : 30 ,
} ,
state : {
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'default' = > 4 . weeks . seconds ,
'admin' = > 4 . weeks . seconds ,
'ticket.agent' = > 4 . weeks . seconds ,
'ticket.customer' = > 4 . weeks . seconds ,
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} ,
frontend : true
)
2017-07-14 22:35:44 +00:00
Setting . create_if_not_exists (
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title : 'User email for muliple users' ,
name : 'user_email_multiple_use' ,
area : 'Model::User' ,
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description : 'Allow to use email address for muliple users.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'user_email_multiple_use' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : false ,
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preferences : {
permission : [ 'admin' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-07-14 22:35:44 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
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title : 'Authentication via %s' ,
name : 'auth_ldap' ,
area : 'Security::Authentication' ,
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description : 'Enables user authentication via %s.' ,
preferences : {
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title_i18n : [ 'LDAP' ] ,
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description_i18n : [ 'LDAP' ] ,
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permission : [ 'admin.security' ] ,
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} ,
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state : {
adapter : 'Auth::Ldap' ,
host : 'localhost' ,
port : 389 ,
bind_dn : 'cn=Manager,dc=example,dc=org' ,
bind_pw : 'example' ,
uid : 'mail' ,
base : 'dc=example,dc=org' ,
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always_filter : '' ,
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always_roles : %w[ Admin Agent ] ,
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always_groups : [ 'Users' ] ,
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sync_params : {
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firstname : 'sn' ,
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lastname : 'givenName' ,
email : 'mail' ,
login : 'mail' ,
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} ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2018-04-18 09:17:29 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Automatic account link on initial logon' ,
name : 'auth_third_party_auto_link_at_inital_login' ,
area : 'Security::ThirdPartyAuthentication' ,
2018-04-18 09:17:29 +00:00
description : 'Enables the automatic linking of an existing account on initial login via a third party application. If this is disabled, an existing user must first log into Zammad and then link his "Third Party" account to his Zammad account via Profile -> Linked Accounts.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'auth_third_party_auto_link_at_inital_login' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
permission : [ 'admin.security' ] ,
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prio : 10 ,
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} ,
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state : false ,
frontend : false
2018-04-18 09:17:29 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
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title : 'Authentication via %s' ,
name : 'auth_twitter' ,
area : 'Security::ThirdPartyAuthentication' ,
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description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'auth_twitter' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
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controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_twitter_credentials' ] ,
title_i18n : [ 'Twitter' ] ,
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description_i18n : [ 'Twitter' , 'Twitter Developer Site' , 'https://dev.twitter.com/apps' ] ,
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permission : [ 'admin.security' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Twitter App Credentials' ,
name : 'auth_twitter_credentials' ,
area : 'Security::ThirdPartyAuthentication::Twitter' ,
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description : 'App credentials for Twitter.' ,
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options : {
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form : [
{
display : 'Twitter Key' ,
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null : true ,
name : 'key' ,
tag : 'input' ,
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} ,
{
display : 'Twitter Secret' ,
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null : true ,
name : 'secret' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : { } ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Authentication via %s' ,
name : 'auth_facebook' ,
area : 'Security::ThirdPartyAuthentication' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'auth_facebook' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
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controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_facebook_credentials' ] ,
title_i18n : [ 'Facebook' ] ,
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description_i18n : [ 'Facebook' , 'Facebook Developer Site' , 'https://developers.facebook.com/apps/' ] ,
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permission : [ 'admin.security' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Facebook App Credentials' ,
name : 'auth_facebook_credentials' ,
area : 'Security::ThirdPartyAuthentication::Facebook' ,
2017-04-26 11:28:32 +00:00
description : 'App credentials for Facebook.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : 'App ID' ,
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null : true ,
name : 'app_id' ,
tag : 'input' ,
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} ,
{
display : 'App Secret' ,
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null : true ,
name : 'app_secret' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : { } ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Authentication via %s' ,
name : 'auth_google_oauth2' ,
area : 'Security::ThirdPartyAuthentication' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'auth_google_oauth2' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
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controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_google_oauth2_credentials' ] ,
title_i18n : [ 'Google' ] ,
2017-04-26 11:28:32 +00:00
description_i18n : [ 'Google' , 'Google API Console Site' , 'https://console.developers.google.com/apis/credentials' ] ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.security' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Google App Credentials' ,
name : 'auth_google_oauth2_credentials' ,
area : 'Security::ThirdPartyAuthentication::Google' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via Google.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : 'Client ID' ,
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null : true ,
name : 'client_id' ,
tag : 'input' ,
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} ,
{
display : 'Client Secret' ,
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null : true ,
name : 'client_secret' ,
tag : 'input' ,
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} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : { } ,
2017-04-26 11:28:32 +00:00
preferences : {
permission : [ 'admin.security' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Authentication via %s' ,
name : 'auth_linkedin' ,
area : 'Security::ThirdPartyAuthentication' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'auth_linkedin' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
2018-12-19 17:31:51 +00:00
controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_linkedin_credentials' ] ,
title_i18n : [ 'LinkedIn' ] ,
2017-04-26 11:28:32 +00:00
description_i18n : [ 'LinkedIn' , 'Linkedin Developer Site' , 'https://www.linkedin.com/developer/apps' ] ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.security' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'LinkedIn App Credentials' ,
name : 'auth_linkedin_credentials' ,
area : 'Security::ThirdPartyAuthentication::Linkedin' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via LinkedIn.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : 'App ID' ,
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null : true ,
name : 'app_id' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
{
display : 'App Secret' ,
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null : true ,
name : 'app_secret' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : { } ,
2017-04-26 11:28:32 +00:00
preferences : {
permission : [ 'admin.security' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Authentication via %s' ,
name : 'auth_github' ,
area : 'Security::ThirdPartyAuthentication' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
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null : true ,
name : 'auth_github' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
2018-12-19 17:31:51 +00:00
controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_github_credentials' ] ,
title_i18n : [ 'Github' ] ,
2017-04-26 11:28:32 +00:00
description_i18n : [ 'Github' , 'Github OAuth Applications' , 'https://github.com/settings/applications' ] ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.security' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Github App Credentials' ,
name : 'auth_github_credentials' ,
area : 'Security::ThirdPartyAuthentication::Github' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via Github.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : 'App ID' ,
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null : true ,
name : 'app_id' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
{
display : 'App Secret' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'app_secret' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : { } ,
2017-04-26 11:28:32 +00:00
preferences : {
permission : [ 'admin.security' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Authentication via %s' ,
name : 'auth_gitlab' ,
area : 'Security::ThirdPartyAuthentication' ,
2017-04-26 11:28:32 +00:00
description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'auth_gitlab' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
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controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_gitlab_credentials' ] ,
2021-03-10 16:11:14 +00:00
title_i18n : [ 'GitLab' ] ,
description_i18n : [ 'GitLab' , 'GitLab Applications' , 'https://your-gitlab-host/admin/applications' ] ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.security' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2021-03-10 16:11:14 +00:00
title : 'GitLab App Credentials' ,
2018-12-19 17:31:51 +00:00
name : 'auth_gitlab_credentials' ,
2021-03-10 16:11:14 +00:00
area : 'Security::ThirdPartyAuthentication::GitLab' ,
description : 'Enables user authentication via GitLab.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : 'App ID' ,
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null : true ,
name : 'app_id' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
{
display : 'App Secret' ,
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null : true ,
name : 'app_secret' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
{
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display : 'Site' ,
null : true ,
name : 'site' ,
tag : 'input' ,
2019-09-04 06:38:28 +00:00
placeholder : 'https://gitlab.YOURDOMAIN.com/api/v4/' ,
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} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : { } ,
2017-04-26 11:28:32 +00:00
preferences : {
permission : [ 'admin.security' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2017-07-13 15:08:53 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Authentication via %s' ,
name : 'auth_microsoft_office365' ,
area : 'Security::ThirdPartyAuthentication' ,
2017-07-13 15:08:53 +00:00
description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-13 15:08:53 +00:00
form : [
{
display : '' ,
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null : true ,
name : 'auth_microsoft_office365' ,
tag : 'boolean' ,
2017-07-13 15:08:53 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
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controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_microsoft_office365_credentials' ] ,
title_i18n : [ 'Office 365' ] ,
2017-07-13 15:08:53 +00:00
description_i18n : [ 'Office 365' , 'Microsoft Application Registration Portal' , 'https://apps.dev.microsoft.com' ] ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.security' ] ,
2017-07-13 15:08:53 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-07-13 15:08:53 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Office 365 App Credentials' ,
name : 'auth_microsoft_office365_credentials' ,
area : 'Security::ThirdPartyAuthentication::Office365' ,
2017-07-13 15:08:53 +00:00
description : 'Enables user authentication via Office 365.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-07-13 15:08:53 +00:00
form : [
{
display : 'App ID' ,
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null : true ,
name : 'app_id' ,
tag : 'input' ,
2017-07-13 15:08:53 +00:00
} ,
{
display : 'App Secret' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'app_secret' ,
tag : 'input' ,
2017-07-13 15:08:53 +00:00
} ,
2021-03-08 13:13:15 +00:00
{
display : 'App Tenant ID' ,
null : true ,
name : 'app_tenant' ,
tag : 'input' ,
placeholder : 'common' ,
} ,
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] ,
} ,
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state : { } ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
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frontend : false
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)
2017-09-26 14:41:55 +00:00
Setting . create_if_not_exists (
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title : 'Authentication via %s' ,
name : 'auth_weibo' ,
area : 'Security::ThirdPartyAuthentication' ,
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description : 'Enables user authentication via %s. Register your app first at [%s](%s).' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'auth_weibo' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
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controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_weibo_credentials' ] ,
title_i18n : [ 'Weibo' ] ,
2017-09-27 06:12:10 +00:00
description_i18n : [ 'Sina Weibo' , 'Sina Weibo Open Protal' , 'http://open.weibo.com' ] ,
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permission : [ 'admin.security' ] ,
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} ,
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state : false ,
frontend : true
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)
Setting . create_if_not_exists (
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title : 'Weibo App Credentials' ,
name : 'auth_weibo_credentials' ,
area : 'Security::ThirdPartyAuthentication::Weibo' ,
2017-09-26 14:41:55 +00:00
description : 'Enables user authentication via Weibo.' ,
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options : {
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form : [
{
display : 'App ID' ,
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null : true ,
name : 'client_id' ,
tag : 'input' ,
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} ,
{
display : 'App Secret' ,
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null : true ,
name : 'client_secret' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : { } ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
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frontend : false
2017-09-26 14:41:55 +00:00
)
2019-09-18 08:07:46 +00:00
Setting . create_if_not_exists (
title : 'Authentication via %s' ,
name : 'auth_saml' ,
area : 'Security::ThirdPartyAuthentication' ,
description : 'Enables user authentication via %s.' ,
options : {
form : [
{
display : '' ,
null : true ,
name : 'auth_saml' ,
tag : 'boolean' ,
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
controller : 'SettingsAreaSwitch' ,
sub : [ 'auth_saml_credentials' ] ,
title_i18n : [ 'SAML' ] ,
description_i18n : [ 'SAML' ] ,
permission : [ 'admin.security' ] ,
} ,
state : false ,
frontend : true
)
Setting . create_if_not_exists (
title : 'SAML App Credentials' ,
name : 'auth_saml_credentials' ,
area : 'Security::ThirdPartyAuthentication::SAML' ,
description : 'Enables user authentication via SAML.' ,
options : {
form : [
{
display : 'IDP SSO target URL' ,
null : true ,
name : 'idp_sso_target_url' ,
tag : 'input' ,
placeholder : 'https://capriza.github.io/samling/samling.html' ,
} ,
{
display : 'IDP certificate' ,
null : true ,
name : 'idp_cert' ,
tag : 'input' ,
placeholder : '-----BEGIN CERTIFICATE-----\n...-----END CERTIFICATE-----' ,
} ,
{
display : 'IDP certificate fingerprint' ,
null : true ,
name : 'idp_cert_fingerprint' ,
tag : 'input' ,
placeholder : 'E7:91:B2:E1:...' ,
} ,
{
display : 'Name Identifier Format' ,
null : true ,
name : 'name_identifier_format' ,
tag : 'input' ,
placeholder : 'urn:oasis:names:tc:SAML:1.1:nameid-format:emailAddress' ,
} ,
] ,
} ,
state : { } ,
preferences : {
permission : [ 'admin.security' ] ,
} ,
frontend : false
)
2017-09-26 14:41:55 +00:00
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
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title : 'Minimum length' ,
name : 'password_min_size' ,
area : 'Security::Password' ,
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description : 'Password needs to have at least a minimal number of characters.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'password_min_size' ,
tag : 'select' ,
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options : {
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4 = > ' 4' ,
5 = > ' 5' ,
6 = > ' 6' ,
7 = > ' 7' ,
8 = > ' 8' ,
9 = > ' 9' ,
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10 = > '10' ,
11 = > '11' ,
12 = > '12' ,
13 = > '13' ,
14 = > '14' ,
15 = > '15' ,
16 = > '16' ,
17 = > '17' ,
18 = > '18' ,
19 = > '19' ,
20 = > '20' ,
} ,
} ,
] ,
} ,
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state : 10 ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
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title : '2 lower and 2 upper characters' ,
name : 'password_min_2_lower_2_upper_characters' ,
area : 'Security::Password' ,
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description : 'Password needs to contain 2 lower and 2 upper characters.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'password_min_2_lower_2_upper_characters' ,
tag : 'select' ,
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options : {
1 = > 'yes' ,
0 = > 'no' ,
} ,
} ,
] ,
} ,
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state : 1 ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
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title : 'Digit required' ,
name : 'password_need_digit' ,
area : 'Security::Password' ,
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description : 'Password needs to contain at least one digit.' ,
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options : {
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form : [
{
display : 'Needed' ,
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null : true ,
name : 'password_need_digit' ,
tag : 'select' ,
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options : {
1 = > 'yes' ,
0 = > 'no' ,
} ,
} ,
] ,
} ,
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state : 1 ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
2020-08-28 14:07:30 +00:00
Setting . create_if_not_exists (
title : 'Special character required' ,
name : 'password_need_special_character' ,
area : 'Security::Password' ,
description : 'Password needs to contain at least one special character.' ,
options : {
form : [
{
display : 'Needed' ,
null : true ,
name : 'password_need_special_character' ,
tag : 'select' ,
options : {
1 = > 'yes' ,
0 = > 'no' ,
} ,
} ,
] ,
} ,
state : 0 ,
preferences : {
permission : [ 'admin.security' ] ,
} ,
frontend : false
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
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title : 'Maximum failed logins' ,
name : 'password_max_login_failed' ,
area : 'Security::Password' ,
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description : 'Number of failed logins after account will be deactivated.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'password_max_login_failed' ,
tag : 'select' ,
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options : {
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4 = > ' 4' ,
5 = > ' 5' ,
6 = > ' 6' ,
7 = > ' 7' ,
8 = > ' 8' ,
9 = > ' 9' ,
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10 = > '10' ,
11 = > '11' ,
13 = > '13' ,
14 = > '14' ,
15 = > '15' ,
16 = > '16' ,
17 = > '17' ,
18 = > '18' ,
19 = > '19' ,
20 = > '20' ,
} ,
} ,
] ,
} ,
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state : 5 ,
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preferences : {
permission : [ 'admin.security' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
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title : 'Ticket Hook' ,
name : 'ticket_hook' ,
area : 'Ticket::Base' ,
2019-06-25 12:16:45 +00:00
description : 'The identifier for a ticket, e.g. Ticket#, Call#, MyTicket#. The default is Ticket#.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'ticket_hook' ,
tag : 'input' ,
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} ,
] ,
} ,
preferences : {
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render : true ,
placeholder : true ,
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authentication : true ,
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permission : [ 'admin.ticket' ] ,
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} ,
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state : 'Ticket#' ,
frontend : true
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)
Setting . create_if_not_exists (
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title : 'Ticket Hook Divider' ,
name : 'ticket_hook_divider' ,
area : 'Ticket::Base::Shadow' ,
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description : 'The divider between TicketHook and ticket number. E. g. \': \'.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'ticket_hook_divider' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : '' ,
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preferences : {
permission : [ 'admin.ticket' ] ,
} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Ticket Hook Position' ,
name : 'ticket_hook_position' ,
area : 'Ticket::Base' ,
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description : " The format of the subject.
* ** Right ** means ** Some Subject [ Ticket #12345]**
* ** Left ** means ** [ Ticket #12345] Some Subject**
* ** None ** means ** Some Subject ** ( without ticket number ) . In the last case you should enable * postmaster_follow_up_search_in * to recognize follow - ups based on email headers and / or body . " ,
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options : {
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form : [
{
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display : '' ,
null : true ,
name : 'ticket_hook_position' ,
tag : 'select' ,
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translate : true ,
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options : {
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'left' = > 'left' ,
'right' = > 'right' ,
'none' = > 'none' ,
} ,
} ,
] ,
} ,
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state : 'right' ,
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preferences : {
controller : 'SettingsAreaTicketHookPosition' ,
permission : [ 'admin.ticket' ] ,
} ,
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frontend : false
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)
2018-05-30 08:49:54 +00:00
Setting . create_if_not_exists (
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title : 'Ticket Last Contact Behaviour' ,
name : 'ticket_last_contact_behaviour' ,
area : 'Ticket::Base' ,
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description : 'Sets the last customer contact based on the last contact of a customer or on the last contact of a customer to whom an agent has not yet responded.' ,
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options : {
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form : [
{
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display : '' ,
null : true ,
name : 'ticket_last_contact_behaviour' ,
tag : 'select' ,
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translate : true ,
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options : {
'based_on_customer_reaction' = > 'Last customer contact (without consideration an agent has replied to it)' ,
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'check_if_agent_already_replied' = > 'Last customer contact (with consideration an agent has replied to it)' ,
} ,
} ,
] ,
} ,
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state : 'check_if_agent_already_replied' ,
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preferences : {
permission : [ 'admin.ticket' ] ,
} ,
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frontend : false
2018-05-30 08:49:54 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
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title : 'Ticket Number Format' ,
name : 'ticket_number' ,
area : 'Ticket::Number' ,
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description : " Selects the ticket number generator module.
* ** Increment ** increments the ticket number , the SystemID and the counter are used with SystemID . Counter format ( e . g . 1010138 , 1010139 ) .
* With ** Date ** the ticket numbers will be generated by the current date , the SystemID and the counter . The format looks like Year . Month . Day . SystemID . counter ( e . g . 201206231010138 , 201206231010139 ) . " ,
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options : {
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form : [
{
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display : '' ,
null : true ,
name : 'ticket_number' ,
tag : 'select' ,
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translate : true ,
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options : {
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'Ticket::Number::Increment' = > 'Increment (SystemID.Counter)' ,
'Ticket::Number::Date' = > 'Date (Year.Month.Day.SystemID.Counter)' ,
} ,
} ,
] ,
} ,
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state : 'Ticket::Number::Increment' ,
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preferences : {
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settings_included : %w[ ticket_number_increment ticket_number_date ] ,
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controller : 'SettingsAreaTicketNumber' ,
permission : [ 'admin.ticket' ] ,
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} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Ticket Number Increment' ,
name : 'ticket_number_increment' ,
area : 'Ticket::Number' ,
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description : '-' ,
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options : {
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form : [
{
display : 'Checksum' ,
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null : true ,
name : 'checksum' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
{
display : 'Min. size of number' ,
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null : true ,
name : 'min_size' ,
tag : 'select' ,
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options : {
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1 = > ' 1' ,
2 = > ' 2' ,
3 = > ' 3' ,
4 = > ' 4' ,
5 = > ' 5' ,
6 = > ' 6' ,
7 = > ' 7' ,
8 = > ' 8' ,
9 = > ' 9' ,
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10 = > '10' ,
11 = > '11' ,
12 = > '12' ,
13 = > '13' ,
14 = > '14' ,
15 = > '15' ,
16 = > '16' ,
17 = > '17' ,
18 = > '18' ,
19 = > '19' ,
20 = > '20' ,
} ,
} ,
] ,
} ,
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state : {
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checksum : false ,
min_size : 5 ,
} ,
preferences : {
permission : [ 'admin.ticket' ] ,
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hidden : true ,
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} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Ticket Number Increment Date' ,
name : 'ticket_number_date' ,
area : 'Ticket::Number' ,
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description : '-' ,
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options : {
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form : [
{
display : 'Checksum' ,
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null : true ,
name : 'checksum' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : {
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checksum : false
} ,
preferences : {
permission : [ 'admin.ticket' ] ,
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hidden : true ,
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} ,
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frontend : false
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)
2018-02-12 16:31:02 +00:00
Setting . create_if_not_exists (
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title : 'Auto Assigment' ,
name : 'ticket_auto_assignment' ,
area : 'Web::Base' ,
2018-02-12 16:31:02 +00:00
description : 'Enable ticket auto assignment.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'ticket_auto_assignment' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
authentication : true ,
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permission : [ 'admin.ticket_auto_assignment' ] ,
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} ,
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state : false ,
frontend : true
2018-02-12 16:31:02 +00:00
)
Setting . create_if_not_exists (
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title : 'Time Accounting Selector' ,
name : 'ticket_auto_assignment_selector' ,
area : 'Web::Base' ,
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description : 'Enable auto assignment for following matching tickets.' ,
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options : {
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form : [
{ } ,
] ,
} ,
preferences : {
authentication : true ,
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permission : [ 'admin.ticket_auto_assignment' ] ,
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} ,
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state : { condition : { 'ticket.state_id' = > { operator : 'is' , value : Ticket :: State . by_category ( :work_on ) . pluck ( :id ) } } } ,
frontend : true
2018-02-12 16:31:02 +00:00
)
2018-06-04 12:57:53 +00:00
Setting . create_or_update (
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title : 'Time Accounting Selector' ,
name : 'ticket_auto_assignment_user_ids_ignore' ,
area : 'Web::Base' ,
2018-06-04 12:57:53 +00:00
description : 'Define an exception of "automatic assignment" for certain users (e.g. executives).' ,
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options : {
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form : [
{ } ,
] ,
} ,
preferences : {
authentication : true ,
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permission : [ 'admin.ticket_auto_assignment' ] ,
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} ,
2018-12-19 17:31:51 +00:00
state : [ ] ,
frontend : true
2018-06-04 12:57:53 +00:00
)
2018-01-16 05:56:40 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Ticket Number ignore system_id' ,
name : 'ticket_number_ignore_system_id' ,
area : 'Ticket::Core' ,
2018-01-16 05:56:40 +00:00
description : '-' ,
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options : {
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form : [
{
display : 'Ignore system_id' ,
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null : true ,
name : 'ticket_number_ignore_system_id' ,
tag : 'boolean' ,
2018-01-16 05:56:40 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2019-04-18 03:04:43 +00:00
state : false ,
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preferences : {
permission : [ 'admin.ticket' ] ,
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hidden : true ,
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} ,
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frontend : false
2018-01-16 05:56:40 +00:00
)
2017-04-26 11:28:32 +00:00
2018-05-29 15:42:14 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Recursive Ticket Triggers' ,
name : 'ticket_trigger_recursive' ,
area : 'Ticket::Core' ,
2018-05-29 15:42:14 +00:00
description : 'Activate the recursive processing of ticket triggers.' ,
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options : {
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form : [
{
display : 'Recursive Ticket Triggers' ,
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null : true ,
name : 'ticket_trigger_recursive' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : false ,
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preferences : {
permission : [ 'admin.ticket' ] ,
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hidden : true ,
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} ,
2018-12-19 17:31:51 +00:00
frontend : false
2018-05-29 15:42:14 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Recursive Ticket Triggers Loop Max.' ,
name : 'ticket_trigger_recursive_max_loop' ,
area : 'Ticket::Core' ,
2018-05-29 15:42:14 +00:00
description : 'Maximum number of recursively executed triggers.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : 'Recursive Ticket Triggers' ,
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null : true ,
name : 'ticket_trigger_recursive_max_loop' ,
tag : 'select' ,
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options : {
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1 = > ' 1' ,
2 = > ' 2' ,
3 = > ' 3' ,
4 = > ' 4' ,
5 = > ' 5' ,
6 = > ' 6' ,
7 = > ' 7' ,
8 = > ' 8' ,
9 = > ' 9' ,
2018-05-29 15:42:14 +00:00
10 = > '10' ,
11 = > '11' ,
12 = > '12' ,
13 = > '13' ,
14 = > '14' ,
15 = > '15' ,
16 = > '16' ,
17 = > '17' ,
18 = > '18' ,
19 = > '19' ,
20 = > '20' ,
} ,
} ,
] ,
} ,
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state : 10 ,
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preferences : {
permission : [ 'admin.ticket' ] ,
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hidden : true ,
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} ,
2018-12-19 17:31:51 +00:00
frontend : false
2018-05-29 15:42:14 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Enable Ticket creation' ,
name : 'customer_ticket_create' ,
area : 'CustomerWeb::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if a customer can create tickets via the web interface.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'customer_ticket_create' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : true ,
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preferences : {
authentication : true ,
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permission : [ 'admin.channel_web' ] ,
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} ,
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frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Group selection for Ticket creation' ,
name : 'customer_ticket_create_group_ids' ,
area : 'CustomerWeb::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Defines groups for which a customer can create tickets via web interface. "-" means all groups are available.' ,
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options : {
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form : [
{
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display : '' ,
null : true ,
name : 'group_ids' ,
tag : 'select' ,
multiple : true ,
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nulloption : true ,
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relation : 'Group' ,
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} ,
] ,
} ,
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state : '' ,
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preferences : {
authentication : true ,
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permission : [ 'admin.channel_web' ] ,
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} ,
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frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Enable Ticket creation' ,
name : 'form_ticket_create' ,
area : 'Form::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if tickets can be created via web form.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'form_ticket_create' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : false ,
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preferences : {
permission : [ 'admin.channel_formular' ] ,
} ,
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frontend : false ,
2017-04-26 11:28:32 +00:00
)
2017-06-28 17:19:19 +00:00
group = Group . where ( active : true ) . first
if ! group
group = Group . first
end
group_id = 1
if group
group_id = group . id
end
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Group selection for Ticket creation' ,
name : 'form_ticket_create_group_id' ,
area : 'Form::Base' ,
2017-06-28 17:19:19 +00:00
description : 'Defines if group of created tickets via web form.' ,
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options : {
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form : [
{
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display : '' ,
null : true ,
name : 'form_ticket_create_group_id' ,
tag : 'select' ,
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relation : 'Group' ,
} ,
] ,
} ,
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state : group_id ,
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preferences : {
permission : [ 'admin.channel_formular' ] ,
} ,
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frontend : false ,
2017-06-28 17:19:19 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Limit tickets by ip per hour' ,
name : 'form_ticket_create_by_ip_per_hour' ,
area : 'Form::Base' ,
2017-06-28 17:19:19 +00:00
description : 'Defines limit of tickets by ip per hour via web form.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'form_ticket_create_by_ip_per_hour' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : 20 ,
2017-06-28 17:19:19 +00:00
preferences : {
permission : [ 'admin.channel_formular' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-06-28 17:19:19 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Limit tickets by ip per day' ,
name : 'form_ticket_create_by_ip_per_day' ,
area : 'Form::Base' ,
2017-06-28 17:19:19 +00:00
description : 'Defines limit of tickets by ip per day via web form.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'form_ticket_create_by_ip_per_day' ,
tag : 'input' ,
2017-06-28 17:19:19 +00:00
} ,
] ,
} ,
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state : 240 ,
2017-06-28 17:19:19 +00:00
preferences : {
permission : [ 'admin.channel_formular' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-06-28 17:19:19 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Limit tickets per day' ,
name : 'form_ticket_create_per_day' ,
area : 'Form::Base' ,
2017-06-28 17:19:19 +00:00
description : 'Defines limit of tickets per day via web form.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'form_ticket_create_per_day' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : 5000 ,
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preferences : {
permission : [ 'admin.channel_formular' ] ,
} ,
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frontend : false ,
2017-06-28 17:19:19 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Ticket Subject Size' ,
name : 'ticket_subject_size' ,
area : 'Email::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Max. length of the subject in an email reply.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'ticket_subject_size' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : '110' ,
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preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
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title : 'Ticket Subject Reply' ,
name : 'ticket_subject_re' ,
area : 'Email::Base' ,
2019-06-25 12:16:45 +00:00
description : 'The text at the beginning of the subject in an email reply, e.g. RE, AW, or AS.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'ticket_subject_re' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : 'RE' ,
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preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
2018-05-18 10:59:08 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Ticket Subject Forward' ,
name : 'ticket_subject_fwd' ,
area : 'Email::Base' ,
2018-05-18 10:59:08 +00:00
description : 'The text at the beginning of the subject in an email forward, e. g. FWD.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'ticket_subject_fwd' ,
tag : 'input' ,
2018-05-18 10:59:08 +00:00
} ,
] ,
} ,
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state : 'FWD' ,
2018-05-18 10:59:08 +00:00
preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2018-05-18 10:59:08 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sender Format' ,
name : 'ticket_define_email_from' ,
area : 'Email::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Defines how the From field of emails (sent from answers and email tickets) should look like.' ,
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options : {
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form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'ticket_define_email_from' ,
tag : 'select' ,
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options : {
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SystemAddressName : 'System Address Display Name' ,
2017-04-26 11:28:32 +00:00
AgentNameSystemAddressName : 'Agent Name + FromSeparator + System Address Display Name' ,
2020-12-01 10:34:04 +00:00
AgentName : 'Agent Name' ,
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} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'AgentNameSystemAddressName' ,
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preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sender Format Separator' ,
name : 'ticket_define_email_from_separator' ,
area : 'Email::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the separator between the agent\'s real name and the given group email address.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
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null : false ,
name : 'ticket_define_email_from_separator' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'via' ,
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preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Maximum Email Size' ,
name : 'postmaster_max_size' ,
area : 'Email::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Maximum size in MB of emails.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
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null : true ,
name : 'postmaster_max_size' ,
tag : 'select' ,
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options : {
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1 = > ' 1' ,
2 = > ' 2' ,
3 = > ' 3' ,
4 = > ' 4' ,
5 = > ' 5' ,
6 = > ' 6' ,
7 = > ' 7' ,
8 = > ' 8' ,
9 = > ' 9' ,
10 = > ' 10' ,
15 = > ' 15' ,
20 = > ' 20' ,
25 = > ' 25' ,
30 = > ' 30' ,
35 = > ' 35' ,
40 = > ' 40' ,
45 = > ' 45' ,
50 = > ' 50' ,
60 = > ' 60' ,
70 = > ' 70' ,
80 = > ' 80' ,
90 = > ' 90' ,
2017-04-26 11:28:32 +00:00
100 = > '100' ,
125 = > '125' ,
150 = > '150' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 10 ,
2017-04-26 11:28:32 +00:00
preferences : {
online_service_disable : true ,
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permission : [ 'admin.channel_email' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Additional follow-up detection' ,
name : 'postmaster_follow_up_search_in' ,
area : 'Email::Base' ,
2017-04-26 11:28:32 +00:00
description : 'By default the follow-up check is done via the subject of an email. With this setting you can add more fields for which the follow-up check will be executed.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'postmaster_follow_up_search_in' ,
tag : 'checkbox' ,
2017-04-26 11:28:32 +00:00
options : {
2019-08-16 15:39:31 +00:00
'references' = > 'References - Search for follow-up also in In-Reply-To or References headers.' ,
'body' = > 'Body - Search for follow-up also in mail body.' ,
'attachment' = > 'Attachment - Search for follow-up also in attachments.' ,
2017-04-26 11:28:32 +00:00
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : [ ] ,
2017-04-26 11:28:32 +00:00
preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2017-05-26 13:34:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sender based on Reply-To header' ,
name : 'postmaster_sender_based_on_reply_to' ,
area : 'Email::Base' ,
2017-05-26 13:34:32 +00:00
description : 'Set/overwrite sender/from of email based on reply-to header. Useful to set correct customer if email is received from a third party system on behalf of a customer.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-05-26 13:34:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'postmaster_sender_based_on_reply_to' ,
tag : 'select' ,
2017-05-26 13:34:32 +00:00
options : {
'' = > '-' ,
'as_sender_of_email' = > 'Take reply-to header as sender/from of email.' ,
'as_sender_of_email_use_from_realname' = > 'Take reply-to header as sender/from of email and use realname of origin from.' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : [ ] ,
2017-05-26 13:34:32 +00:00
preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-05-26 13:34:32 +00:00
)
2017-11-23 19:43:01 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Customer selection based on sender and receiver list' ,
name : 'postmaster_sender_is_agent_search_for_customer' ,
area : 'Email::Base' ,
2017-11-23 19:43:01 +00:00
description : 'If the sender is an agent, set the first user in the recipient list as a customer.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-11-23 19:43:01 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'postmaster_sender_is_agent_search_for_customer' ,
tag : 'boolean' ,
2017-11-23 19:43:01 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-11-23 19:43:01 +00:00
preferences : {
permission : [ 'admin.channel_email' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-11-23 19:43:01 +00:00
)
2019-08-06 15:26:29 +00:00
Setting . create_if_not_exists (
title : 'Send postmaster mail if mail too large' ,
name : 'postmaster_send_reject_if_mail_too_large' ,
area : 'Email::Base' ,
description : 'Send postmaster reject mail to sender of mail if mail is too large.' ,
options : {
form : [
{
display : '' ,
null : true ,
name : 'postmaster_send_reject_if_mail_too_large' ,
tag : 'boolean' ,
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
state : true ,
preferences : {
online_service_disable : true ,
permission : [ 'admin.channel_email' ] ,
} ,
frontend : false
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Notification Sender' ,
name : 'notification_sender' ,
area : 'Email::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the sender of email notifications.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : false ,
name : 'notification_sender' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'Notification Master <noreply@#{config.fqdn}>' , # rubocop:disable Lint/InterpolationCheck
2017-04-26 11:28:32 +00:00
preferences : {
online_service_disable : true ,
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permission : [ 'admin.channel_email' ] ,
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} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Block Notifications' ,
name : 'send_no_auto_response_reg_exp' ,
area : 'Email::Base' ,
2017-04-26 11:28:32 +00:00
description : 'If this regex matches, no notification will be sent by the sender.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'send_no_auto_response_reg_exp' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : '(mailer-daemon|postmaster|abuse|root|noreply|noreply.+?|no-reply|no-reply.+?)@.+?' ,
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preferences : {
online_service_disable : true ,
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permission : [ 'admin.channel_email' ] ,
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} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2018-09-13 07:09:05 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Bcc address for all outgoing emails' ,
name : 'system_bcc' ,
area : 'Email::Enhanced' ,
2018-09-13 07:09:05 +00:00
description : 'To archive all outgoing emails from Zammad to external, you can store a bcc email address here.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : '' ,
2018-09-13 07:09:05 +00:00
preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2018-09-13 07:09:05 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'API Token Access' ,
name : 'api_token_access' ,
area : 'API::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Enable REST API using tokens (not username/email address and password). Each user needs to create its own access tokens in user profile.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'api_token_access' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : true ,
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preferences : {
permission : [ 'admin.api' ] ,
} ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'API Password Access' ,
name : 'api_password_access' ,
area : 'API::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Enable REST API access using the username/email address and password for the authentication user.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'api_password_access' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
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preferences : {
permission : [ 'admin.api' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Monitoring Token' ,
name : 'monitoring_token' ,
area : 'HealthCheck::Base' ,
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description : 'Token for monitoring.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'monitoring_token' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : ENV [ 'MONITORING_TOKEN' ] || SecureRandom . urlsafe_base64 ( 40 ) ,
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preferences : {
permission : [ 'admin.monitoring' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Enable Chat' ,
name : 'chat' ,
area : 'Chat::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Enable/disable online chat.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'chat' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
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trigger : [ 'menu:render' , 'chat:rerender' ] ,
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permission : [ 'admin.channel_chat' ] ,
} ,
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state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Agent idle timeout' ,
name : 'chat_agent_idle_timeout' ,
area : 'Chat::Extended' ,
2017-04-26 11:28:32 +00:00
description : 'Idle timeout in seconds until agent is set offline automatically.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'chat_agent_idle_timeout' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : '120' ,
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preferences : {
permission : [ 'admin.channel_chat' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines searchable models.' ,
name : 'models_searchable' ,
area : 'Models::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the searchable models.' ,
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options : { } ,
state : Models . searchable . map ( & :to_s ) ,
2017-04-26 11:28:32 +00:00
preferences : {
authentication : true ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true ,
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Default Screen' ,
name : 'default_controller' ,
area : 'Core' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the default screen.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : '#dashboard' ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Elasticsearch Endpoint URL' ,
name : 'es_url' ,
area : 'SearchIndex::Elasticsearch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines endpoint of Elasticsearch.' ,
2018-12-19 17:31:51 +00:00
state : '' ,
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preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Elasticsearch Endpoint User' ,
name : 'es_user' ,
area : 'SearchIndex::Elasticsearch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines HTTP basic auth user of Elasticsearch.' ,
2018-12-19 17:31:51 +00:00
state : '' ,
2017-04-26 11:28:32 +00:00
preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Elasticsearch Endpoint Password' ,
name : 'es_password' ,
area : 'SearchIndex::Elasticsearch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines HTTP basic auth password of Elasticsearch.' ,
2018-12-19 17:31:51 +00:00
state : '' ,
2017-04-26 11:28:32 +00:00
preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Elasticsearch Endpoint Index' ,
name : 'es_index' ,
area : 'SearchIndex::Elasticsearch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines Elasticsearch index name.' ,
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state : 'zammad' ,
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preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Elasticsearch Attachment Extensions' ,
name : 'es_attachment_ignore' ,
area : 'SearchIndex::Elasticsearch' ,
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description : 'Defines attachment extensions which will be ignored by Elasticsearch.' ,
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state : [ '.png' , '.jpg' , '.jpeg' , '.mpeg' , '.mpg' , '.mov' , '.bin' , '.exe' , '.box' , '.mbox' ] ,
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preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Elasticsearch Attachment Size' ,
name : 'es_attachment_max_size_in_mb' ,
area : 'SearchIndex::Elasticsearch' ,
2017-04-26 11:28:32 +00:00
description : 'Define max. attachment size for Elasticsearch.' ,
2018-12-19 17:31:51 +00:00
state : 10 ,
2017-04-26 11:28:32 +00:00
preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2021-03-01 08:50:07 +00:00
Setting . create_if_not_exists (
title : 'Elasticsearch Total Payload Size' ,
name : 'es_total_max_size_in_mb' ,
area : 'SearchIndex::Elasticsearch' ,
description : 'Define max. payload size for Elasticsearch.' ,
state : 300 ,
preferences : { online_service_disable : true } ,
frontend : false
)
2017-12-04 00:24:58 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Elasticsearch Pipeline Name' ,
name : 'es_pipeline' ,
area : 'SearchIndex::Elasticsearch' ,
2017-12-04 00:24:58 +00:00
description : 'Define pipeline name for Elasticsearch.' ,
2018-12-19 17:31:51 +00:00
state : '' ,
2017-12-04 00:24:58 +00:00
preferences : { online_service_disable : true } ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-12-04 00:24:58 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import Mode' ,
name : 'import_mode' ,
area : 'Import::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Puts Zammad into import mode (disables some triggers).' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'import_mode' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import Backend' ,
name : 'import_backend' ,
area : 'Import::Base::Internal' ,
2017-04-26 11:28:32 +00:00
description : 'Set backend which is being used for import.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : '' ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Ignore Escalation/SLA Information' ,
name : 'import_ignore_sla' ,
area : 'Import::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Ignore escalation/SLA information for import.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'import_ignore_sla' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import Endpoint' ,
name : 'import_otrs_endpoint' ,
area : 'Import::OTRS' ,
2017-04-26 11:28:32 +00:00
description : 'Defines OTRS endpoint to import users, tickets, states and articles.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'import_otrs_endpoint' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'http://otrs_host/otrs' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import Key' ,
name : 'import_otrs_endpoint_key' ,
area : 'Import::OTRS' ,
2017-04-26 11:28:32 +00:00
description : 'Defines OTRS endpoint authentication key.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
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null : false ,
name : 'import_otrs_endpoint_key' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : '' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import User for HTTP basic authentication' ,
name : 'import_otrs_user' ,
area : 'Import::OTRS' ,
2017-04-26 11:28:32 +00:00
description : 'Defines HTTP basic authentication user (only if OTRS is protected via HTTP basic auth).' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'import_otrs_user' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : '' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import Password for http basic authentication' ,
name : 'import_otrs_password' ,
area : 'Import::OTRS' ,
2017-04-26 11:28:32 +00:00
description : 'Defines http basic authentication password (only if OTRS is protected via http basic auth).' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'import_otrs_password' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : '' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import Endpoint' ,
name : 'import_zendesk_endpoint' ,
area : 'Import::Zendesk' ,
2017-04-26 11:28:32 +00:00
description : 'Defines Zendesk endpoint to import users, ticket, states and articles.' ,
2018-12-19 17:31:51 +00:00
options : {
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form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : false ,
name : 'import_zendesk_endpoint' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'https://yours.zendesk.com/api/v2' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import Key for requesting the Zendesk API' ,
name : 'import_zendesk_endpoint_key' ,
area : 'Import::Zendesk' ,
2017-04-26 11:28:32 +00:00
description : 'Defines Zendesk endpoint authentication key.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : false ,
name : 'import_zendesk_endpoint_key' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : '' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Import User for requesting the Zendesk API' ,
name : 'import_zendesk_endpoint_username' ,
area : 'Import::Zendesk' ,
2017-04-26 11:28:32 +00:00
description : 'Defines Zendesk endpoint authentication user.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'import_zendesk_endpoint_username' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : '' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
title : 'Import Backends' ,
name : 'import_backends' ,
area : 'Import' ,
description : 'A list of active import backends that get scheduled automatically.' ,
options : { } ,
2017-08-14 11:56:23 +00:00
state : [ 'Import::Ldap' , 'Import::Exchange' ] ,
2017-04-26 11:28:32 +00:00
preferences : {
permission : [ 'admin' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2018-06-22 14:36:20 +00:00
Setting . create_if_not_exists (
title : 'Sequencer log level' ,
name : 'sequencer_log_level' ,
area : 'Core' ,
description : 'Defines the log levels for various logging actions of the Sequencer.' ,
options : { } ,
state : {
sequence : {
start_finish : :debug ,
unit : :debug ,
result : :debug ,
} ,
2018-12-19 17:31:51 +00:00
state : {
optional : :debug ,
set : :debug ,
get : :debug ,
attribute_initialization : {
2018-06-22 14:36:20 +00:00
start_finish : :debug ,
attributes : :debug ,
} ,
2018-12-19 17:31:51 +00:00
parameter_initialization : {
2018-06-22 14:36:20 +00:00
parameters : :debug ,
start_finish : :debug ,
unused : :debug ,
} ,
expectations_initialization : :debug ,
2018-12-19 17:31:51 +00:00
cleanup : {
2018-06-22 14:36:20 +00:00
start_finish : :debug ,
remove : :debug ,
}
}
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2018-06-22 14:36:20 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Time Accounting' ,
name : 'time_accounting' ,
area : 'Web::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Enable time accounting.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'time_accounting' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
authentication : true ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.time_accounting' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : false ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Time Accounting Selector' ,
name : 'time_accounting_selector' ,
area : 'Web::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Enable time accounting for these tickets.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{ } ,
] ,
} ,
preferences : {
authentication : true ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.time_accounting' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : { } ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'New Tags' ,
name : 'tag_new' ,
area : 'Web::Base' ,
2017-04-26 11:28:32 +00:00
description : 'Allow users to create new tags.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'tag_new' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
authentication : true ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.tag' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
state : true ,
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Default calendar tickets subscriptions' ,
name : 'defaults_calendar_subscriptions_tickets' ,
area : 'Defaults::CalendarSubscriptions' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the default calendar tickets subscription settings.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : {
2017-04-26 11:28:32 +00:00
escalation : {
2018-12-19 17:31:51 +00:00
own : true ,
2017-04-26 11:28:32 +00:00
not_assigned : false ,
} ,
2018-12-19 17:31:51 +00:00
new_open : {
own : true ,
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not_assigned : false ,
} ,
2018-12-19 17:31:51 +00:00
pending : {
own : true ,
2017-04-26 11:28:32 +00:00
not_assigned : false ,
}
} ,
preferences : {
authentication : true ,
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines translator identifier.' ,
name : 'translator_key' ,
area : 'i18n::translator_key' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the translator identifier for contributions.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : '' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0005_postmaster_filter_trusted' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2017-04-26 11:28:32 +00:00
description : 'Defines postmaster filter to remove X-Zammad headers from not trusted sources.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::Trusted' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
2017-05-26 13:34:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0006_postmaster_filter_auto_response_check' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to identify auto responses to prevent auto replies from Zammad.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::AutoResponseCheck' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-05-26 13:34:32 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0007_postmaster_filter_follow_up_check' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to identify follow-ups (based on admin settings).' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::FollowUpCheck' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0008_postmaster_filter_follow_up_merged' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to identify follow-up ticket for merged tickets.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::FollowUpMerged' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0011_postmaster_sender_based_on_reply_to' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to set the sender/from of emails based on reply-to header.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::ReplyToBasedSender' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2020-10-29 14:58:36 +00:00
Setting . create_if_not_exists (
title : 'Define postmaster filter.' ,
name : '0018_postmaster_import_archive' ,
area : 'Postmaster::PreFilter' ,
description : 'Define postmaster filter to import archive mailboxes.' ,
options : { } ,
state : 'Channel::Filter::ImportArchive' ,
frontend : false
)
2020-06-02 11:01:16 +00:00
Setting . create_if_not_exists (
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0012_postmaster_filter_sender_is_system_address' ,
2020-06-02 11:01:16 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to check if email has been created by Zammad itself and will set the article sender.' ,
2020-06-02 11:01:16 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::SenderIsSystemAddress' ,
2020-06-02 11:01:16 +00:00
frontend : false
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0014_postmaster_filter_own_notification_loop_detection' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Define postmaster filter to check if email is a own created notification email, then ignore it to prevent email loops.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::OwnNotificationLoopDetection' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0015_postmaster_filter_identify_sender' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to identify sender user.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::IdentifySender' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0016_postmaster_filter_smime' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to handle secure mailing.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::SecureMailing' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2017-05-05 09:17:34 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
2020-08-20 07:10:08 +00:00
name : '0030_postmaster_filter_out_of_office_check' ,
2018-12-19 17:31:51 +00:00
area : 'Postmaster::PreFilter' ,
2020-08-20 07:10:08 +00:00
description : 'Defines postmaster filter to identify out-of-office emails for follow-up detection and keeping current ticket state.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
2020-08-20 07:10:08 +00:00
state : 'Channel::Filter::OutOfOfficeCheck' ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-05-05 09:17:34 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '0200_postmaster_filter_follow_up_possible_check' ,
area : 'Postmaster::PreFilter' ,
2019-08-16 15:39:31 +00:00
description : 'Define postmaster filter to check if follow-ups get created (based on admin settings).' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::FollowUpPossibleCheck' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '0900_postmaster_filter_bounce_follow_up_check' ,
area : 'Postmaster::PreFilter' ,
2017-04-26 11:28:32 +00:00
description : 'Defines postmaster filter to identify postmaster bounced - to handle it as follow-up of the original ticket.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::BounceFollowUpCheck' ,
frontend : false
2017-05-30 06:55:51 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '0950_postmaster_filter_bounce_delivery_permanent_failed' ,
area : 'Postmaster::PreFilter' ,
2017-05-30 06:55:51 +00:00
description : 'Defines postmaster filter to identify postmaster bounced - disable sending notification on permanent deleivery failed.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::BounceDeliveryPermanentFailed' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
2018-08-31 15:17:59 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '0955_postmaster_filter_bounce_delivery_temporary_failed' ,
area : 'Postmaster::PreFilter' ,
2018-08-31 15:17:59 +00:00
description : 'Defines postmaster filter to identify postmaster bounced - reopen ticket on permanent temporary failed.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::BounceDeliveryTemporaryFailed' ,
frontend : false
2018-08-31 15:17:59 +00:00
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '1000_postmaster_filter_database_check' ,
area : 'Postmaster::PreFilter' ,
2017-04-26 11:28:32 +00:00
description : 'Defines postmaster filter for filters managed via admin interface.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::Database' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '5000_postmaster_filter_icinga' ,
area : 'Postmaster::PreFilter' ,
2017-04-26 11:28:32 +00:00
description : 'Defines postmaster filter to manage Icinga (http://www.icinga.org) emails.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::Icinga' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '5100_postmaster_filter_nagios' ,
area : 'Postmaster::PreFilter' ,
2017-04-26 11:28:32 +00:00
description : 'Defines postmaster filter to manage Nagios (http://www.nagios.org) emails.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::Nagios' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
2017-10-24 23:24:07 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines postmaster filter.' ,
name : '5300_postmaster_filter_monit' ,
area : 'Postmaster::PreFilter' ,
2017-10-24 23:24:07 +00:00
description : 'Defines postmaster filter to manage Monit (https://mmonit.com/monit/) emails.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Channel::Filter::Monit' ,
frontend : false
2017-10-24 23:24:07 +00:00
)
2020-04-17 07:24:57 +00:00
Setting . create_if_not_exists (
title : 'Defines postmaster filter.' ,
name : '5400_postmaster_filter_service_now_check' ,
area : 'Postmaster::PreFilter' ,
description : 'Defines postmaster filter to identify service now mails for correct follow-ups.' ,
options : { } ,
state : 'Channel::Filter::ServiceNowCheck' ,
frontend : false
)
Setting . create_if_not_exists (
title : 'Defines postmaster filter.' ,
name : '5401_postmaster_filter_service_now_check' ,
area : 'Postmaster::PostFilter' ,
description : 'Defines postmaster filter to identify service now mails for correct follow-ups.' ,
options : { } ,
state : 'Channel::Filter::ServiceNowCheck' ,
frontend : false
)
2021-05-10 17:30:12 +00:00
Setting . create_if_not_exists (
title : 'Define postmaster filter.' ,
name : '5500_postmaster_internal_article_check' ,
area : 'Postmaster::PreFilter' ,
description : 'Defines the postmaster filter which set the article internal if a forwarded, replied or sent email also exists with the article internal received.' ,
options : { } ,
state : 'Channel::Filter::InternalArticleCheck' ,
frontend : false
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Icinga integration' ,
name : 'icinga_integration' ,
area : 'Integration::Switch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if Icinga (http://www.icinga.org) is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'icinga_integration' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sender' ,
name : 'icinga_sender' ,
area : 'Integration::Icinga' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the sender email address of Icinga emails.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'icinga_sender' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
placeholder : 'icinga@monitoring.example.com' ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'icinga@monitoring.example.com' ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close' ,
name : 'icinga_auto_close' ,
area : 'Integration::Icinga' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if tickets should be closed if service is recovered.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'icinga_auto_close' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 3 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close state' ,
name : 'icinga_auto_close_state_id' ,
area : 'Integration::Icinga' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the state of auto closed tickets.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'icinga_auto_close_state_id' ,
tag : 'select' ,
2017-04-26 11:28:32 +00:00
relation : 'TicketState' ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 4 ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 4 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Nagios integration' ,
name : 'nagios_integration' ,
area : 'Integration::Switch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if Nagios (http://www.nagios.org) is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'nagios_integration' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sender' ,
name : 'nagios_sender' ,
area : 'Integration::Nagios' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the sender email address of Nagios emails.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'nagios_sender' ,
tag : 'input' ,
2017-04-26 11:28:32 +00:00
placeholder : 'nagios@monitoring.example.com' ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'nagios@monitoring.example.com' ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close' ,
name : 'nagios_auto_close' ,
area : 'Integration::Nagios' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if tickets should be closed if service is recovered.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'nagios_auto_close' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 3 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close state' ,
name : 'nagios_auto_close_state_id' ,
area : 'Integration::Nagios' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the state of auto closed tickets.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'nagios_auto_close_state_id' ,
tag : 'select' ,
2017-04-26 11:28:32 +00:00
relation : 'TicketState' ,
} ,
] ,
} ,
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state : 4 ,
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preferences : {
2018-12-19 17:31:51 +00:00
prio : 4 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
2017-08-21 23:13:19 +00:00
Setting . create_if_not_exists (
2020-07-13 08:44:33 +00:00
title : 'Checkmk integration' ,
2018-12-19 17:31:51 +00:00
name : 'check_mk_integration' ,
area : 'Integration::Switch' ,
2020-07-13 08:44:33 +00:00
description : 'Defines if Checkmk (https://checkmk.com/) is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-08-21 23:13:19 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'check_mk_integration' ,
tag : 'boolean' ,
2017-08-21 23:13:19 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-08-21 23:13:19 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-08-21 23:13:19 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-08-21 23:13:19 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Group' ,
name : 'check_mk_group_id' ,
area : 'Integration::CheckMK' ,
2017-08-21 23:13:19 +00:00
description : 'Defines the group of created tickets.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-08-21 23:13:19 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'check_mk_group_id' ,
tag : 'select' ,
2017-08-21 23:13:19 +00:00
relation : 'Group' ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 1 ,
2017-08-21 23:13:19 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-08-21 23:13:19 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-08-21 23:13:19 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close' ,
name : 'check_mk_auto_close' ,
area : 'Integration::CheckMK' ,
2017-08-21 23:13:19 +00:00
description : 'Defines if tickets should be closed if service is recovered.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-08-21 23:13:19 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
2020-07-13 08:44:33 +00:00
name : 'checkmk_auto_close' ,
2018-12-19 17:31:51 +00:00
tag : 'boolean' ,
2017-08-21 23:13:19 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-08-21 23:13:19 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 3 ,
2017-08-21 23:13:19 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-08-21 23:13:19 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close state' ,
name : 'check_mk_auto_close_state_id' ,
area : 'Integration::CheckMK' ,
2017-08-21 23:13:19 +00:00
description : 'Defines the state of auto closed tickets.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-08-21 23:13:19 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'check_mk_auto_close_state_id' ,
tag : 'select' ,
2017-08-21 23:13:19 +00:00
relation : 'TicketState' ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 4 ,
2017-08-21 23:13:19 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 4 ,
2017-08-21 23:13:19 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-08-21 23:13:19 +00:00
)
Setting . create_if_not_exists (
2020-07-13 08:44:33 +00:00
title : 'Checkmk token' ,
2018-12-19 17:31:51 +00:00
name : 'check_mk_token' ,
area : 'Core' ,
2020-07-13 08:44:33 +00:00
description : 'Defines the Checkmk token for allowing updates.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : ENV [ 'CHECK_MK_TOKEN' ] || SecureRandom . hex ( 16 ) ,
2017-08-21 23:13:19 +00:00
preferences : {
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-08-21 23:13:19 +00:00
)
2017-10-24 23:24:07 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Monit integration' ,
name : 'monit_integration' ,
area : 'Integration::Switch' ,
2017-10-24 23:24:07 +00:00
description : 'Defines if Monit (https://mmonit.com/monit/) is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-10-24 23:24:07 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'monit_integration' ,
tag : 'boolean' ,
2017-10-24 23:24:07 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-10-24 23:24:07 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-10-24 23:24:07 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-10-24 23:24:07 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Sender' ,
name : 'monit_sender' ,
area : 'Integration::Monit' ,
2017-10-24 23:24:07 +00:00
description : 'Defines the sender email address of the service emails.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-10-24 23:24:07 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'monit_sender' ,
tag : 'input' ,
2017-10-24 23:24:07 +00:00
placeholder : 'monit@monitoring.example.com' ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 'monit@monitoring.example.com' ,
2017-10-24 23:24:07 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-10-24 23:24:07 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-10-24 23:24:07 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close' ,
name : 'monit_auto_close' ,
area : 'Integration::Monit' ,
2017-10-24 23:24:07 +00:00
description : 'Defines if tickets should be closed if service is recovered.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-10-24 23:24:07 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : true ,
name : 'monit_auto_close' ,
tag : 'boolean' ,
options : {
2017-10-24 23:24:07 +00:00
true = > 'yes' ,
false = > 'no' ,
} ,
translate : true ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : true ,
2017-10-24 23:24:07 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 3 ,
2017-10-24 23:24:07 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-10-24 23:24:07 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Auto close state' ,
name : 'monit_auto_close_state_id' ,
area : 'Integration::Monit' ,
2017-10-24 23:24:07 +00:00
description : 'Defines the state of auto closed tickets.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-10-24 23:24:07 +00:00
form : [
{
2018-12-19 17:31:51 +00:00
display : '' ,
null : false ,
name : 'monit_auto_close_state_id' ,
tag : 'select' ,
relation : 'TicketState' ,
2017-10-24 23:24:07 +00:00
translate : true ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : 4 ,
2017-10-24 23:24:07 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 4 ,
2017-10-24 23:24:07 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-10-24 23:24:07 +00:00
)
2017-08-21 23:13:19 +00:00
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'LDAP integration' ,
name : 'ldap_integration' ,
area : 'Integration::Switch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if LDAP is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'ldap_integration' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-04-26 11:28:32 +00:00
authentication : true ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.integration' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-08-14 11:56:23 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Exchange config' ,
name : 'exchange_config' ,
area : 'Integration::Exchange' ,
2017-08-14 11:56:23 +00:00
description : 'Defines the Exchange config.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : { } ,
2017-08-14 11:56:23 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-08-14 11:56:23 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-08-14 11:56:23 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Exchange integration' ,
name : 'exchange_integration' ,
area : 'Integration::Switch' ,
2017-08-14 11:56:23 +00:00
description : 'Defines if Exchange is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-08-14 11:56:23 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'exchange_integration' ,
tag : 'boolean' ,
2017-08-14 11:56:23 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-08-14 11:56:23 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-08-14 11:56:23 +00:00
authentication : true ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.integration' ] ,
2017-08-14 11:56:23 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'LDAP config' ,
name : 'ldap_config' ,
area : 'Integration::LDAP' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the LDAP config.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : { } ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-04-26 11:28:32 +00:00
)
2017-09-06 06:39:02 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'i-doit integration' ,
name : 'idoit_integration' ,
area : 'Integration::Switch' ,
2017-09-06 06:39:02 +00:00
description : 'Defines if i-doit (http://www.i-doit) is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-09-06 06:39:02 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'idoit_integration' ,
tag : 'boolean' ,
2017-09-06 06:39:02 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-09-06 06:39:02 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-09-06 06:39:02 +00:00
authentication : true ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.integration' ] ,
2017-09-06 06:39:02 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-09-06 06:39:02 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'i-doit config' ,
name : 'idoit_config' ,
area : 'Integration::Idoit' ,
2017-09-06 06:39:02 +00:00
description : 'Defines the i-doit config.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : { } ,
2017-09-06 06:39:02 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-09-06 06:39:02 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-09-06 06:39:02 +00:00
)
2021-03-10 16:11:14 +00:00
Setting . create_if_not_exists (
title : 'GitLab integration' ,
name : 'gitlab_integration' ,
area : 'Integration::Switch' ,
description : 'Defines if the GitLab (http://www.gitlab.com) integration is enabled or not.' ,
options : {
form : [
{
display : '' ,
null : true ,
name : 'gitlab_integration' ,
tag : 'boolean' ,
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
state : false ,
preferences : {
prio : 1 ,
authentication : true ,
permission : [ 'admin.integration' ] ,
} ,
frontend : true
)
Setting . create_if_not_exists (
title : 'GitLab config' ,
name : 'gitlab_config' ,
area : 'Integration::GitLab' ,
description : 'Stores the GitLab configuration.' ,
options : { } ,
state : {
endpoint : 'https://gitlab.com/api/graphql' ,
} ,
preferences : {
prio : 2 ,
permission : [ 'admin.integration' ] ,
} ,
frontend : false ,
)
2021-03-10 16:25:26 +00:00
Setting . create_if_not_exists (
title : 'GitHub integration' ,
name : 'github_integration' ,
area : 'Integration::Switch' ,
description : 'Defines if the GitHub (http://www.github.com) integration is enabled or not.' ,
options : {
form : [
{
display : '' ,
null : true ,
name : 'github_integration' ,
tag : 'boolean' ,
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
state : false ,
preferences : {
prio : 1 ,
authentication : true ,
permission : [ 'admin.integration' ] ,
} ,
frontend : true
)
Setting . create_if_not_exists (
title : 'GitHub config' ,
name : 'github_config' ,
area : 'Integration::GitHub' ,
description : 'Stores the GitHub configuration.' ,
options : { } ,
state : {
endpoint : 'https://api.github.com/graphql' ,
} ,
preferences : {
prio : 2 ,
permission : [ 'admin.integration' ] ,
} ,
frontend : false ,
)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines sync transaction backend.' ,
name : '0100_trigger' ,
area : 'Transaction::Backend::Sync' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the transaction backend to execute triggers.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Transaction::Trigger' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines transaction backend.' ,
name : '0100_notification' ,
area : 'Transaction::Backend::Async' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the transaction backend to send agent notifications.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Transaction::Notification' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines transaction backend.' ,
name : '1000_signature_detection' ,
area : 'Transaction::Backend::Async' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the transaction backend to detect customer signatures in emails.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Transaction::SignatureDetection' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Defines transaction backend.' ,
name : '6000_slack_webhook' ,
area : 'Transaction::Backend::Async' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the transaction backend which posts messages to Slack (http://www.slack.com).' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : 'Transaction::Slack' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Slack integration' ,
name : 'slack_integration' ,
area : 'Integration::Switch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if Slack (http://www.slack.org) is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'slack_integration' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'Slack config' ,
name : 'slack_config' ,
area : 'Integration::Slack' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the slack config.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : {
2017-04-26 11:28:32 +00:00
items : [ ]
} ,
preferences : {
2018-12-19 17:31:51 +00:00
prio : 2 ,
2017-04-26 11:28:32 +00:00
permission : [ 'admin.integration' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false ,
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'sipgate.io integration' ,
name : 'sipgate_integration' ,
area : 'Integration::Switch' ,
2017-04-26 11:28:32 +00:00
description : 'Defines if sipgate.io (http://www.sipgate.io) is enabled or not.' ,
2018-12-19 17:31:51 +00:00
options : {
2017-04-26 11:28:32 +00:00
form : [
{
display : '' ,
2018-12-19 17:31:51 +00:00
null : true ,
name : 'sipgate_integration' ,
tag : 'boolean' ,
2017-04-26 11:28:32 +00:00
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
2018-12-19 17:31:51 +00:00
state : false ,
2017-04-26 11:28:32 +00:00
preferences : {
2018-12-19 17:31:51 +00:00
prio : 1 ,
trigger : [ 'menu:render' , 'cti:reload' ] ,
2017-04-26 11:28:32 +00:00
authentication : true ,
2018-12-19 17:31:51 +00:00
permission : [ 'admin.integration' ] ,
2017-04-26 11:28:32 +00:00
} ,
2018-12-19 17:31:51 +00:00
frontend : true
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'sipgate.io config' ,
name : 'sipgate_config' ,
area : 'Integration::Sipgate' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the sipgate.io config.' ,
2018-12-19 17:31:51 +00:00
options : { } ,
state : { 'outbound' = > { 'routing_table' = > [ ] , 'default_caller_id' = > '' } , 'inbound' = > { 'block_caller_ids' = > [ ] } } ,
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preferences : {
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prio : 2 ,
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permission : [ 'admin.integration' ] ,
} ,
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frontend : false ,
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)
2018-10-10 13:26:32 +00:00
Setting . create_if_not_exists (
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title : 'sipgate.io alternative fqdn' ,
name : 'sipgate_alternative_fqdn' ,
area : 'Integration::Sipgate::Expert' ,
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description : 'Alternative FQDN for callbacks if you operate Zammad in internal network.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'sipgate_alternative_fqdn' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : '' ,
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preferences : {
permission : [ 'admin.integration' ] ,
} ,
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frontend : false
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)
2018-05-28 23:45:29 +00:00
Setting . create_if_not_exists (
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title : 'cti integration' ,
name : 'cti_integration' ,
area : 'Integration::Switch' ,
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description : 'Defines if generic CTI is enabled or not.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'cti_integration' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : false ,
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preferences : {
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prio : 1 ,
trigger : [ 'menu:render' , 'cti:reload' ] ,
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authentication : true ,
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permission : [ 'admin.integration' ] ,
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} ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'cti config' ,
name : 'cti_config' ,
area : 'Integration::Cti' ,
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description : 'Defines the cti config.' ,
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options : { } ,
state : { 'outbound' = > { 'routing_table' = > [ ] , 'default_caller_id' = > '' } , 'inbound' = > { 'block_caller_ids' = > [ ] } } ,
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preferences : {
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prio : 2 ,
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permission : [ 'admin.integration' ] ,
} ,
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frontend : false ,
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)
Setting . create_if_not_exists (
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title : 'CTI Token' ,
name : 'cti_token' ,
area : 'Integration::Cti' ,
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description : 'Token for cti.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'cti_token' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : ENV [ 'CTI_TOKEN' ] || SecureRandom . urlsafe_base64 ( 20 ) ,
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preferences : {
permission : [ 'admin.integration' ] ,
} ,
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frontend : false
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)
2020-08-17 13:37:55 +00:00
Setting . create_if_not_exists (
title : 'cti customer last activity' ,
name : 'cti_customer_last_activity' ,
area : 'Integration::Cti' ,
description : 'Defines the range in seconds of customer activity to trigger the user profile dialog on call.' ,
options : { } ,
state : 30 . days ,
preferences : {
prio : 2 ,
permission : [ 'admin.integration' ] ,
} ,
frontend : false ,
)
2018-10-15 09:47:59 +00:00
Setting . create_if_not_exists (
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title : 'Placetel integration' ,
name : 'placetel_integration' ,
area : 'Integration::Switch' ,
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description : 'Defines if Placetel (http://www.placetel.de) is enabled or not.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'placetel_integration' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : false ,
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preferences : {
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prio : 1 ,
trigger : [ 'menu:render' , 'cti:reload' ] ,
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authentication : true ,
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permission : [ 'admin.integration' ] ,
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} ,
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frontend : true
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)
Setting . create_if_not_exists (
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title : 'Placetel config' ,
name : 'placetel_config' ,
area : 'Integration::Placetel' ,
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description : 'Defines the Placetel config.' ,
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options : { } ,
state : { 'outbound' = > { 'routing_table' = > [ ] , 'default_caller_id' = > '' } , 'inbound' = > { 'block_caller_ids' = > [ ] } } ,
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preferences : {
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prio : 2 ,
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permission : [ 'admin.integration' ] ,
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cache : [ 'placetelGetVoipUsers' ] ,
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} ,
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frontend : false ,
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)
Setting . create_if_not_exists (
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title : 'PLACETEL Token' ,
name : 'placetel_token' ,
area : 'Integration::Placetel' ,
2018-10-30 16:00:33 +00:00
description : 'Token for Placetel.' ,
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options : {
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form : [
{
display : '' ,
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null : false ,
name : 'placetel_token' ,
tag : 'input' ,
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} ,
] ,
} ,
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state : ENV [ 'PLACETEL_TOKEN' ] || SecureRandom . urlsafe_base64 ( 20 ) ,
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preferences : {
permission : [ 'admin.integration' ] ,
} ,
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frontend : false
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)
2017-04-26 11:28:32 +00:00
Setting . create_if_not_exists (
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title : 'Clearbit integration' ,
name : 'clearbit_integration' ,
area : 'Integration::Switch' ,
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description : 'Defines if Clearbit (http://www.clearbit.com) is enabled or not.' ,
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options : {
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form : [
{
display : '' ,
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null : true ,
name : 'clearbit_integration' ,
tag : 'boolean' ,
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options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
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state : false ,
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preferences : {
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prio : 1 ,
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permission : [ 'admin.integration' ] ,
} ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Clearbit config' ,
name : 'clearbit_config' ,
area : 'Integration::Clearbit' ,
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description : 'Defines the Clearbit config.' ,
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options : { } ,
state : { } ,
frontend : false ,
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preferences : {
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prio : 2 ,
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permission : [ 'admin.integration' ] ,
} ,
)
Setting . create_if_not_exists (
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title : 'Defines transaction backend.' ,
name : '9000_clearbit_enrichment' ,
area : 'Transaction::Backend::Async' ,
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description : 'Defines the transaction backend which will enrich customer and organization information from Clearbit (http://www.clearbit.com).' ,
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options : { } ,
state : 'Transaction::ClearbitEnrichment' ,
frontend : false
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)
Setting . create_if_not_exists (
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title : 'Defines transaction backend.' ,
name : '9100_cti_caller_id_detection' ,
area : 'Transaction::Backend::Async' ,
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description : 'Defines the transaction backend which detects caller IDs in objects and store them for CTI lookups.' ,
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options : { } ,
state : 'Transaction::CtiCallerIdDetection' ,
frontend : false
2017-04-26 11:28:32 +00:00
)
Setting . create_if_not_exists (
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title : 'Defines transaction backend.' ,
name : '9200_karma' ,
area : 'Transaction::Backend::Async' ,
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description : 'Defines the transaction backend which creates the karma score.' ,
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options : { } ,
state : 'Transaction::Karma' ,
frontend : false
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)
Setting . create_if_not_exists (
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title : 'Defines karma levels.' ,
name : 'karma_levels' ,
area : 'Core::Karma' ,
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description : 'Defines the karma levels.' ,
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options : { } ,
state : [
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{
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name : 'Beginner' ,
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start : 0 ,
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end : 499 ,
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} ,
{
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name : 'Newbie' ,
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start : 500 ,
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end : 1999 ,
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} ,
{
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name : 'Intermediate' ,
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start : 2000 ,
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end : 4999 ,
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} ,
{
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name : 'Professional' ,
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start : 5000 ,
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end : 6999 ,
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} ,
{
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name : 'Expert' ,
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start : 7000 ,
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end : 8999 ,
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} ,
{
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name : 'Master' ,
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start : 9000 ,
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end : 18_999 ,
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} ,
{
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name : 'Evangelist' ,
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start : 19_000 ,
2019-06-27 09:01:11 +00:00
end : 49_999 ,
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} ,
{
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name : 'Hero' ,
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start : 50_000 ,
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end : nil ,
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} ,
] ,
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frontend : false
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)
Setting . create_if_not_exists (
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title : 'Set limit of agents' ,
name : 'system_agent_limit' ,
area : 'Core::Online' ,
2017-04-26 11:28:32 +00:00
description : 'Defines the limit of the agents.' ,
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options : { } ,
state : false ,
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preferences : { online_service_disable : true } ,
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frontend : false
2017-04-26 11:28:32 +00:00
)
2018-03-06 09:24:37 +00:00
Setting . create_if_not_exists (
2018-12-19 17:31:51 +00:00
title : 'HTML Email CSS Font' ,
name : 'html_email_css_font' ,
area : 'Core' ,
2018-03-06 09:24:37 +00:00
description : 'Defines the CSS font information for HTML Emails.' ,
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options : { } ,
state : " font-family:'Helvetica Neue', Helvetica, Arial, Geneva, sans-serif; font-size: 12px; " ,
2018-03-06 09:24:37 +00:00
preferences : {
permission : [ 'admin' ] ,
} ,
2018-12-19 17:31:51 +00:00
frontend : false
2018-03-06 09:24:37 +00:00
)
2019-01-24 08:58:58 +00:00
# add the dashboard stats backend for 'Stats::TicketWaitingTime'
Setting . create_if_not_exists (
title : 'Stats Backend' ,
name : 'Stats::TicketWaitingTime' ,
area : 'Dashboard::Stats' ,
description : 'Defines a dashboard stats backend that get scheduled automatically.' ,
options : { } ,
state : 'Stats::TicketWaitingTime' ,
preferences : {
permission : [ 'ticket.agent' ] ,
prio : 1 ,
} ,
frontend : false
)
# add the dashboard stats backend for 'Stats::TicketEscalation'
Setting . create_if_not_exists (
title : 'Stats Backend' ,
name : 'Stats::TicketEscalation' ,
area : 'Dashboard::Stats' ,
description : 'Defines a dashboard stats backend that get scheduled automatically.' ,
options : { } ,
state : 'Stats::TicketEscalation' ,
preferences : {
permission : [ 'ticket.agent' ] ,
prio : 2 ,
} ,
frontend : false
)
# add the dashboard stats backend for 'Stats::TicketChannelDistribution'
Setting . create_if_not_exists (
title : 'Stats Backend' ,
name : 'Stats::TicketChannelDistribution' ,
area : 'Dashboard::Stats' ,
description : 'Defines a dashboard stats backend that get scheduled automatically.' ,
options : { } ,
state : 'Stats::TicketChannelDistribution' ,
preferences : {
permission : [ 'ticket.agent' ] ,
prio : 3 ,
} ,
frontend : false
)
# add the dashboard stats backend for 'Stats::TicketLoadMeasure'
Setting . create_if_not_exists (
title : 'Stats Backend' ,
name : 'Stats::TicketLoadMeasure' ,
area : 'Dashboard::Stats' ,
description : 'Defines a dashboard stats backend that get scheduled automatically.' ,
options : { } ,
state : 'Stats::TicketLoadMeasure' ,
preferences : {
permission : [ 'ticket.agent' ] ,
prio : 4 ,
} ,
frontend : false
)
# add the dashboard stats backend for 'Stats::TicketInProcess'
Setting . create_if_not_exists (
title : 'Stats Backend' ,
name : 'Stats::TicketInProcess' ,
area : 'Dashboard::Stats' ,
description : 'Defines a dashboard stats backend that get scheduled automatically.' ,
options : { } ,
state : 'Stats::TicketInProcess' ,
preferences : {
permission : [ 'ticket.agent' ] ,
prio : 5 ,
} ,
frontend : false
)
# add the dashboard stats backend for 'Stats::TicketReopen'
Setting . create_if_not_exists (
title : 'Stats Backend' ,
name : 'Stats::TicketReopen' ,
area : 'Dashboard::Stats' ,
description : 'Defines a dashboard stats backend that get scheduled automatically.' ,
options : { } ,
state : 'Stats::TicketReopen' ,
preferences : {
permission : [ 'ticket.agent' ] ,
prio : 6 ,
} ,
frontend : false
)
2019-06-04 03:40:48 +00:00
Setting . create_if_not_exists (
title : 'Kb multi-lingual support' ,
name : 'kb_multi_lingual_support' ,
area : 'Kb::Core' ,
description : 'Support of multi-lingual Knowledge Base.' ,
options : { } ,
state : true ,
preferences : { online_service_disable : true } ,
frontend : true
)
Setting . create_if_not_exists (
title : 'Kb active' ,
name : 'kb_active' ,
area : 'Kb::Core' ,
description : 'Defines if KB navbar button is enabled' ,
state : true ,
preferences : {
prio : 1 ,
trigger : [ 'menu:render' ] ,
authentication : true ,
permission : [ 'admin.knowledge_base' ] ,
} ,
frontend : true
)
Setting . create_if_not_exists (
title : 'Kb active publicly' ,
name : 'kb_active_publicly' ,
area : 'Kb::Core' ,
description : 'Defines if KB navbar button is enabled for users without KB permission' ,
state : false ,
preferences : {
prio : 1 ,
trigger : [ 'menu:render' ] ,
authentication : true ,
permission : [ ] ,
} ,
frontend : true
)
2020-04-13 20:26:09 +00:00
Setting . create_if_not_exists (
title : 'Define timeframe where a own created note can get deleted.' ,
name : 'ui_ticket_zoom_article_delete_timeframe' ,
area : 'UI::TicketZoomArticle' ,
description : " Set timeframe in seconds. If it's set to 0 you can delete notes without time limits " ,
options : { } ,
state : 600 ,
preferences : {
permission : [ 'admin.ui' ]
} ,
frontend : true
)
2020-06-02 11:01:16 +00:00
Setting . create_if_not_exists (
title : 'S/MIME integration' ,
name : 'smime_integration' ,
area : 'Integration::Switch' ,
description : 'Defines if S/MIME encryption is enabled or not.' ,
options : {
form : [
{
display : '' ,
null : true ,
name : 'smime_integration' ,
tag : 'boolean' ,
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
state : false ,
preferences : {
prio : 1 ,
authentication : true ,
permission : [ 'admin.integration' ] ,
} ,
frontend : true
)
Setting . create_if_not_exists (
title : 'S/MIME config' ,
name : 'smime_config' ,
area : 'Integration::SMIME' ,
description : 'Defines the S/MIME config.' ,
options : { } ,
state : { } ,
preferences : {
prio : 2 ,
permission : [ 'admin.integration' ] ,
} ,
frontend : true ,
)
2020-08-26 13:21:17 +00:00
Setting . create_if_not_exists (
title : 'Authentication via %s' ,
name : 'auth_sso' ,
area : 'Security::ThirdPartyAuthentication' ,
description : 'Enables button for user authentication via %s. The button will redirect to /auth/sso on user interaction.' ,
options : {
form : [
{
display : '' ,
null : true ,
name : 'auth_sso' ,
tag : 'boolean' ,
options : {
true = > 'yes' ,
false = > 'no' ,
} ,
} ,
] ,
} ,
preferences : {
controller : 'SettingsAreaSwitch' ,
sub : { } ,
title_i18n : [ 'SSO' ] ,
description_i18n : [ 'SSO' , 'Button for Single Sign On.' ] ,
permission : [ 'admin.security' ] ,
} ,
state : false ,
frontend : true
)