2016-02-19 21:05:36 +00:00
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Neues Ticket (<%= d 'ticket.title' %>)
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<p>Hallo <%= d 'recipient.firstname' %>,</p>
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<br>
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2016-04-27 07:31:11 +00:00
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<p>es wurde ein neues Ticket (<%= d 'ticket.title' %>) von "<b><%= d 'current_user.longname' %></b>" erstellt.</p>
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2016-02-19 21:05:36 +00:00
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<br>
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<p>
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<%= t 'Group' %>: <%= d 'ticket.group.name' %><br>
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<%= t 'Owner' %>: <%= d 'ticket.owner.fullname' %><br>
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<%= t 'State' %>: <%= t d 'ticket.state.name' %><br>
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</p>
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<br>
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<% if @objects[:article] %>
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<p>
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<%= t 'Information' %>:
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<blockquote type="cite">
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2016-04-15 21:56:10 +00:00
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<%= a_html 'article' %>
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2016-02-19 21:05:36 +00:00
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</blockquote>
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</p>
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<% end %>
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<br>
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<p>
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<a href="<%= c 'http_type' %>://<%= c 'fqdn' %>/#ticket/zoom/<%= d 'ticket.id' %>" target="zammad_app"><%= t 'View this in Zammad' %></a>
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</p>
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